Motor Center Heinen Dortmund-Dorstfeld

Service von Mensch zu Mensch

Motor Center Heinen Dortmund-Dorstfeld
4.54 out of 5
Excellent
597 Reviews
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Contact information
With our 10 locations in Dortmund, Holzwickede, Essen, Bergkamen, Werne, Kamen, Menden and Hagen, we are an owner-managed family business. With the brands Seat, Cupra, Kia, Suzuki, Honda, Forthing, Baic, Dongfeng and JAC-Motors as well as used cars of all brands, we fulfill all our customers' wishes.
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Contact information

Motor Center Heinen Dortmund-Dorstfeld
Kortental 77
44149 Dortmund
Germany
Directions

Contact person
Jens Ahrens

Opening hours

Websites

Social Media

99% Recommended
5 stars 115
4 stars 36
2 stars 0
1 star 0
Quality
Service on offer
Consulting
Services
Processing
Customer service
Excellent (4.64)
Cost-performance ratio
Good (4.30)
Top competencies

Project success

4.83 out of 5
59 Reviews

Customer loyalty

4.77 out of 5
60 Reviews

Customer satisfaction

4.69 out of 5
59 Reviews
442 Reviews from
5 other sources
4.49 out of 5
Good
5.00 out of 5
Excellent
13 reviews on Facebook
 
03/25/2022
4.50 out of 5
Excellent
1 review on autoplenum
 
03/14/2016
4.50 out of 5
Excellent
330 reviews on Google Maps
 
03/23/2024
4.42 out of 5
Good
74 reviews on mobile.de
 
04/09/2024
4.31 out of 5
Good
24 reviews on AutoScout24
 
10/11/2023

155 Reviews on ProvenExpert.com

4.68 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Very relaxed car purchase with a pleasant atmosphere. Mr. Drdalj was very accommodating and made it possible to bring forward the handover of the car at short notice after a breakdown with my old vehicle. Thanks again for that!!! That's what I call service. Mr. Rammo then gave me the car in top condition and took away all my worries. Thanks also for the bouquet of flowers!
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Customer review & rating for:
Kauf Ihres Fahrzeugs
04/07/2024Anonymously
Motor Center Heinen Dortmund-Dorstfeld Comment from Motor Center Heinen Dortmund-Dorstfeld:
Thank you very much for your great review!
We are delighted that you were satisfied with our service and performance at our branch in Dorstfeld. I will pass on your words of praise to Mr. Drdalaj. In the future, Mr. Drdalaj will be available to answer any questions you may have about your vehicle. We wish you a safe journey and look forward to your next visit to our branch in Dorstfeld.
Best regards - Ilka Tiemann (Customer Satisfaction)
4.80 out of 5
Excellent
Recommendation
From the initial contact to the handover of the vehicle very pleasant and competent handling. Vehicle delivered on time, corresponding accessories installed just as punctually and vehicle completed on the handover date. Only a short, at least notes on the most important functions would have been desirable. In particular, many thanks to Mr. D Drdalaj who has always taken time for many questions, answered them humorously and friendly. Also about whole team I can report only good. Thus car purchase makes again fun. Many thanks.
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Customer review & rating for:
Kauf Ihres Fahrzeugs
03/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I was particularly satisfied with the customer service provided by Mr. Din Drdalaj. Everything worked out wonderfully. My wife even got a bouquet of flowers when picking up the vehicle.
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Customer review & rating for:
Kauf Ihres Fahrzeugs
02/05/2023Rainer Lekien
5.00 out of 5
Excellent
Recommendation
We bought a used Honda Civic.
Our seller was Andreas Schreiter. A nice, correct and uncomplicated Honda expert. With him and the other attentive employees, you have the feeling that "Service von Mensch" is not just x-any slogan, but lived attitude.
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Customer review & rating for:
Kauf Ihres Fahrzeugs
01/22/2023J. Duderstedt
5.00 out of 5
Excellent
Recommendation
I would like to thank Mr. Din Drdalaj for the good, friendly and professional advice... I will gladly come back and recommend Heinen in Dorstfeld...
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Customer review & rating for:
Kauf Ihres Fahrzeugs
01/07/2023Delia Braff
5.00 out of 5
Excellent
Recommendation
Everything Super! I would buy a car again at any time .Thanks to Mr. Din Drdalaj for his fast, competent and friendly advice and service.
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Customer review & rating for:
Kauf Ihres Fahrzeugs
01/06/2023Martina Janßen
5.00 out of 5
Excellent
Recommendation
The salesman, Andreas Schreiter, was competent and friendly. He advised me very well and helped me get a great Civic. Thank you very much!
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Customer review & rating for:
Kauf Ihres Fahrzeugs
12/20/2022Karin Ramsthaler-Steier
4.80 out of 5
Excellent
Recommendation
The salesman, Mr. Drdalaj is very eager, courteous and is always responsive to us as a customer. He immediately made us an offer for a new vehicle, where I no longer negotiated and signed the contract. A very nice and honest person. Gladly at any time again!!!!
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Customer review & rating for:
Kauf Ihres Fahrzeugs
12/12/2022Axel Gerling
4.60 out of 5
Excellent
Recommendation
Im Vergleich zu Heinen DO-Hörde um Welten freundlicher, Familiärer, Kunden-Orientierter.
In Do-Dorstfeld fühlt man sich als Kunde , und nicht als Vorgangsnummer wahrgenommen. TOP Team
Customer review & rating for:
Kauf Ihres Fahrzeugs
02/15/2022Anonymously
4.80 out of 5
Excellent
Recommendation
employee: Peter Gliefe

