Motor Center Heinen

Service from person to person

Motor Center Heinen
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.48 out of 5
Good
4,121 Reviews
Contact information
For more than 50 years we stand for automotive competence in the Ruhr area. As one of the largest car dealership groups in the region, we now offer new vehicles of the Honda passenger car, Suzuki passenger car, Seat and Kia brands as well as used...

Contact information

Motor Center Heinen
Hörder Phoenixseeallee 138
44263 Dortmund
Germany
Directions

Images & Videos

Websites

Social Media

99% Recommended
Excellent (4.72)
Cost-performance ratio
Good (4.44)
Top competencies

Customer loyalty

4.82 out of 5
237 Reviews

Project success

4.84 out of 5
233 Reviews

Customer satisfaction

4.80 out of 5
235 Reviews
3,285 Reviews from
27 other sources
4.41 out of 5
Good
5.00 out of 5
Excellent
1 review on Facebook
 
07/11/2022
Reviewed location: Motor Center Heinen Kamen
5.00 out of 5
Excellent
2 reviews on Facebook
 
12/11/2020
Reviewed location: Motor Center Heinen Werne
5.00 out of 5
Excellent
13 reviews on Facebook
 
03/18/2022
5.00 out of 5
Excellent
13 reviews on Facebook
 
03/25/2022
5.00 out of 5
Excellent
1 review on autoplenum
 
03/14/2016
5.00 out of 5
Excellent
1 review on autoplenum
 
03/14/2016
4.80 out of 5
Excellent
276 reviews on Google Maps
 
03/03/2024
Reviewed location: Motor Center Heinen Werne
4.61 out of 5
Excellent
63 reviews on mobile.de
 
03/15/2024
Reviewed location: Motor Center Heinen Essen
4.50 out of 5
Excellent
524 reviews on Google Maps
 
03/18/2024
Reviewed location: Motor Center Heinen Essen
4.50 out of 5
Excellent
25 reviews on Facebook
 
02/10/2023
4.50 out of 5
Excellent
1 review on autoplenum
 
03/14/2016
4.50 out of 5
Excellent
329 reviews on Google Maps
 
03/08/2024
4.50 out of 5
Excellent
112 reviews on Facebook
 
12/15/2023
4.50 out of 5
Excellent
4 reviews on Cylex
 
04/05/2019
4.48 out of 5
Good
145 reviews on mobile.de
 
02/13/2024
4.45 out of 5
Good
35 reviews on AutoScout24
 
10/05/2023
Reviewed location: Motor Center Heinen Essen
4.41 out of 5
Good
72 reviews on mobile.de
 
03/16/2024
4.41 out of 5
Good
96 reviews on mobile.de
 
03/07/2022
4.40 out of 5
Good
204 reviews on Google
 
03/18/2024
Reviewed location: Motor Center Heinen Menden
4.39 out of 5
Good
67 reviews on mobile.de
 
