DB Autohaus

Multi-brand used car sales & multi-brand workshop service

DB Autohaus
5,233 Reviews i
published (99 %)
out of 5,239 reviews
Contact information
At our six DB Autohaus locations, we offer you a wide range of used cars from all manufacturers and brands. Find your dream car from over 10,000 attractive used vehicles on offer every year. Whether it's a small car, a luxury saloon or an...

Contact information

DB Autohaus
Mainzer Landstr. 169
60327 Frankfurt
Germany
Directions

Contact person
Uwe Lotz

Review from 05/21/2024  
1.00 out of 5
Poor
Quality
Service on offer
Consulting
Services
Processing
Top competencies

Timeliness

4.76 out of 5
560 Reviews

Customer support

4.63 out of 5
569 Reviews

Communication

4.62 out of 5
543 Reviews

4,319 Reviews on ProvenExpert.com

1.00 out of 5
Poor
Just bunglers and bullshit. Very bad. Never again
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/21/2024Blem, Andreas
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Blem,
We very much regret that you have the impression that the work carried out did not remedy the situation
and did not lead to the desired result.
We would be very pleased if you would inform us of your reasons for your annoyance in a serious and purposeful discussion
for your annoyance and we could find a solution together.
You are welcome to contact me at any time.
Manfred Martens - Head of DB Autohaus Schweinfurt - Phone 09721-650457
4.80 out of 5
Excellent
Recommendation
Was very satisfied.
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/16/2024Nein
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Thank you for your positive assessment of our workshop services.
We are pleased that you were satisfied with us.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
The entire process, from the initial contact to the test drive to the purchase contract and completion, was very straightforward. All agreements were reliably adhered to. Great all round, therefore an absolutely clear recommendation.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
05/12/2024Anonymously
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Many thanks for the good rating.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Very nice lady at reception. Super processing
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/10/2024WĂś-X 6520
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Thank you for the 5-star rating.
We are pleased that the processing and the personal contact in our house
were to your satisfaction.
We will be happy to answer any further questions you may have.
Best regards - The team from DB Autohaus Schweinfurt.
3.80 out of 5
Good
Recommendation
Had to wait approx. 1/2 hour for the agreed appointment.
Vehicle was not ready for test drive, battery flat.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
05/07/2024Gary G
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Mr. Gary G,
Thank you for your review.
We are sorry that we could not meet your expectations and would like to apologize for the waiting time. We would be delighted if you would give us another Change for your next car purchase.
Best regards - The team from DB Autohaus Schweinfurt.
5.00 out of 5
Excellent
Recommendation
We would recommend DB Autohaus Maintal at any time. We received very nice advice from Mr. Hein and were accompanied through the entire process. The price/performance ratio is very good and the process, such as the registration, went smoothly. Many thanks to Mr. Hein and the entire DB team. Thumbs up!!!!!
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
05/07/2024Anonymously
Reviewed location: DB Autohaus Maintal
DB Autohaus Maintal Comment from DB Autohaus Maintal:
Hello Mrs. Amend,
Thank you very much for your 5-star rating.
Mr. Hein and our entire team will be happy to answer any questions you may have in the future.
Your DB Autohaus Maintal
5.00 out of 5
Excellent
Recommendation
Very nice well maintained cars at a fair price. Nice seller. I can recommend đź‘Ť
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
05/06/2024Andreas Möller
Reviewed location: DB Autohaus Maintal
DB Autohaus Maintal Comment from DB Autohaus Maintal:
Hello Mr. Möller,
Thank you very much for your 5-star rating.
Our sales staff and our entire team will be happy to answer any questions you may have in the future.
Your DB Autohaus Maintal
1.00 out of 5
Poor
I tried to make an appointment for a test drive. Unfortunately no answer.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
05/03/2024Anonymously
Reviewed location: DB Autohaus Cloppenburg
5.00 out of 5
Excellent
Recommendation
Everything worked great again. The customer advisor, Mr. Schöne, did a very good job.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/01/2024Zurek, Armin
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Mr. Zurek,
Thank you for the 5-star rating.
We are pleased that we were able to satisfy you again and will be happy to serve you in the future.
for you in the future.
Best regards - The team from DB Autohaus Schweinfurt.
5.00 out of 5
Excellent
Recommendation
Very competent staff.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/30/2024Berthold Geyer
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Mr. Geyer,
Thank you very much for the very good review.
Our employees were very pleased to receive your compliment.
Should you have any further questions or suggestions, we will be happy to help you.
Best regards - Manfred Martens - Head of DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
We were very satisfied with the entire handling of our vehicle purchase. Mr. Zapf patiently explained all our questions and we felt that we were in good hands with him. A clear recommendation!
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
04/25/2024Schwarz
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Schwarz family,
Thank you very much for your 5-star rating and your recommendation.
We will be happy to be there for you in the future.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Very friendly and courteous advice. Fast service
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/24/2024Anonymously
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Thank you for your very good review.
We are pleased that you are very satisfied with our services.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/22/2024Anonymously
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Thank you for your good rating and the grade 1.
We are very pleased that you are satisfied with our workshop services
and will be happy to be there for you in the future.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Large selection of vehicles, fair prices and good advice from Mr. Ebensperger.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
04/22/2024M. L.
Reviewed location: DB Autohaus Maintal
DB Autohaus Maintal Comment from DB Autohaus Maintal:
Dear customer,
Thank you very much for your 5-star rating.
We are pleased to hear that you are so satisfied with us and our sales consultant Mr. Ebensperger.
Your DB Autohaus Maintal
5.00 out of 5
Excellent
Recommendation
We found our dream car and felt very well looked after and advised right from the start. We can recommend the dealership without reservation.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
04/18/2024Ulf Schaper
Reviewed location: DB Autohaus Bad Salzuflen
DB Autohaus Bad Salzuflen Comment from DB Autohaus Bad Salzuflen:
Dear Mr. Schaper,

