Motor Center Heinen Essen

Service von Mensch zu Mensch

Motor Center Heinen Essen
CUSTOMERS' CHOICE 2024
TOP SERVICE PROVIDER 2024
4.54 out of 5
Excellent
795 Reviews
Contact information
Seit über 50 Jahren stehen wir für automobile Kompetenz im Ruhrgebiet. Als eine der größten Autohaus-Gruppen der Region bieten wir heute Neufahrzeuge der Marken Honda PKW, Suzuki PKW, Kia, SEAT und CUPRA sowie Gebrauchtfahrzeuge aller Art!...

Contact information

Motor Center Heinen Essen
Karolingerstraße 90
45141 Essen
Germany
Directions

Contact person
Jens Ahrens

99% Recommended
5 stars 126
4 stars 21
1 star 0
Excellent (4.77)
Cost-performance ratio
Excellent (4.55)
Top competencies

Project success

4.94 out of 5
36 Reviews

Customer loyalty

4.97 out of 5
34 Reviews

Customer satisfaction

4.91 out of 5
34 Reviews
645 Reviews from
4 other sources
4.48 out of 5
Good
4.61 out of 5
Excellent
63 reviews on mobile.de
 
03/15/2024
4.50 out of 5
Excellent
524 reviews on Google Maps
 
03/18/2024
4.45 out of 5
Good
35 reviews on AutoScout24
 
10/05/2023
3.60 out of 5
Good
23 reviews on Facebook
 
03/18/2022

150 Reviews on ProvenExpert.com

4.79 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Very nice staff, fast and uncomplicated processing. I felt that I was in good hands and well advised. Mr. Celik always answered my questions quickly and was very transparent in all processes.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
03/12/2024Anonymously
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Hello, thank you very much for the five stars and the positive feedback. We will of course be happy to forward your praise directly to Mr. Celik in Essen. Best regards - Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
I received excellent advice from Auto-Center Heinen when buying a Suzuki Jimny and would buy a car here again at any time.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
03/08/2024Anonymously
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Thank you very much for the five stars and the positive feedback. We hope to welcome you back to one of our stores soon.
Best regards Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
We can only recommend this dealership in "Essen"! The purchase was carried out to our complete satisfaction. Special thanks go to Mr. Celik, whose competent, calm and very honest manner made the sales talk at eye level very pleasant.
We will be back
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
02/25/2024Marion Tack
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Thank you very much for the five stars and the positive feedback. We hope to welcome you back to our branch in Essen soon. Best regards Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
First of all, I would like to say a big thank you to
Mr. Faruk Celik. Everything was taken care of from A to Z. Purchase, redemption, deregistration is carried out immediately by the dealership. Purchase of a new Kia Ceed SW in white. Windows were foiled in black, black aluminum rims for the winter. just looks good. Registration with desired license plate 😊. Mr. Celik responds to all wishes and tries to implement them. Simply top. By the way, the car drives great and I've had many new cars. I would recommend anyone who wants to buy a car to go there for advice.
Greetings Lo Monaco.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
02/22/2024Anonymously
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Hello, thank you very much for the five stars and the positive feedback. We will of course forward your praise directly to Mr. Celik.
Best regards - Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
Everything was completed to our satisfaction.
Special praise to our salesman, Mr. Zengin, who made every effort and provided excellent advice.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
02/19/2024Jürgen Bruckmann
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Hello Mr. Bruckmann, thank you very much for your positive review. We are pleased that you were satisfied with our service and performance. We will be happy to answer any questions you may have about your vehicle in the future. We wish you a safe journey and look forward to your next visit to our branch in Essen. Best regards - Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
This is how I imagine buying a car. With a very friendly and courteous salesman, Mr. Faruk Celik, who acted very competently and made my car purchase as pleasant as possible. All my expectations were exceeded, which other brands and dealers could take as an example. If the maintenance/inspections now also run as smoothly, I'll add a 6th star. Absolutely recommendable.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
02/13/2024Anonymously
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Thank you very much for your great review! We are delighted that you were satisfied with our service and performance at our branch in Essen. I will pass on your words of praise to Mr. Celik. In the future, Mr. Celik will be available to answer any questions you may have about your vehicle. We wish you a safe journey and look forward to your next visit to our branch in Hörde. Best regards - Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
Excellent advice and support from Mr. Faruk Celik. Unfortunately, delivery of my Kia Sportage was only possible after a long 14 months. The manufacturer KIA still has a lot of work to do. I had to return my previous car (leasing Honda CRV also from the company Heinen) already on 13.09.2023, but until the delivery of the Kia on 22.12.2023 the company Heinen in Essen provided me with a rental car (Suzuki Vitara) free of charge! I was then able to pick up my new car in good time before Christmas.
I would like to express my sincere thanks for the excellent service provided by Heinen in Essen, especially Mr. Faruk Celik. I can really only recommend the Motor Center Heinen in Essen.
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Customer review & rating for:
Kauf Ihres Fahrzeugs
01/02/2024Horst-Dieter Roggenbach
5.00 out of 5
Excellent
Recommendation
We bought a Suzuki Swift here. Everything was uncomplicated and professional: offer, advice, conclusion of contract, collection, communication. The promised delivery date was kept. Everything was explained clearly on collection. Great all-round carefree handling. We are very satisfied with the service and, of course, with the car.
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Customer review & rating for:
Kauf Ihres Fahrzeugs
12/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We were advised by Mr. Oguz Zengin and then also bought our new vehicle, a Suzuki Ignis, from him. Very nice and competent salesman. We can recommend the dealership without reservation.
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Customer review & rating for:
Kauf Ihres Fahrzeugs
11/24/2023Christian von Bardeleben
5.00 out of 5
Excellent
Recommendation
Very positive experience when looking for a used car. Friendly, honest and not at all pushy like many other dealers. Highly recommended!
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
11/18/2023Anonymously
5.00 out of 5
Excellent
Recommendation
The service/purchase was perfect and special thanks to Mr. Güneri 👍🏻
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
11/09/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Seller competent and courteous. I can definitely recommend.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
11/02/2023Verena Beidecker
5.00 out of 5
Excellent
Recommendation
We were looking for a Suzuki Jimny. The first phone contact was very friendly and our searched vehicle was on site. During the visit in Essen, Mr. Celik advised us very friendly and competent. After a few days we decided on the vehicle and Mr. Celik prepared all the documents super for the purchase. In addition, he is a very pleasant sales consultant.
When we picked up the vehicle, Mr. Rammo handed it over to us. He was also very courteous, friendly and competent. There was even a small bouquet of flowers at the handover :-)
We are very satisfied with our new jimny and the Motorcenter Heinen in Essen.
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Customer review & rating for:
Kauf Ihres Fahrzeugs
11/02/2023H. Houbertz
5.00 out of 5
Excellent
Recommendation
Mr. Celik in particular cleared up many uncertainties for me and was always available for my sometimes certainly annoying inquiries. This degree of empathy, to stand by someone during the anticipation phase of the new car, is in my opinion no longer the service standard in our society.