03/04/2024
4.37 out of 5
Good
81 reviews on AutoScout24
 
01/06/2024
4.31 out of 5
Good
54 reviews on AutoScout24
 
05/01/2022
4.31 out of 5
Good
24 reviews on AutoScout24
 
10/11/2023
4.30 out of 5
Good
362 reviews on Google
 
03/14/2024
4.29 out of 5
Good
24 reviews on AutoScout24
 
03/30/2023
4.20 out of 5
Good
733 reviews on Google
 
03/14/2024
3.60 out of 5
Good
23 reviews on Facebook
 
03/18/2022
Reviewed location: Motor Center Heinen Essen

836 Reviews on ProvenExpert.com

4.74 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Mr. Lindemeier, the sales consultant, was very competent, friendly and prompt in answering questions when telephone contact was necessary! M.f.G Andreas Steller from Iserlohn
Show original
Customer review & rating for:
Kauf eines Fahrzeugs
03/13/2024Anonymously
Reviewed location: Motor Center Heinen Hagen
Motor Center Heinen Hagen Comment from Motor Center Heinen Hagen:
Thank you very much for the five stars and the positive feedback. We hope to welcome you back to our store in Hagen soon. Best regards Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
Very nice staff, fast and uncomplicated processing. I felt that I was in good hands and well advised. Mr. Celik always answered my questions quickly and was very transparent in all processes.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
03/12/2024Anonymously
Reviewed location: Motor Center Heinen Essen
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Hello, thank you very much for the five stars and the positive feedback. We will of course be happy to forward your praise directly to Mr. Celik in Essen. Best regards - Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
I received excellent advice from Auto-Center Heinen when buying a Suzuki Jimny and would buy a car here again at any time.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
03/08/2024Anonymously
Reviewed location: Motor Center Heinen Essen
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Thank you very much for the five stars and the positive feedback. We hope to welcome you back to one of our stores soon.
Best regards Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
Hello
I received my Kia stonic today and am very satisfied with everything. I would recommend Motor Center Heinen.
Felt well and friendly advised by Mr. Manuel Lindemeier and would buy a car there again! 😊
Show original
Customer review & rating for:
Kauf eines Fahrzeugs
03/04/2024Anonymously
Reviewed location: Motor Center Heinen Hagen
Motor Center Heinen Hagen Comment from Motor Center Heinen Hagen:
We are very happy about the great review and will gladly forward it directly to Mr. Lindemeier. If you need help again, please let us know! We will of course help you further! Best regards - Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
We can only recommend this dealership in "Essen"! The purchase was carried out to our complete satisfaction. Special thanks go to Mr. Celik, whose competent, calm and very honest manner made the sales talk at eye level very pleasant.
We will be back
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
02/25/2024Marion Tack
Reviewed location: Motor Center Heinen Essen
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Thank you very much for the five stars and the positive feedback. We hope to welcome you back to our branch in Essen soon. Best regards Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
They respond to the customer's wishes and try to implement them in the best possible way.
Everything was perfect here, so we ordered two cars at once. Perfect and therefore all stars awarded.
Show original
Customer review & rating for:
Kauf eines Fahrzeugs
02/24/2024FW
Reviewed location: Motor Center Heinen Hagen
Motor Center Heinen Hagen Comment from Motor Center Heinen Hagen:
We are very pleased about the great review and are happy to forward this directly to the branch in Hagen. If you need help again, please let us know! We will of course help you further!
Best regards - Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
First of all, I would like to say a big thank you to
Mr. Faruk Celik. Everything was taken care of from A to Z. Purchase, redemption, deregistration is carried out immediately by the dealership. Purchase of a new Kia Ceed SW in white. Windows were foiled in black, black aluminum rims for the winter. just looks good. Registration with desired license plate 😊. Mr. Celik responds to all wishes and tries to implement them. Simply top. By the way, the car drives great and I've had many new cars. I would recommend anyone who wants to buy a car to go there for advice.
Greetings Lo Monaco.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
02/22/2024Anonymously
Reviewed location: Motor Center Heinen Essen
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Hello, thank you very much for the five stars and the positive feedback. We will of course forward your praise directly to Mr. Celik.
Best regards - Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
Everything was completed to our satisfaction.
Special praise to our salesman, Mr. Zengin, who made every effort and provided excellent advice.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
02/19/2024Jürgen Bruckmann
Reviewed location: Motor Center Heinen Essen
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Hello Mr. Bruckmann, thank you very much for your positive review. We are pleased that you were satisfied with our service and performance. We will be happy to answer any questions you may have about your vehicle in the future. We wish you a safe journey and look forward to your next visit to our branch in Essen. Best regards - Ilka Tiemann (Customer Satisfaction)
4.60 out of 5
Excellent
Recommendation
It was a very relaxed buying experience, thank you once again for the competent and very nice advice.
Karin and Jochen S.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
02/17/2024Anonymously
Reviewed location: Motor Center Heinen Werne
5.00 out of 5
Excellent
Recommendation
This is how I imagine buying a car. With a very friendly and courteous salesman, Mr. Faruk Celik, who acted very competently and made my car purchase as pleasant as possible. All my expectations were exceeded, which other brands and dealers could take as an example. If the maintenance/inspections now also run as smoothly, I'll add a 6th star. Absolutely recommendable.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
02/13/2024Anonymously
Reviewed location: Motor Center Heinen Essen
Motor Center Heinen Essen Comment from Motor Center Heinen Essen:
Thank you very much for your great review! We are delighted that you were satisfied with our service and performance at our branch in Essen. I will pass on your words of praise to Mr. Celik. In the future, Mr. Celik will be available to answer any questions you may have about your vehicle. We wish you a safe journey and look forward to your next visit to our branch in Hörde. Best regards - Ilka Tiemann (Customer Satisfaction)
5.00 out of 5
Excellent
Recommendation
Everything went smoothly and as promised. Extra thanks to Mr. Franke - great service!
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
02/07/2024Anonymously
Reviewed location: Motor Center Heinen Kamen
5.00 out of 5
Excellent
Recommendation
I was at the Motor Center Heinen in Hagen yesterday. I actually just wanted to see if a new KIA would suit me. What can I say, thanks to Mr. Lindemann for the great and very professional advice. Now I have a new KIA perfectly tailored to my needs.
Show original
Customer review & rating for:
Kauf eines Fahrzeugs
02/03/2024Franz Hannemann
Reviewed location: Motor Center Heinen Hagen
5.00 out of 5
Excellent
Recommendation
I was interested in a Kia Sportage last year and was given super friendly advice by Mr. Lindemann, but unfortunately there was no Sportage available for a test drive at the time. After this took place some time later, the purchase contract was signed on the same day. My old car was traded in at a fair price without any problems. The delivery time was reasonable and my new car was delivered a few days ago. In my opinion, the conversations with Mr. Lindemann were always on an equal footing and honest.
I can only recommend Meik Lindemann!
M.K.
Show original
Customer review & rating for:
Kauf eines Fahrzeugs
02/02/2024Anonymously
Reviewed location: Motor Center Heinen Hagen
4.80 out of 5
Excellent
Recommendation
Super customer service. Despite the fact that we didn't have an appointment on a Saturday, we were given plenty of time for a consultation.
Even afterwards, every e-mail was answered promptly.