Besonders gefällt mir die persönliche Bedienung der KFZ- Meister, sie haben immer fachlich beraten,
sehr freundlich und entgegenkommend. Das erlebe ich nun schon über 20 Jahre, denn ich habe bei
Honda - Heinen schon den sechsten Honda PKW gekauft und meine Erfahrung mit diesen Autos,
sie sind "unkaputtbar. "
Customer review & rating for:
Werkstattbesuch
11/22/2019Oberländer Horst
4.40 out of 5
Good
Recommendation
employee: Celal Yesil

Sehr erfahrenes und kompetenter Team!
Customer review & rating for:
Werkstattbesuch
11/15/2019Anonymously
5.00 out of 5
Excellent
Recommendation
employee: Celal Yesil

Auf den Rat von Herrn A. Schreiter konnte ich mich jederzeit verlassen, ich bin mit der Wahl meines Honda HRV sehr zufrieden.
Die nachfolgenden Inspektionen waren leicht wahrzunehmen bei excellenter Terminplanung und ebensolchem Zeitmanagement durch Honda Heinen Dortmund- Dorstfeld
Customer review & rating for:
Werkstattbesuch
10/30/2019Dr. M-T. Silvanus
4.40 out of 5
Good
Recommendation
employee: Andreas Schreiter

Freundliche Beratung. Das Fahrzeug erhalten, was gewünscht war. Lieferzeit sehr lang. 6 Monate. Hier hat Ihr hervorragender Mitarbeiter Herr Schreiter sich voll für uns eingesetzt, den SUV zum 02.09.19 zu bek.
Customer review & rating for:
Kauf eines Neufahrzeugs
10/28/2019Weuster Regina
5.00 out of 5
Excellent
Recommendation
employee: Andreas Schreiter

Schon das zweite Mal ein klasse Auto bei euch gefunden. Die Abwicklung vorher sowie die Übergabe verliefen wie auch bei letzten Mal super. Ein super Dank an Herrn Schreiter da komme ich sicher gerne wieder bei nächsten Autokauf. Alles in allem sind das Gründe warum wir gerne bei Honda sind und bleiben, die Fahrzeuge sind super, Preis-Leistung ist klasse und der Kundenumgang ist immer vorbildlich. Vielen Dank an Euch und Euer Team
Customer review & rating for:
Kauf eines Neufahrzeugs
10/26/2019Rocco B.
4.40 out of 5
Good
Recommendation
employee: Mike Burrichter

Beratung und Kaufabwicklung durch Herrn Burrichter waren super. Vielen Dank.
Customer review & rating for:
Kauf eines Neufahrzeugs
10/25/2019W. Nolte
4.00 out of 5
Good
Recommendation
Mit Beratung und Abwicklung meiner Aufträge.
Customer review & rating for:
Werkstattbesuch
10/25/2019Anonymously
4.60 out of 5
Excellent
Recommendation
Ich musste mit meinem Suzuki zur 1. Inspektion und war angenehm überrascht, dass ich auf den Wagen warten konnte. Insgesamt hat es etwas länger als 1 Stunde gedauert. Prima Service!!
Customer review & rating for:
Werkstattbesuch
10/23/2019Anonymously
4.83 out of 5
Excellent
Recommendation
employee: Celal Yesil

werde immer gut Beraten
Customer review & rating for:
Werkstattbesuch
10/22/2019Anonymously
5.00 out of 5
Excellent
Recommendation
employee: Peter Gliefe

Wir sind seit mehr als zehn Jahren mit den Mitarbeitern sehr zufrieden.
Customer review & rating for:
Werkstattbesuch
09/09/2019Anonymously
4.40 out of 5
Good
Recommendation
employee: Peter Gliefe

Zuverlässig und immer freundlich und hilfsbereit
Customer review & rating for:
Werkstattbesuch
09/06/2019Regina Treeker
442 Reviews from
5 other sources
4.49 out of 5
Good
5.00 out of 5
Excellent
13 reviews on Facebook
 
03/25/2022
4.50 out of 5
Excellent
1 review on autoplenum
 
03/14/2016
4.50 out of 5
Excellent
330 reviews on Google Maps
 
03/23/2024
4.42 out of 5
Good
74 reviews on mobile.de
 
04/09/2024
4.31 out of 5
Good
24 reviews on AutoScout24
 
10/11/2023
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All reviews and experiences about Motor Center Heinen Dortmund-Dorstfeld are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/14/2016  |  Last update: 04/16/2024   |  Report profile

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