We were spontaneously traveling near Hanover and had seen that Scan Haus also had a bungalow on display here. We spontaneously called and asked if the showroom was open that day. Mr. Gollubits was very friendly on the phone and offered us a viewing appointment within 30 minutes. Mind you, this was on a Saturday, without Mr. Gollubits actually being on site. So far everything was done right and very customer-oriented.
Mr. Gollubits took a lot of time for us on site, went through everything with us in detail and showed and explained all the possibilities together with us. At no time did we feel under pressure in terms of time or anything else. We are still very positively surprised by Mr. Gollubits' consulting services.
Even though he drove to the show on a Saturday, knowing that he would not be selling a house that day. That is customer service as you would imagine it. All in all, I can say that this appointment has subsequently strengthened our perception of Scan Haus.
To be more precise, it should be mentioned that we actually come from the Frankfurt area and were at least able to view a Scan Haus bungalow from the outside here at the exhibition in Bad Vilbel. Although it was supposed to be open during the regular opening hours of the show house park, it was closed on two different days. When we phoned the local representative in Bad Vilbel, we were only told that the employee was probably ill and ended with a (quote) "There's nothing we can do".
At this point, I would like to make it very clear once again: As soon as we have purchased a building plot and have decided on a bungalow from Scan Haus, we will do everything in our power to ensure that we purchase it through Mr. Gollubits. We felt very well looked after here.
Thank you very much Mr. Gollubits, you did everything right!
Show original
Translation
We would be delighted to accompany you on the way to your dream home.
Yours sincerely
Your ScanHaus Marlow Team