Heinz von Heiden GmbH Massivhäuser

Hausbau, Bungalow, Stadtvilla, bauen, Wohnung, Bauhaus, massiv, Stein auf Stein

Heinz von Heiden GmbH Massivhäuser
862 Reviews i
published (98%)
out of 876 reviews
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Heinz von Heiden GmbH Massivhäuser is one of Germany's leading manufacturers of solid houses; to date, 52,000 houses have already been built. The company stands for customized system architecture with preconceived floor plan solutions, technical...
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Contact information

Heinz von Heiden GmbH Massivhäuser
Chromstr. 12
30916 Isernhagen
Germany
Directions

Contact person
Kundenhotline

Opening hours

Thursday 08:00 am-04:30 pm

Websites

Social Media

Review from 09/18/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
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Top competencies

Customer loyalty

4.99 out of 5
226 Reviews

Professional demeanor

4.97 out of 5
204 Reviews

Availability

4.93 out of 5
206 Reviews

779 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
All around TOP
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Customer review & rating for:
R.G.Kuhnhold Musterhaus Altena
09/18/2023Familie Öner
Reviewed building owner consultant: Ralph-Guido Kuhnhold | Dieckmann Immobilien GmbH
5.00 out of 5
Excellent
Recommendation
Smooth and fast construction despite the pandemic and construction boom. The construction manager was responsive at all times and my questions/suggestions were quickly clarified. The contracted companies were also very competent and did a super job.
I would build with Heinz von Heiden again at any time.
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Customer review & rating for:
Große Heinz von Heiden-Kundenzufriedenheitsbefragung 2023
09/17/2023Tobias Ginschel
Reviewed company: Heinz von Heiden GmbH Massivhäuser
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the professional consulting as well as the project support of Mr. Muß. We thank you for the pleasant communication as well as the quick response and look forward to the further processes with you.
Show original
Customer review & rating for:
André Muß - Bauherrenfachberater im Musterhaus Potsdam
09/07/2023Anonymously
Reviewed building owner consultant: André Muß | Regionalleitung Berlin/Brandenburg und Sachsen-Anhalt
André Muß Comment from André Muß:
Dear family D., I am glad to be part of your house building project and thank you very much for your evaluation. An exciting time lies ahead of you, I will be happy to continue to support you in word and deed.
Best regards from the show house Potsdam
André Muß
5.00 out of 5
Excellent
Recommendation
Very competent employee!
Show original
Customer review & rating for:
Tobias Kutschenreuter
08/31/2023Herr Zoll
Bewertetes Regionalleiterbüro: Tobias Kutschenreuter
Tobias Kutschenreuter Comment from Tobias Kutschenreuter:
Thank you very much for the great review!
I am glad that you are very satisfied with our services so far.

Many greetings,
Your building consultant

Tobias Kutschenreuter
5.00 out of 5
Excellent
Recommendation
We thank you for our dream house!!!
Our house building journey began at the headquarters in Isernhagen with Mr. A. And Mr. H. Two very funny and dear consultants, who went through everything with us exactly, patiently answered every question. Within 1 year our new building was ready without complications and we had handover. Our construction manager Mr. N. was always available and took care of all concerns. At the handover of the house he found 2 errors, within 4 weeks they were corrected. We are still happy with our house after 1 year.
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Customer review & rating for:
Große Heinz von Heiden-Kundenzufriedenheitsbefragung 2023
08/31/2023Johanna H.
Reviewed company: Heinz von Heiden GmbH Massivhäuser
Heinz von Heiden GmbH Massivhäuser Comment from Heinz von Heiden GmbH Massivhäuser:
Dear Johanna H.,

thank you very much for your great words. We also thank you for the very nice and uncomplicated cooperation with you.

All the best, your Heinz von Heiden team
5.00 out of 5
Excellent
Recommendation
With Mr. Wehrmann, we quickly found the right bungalow and the floor plan was adapted to our needs. From the planning to the building permit, we were in good hands with Mrs. Kleinelanghorst.
The building authority made me wait a bit with the building permit and then the original had also disappeared. After I finally had it in my hands, the construction could start.
With Mr. Mierke and later Mr. Steußloff, we always had committed, reliable and always accessible site managers.
We were also very satisfied with the individual trades. They did a very good job, were friendly and always left the construction site clean and tidy.
Unfortunately, there were some disagreements with the boss of the plastering company, but these problems were also resolved.
We have been living in our new house for a year now and are still happy and satisfied. We would always build with HvH again and can only recommend it to everyone.
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Customer review & rating for:
Große Heinz von Heiden-Kundenzufriedenheitsbefragung 2023
08/29/2023Trixi W.
Reviewed company: Heinz von Heiden GmbH Massivhäuser
Heinz von Heiden GmbH Massivhäuser Comment from Heinz von Heiden GmbH Massivhäuser:
Dear Trixi W.,
thank you very much for the kind words. All the best and love to you furthermore.

