ScanHaus Marlow GmbH

Consulting, dealing with customers
Criticism: Very much paper, not environmentally friendly, in the age of digitalization there would be better methods

Were very satisfied with everything. Yours sincerely family Giese

We have been living in our house since June 10.
On March 6, the vehicles arrived with the house parts and it was fascinating how quickly the house was completed.
The work went quickly and the colleagues from Scanhaus were very knowledgeable and did a very good job. There were no problems and they could be fully relied upon.
With the individual contractors it worked out great. The construction schedule worked well.
Unfortunately, we did not have a good experience with the electrical company.
Nothing was agreed with us and now we have to live with the consequences.
The light switches and the exterior lighting have been attached impossible, our wishes have not been addressed, we can not recommend this company unfortunately.
Otherwise we have settled in and the house is warm and dry.
Thank you very much for the completion of our ScanHaus and we are happy to recommend it to others.
Thank you so much for getting us a new home so quickly because after we burned down we were so happy to get a home again so quickly.
We are very satisfied with ScanHaus and a big thank you to the architect Mr. Frank Bielitzki, as well as the construction manager Mr. Bittner and Mrs. Koy who made it possible for us to make some changes and helped us with words and deeds.
Yours sincerely, Kraft family.

Very satisfied with the advice / sale and construction of house. Planning and construction phase very low communication can be improved by more often informing and agreeing customer.
Furthermore, much goes on paper, should anno 2023 also electronically can. For customers who have no experience in building, it is difficult to understand how everything works and what you have to do and organize yourself. Also as a builder you have to invest a lot of time.

We liked the on-site consultation with Mr. Feeken in Delmenhorst very much. Unfortunately, we found the support and advice afterwards by Mr. Laue to be poor. The handling during the Corona period was also very unfortunate.
Unnecessary/unplanned additional costs (around 20,000€!) for ground work and incorrect estimation of the crane location.
We very positively liked the implementation according to plan, during the entire construction phase, as well as the work processes and subcontractors (friendliness, cleanliness, etc.). The accessibility and the answering of any questions, the construction manager has pleased us very much.

Dear ScanHaus team,
My husband and I will be moving into our ScanHaus in Norderstedt in just under 4 weeks. I would like to emphasize the great support from our construction manager Mr. Holmberg. He was always available for inquiries and sorted out challenges and immediately identified and eliminated deficiencies. We would build with him again and again. When entering into the contract for work, there should be touch ups to prepare for financing so that all costs can be budgeted for in advance. The costs for containers etc. are not sufficiently in the provided calculation. Additional costs due to statics should also be pointed out for custom building. Unfortunately, the planning with the architect has also dragged on very much. Feedback took a very long time. We did not like that. One also noticed that rather the standard was tried to realize, but we got our wishes implemented and are now very much looking forward to moving in. Thank you very much! We would recommend Scanhaus to others.

They were reliable, on time, competent and friendly employees from planning to execution.
We felt very well looked after by the site manager.

Good advice, incredibly short construction phase

All in all, I am satisfied.

Some points in terms of information on subsequent own contributions could be more openly designed and better calculated. Construction site cleanup more than expandable!!!

Everything was top, we liked the consultation very much. Ms. Hartmann took a lot of time and was very responsive to our wishes. She gave us many tips and convinced us of the very good offer from Scan Haus.

I am satisfied with the cooperation and implementation with ScanHaus Marlow. In the construction business, things always happen that delay the completion date - this was also the case with my building project, the construction of a semi-detached house. What I didn't like was that the builder is responsible for the waste. This encourages the workmen to dispose of any unsorted waste in the container, which the builder then has to pay for. The construction site was not cleared of trash on the day of handover. This seems to be common practice.

In terms of implementation:
The subcontractors were all very unsatisfactory and in part disastrous and unreliable except for Elektrotechnik Knut Berkenberg.
Due to the partially miserable subcontractors, our construction project was even delayed and was associated with additional costs on our part.
We would like to praise our construction manager Heiner Götze, who was always available for us with words and deeds, and our construction team 81 Jens Magiera and Sven Sommer.

From the first conversation (planning) to the implementation, the construction, the construction management, meeting deadlines, I am fully satisfied, I would always buy a house from ScanHaus again.

The construction team, including the site manager, were just super.

We were amazed that the construction schedule was followed except for a few weeks and we were able to move in with only a 5 week delay. Our architect
really tried to fulfill our extra wishes in the planning (was not easy, because the scan house was very
was sometimes very cumbersome). The poor architects still have to work without 3 D programs which makes the planning very difficult.
very difficult and the trip to Marlow is not really worth it.
really worth it. In a few hours you have to decide with snippet
work on the plan decide everything. With 3 D one could look at everything ready. With deviations one would like
Scanhaus is also very cumbersome. But we have everything
finally achieved after some discussions and are
happy and satisfied moved into our house.

We were in good hands from the beginning. Our wishes were taken into account and if we had any queries or problems, we always had competent contacts who were there to help us. Starting with the seller, the architect or our construction manager and his construction team or subcontractor.

Mrs. Binzenbach took a lot of time for us and advised us very well

The first consultation with the prefabricated house provider was extremely competent. I felt well looked after and informed. An all-round positive experience.

Architect meeting and site manager were very good.