Verband Versorgungsqualität Homecare e.V.

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Verband Versorgungsqualität Homecare e.V.
725 Reviews i
published (94%)
out of 775 reviews
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2013 wurde der jetzige VVHC als „Verband für Versorgungsqualität enterale Ernährung“ gegründet. Nach den ersten eigenen Vertragsabschlüssen mit gesetzlichen Krankenkassen im Bereich der enteralen Ernährung entschied sich der Verband dazu, die...

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Verband Versorgungsqualität Homecare e.V.
Airport-Center Haus C Flughafenstr. 52a
22335 Hamburg
Germany
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Review from 03/15/2023  
5.00 out of 5
Excellent
Recommendation
Performance
Products
Lieferant
Überleitung
Top competencies

Freundlichkeit

4.89 out of 5
83 Reviews

Lieferzuverlässigkeit

4.79 out of 5
86 Reviews

Zuverlässigkeit

4.77 out of 5
86 Reviews

260 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Therapie: Stoma
Krankenkasse: AOK Baden-Württemberg


With the advice,support,understanding,friendliness.
Our consultant has become a very dear friend to us.
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Customer review & rating for:
Roos Homecare GmbH
03/15/2023Sonja Pleiner
Reviewed member: Roos Homecare GmbH
5.00 out of 5
Excellent
Recommendation
Therapie: Stoma

Simply super
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Customer review & rating for:
GT Gesundheitsteam GmbH Bayern
03/01/2023Anonymously
4.25 out of 5
Good
Recommendation
Therapie: Wundversorgung

With the very good all-round care and organization of the complete measure
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Customer review & rating for:
Roos Homecare GmbH
02/27/2023Anonymously
Reviewed member: Roos Homecare GmbH
1.50 out of 5
Fair
Therapie: Stoma

Unfortunately, I had a bad experience with the healthcare team. Only the explanations and instructions of the stoma therapist were good. The transition from the clinic to home did not work, I had to buy the incontinence aids for 12 days in the drugstore. The ostomy therapist had assured me that it would not be a problem to ship the aids to Spain. Also my offer to pay the price difference of the postage, was for the "Homecarepartner with heart and mind" not sufficient and was rejected. I was still made out to be a liar. Calls were not answered and emails only after days. This company is not to be recommended!
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Customer review & rating for:
GT Gesundheitsteam GmbH Bayern
02/10/2023Engelbert Zankl
GT Gesundheitsteam GmbH Bayern Comment from GT Gesundheitsteam GmbH Bayern:
Dear Mr. Z.,

I find it very unfortunate that after all the explanations, for which you then ultimately also showed understanding, you now give us a bad rating here.

Ms. Operta had explained to you at an early stage that shipping goods abroad is unfortunately not possible. The reason for this is not the cost, but the tracking of shipments that can not be delivered.

After you then claimed that Sr. Silvana had meant that shipping abroad would be "no problem", I explained it to you again.

Your request to have the matter checked/clarified by our management was also complied with. I consider it reasonable that such a third answer then requires two working days.

Why you bought your material in the drugstore for 12 days, I can not understand. We shipped your supplies immediately after receiving your prescription. The fact that we require a prescription was communicated to you in the clinic and was noted in the enclosed letter of the extensive sample package that you received in advance.

MFG
Thomas Benker (Head of Customer Service)
5.00 out of 5
Excellent
Recommendation
Krankenkasse: Barmer GEK

Eine TOP-Adresse in Zorneding, welche mir von der Barmer Ersatzkasse empfohlen wurde.
Sehr freundlich, sowohl die Damen am Telefon, als auch der Monteur, welcher den Badewannenlifter bei meiner Mutter eingebaut hat und mir alles genau erkklärt hat. Danke dafür!
Customer review & rating for:
ORTHOMED GmbH
01/11/2023Christina
Reviewed member: ORTHOMED GmbH
4.52 out of 5
Excellent
Recommendation
Therapie: Stoma
Krankenkasse: DAK-Gesundheit


I would particularly like to give Mrs. Weiß a more than positive rating. She is highly committed and has always and very competently stood by us. Her calm and friendly manner must be especially mentioned. A great stoma consultant!!!
I would also like to mention Mrs. Kasper, who also took great care of me in the clinic and on vacation or Nitgällwn. No way was too far for her to help me. Thank you!
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Customer review & rating for:
GT Gesundheitsteam GmbH Bayern
01/10/2023Anonymously
3.04 out of 5
Average
Recommendation
High professional competence.
Always very friendly!
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Customer review & rating for:
Roos Homecare GmbH
12/31/2022Arnold Hüter
Reviewed member: Roos Homecare GmbH
5.00 out of 5
Excellent
Recommendation
Krankenkasse: Techniker KK

The time window for delivery could be tighter. So I have to be on site all day, because the food must not get warm.
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
12/20/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Therapie: Wundversorgung
Krankenkasse: IKK Classic


Runs everything excellent, thank you
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
12/14/2022Anonymously
4.85 out of 5
Excellent
Recommendation
Therapie: Parenterale Ernährung
Krankenkasse: BKK Mobil Oil


The uncomplicated scheduling of appointments and the punctuality of the person in charge are to be expressly praised.
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Customer review & rating for:
Roos Homecare GmbH
11/18/2022Anonymously
Reviewed member: Roos Homecare GmbH
5.00 out of 5
Excellent
Recommendation
Therapie: Ableitende Inkontinenz
Krankenkasse: Techniker KK


I have only had good experiences with you in the care of my father. We received friendly and good advice, and all agreements were reliably kept.
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Customer review & rating for:
Roos Homecare GmbH
11/15/2022Anonymously
Reviewed member: Roos Homecare GmbH
4.75 out of 5
Excellent
Recommendation
Therapie: Mehrere Therapiefelder
Krankenkasse: Techniker KK


I am particularly satisfied with the cooperation of your employee Mr. Pfenning. Super advice - super expertise - through his competent advice and the means he used, I even brought open spots on the stoma to a standstill.

