Comment from GT Gesundheitsteam GmbH Bayern: 
Comment from Bernd Ginsberg GmbH: 
Comment from Illenseer Hospitalia GmbH:
Keep your company data (e.g. address, phone number) accurate and reliable across many platforms, including Google and Facebook.
Do you want to update your data (e.g. company address, phone number) for your business listings, too?
I find it very unfortunate that after all the explanations, for which you then ultimately also showed understanding, you now give us a bad rating here.
Ms. Operta had explained to you at an early stage that shipping goods abroad is unfortunately not possible. The reason for this is not the cost, but the tracking of shipments that can not be delivered.
After you then claimed that Sr. Silvana had meant that shipping abroad would be "no problem", I explained it to you again.
Your request to have the matter checked/clarified by our management was also complied with. I consider it reasonable that such a third answer then requires two working days.
Why you bought your material in the drugstore for 12 days, I can not understand. We shipped your supplies immediately after receiving your prescription. The fact that we require a prescription was communicated to you in the clinic and was noted in the enclosed letter of the extensive sample package that you received in advance.
MFG
Thomas Benker (Head of Customer Service)