ScanHaus Marlow GmbH

Prefabricated house, house building, bungalow, city villa, build house, family house

ScanHaus Marlow GmbH
1,648 Reviews i
published (99 %)
out of 1,654 reviews
Contact information
ScanHaus Marlow is one of the leading manufacturers of attractive and environmentally friendly brand houses in Germany, with many years of experience. 650 to 700 houses are manufactured annually in modern timber frame construction in Marlow...

Contact information

ScanHaus Marlow GmbH
Carl-Kossow-Straße 46
18337 Marlow
Germany
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Opening hours

Saturday CLOSED
Review from 09/15/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Consulting
Top competencies

Customer loyalty

4.82 out of 5
38 Reviews

Decision making

4.92 out of 5
36 Reviews

Communication

4.84 out of 5
37 Reviews

895 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Consulting, dealing with customers
Criticism: Very much paper, not environmentally friendly, in the age of digitalization there would be better methods
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Customer review & rating for:
Erstgespräch Musterhaus Neubrandenburg
09/15/2023Anonymously
Reviewed location: Musterhaus Neubrandenburg
5.00 out of 5
Excellent
Recommendation
Were very satisfied with everything. Yours sincerely family Giese
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
08/31/2023Anonymously
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
We thank you very much for this nice evaluation and are pleased that you have been so satisfied, Mr. Giese.
With kind regards
Your ScanHaus Marlow Team
5.00 out of 5
Excellent
Recommendation
We have been living in our house since June 10.
On March 6, the vehicles arrived with the house parts and it was fascinating how quickly the house was completed.
The work went quickly and the colleagues from Scanhaus were very knowledgeable and did a very good job. There were no problems and they could be fully relied upon.
With the individual contractors it worked out great. The construction schedule worked well.
Unfortunately, we did not have a good experience with the electrical company.
Nothing was agreed with us and now we have to live with the consequences.
The light switches and the exterior lighting have been attached impossible, our wishes have not been addressed, we can not recommend this company unfortunately.
Otherwise we have settled in and the house is warm and dry.
Thank you very much for the completion of our ScanHaus and we are happy to recommend it to others.
Thank you so much for getting us a new home so quickly because after we burned down we were so happy to get a home again so quickly.
We are very satisfied with ScanHaus and a big thank you to the architect Mr. Frank Bielitzki, as well as the construction manager Mr. Bittner and Mrs. Koy who made it possible for us to make some changes and helped us with words and deeds.
Yours sincerely, Kraft family.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
08/23/2023Familie K.
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
Dear family Kraft!
We are very happy about your nice evaluation and thank you for your detailed and appreciative words. We are very pleased to hear that you felt so well looked after and advised throughout the entire time. We have of course informed the colleagues you mentioned about your evaluation and also forwarded it internally once. We have also taken note of your criticism of our subcontractor and will enter into discussion with them. We thank you for your open words and your trust.
We wish you much joy with your dream house and countless beautiful moments in it.
With kind regards
Your ScanHaus Marlow Team
4.25 out of 5
Good
Recommendation
Very satisfied with the advice / sale and construction of house. Planning and construction phase very low communication can be improved by more often informing and agreeing customer.
Furthermore, much goes on paper, should anno 2023 also electronically can. For customers who have no experience in building, it is difficult to understand how everything works and what you have to do and organize yourself. Also as a builder you have to invest a lot of time.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
08/20/2023Jos S.
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
We thank you very much for the evaluation and the constructive criticism. We are very pleased that you were so satisfied with your house, the consultation and the construction. We thank you for the tip with the communication. We have passed this on and will discuss the topic in detail again. We wish you much joy with your dream house and thank you for your trust.
With kind regards
Your ScanHaus Marlow Team
3.75 out of 5
Good
Recommendation
We liked the on-site consultation with Mr. Feeken in Delmenhorst very much. Unfortunately, we found the support and advice afterwards by Mr. Laue to be poor. The handling during the Corona period was also very unfortunate.
Unnecessary/unplanned additional costs (around 20,000€!) for ground work and incorrect estimation of the crane location.
We very positively liked the implementation according to plan, during the entire construction phase, as well as the work processes and subcontractors (friendliness, cleanliness, etc.). The accessibility and the answering of any questions, the construction manager has pleased us very much.
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Customer review & rating for:
ScanHaus Marlow GmbH
08/17/2023Christa S.
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
Dear Mrs. Schnier!
Thank you very much for your open evaluation. We are very pleased with the positive points and will internally evaluate the criticism you have made and see where we can uncover potential for improvement.
We hope you are satisfied and happy with your Scanhaus and wish you countless wonderful memories in it.
With kind regards
Your ScanHaus Marlow Team
4.25 out of 5
Good
Recommendation
Dear ScanHaus team,
My husband and I will be moving into our ScanHaus in Norderstedt in just under 4 weeks. I would like to emphasize the great support from our construction manager Mr. Holmberg. He was always available for inquiries and sorted out challenges and immediately identified and eliminated deficiencies. We would build with him again and again. When entering into the contract for work, there should be touch ups to prepare for financing so that all costs can be budgeted for in advance. The costs for containers etc. are not sufficiently in the provided calculation. Additional costs due to statics should also be pointed out for custom building. Unfortunately, the planning with the architect has also dragged on very much. Feedback took a very long time. We did not like that. One also noticed that rather the standard was tried to realize, but we got our wishes implemented and are now very much looking forward to moving in. Thank you very much! We would recommend Scanhaus to others.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
08/17/2023Anonymously
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
Thank you very much for your open and honest evaluation. We are very pleased to hear that you were so satisfied with your construction manager and felt so well accompanied during the construction phase. Of course, we have also passed on this praise to the relevant person. Of course, we take your criticisms very seriously and will discuss the whole matter again internally and see how we can optimize the points mentioned in the future. We are very pleased that you are now living in your dream house and wish you countless wonderful moments in it.
With kind regards
Your ScanHaus Marlow Team
5.00 out of 5
Excellent
Recommendation
They were reliable, on time, competent and friendly employees from planning to execution.
We felt very well looked after by the site manager.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
08/17/2023Christian G.