The scheduling (change of port needle) works perfectly. Communication simply super.

Mr. Pfenning cares for me in three areas: Nutrition, stoma care, port needle change and in all areas I can give him the grade "very good".
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Customer review & rating for:
Roos Homecare GmbH
11/12/2022Gertrud Winterstein
Reviewed member: Roos Homecare GmbH
4.33 out of 5
Good
Recommendation
Customer review & rating for:
Roos Homecare GmbH
11/12/2022Anonymously
Reviewed member: Roos Homecare GmbH
5.00 out of 5
Excellent
Recommendation
Mittlerweile drei mal verordnete Hilfsmittel bestellt.
Die Bestellung war einfach, die Lieferung schnell und der Service freundlich und gut.
Besser kann man nicht arbeiten, Danke.
Customer review & rating for:
ORTHOMED GmbH
09/02/2022Manuela Gaide
Reviewed member: ORTHOMED GmbH
4.88 out of 5
Excellent
Recommendation
All Ginsberg employees are always friendly and very solution-oriented.
It is very clear that the concerns of the residents/customers are always in the foreground.
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Customer review & rating for:
Bernd Ginsberg GmbH
08/30/2022Anonymously
Reviewed member: Bernd Ginsberg GmbH
Bernd Ginsberg GmbH Comment from Bernd Ginsberg GmbH:
Thank you for your review and kind words!
1.50 out of 5
Fair
Billing completely non-transparent!
Prices and co-payment are state secrets!
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Customer review & rating for:
GT Gesundheitsteam GmbH Bayern
08/10/2022Franz Xaver Altenweger
5.00 out of 5
Excellent
Recommendation
Super service, friendly and competent advice from the staff.
Show original
Customer review & rating for:
Illenseer Hospitalia GmbH
06/06/2022Kläger
Reviewed member: Illenseer Hospitalia GmbH
Illenseer Hospitalia GmbH Comment from Illenseer Hospitalia GmbH:
Thank you very much for your nice review. We will be happy to pass it on to our colleagues.
We wish you all the best.
Kind regards
The Illenseer Team
5.00 out of 5
Excellent
Recommendation
Therapie: Stoma
Krankenkasse: IKK Classic


I have only telephone contact with AKP. With this and also with the subsequent delivery I am always absolutely satisfied 👍🏻👍🏻👍🏻
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
05/10/2022Heike
4.50 out of 5
Excellent
Recommendation
Therapie: Ableitende Inkontinenz
Krankenkasse: Andere Krankenkasse


Order and delivery go smoothly
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
04/25/2022Anonymously
4.75 out of 5
Excellent
Recommendation
Therapie: Tracheotomie
Krankenkasse: AOK NordWest


Everything super always friendly and reliable!
Top keep it up !
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Customer review & rating for:
AKP-Plus Dienstleistungs-GmbH
04/08/2022Anonymously

8 Members on ProvenExpert.com

345 Reviews
4.89 out of 5
Bernd Ginsberg GmbH
110 Reviews
4.70 out of 5
AKP-Plus Dienstleistungs-GmbH
76 Reviews
4.64 out of 5
GT Gesundheitsteam GmbH Bayern
53 Reviews
4.72 out of 5
noma-med
28 Reviews
4.70 out of 5
Roos Homecare GmbH
10 Reviews
4.73 out of 5
Illenseer Hospitalia GmbH
5 Reviews
4.94 out of 5
ORTHOMED GmbH
465 Reviews from
8 other sources
4.83 out of 5
Excellent
5.00 out of 5
Excellent
10 reviews on Facebook
 
02/10/2023
Reviewed member: noma-med
5.00 out of 5
Excellent
5 reviews on Google
 
02/18/2023
Reviewed member: Roos Homecare GmbH
5.00 out of 5
Excellent
3 reviews on Facebook
 
11/13/2019
4.90 out of 5
Excellent
314 reviews on Amazon
 
05/01/2023
Reviewed member: Bernd Ginsberg GmbH
4.90 out of 5
Excellent
8 reviews on Google
 
04/28/2023
4.70 out of 5
Excellent
78 reviews on Facebook
 
4.50 out of 5
Excellent
27 reviews on Google
 
04/22/2023
Reviewed member: noma-med
4.50 out of 5
Excellent
20 reviews on Google
 
05/05/2023
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* All reviews and experiences about Verband Versorgungsqualität Homecare e.V. are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/03/2018  |  Last update: 01/21/2020   |  Report profile

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