The vehicle handover was great... my wife received a bouquet of flowers and the vehicle was covered with a red cloth. Very successful.

The Motor Center Heinen can definitely be recommended
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
01/31/2024T.A.
Reviewed location: Motor Center Heinen Kamen
5.00 out of 5
Excellent
Recommendation
Here the customer is king
Show original
Customer review & rating for:
Kauf eines Fahrzeugs
01/31/2024Giovanni
Reviewed location: Motor Center Heinen Hagen
5.00 out of 5
Excellent
Recommendation
Full marks for all evaluation criteria! Starting with the best price offer, through a completely uncomplicated contract processing to a smooth and pleasant vehicle handover. We would like to thank our salesman, Mr. Belkin, once again. We were customers with countless questions, each of which was answered in a friendly and competent manner by Mr. Belkin. On the day of the vehicle handover, we received a friendly welcome from Mr. Belkin. He took the time we needed as customers. Exceptional in such a price segment. 5 stars also go to the workshop. The newly fitted tires were very cleanly and carefully balanced and mounted. All in all, we are completely satisfied with the service. That doesn't happen to us very often! We will certainly recommend your dealership to others. For us, the journey of almost 200 km was definitely worth it.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
01/14/2024Schumacher
Reviewed location: Motor Center Heinen Holzwickede
5.00 out of 5
Excellent
Recommendation
Definitely to be recommended. Our car dealership.
Show original
Customer review & rating for:
Kauf eines Fahrzeugs
01/14/2024Anonymously
Reviewed location: Motor Center Heinen Hagen
5.00 out of 5
Excellent
Recommendation
Excellent advice and support from Mr. Faruk Celik. Unfortunately, delivery of my Kia Sportage was only possible after a long 14 months. The manufacturer KIA still has a lot of work to do. I had to return my previous car (leasing Honda CRV also from the company Heinen) already on 13.09.2023, but until the delivery of the Kia on 22.12.2023 the company Heinen in Essen provided me with a rental car (Suzuki Vitara) free of charge! I was then able to pick up my new car in good time before Christmas.
I would like to express my sincere thanks for the excellent service provided by Heinen in Essen, especially Mr. Faruk Celik. I can really only recommend the Motor Center Heinen in Essen.
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
01/02/2024Horst-Dieter Roggenbach
Reviewed location: Motor Center Heinen Essen
5.00 out of 5
Excellent
Recommendation
the purchase of a new car went well, Mr. Bruck is willing and gave good advice. I am very satisfied, I recommend it. Langer Jaroslav Czech Republic
Customer review & rating for:
Motor Center Heinen Menden
12/28/2023Jaroslav Langer
Reviewed location: Motor Center Heinen Menden
5.00 out of 5
Excellent
Recommendation
Hello, especially to Steffen Krüger:
Likeable, flexible and competent. A clear recommendation!
Best regards
Elmar L. from Paderborn
Show original
Customer review & rating for:
Kauf Ihres Fahrzeugs
12/19/2023Anonymously
Reviewed location: Motor Center Heinen Holzwickede
3,285 Reviews from
27 other sources
4.41 out of 5
Good
5.00 out of 5
Excellent
1 review on Facebook
 