All in all, I am very satisfied with the handling of Heinen GmbH - N. Weintz
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Customer review & rating for:
Kauf Ihres Fahrzeugs
10/29/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very comprehensive advice, all formalities completed. Very nice contact, gladly again.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
10/13/2023Anonymously
4.80 out of 5
Excellent
Recommendation
With the very nice care
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
09/21/2023Anonymously
4.80 out of 5
Excellent
Recommendation
Friendly and competent advice. Our wishes were taken into account. Uncomplicated process with the financing.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
08/13/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Excellent advice from the sales consultant Mr. Zengin
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
08/01/2023Jürgen Conze
5.00 out of 5
Excellent
Recommendation
Very nice and competent advice
Purchase and handover has gone smoothly
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
08/01/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Hello, my name is Dietmar Fritz and I had always had a car in my sights a long time ago, namely a used Jeep Wrangler. The first conversation I had with the seller Mr. Güneri was really respectful but also funny. Unfortunately, I had to go after our first negotiation phase unachieved things because I had to turn again in me and the seller me in no way somehow harassed but openly and honestly communicated with me. Three days later I had called Mr. Güneri again and told him a price on my part he inherits around time for consideration and consultation possibility and two hours later he called back told me its price and I must say quite honestly openly honestly one feels really taken care of so I must express the Mr. Güneri a great praise. I hope very much that this remains so because I bought the car there according to the warranty, so let's see how they continue to deal with me there as a customer. I had to give a rating because usually you only give ratings when it went badly and if it went well most do not bother but this time I had to give a corresponding rating I hope that is helpful for all other people who see that and I would be happy if really all times so would proceed.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
07/10/2023Dietmar Fritz
645 Reviews from
4 other sources
4.48 out of 5
Good
4.61 out of 5
Excellent
63 reviews on mobile.de
 
03/15/2024
4.50 out of 5
Excellent
524 reviews on Google Maps
 
03/18/2024
4.45 out of 5
Good
35 reviews on AutoScout24
 
10/05/2023
3.60 out of 5
Good
23 reviews on Facebook
 
03/18/2022
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All reviews and experiences about Motor Center Heinen Essen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/14/2016  |  Last update: 03/19/2024   |  Report profile

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