2013 wurde der jetzige VVHC als „Verband für Versorgungsqualität enterale Ernährung“ gegründet. Nach den ersten eigenen Vertragsabschlüssen mit gesetzlichen Krankenkassen im Bereich der enteralen Ernährung entschied sich der Verband dazu, die... Verhandlungskompetenz auch in anderen Therapiefeldern zu nutzen. Die Mitglieder des Verbandes beschlossen neben enteraler Ernährung zudem Verträge für die Therapiefelder Stoma und ableitende Inkontinenz zu verhandeln. Auch in diesem Bereich gab es mehrere Vertragsabschlüsse mit Krankenkassen. Viele Krankenkassen schätzten insbesondere, nunmehr mit einem Ansprechpartner zu verhandeln, der große Teile der Branche vertritt. Im November 2017 beschlossen die Mitglieder, dass der Verband eine hauptamtliche Struktur mit einem Geschäftsführer und weiterem Personal bekommen soll. Gleichzeitig wurden weitere Therapiefelder in die Arbeit des Verbandes aufgenommen. Seit April 2018 ist Norbert Bertram Geschäftsführer des VVHC.
I would like to take this opportunity to tell you that I am very satisfied and sincerely grateful for the professional and always friendly advice, both in person and by telephone.
Thank you very much and
with kind regards
Irmgard Wojaczek
I can only rate all the points in the above survey positively with all the stars given
I have been a customer of Klemen HC for 15 years and have never had any cause for complaint. Always friendly, reliable and courteous. Sr Petra and Mrs. Klemen senior in particular are to be praised as personal ADM.
Initial consultation as a new ostomy user turned out to be inadequate and somewhat "unfortunate" in retrospect. No questions about how to cope with the aids!
The follow-up advice from the field service team leader was excellent; combined with all kinds of practical tips and practical experience! Just as I had imagined! Many thanks again, Ms. Altmann!
In the beginning, their sales representative contacted me frequently and was available in a satisfactory manner, but this has completely changed! Items that are extremely helpful and very effective have to be paid for by the patient. Although my need for medication is rather low - good business for Klemen!
Thank you for your honest feedback. As you have had your stoma for many years, personal contacts and visits will only take place at your request. If necessary, we are here for you! Please get in touch if you need our help.
The self-pay products you mentioned are products that are not medically necessary (e.g. disposal bags). Your statutory health insurance fund only pays for medically necessary items (plates, bags, pastes, rings, ...). This is the same for all statutory health insurance companies. If you have any questions about this, please do not hesitate to contact us.
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Profile active since 12/03/2018 | Last update: 01/21/2020
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Thank you for your honest feedback. As you have had your stoma for many years, personal contacts and visits will only take place at your request. If necessary, we are here for you! Please get in touch if you need our help.
The self-pay products you mentioned are products that are not medically necessary (e.g. disposal bags). Your statutory health insurance fund only pays for medically necessary items (plates, bags, pastes, rings, ...). This is the same for all statutory health insurance companies. If you have any questions about this, please do not hesitate to contact us.
Your Klemen Homecare team