Your Heinz von Heiden team
5.00 out of 5
Excellent
Recommendation
Mr. Wüstner offers very friendly and competent advice. He also addresses things that you as a house-building freshman may not even have on the screen at first. Individual wishes are also taken into account and fulfilled as far as possible, whereby Mr. Wüstner always has a realistic implementation of the overall project in mind and takes into account the relation to the budget. I felt very well taken care of and advised. In addition, the, often time-consuming, appointments were a lot of fun and took place in a relaxed atmosphere. I can absolutely recommend Mr. Wüstner!
Show original
Customer review & rating for:
Sven Wüstner
08/25/2023Julia Steinhäußer
Reviewed building owner consultant: Sven Wüstner | Regionalleitung Berlin/Brandenburg und Sachsen-Anhalt
5.00 out of 5
Excellent
Recommendation
Mr. Wüstner works very solution-oriented and has given me valuable support in my problem situations on the property. I am very grateful to him for this. The planning meeting is now coming up. Up to this point, I feel very well looked after by Mr. Wüstner.
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Customer review & rating for:
Sven Wüstner
08/24/2023Bernd Obst
Reviewed building owner consultant: Sven Wüstner | Regionalleitung Berlin/Brandenburg und Sachsen-Anhalt
4.70 out of 5
Excellent
Recommendation
In a nutshell - we are very satisfied with Heinz von Heiden, from the consultation to the planning to the implementation.
The current situation has shaken up the construction industry and demanded a lot from everyone involved, but the employees of Heiz von Heiden have given their best at all times to realize our house building project to our complete satisfaction. We are still under construction and see the interior work progressing, and we are very confident that the last leg of this journey will also go well. The contractors and tradesmen involved in our build are great, each person knows exactly what they are doing and are always professional and solution oriented towards us.
Having built once before, and having to endure a pure war of nerves then, we are now experiencing how smoothly and easily new construction can go.
We recommend Heinz von Heiden with a clear conscience.
Show original
Customer review & rating for:
Große Heinz von Heiden-Kundenzufriedenheitsbefragung 2023
08/23/2023Anonymously
Reviewed company: Heinz von Heiden GmbH Massivhäuser
Heinz von Heiden GmbH Massivhäuser Comment from Heinz von Heiden GmbH Massivhäuser:
Dear builders, thank you very much for the great review. We are looking forward to further cooperation with you.

All the best, your Heinz von Heiden team
5.00 out of 5
Excellent
Recommendation
Andre Muß convinced us with his professional competence. From the very first conversation, we had the feeling that we had a knowledgeable and friendly customer advisor at our side.
Even after signing the contract, Mr. Muss continues to be a contact person when we have concerns. At his request, we invited him to join our portal ( BOP ). This way he can follow the further steps of the construction project. Yours sincerely, Andrea and Wilfried Thäle
Show original
Customer review & rating for:
André Muß - Bauherrenfachberater im Musterhaus Potsdam
08/22/2023Andrea und Wilfried Thäle
Reviewed building owner consultant: André Muß | Regionalleitung Berlin/Brandenburg und Sachsen-Anhalt
André Muß Comment from André Muß:
Dear Thäle family, thank you very much for your great review. Our cooperation and the house planning were a lot of fun. Of course, I will be happy to continue to provide you with advice and support.