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
We are really very happy about this nice evaluation and your words about it. It's nice that you felt so well taken care of at all times. We thank you for your trust and wish you countless beautiful moments in your dream home.
With kind regards
Your ScanHaus Marlow Team
5.00 out of 5
Excellent
Recommendation
Good advice, incredibly short construction phase
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
08/16/2023Martin D.
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
Thank you very much for this nice review! We are very pleased that you have been so satisfied with us and thank you for your trust.
We wish you much joy with your dream house and countless beautiful moments in it.
With kind regards
Your ScanHaus Marlow Team
4.75 out of 5
Excellent
Recommendation
All in all, I am satisfied.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
08/16/2023Joachim S.
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
Thank you very much for the nice review, Mr. Schönijahn. We are very pleased to hear that they have been satisfied.
We wish you much joy with your dream house!
With kind regards
Your ScanHaus Marlow Team
3.50 out of 5
Good
Recommendation
Some points in terms of information on subsequent own contributions could be more openly designed and better calculated. Construction site cleanup more than expandable!!!
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Customer review & rating for:
ScanHaus Marlow GmbH
08/16/2023Re G.
Reviewed company: ScanHaus Marlow GmbH
5.00 out of 5
Excellent
Recommendation
Everything was top, we liked the consultation very much. Ms. Hartmann took a lot of time and was very responsive to our wishes. She gave us many tips and convinced us of the very good offer from Scan Haus.
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Customer review & rating for:
Erstgespräch Musterhaus Heßdorf
08/13/2023Anonymously
Reviewed location: Musterhaus Heßdorf
Musterhaus Heßdorf Comment from Musterhaus Heßdorf:
We are really happy about your nice evaluation and hope to go the way to your dream house together.
With kind regards
Your ScanHaus Marlow Team
4.25 out of 5
Good
Recommendation
I am satisfied with the cooperation and implementation with ScanHaus Marlow. In the construction business, things always happen that delay the completion date - this was also the case with my building project, the construction of a semi-detached house. What I didn't like was that the builder is responsible for the waste. This encourages the workmen to dispose of any unsorted waste in the container, which the builder then has to pay for. The construction site was not cleared of trash on the day of handover. This seems to be common practice.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
08/10/2023Frank S.
Reviewed company: ScanHaus Marlow GmbH
4.25 out of 5
Good
Recommendation
In terms of implementation:
The subcontractors were all very unsatisfactory and in part disastrous and unreliable except for Elektrotechnik Knut Berkenberg.
Due to the partially miserable subcontractors, our construction project was even delayed and was associated with additional costs on our part.
We would like to praise our construction manager Heiner Götze, who was always available for us with words and deeds, and our construction team 81 Jens Magiera and Sven Sommer.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
08/09/2023Rene B.
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
Thank you very much for the evaluation and constructive criticism. We will forward this internally and process it.
We are very pleased to hear that you were so satisfied with your site manager and the construction team. They were also informed about the nice words.
We wish you much joy with your dream house and countless wonderful memories in it.
With kind regards
Your ScanHaus Marlow Team
5.00 out of 5
Excellent
Recommendation
From the first conversation (planning) to the implementation, the construction, the construction management, meeting deadlines, I am fully satisfied, I would always buy a house from ScanHaus again.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
08/09/2023Ulf S.
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
We thank you very much for this great review and are pleased that you felt so well taken care of with us. We have forwarded the nice feedback directly to all parties involved.
We wish you much joy with your dream house!
With kind regards
Your ScanHaus Marlow Team
5.00 out of 5
Excellent
Recommendation
The construction team, including the site manager, were just super.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
08/09/2023Robert P.
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
We thank you very much for this nice review and have forwarded the great feedback directly to the team.
We wish you much joy in your dream house and countless beautiful moments in it!
With kind regards
Your ScanHaus Marlow Team
4.00 out of 5
Good
Recommendation
We were amazed that the construction schedule was followed except for a few weeks and we were able to move in with only a 5 week delay. Our architect
really tried to fulfill our extra wishes in the planning (was not easy, because the scan house was very
was sometimes very cumbersome). The poor architects still have to work without 3 D programs which makes the planning very difficult.
very difficult and the trip to Marlow is not really worth it.
really worth it. In a few hours you have to decide with snippet
work on the plan decide everything. With 3 D one could look at everything ready. With deviations one would like
Scanhaus is also very cumbersome. But we have everything
finally achieved after some discussions and are
happy and satisfied moved into our house.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
07/27/2023Anonymously
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
Dear Mr. Leisentritt!
Thank you very much for your honest and open evaluation. We are really pleased to read that you were able to move into your dream home with satisfaction in the end.
We will go through your words internally and see where we can uncover potential for improvement in order to be even more responsive to customer wishes in the future.
We thank you for your trust and wish you much pleasure with your ScanHaus.
With kind regards
Your ScanHaus Marlow Team
4.50 out of 5
Excellent
Recommendation
We were in good hands from the beginning. Our wishes were taken into account and if we had any queries or problems, we always had competent contacts who were there to help us. Starting with the seller, the architect or our construction manager and his construction team or subcontractor.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
07/25/2023Nicole V.
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
We are so happy about this nice review and the great words about it. Thank you for your trust!
Have much joy with your dream house and experience countless beautiful moments in it.
With kind regards
Your ScanHaus Marlow Team
5.00 out of 5
Excellent
Recommendation
Mrs. Binzenbach took a lot of time for us and advised us very well
Show original
Customer review & rating for:
Erstgespräch Musterhaus Bornheim
07/22/2023martin s.
Reviewed location: Musterhaus Bornheim
Musterhaus Bornheim Comment from Musterhaus Bornheim:
We are very pleased to hear that you felt so well looked after by Mrs. Binzenbach.
We would be pleased if you would walk the way to your dream house together with us.
With kind regards
Your ScanHaus Marlow Team
5.00 out of 5
Excellent
Recommendation
The first consultation with the prefabricated house provider was extremely competent. I felt well looked after and informed. An all-round positive experience.
Show original
Customer review & rating for:
Erstgespräch Musterhaus Pinneberg
07/16/2023Anonymously
Reviewed location: Musterhaus Pinneberg
Musterhaus Pinneberg Comment from Musterhaus Pinneberg:
Hello!

