marcapo ist Ihr Spezialist für lokale Markenführung und Marketingportale. Unsere Marketingportale werden von über 55 Marken und mehr als 55.000 Absatzpartnern aktiv genutzt.
Die einzigartige Nutzungsgarantie sichert Ihren Erfolg.
Conversation was held with Natalia Libak who informed me about everything and gave me the best advice.
Since I am usually overwhelmed with the matter, I was very pleased to be accompanied in parallel mirrored over the entire booking process. THIS IS HOW CUSTOMER SERVICE WORKS! Many thanks to Mrs. Libak.
We are very satisfied with the entire process and experience with Marcapo. From the beginning we felt professionally taken care of and had conversations at eye level. Our wishes were fulfilled 100% and spontaneous change requests were responded to directly. We are looking forward to further cooperation!
The evaluation of the marketing portal refers to Somfy in general. I find the many different portals - Online Shop, Marketing, Marketing Pro, Document Center, Academy, etc. - cumbersome. - each of which requires different login data. An overarching portal with correspondingly subordinate areas would be much easier to handle.
Communication with customer service itself is always simple, solution-oriented and prompt.
We unfortunately had some problems with our jersey order (printing error, jersey not printed and pants delivered too little). Of course, this is annoying but if someone decently takes care of the matter, then you can tolerate errors. This is exactly what Ms. Anna-Maria Herr has done. Always answered quickly and the problems out of the world. If it were possible, I would like to poach you as an office worker :D Thank you for the great support....
Just spoke with Lisa-Marie Hahn. Needed support wg. invoice documents for the tax office.
Everyone knows how disgusting a tax return is! But Lisa brightened my day and emailed me all the necessary invoices right away. Thanks to Lisa, I now know where to find the rest for future reference....
Plus, she has a nice, clear voice! Keep up the good work!
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Profile active since 04/02/2017 | Last update: 08/10/2022
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