Kind regards André Muß from the show house Potsdam
5.00 out of 5
Excellent
Recommendation
Mr. Muß was a competent, helpful and honest consultant at all times.
The consulting by Mr. Muß has contributed significantly to the success of the project.
Show original
Customer review & rating for:
André Muß - Bauherrenfachberater im Musterhaus Potsdam
08/22/2023Anonymously
Reviewed building owner consultant: André Muß | Regionalleitung Berlin/Brandenburg und Sachsen-Anhalt
André Muß Comment from André Muß:
Dear Building Family, Thank you so much for your kind words. I am glad to have contributed a part to your home. It really turned out great. 👍

Kind regards André Muß from the show house Potsdam
4.80 out of 5
Excellent
Recommendation
We had an uncomplicated construction period, in times of absolute shortage of materials and craftsmen. We are very satisfied and would always build with Heinz von Heiden again.
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Customer review & rating for:
Große Heinz von Heiden-Kundenzufriedenheitsbefragung 2023
08/20/2023Pia E.
Reviewed company: Heinz von Heiden GmbH Massivhäuser
Heinz von Heiden GmbH Massivhäuser Comment from Heinz von Heiden GmbH Massivhäuser:
Dear Pia E.,

thank you very much for the great evaluation. We also thank you for the uncomplicated construction time and cooperation with you.

All the best, your Heinz von Heiden team
5.00 out of 5
Excellent
Recommendation
We were completely satisfied with Mr. André Muß and still feel fully advised by him. Particularly noteworthy is his approachable and friendly manner. He gave us many tips that we can use well for our construction phase. Thank you very much for the great service.
Show original
Customer review & rating for:
André Muß - Bauherrenfachberater im Musterhaus Potsdam
08/20/2023Anonymously
Reviewed building owner consultant: André Muß | Regionalleitung Berlin/Brandenburg und Sachsen-Anhalt
André Muß Comment from André Muß:
Dear building family, thank you very much for your great evaluation of my work, I am very happy about this. I am pleased if I could show you the various possibilities at Heinz von Heiden and give you one or the other impulse. Thank you also for your trust! As promised, I will gladly continue to be at your disposal before, during and after the construction phase for all questions concerning house and yard.

Kind regards André Muß from the show house Potsdam
5.00 out of 5
Excellent
Recommendation
Mr. Wüstner is characterized by honest friendliness, competence and constant responsiveness, he accompanies any appointments, he is really a top consultant in all matters to the side, especially his open honest way we appreciate very much, he speaks to things as they are! You know exactly where you stand. Thank you very much.
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Customer review & rating for:
Sven Wüstner
08/17/2023Anonymously
Reviewed building owner consultant: Sven Wüstner | Regionalleitung Berlin/Brandenburg und Sachsen-Anhalt
4.96 out of 5
Excellent
Recommendation
Hallo Frau Andres,

ich bin über Umwegen bei HvH und somit bei Ihnen gelandet. Eigentlich war mir auch die umständliche Konstellation, daß sie kein Bürostandort haben für Besuche und es kein gescheites Musterhaus in meiner Nähe gibt, nicht passend.

ABER ! Ich bin froh, daß ich bei Ihnen gelandet bin. Die Beratungen, Vorschläge und Ideen, Antworten und Termine, waren bis auf eine kleine Ausnahme (Ablauf des Sonderangebots), immer sehr gut. Meine Vorstellungen haben sie sehr gut auf´s "Papier" gebracht, umgesetzt und mich auf andere Möglichkeiten hingewiesen.

Ich war für mein BV bei einigen Hausherstellern/-anbietern. Ich habe meine Unterlagen i.d.R. im Vorfeld den Beratern zur Verfügung gestellt, wie Bauplan, Lageplan oder meine Grundrissvorstellungen.
Frau Andres hatte sich auf den Ersttermin mit meinen Unterlagen vorbereitet und war über die Bausituation im Bilde. Das war nicht bei jedem Berater/in der Fall. Einige waren gar nicht oder nur so lala vorbereitet, obwohl ich die Unterlagen im Vorfeld verschickt hatte. Vorgaben, die laut B-plan zu erfüllen sind, wurden von manchem Berater erst im 2te, 3ten Termin wahrgenommen, fand ich nicht professionell.

Frau Andres hat mir alle Fragen beantwortet und sich kundig gemacht, wenn sie die Antwort nicht wußte.

Sie war bisher immer erreichbar und hat mir Hilfestellungen zu meinem BV gegeben und auch bei der Finanzierungsanfrage (Hauskaufvertrag, Kostenzusammenstellung) geholfen.

Vielen Dank für ihre Entwürfe - es waren einige.

Ich hoffe jetzt nur noch, daß mein BV umgesetzt wird.

