DUSOFFICE GmbH & Co. KG

Call center telephone service secretarial service call answering service

Contact information
Since 2003, DUSOFFICE has been the always accessible and always friendly
voice for many well-known companies from a wide range of industries.

The employees in our office in the Stapelmannhaus in Düsseldorf are continuously trained. We only work with our own technicians and also develop our own software....

Contact information

DUSOFFICE GmbH & Co. KG
Grafenberger Allee 277-287
40237 Düsseldorf
Germany
Directions

Contact person
Marco Nagel

Opening hours

Saturday CLOSED

Websites & Profiles

98% Recommended
Excellent (4.71)
Cost-performance ratio
Excellent (4.58)
Top competencies

Professionalism

4.60 out of 5
40 Reviews

Customer loyalty

4.70 out of 5
20 Reviews

Quality assurance

4.45 out of 5
22 Reviews

245 Reviews on ProvenExpert.com

4.66 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
After many bad experiences with ebüro, I am very happy that the nice team around Mr. Nagel looks after me. Problems are dealt with constructively and purposefully - solutions are always found.
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Customer review & rating for:
telefonservice
01/11/2020Hr. Klein
4.75 out of 5
Excellent
Recommendation
Good relief, nice staff and very good and fast support.
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Customer review & rating for:
telefonservice
01/11/2020Hr. Müller
5.00 out of 5
Excellent
Recommendation
We at urbanbnb.de, the professionals in the field of BnB, vacation rentals and temporary living, have been very satisfied with the work of Dusoffice for years, who take care of our telephone inquiries to our complete satisfaction and process them tip-top. And all this at a fair price. We are looking forward to further successful cooperation. Best regards Markus Urban from www.urbanbnb.de
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Customer review & rating for:
telefonservice
11/20/2019Markus Urban von www.urbanbnb.de
5.00 out of 5
Excellent
Recommendation
Friendly telephone service staff, no "call center atmosphere", nice, personal contact for questions
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Customer review & rating for:
telefonservice
06/20/2019Thomas I.
3.75 out of 5
Good
Recommendation
Customer review & rating for:
telefonservice
08/11/2017Anonymously
5.00 out of 5
Excellent
Recommendation
The service provided by dusoffice is highly professional, friendly and courteous.
Show original
Customer review & rating for:
telefonservice
08/19/2016Anonymously
4.00 out of 5
Good
Recommendation
Only the assignment to the regions Bavaria and Baden-Württemberg is not reliable. Approx. 25% of the emails are sent to the wrong email address.
Show original
Customer review & rating for:
telefonservice
07/14/2016Anonymously
DUSOFFICE GmbH & Co. KG Comment from DUSOFFICE GmbH & Co. KG:
We have taken the evaluation of Mr. Fiebig very seriously. We are always grateful and have an open ear for  customer criticism, through this we can improve our performance and optimize our service for our clients.

In the meantime, Mr. Fiebig has submitted a new evaluation, as we have trained our team again in this point. The error rate could thus be almost eliminated.

Marco Nava
Management
3.50 out of 5
Good
Recommendation
Rating for:
Ihre Meinung
06/21/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Ihre Meinung
06/15/2022service@futu-re.de
5.00 out of 5
Excellent
Recommendation
Rating for:
Ihre Meinung
06/15/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Ihre Meinung
06/15/2022Renata Gecsei
5.00 out of 5
Excellent
Recommendation
Rating for:
Ihre Meinung
06/15/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Ihre Meinung
06/13/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Ihre Meinung
06/08/2022Dr. Daniel Schwagenscheidt
1.00 out of 5
Poor
Rating for:
Ihre Meinung
06/08/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Ihre Meinung
02/21/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Ihre Meinung
02/18/2022commoda1
5.00 out of 5
Excellent
Recommendation
Rating for:
Ihre Meinung
02/16/2022Egemen Engin FIRAT
5.00 out of 5
Excellent
Recommendation
Rating for:
Ihre Meinung
02/15/2022Christian
5.00 out of 5
Excellent
Recommendation
Rating for:
Ihre Meinung
02/15/2022Anonymously
60 Reviews from
4 other sources
4.39 out of 5
Good
5.00 out of 5
Excellent
1 review on golocal
 
01/03/2020
5.00 out of 5
Excellent
2 reviews on onlinestreet
 
01/03/2020
4.40 out of 5
Good
48 reviews on Google
 
06/24/2022
4.10 out of 5
Good
9 reviews on Trustpilot
 
07/01/2021
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All reviews and experiences about DUSOFFICE GmbH & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/30/2016  |  Last update: 06/21/2022   |  Report profile

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