07/11/2022
Reviewed location: Motor Center Heinen Kamen
5.00 out of 5
Excellent
2 reviews on Facebook
 
12/11/2020
Reviewed location: Motor Center Heinen Werne
5.00 out of 5
Excellent
13 reviews on Facebook
 
03/18/2022
5.00 out of 5
Excellent
13 reviews on Facebook
 
03/25/2022
5.00 out of 5
Excellent
1 review on autoplenum
 
03/14/2016
5.00 out of 5
Excellent
1 review on autoplenum
 
03/14/2016
4.80 out of 5
Excellent
276 reviews on Google Maps
 
03/03/2024
Reviewed location: Motor Center Heinen Werne
4.61 out of 5
Excellent
63 reviews on mobile.de
 
03/15/2024
Reviewed location: Motor Center Heinen Essen
4.50 out of 5
Excellent
524 reviews on Google Maps
 
03/18/2024
Reviewed location: Motor Center Heinen Essen
4.50 out of 5
Excellent
25 reviews on Facebook
 
02/10/2023
4.50 out of 5
Excellent
1 review on autoplenum
 
03/14/2016
4.50 out of 5
Excellent
329 reviews on Google Maps
 
03/08/2024
4.50 out of 5
Excellent
112 reviews on Facebook
 
12/15/2023
4.50 out of 5
Excellent
4 reviews on Cylex
 
04/05/2019
4.48 out of 5
Good
145 reviews on mobile.de
 
02/13/2024
4.45 out of 5
Good
35 reviews on AutoScout24
 
10/05/2023
Reviewed location: Motor Center Heinen Essen
4.41 out of 5
Good
72 reviews on mobile.de
 
03/16/2024
4.41 out of 5
Good
96 reviews on mobile.de
 
03/07/2022
4.40 out of 5
Good
204 reviews on Google
 
03/18/2024
Reviewed location: Motor Center Heinen Menden
4.39 out of 5
Good
67 reviews on mobile.de
 
03/04/2024
4.37 out of 5
Good
81 reviews on AutoScout24
 
01/06/2024
4.31 out of 5
Good
54 reviews on AutoScout24
 
05/01/2022
4.31 out of 5
Good
24 reviews on AutoScout24
 
10/11/2023
4.30 out of 5
Good
362 reviews on Google
 
03/14/2024
4.29 out of 5
Good
24 reviews on AutoScout24
 
03/30/2023
4.20 out of 5
Good
733 reviews on Google
 
03/14/2024
3.60 out of 5
Good
23 reviews on Facebook
 
03/18/2022
Reviewed location: Motor Center Heinen Essen
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All reviews and experiences about Motor Center Heinen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/14/2016  |  Last update: 03/14/2024   |  Report profile

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