Gruß
Y.B.
Customer review & rating for:
Bauherrenberatung
08/16/2023Y.B.
Reviewed building owner consultant: Laura Andres | Consulting & Marketing GmbH
Laura Andres Comment from Laura Andres:
Liebe Frau B.,

vielen Dank für Ihre netten und ehrlichen Worte!
Es freut mich sehr, dass Sie bei mir "gelandet" sind, denn mir hat die Planung viel Spaß gemacht!
Ich freue mich schon sehr auf die Umsetzung!

Liebe Grüße
Laura Andres
4.80 out of 5
Excellent
Recommendation
We are building an Alto urban villa with Heinz von Heiden in the state of Hesse, municipality of Ludwigsau.
Both our appointment at HvH on site with our customer service representative Ms. von Hörsten, as well as with our construction manager Mr. Oberst, we are very satisfied at this stage. All communication channels work very well and all deadlines have been met so far. Of course, there are questions, or one is sometimes "not 100%" satisfied, but after a phone call or an e-mail, one is helped and answered as quickly as possible.
And also the construction workers on the site have so far without exception done a neat and clean job and were always very friendly.
So far, HvH has made every effort and we would recommend Heinz von Heiden to any home builder who has not yet decided. In addition, we would currently build again with HvH - we hope that everything remains so 😊.
We can only give everyone one thing on the way - talk to everyone as you expect it for yourself. And it doesn't hurt to give the construction workers a little something to eat or drink. The guys on the construction site are happy and thank you for it.
We are extremely satisfied so far 😊
Lotta, Dana and Sebastian
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Customer review & rating for:
Große Heinz von Heiden-Kundenzufriedenheitsbefragung 2023
07/26/2023Sebastian Krause
Reviewed company: Heinz von Heiden GmbH Massivhäuser
Heinz von Heiden GmbH Massivhäuser Comment from Heinz von Heiden GmbH Massivhäuser:
Dear Mr. Krause,

thank you very much for the great review. We have also enjoyed working with you so far and are glad that you are satisfied.

All the best, your Heinz von Heiden team
5.00 out of 5
Excellent
Recommendation
I felt in very good hands with Mr. Krüger. It was a lot of fun to plan the house with him. Mr. Krüger listened to my wishes and implemented them super. His ideas were very well received by me, which led to a perfect result in the end. Even during the construction period, he always had an open ear and was always helpful throughout the process. I have always recommended Mr. Krüger so far and would do it again and again from the bottom of my heart. Thank you very much for everything. :-)
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Customer review & rating for:
Matthias Krüger
07/26/2023Jessica Krüger
Reviewed building owner consultant: Matthias Krüger | Regionalleitung Berlin/Brandenburg und Sachsen-Anhalt
5.00 out of 5
Excellent
Recommendation
We would wholeheartedly recommend Mr. Krüger, because he was not only a professional consultant, but a kind-hearted person. He has a very calm, patient and friendly manner. The extraordinary thing was, he was extremely committed to all inquiries and requests. It was so that he demonstrably, even rather not so urgent things holiday processed and answered, although of course he did not have to. Yes that is what we call love and passion for work! We have often recommended Mr. Krüger and many of our friends have already built with Heinz und Heiden thanks to his high professionalism and commitment. We are lucky to have met him.
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Customer review & rating for:
Matthias Krüger
07/21/2023Familie Nedwigin
Reviewed building owner consultant: Matthias Krüger | Regionalleitung Berlin/Brandenburg und Sachsen-Anhalt
5.00 out of 5
Excellent
Recommendation
In particular, we would like to emphasize the very good and transparent customer service.
Show original
Customer review & rating for:
Matthias Krüger
07/20/2023Familie Bönigk
Reviewed building owner consultant: Matthias Krüger | Regionalleitung Berlin/Brandenburg und Sachsen-Anhalt
5.00 out of 5
Excellent
Recommendation
Friendly, factual, competent advice, which I would have liked to have received from HvH in such quality for some further steps of our house construction.
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Customer review & rating for:
Matthias Krüger
07/19/2023Familie Herrbruck
Reviewed building owner consultant: Matthias Krüger | Regionalleitung Berlin/Brandenburg und Sachsen-Anhalt

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* All reviews and experiences about Heinz von Heiden GmbH Massivhäuser are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/19/2017  |  Last update: 02/06/2023   |  Report profile

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