We are really happy about your great review and that you felt so well taken care of and advised by us. We would be happy if we could go the way to your dream house together.
With kind regards
Your ScanHaus Marlow Team
4.50 out of 5
Excellent
Recommendation
Architect meeting and site manager were very good.
Show original
Customer review & rating for:
ScanHaus Marlow GmbH
07/16/2023Bauherr C.
Reviewed company: ScanHaus Marlow GmbH
ScanHaus Marlow GmbH Comment from ScanHaus Marlow GmbH:
We are really very happy about this nice review and have forwarded the great words also directly once.
We wish them many wonderful memories in their dream home.
With kind regards
Your ScanHaus Marlow Team

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4.60 out of 5
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4.60 out of 5
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10/20/2021
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4.60 out of 5
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02/03/2023
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4.50 out of 5
Excellent
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03/03/2023
Reviewed location: Musterhaus Kamen
4.50 out of 5
Excellent
21 reviews on Google Maps
 
02/10/2023
4.40 out of 5
Good
16 reviews on Google Maps
 
04/22/2023
Reviewed location: Musterhaus Dresden
4.20 out of 5
Good
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11/18/2022
Reviewed location: Musterhaus Bornheim
4.20 out of 5
Good
13 reviews on Google Maps
 
03/19/2022
4.10 out of 5
Good
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05/27/2023
Reviewed location: Musterhaus Neumünster
4.10 out of 5
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08/19/2023
4.00 out of 5
Good
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3.80 out of 5
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09/07/2023
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3.70 out of 5
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07/05/2021
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3.70 out of 5
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08/19/2023
3.60 out of 5
Good
109 reviews on Facebook
 
08/29/2023
Reviewed company: ScanHaus Marlow GmbH
3.50 out of 5
Good
2 reviews on Google Maps
 
06/17/2023
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3.20 out of 5
Average
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02/26/2021
Reviewed company: ScanHaus Marlow GmbH
3.00 out of 5
Average
2 reviews on Google Maps
 
02/09/2021
Reviewed location: Musterhaus Kaiserslautern
3.00 out of 5
Average
5 reviews on Google Maps
 
12/23/2022
Reviewed location: Musterhaus Osnabrück
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* All reviews and experiences about ScanHaus Marlow GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/30/2017  |  Last update: 09/18/2023   |  Report profile

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