Thank you for your review.

Greetings from the DB Autohaus Bad Salzuflen team
5.00 out of 5
Excellent
Recommendation
Very nice service, smooth, fast processing.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/02/2024L, Rolf
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Rolf L.,
Thank you very much for the 5 - star rating.
Nice that we were able to satisfy you and would be pleased if we
to welcome you again in the future.
Best regards - The team from DB Autohaus Schweinfurt
2.60 out of 5
Average
No feedback received in response to a complaint.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/01/2024Stock, Anja
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mrs. Stock,
Thank you for taking the time to write this review.
I would like to apologize that you have not received any response to your complaint.
apologize to you. I would be pleased if you would give me the opportunity
to discuss your complaint with you. You are welcome to write me an e-mail
or call me on 09721-650457.
Best regards Manfred Martens - Head of DB Autohaus Schweinfurt
2.00 out of 5
Fair
The handling when picking up was weak for me. no briefing wanted to have my license plate advertising on the car right away the answer they have to do it themselves ok no problem you just don't get your hands dirty. Not to forget the tires on the vehicle I can also renew the man so a car on the road train load.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
03/10/2024Partyservice & Feinkost Moret
Reviewed location: DB Autohaus Maintal
4.80 out of 5
Excellent
Recommendation
Fast and uncomplicated service. However, more expensive than garages with the same service
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
03/08/2024Mainusch, Dominik
Reviewed location: DB Autohaus Schweinfurt
4.80 out of 5
Excellent
Recommendation
I was particularly satisfied with the complete handling (inquiry, processing and handover) by Mr. Kraft and the technical department (workshop).
Unfortunately, the waiting time between purchase and handover is too long.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
03/08/2024Anonymously
Reviewed location: DB Autohaus Maintal
DB Autohaus Maintal Comment from DB Autohaus Maintal:
Dear customer,
Thank you for your positive review.
Due to the high demand, we currently have a slightly longer lead time.
However, we are working on our processes and hope to be able to provide you with your vehicle more quickly in the future.
Nevertheless, we are pleased to hear that you were satisfied with us and our service.
Your DB Autohaus Maintal

6 Locations on ProvenExpert.com

2,004 Reviews
4.70 out of 5
DB Autohaus Schweinfurt
1,417 Reviews
4.65 out of 5
DB Autohaus Maintal
558 Reviews
4.62 out of 5
DB Autohaus Bad Salzuflen
549 Reviews
4.67 out of 5
DB Autohaus Premium
410 Reviews
4.50 out of 5
DB Autohaus Cloppenburg
288 Reviews
4.52 out of 5
DB Autohaus Premium Maintal
914 Reviews from
11 other sources
4.50 out of 5
Excellent
4.90 out of 5
Excellent
31 reviews on DIE AUTOHAUS KENNER
 
04/28/2018
Reviewed location: DB Autohaus Premium
4.90 out of 5
Excellent
116 reviews on DIE AUTOHAUS KENNER
 
09/20/2019
Reviewed location: DB Autohaus Schweinfurt
4.90 out of 5
Excellent
60 reviews on DIE AUTOHAUS KENNER
 
08/03/2023
Reviewed location: DB Autohaus Maintal
4.80 out of 5
Excellent
16 reviews on DIE AUTOHAUS KENNER
 
02/27/2024
Reviewed location: DB Autohaus Cloppenburg
4.58 out of 5
Excellent
162 reviews on mobile.de
 
04/24/2024
4.45 out of 5
Good
127 reviews on mobile.de
 
05/11/2024
Reviewed location: DB Autohaus Cloppenburg
4.42 out of 5
Good
112 reviews on mobile.de
 
05/14/2024
Reviewed location: DB Autohaus Premium
4.41 out of 5
Good
105 reviews on mobile.de
 
05/03/2024
Reviewed location: DB Autohaus Bad Salzuflen
4.40 out of 5
Good
7 reviews on DIE AUTOHAUS KENNER
 
10/06/2020
Reviewed location: DB Autohaus Bad Salzuflen
4.14 out of 5
Good
139 reviews on mobile.de
 
04/17/2024
Reviewed location: DB Autohaus Maintal
3.80 out of 5
Good
39 reviews on Google Maps
 
04/19/2024
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* All reviews and experiences about DB Autohaus are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/02/2016  |  Last update: 05/16/2024   |  Report profile

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