OneXillium

Managed Print Services

OneXillium
171 Reviews i
published (97%)
out of 176 reviews
Authenticity of reviews
Submit a review
Get in touch
Contact information
We are managing over 24.000 printers for our 5.000 customers in Belgium and The Netherlands on a daily basis through our Welkomdesk in Sint-Niklaas (B) and Utrecht (NL) .
View full description

Contact information

OneXillium
Winthontlaan 1
3526 KV Utrecht
Netherlands
Directions

Contact person
OneXillium

Opening hours

Websites

Review from 06/25/2026  
5.00 out of 5
Excellent
Recommendation
Sales relationship
Show rating

137 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
They responded quickly and effectively solved the problem!
Show original
Customer review & rating for:
Customer Satisfaction
06/25/2026Raimond Dittmar van Van der Zwaard A.
5.00 out of 5
Excellent
Recommendation
The guy who helped me was knowledgeable, hospitable, and quick. He was good.
Customer review & rating for:
Customer Satisfaction
06/18/2026Anonymously
4.00 out of 5
Good
Recommendation
Your employee, Tania Ivanova, acted in a very professional, friendly, and proactive manner to provide a perfect solution, as did your technician, Joris.
Show original
Customer review & rating for:
XsolveIT Xdesk
04/20/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Great company with highly skilled people and short lines when needed!
Customer review & rating for:
Customer Satisfaction
04/15/2026Anonymously
OneXillium Comment from OneXillium:
Thank you for your positive review!
5.00 out of 5
Excellent
Recommendation
The personal approach, tailored to my needs. I didn't feel like I was dealing with a big company where no one knows you (press 1 for this, press 2 for that, press etc.), but with a real person who looked at my specific situation and worked with me to find the best solution.
Show original
Customer review & rating for:
Customer Satisfaction
02/16/2026Jitske K.
OneXillium Comment from OneXillium:
Thank you for your positive review, Jitske. We always try to think along with our customers to create the perfect solution for every situation. We're glad you felt the same way!
4.00 out of 5
Good
Recommendation
The installation was well prepared, and the technician was very calm and provided helpful feedback.
Show original
Customer review & rating for:
XsolveIT Xdesk
12/17/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Both Julie and Nicolas provide friendly, efficient, and professional support.
Every time they step in, they provide a quick and effective solution—always with a smile.
We are very satisfied with their help and the way they handle problems.
Thank you very much for the pleasant collaboration and the excellent service.
Show original
Customer review & rating for:
XsolveIT Xdesk
10/16/2025Anonymously
5.00 out of 5
Excellent
Recommendation
Speed and Proper Handling of Cases
Show original
Customer review & rating for:
XsolveIT Xdesk
10/15/2025Kurt Van R.
5.00 out of 5
Excellent
Recommendation
Very quick response and feedback
Show original
Customer review & rating for:
XsolveIT Xdesk
10/14/2025Anonymously
4.00 out of 5
Good
Recommendation
I spoke with a very friendly woman (Aurélie) on the phone who took a solution-oriented approach and provided the necessary solution.
Show original
Customer review & rating for:
XsolveIT Xdesk
07/01/2025Bart D.
5.00 out of 5
Excellent
Recommendation
I am enormously satisfied with XsolveIT's service. From the first contact, you notice how motivated and friendly the team is, both on the phone and among their second-line colleagues. They are always ready with a solution, think along and show impressive flexibility.
Their professional approach and customer focus make it a pleasure to work with them. XsolveIT is a reliable company that values quality and service. Absolutely recommended!

Translated with DeepL.com (free version)
Customer review & rating for:
XsolveIT Welkomdesk
02/25/2025hilde de m.
5.00 out of 5
Excellent
Recommendation
I received a prompt response to my emails. After exchanging a few emails, a representative from your department—a very friendly woman named Tania—contacted me by phone to discuss the issue. The printer problem will be resolved shortly.
Show original
Customer review & rating for:
XsolveIT Welkomdesk
02/06/2025Anonymously
4.33 out of 5
Good
Recommendation
Compared to the official Xerox partner, we’re really impressed with the service. We always get a quick response via email. The turnaround time for resolving an issue has dropped significantly, which we can only applaud.
Show original
Customer review & rating for:
XsolveIT Welkomdesk
01/23/2025Wim De R.
5.00 out of 5
Excellent
Recommendation
Problems are solved quickly and efficiently.
Show original
Customer review & rating for:
XsolveIT Welkomdesk
04/30/2024Bibliotheek Balie A.
5.00 out of 5
Excellent
Recommendation
Because I have always been helped very quickly and very kindly !!!!!
Especially Julie is a TOPPER !!!!!!
Show original
Customer review & rating for:
XsolveIT Welkomdesk
12/20/2023Severens C.
4.83 out of 5
Excellent
Recommendation
Your Helpdesk is excellent , Julie is SUPER friendly and SUPER helpful , also the technicians are polite and do a good job , I am very satisfied with your staff , DUS raise for them this year!!!!!

With polite regards,
De Cooman Werner
Cars Cardoen Antwepen
Show original
Customer review & rating for:
XsolveIT Welkomdesk
12/11/2023Anonymously
3.64 out of 5
Good
Recommendation
They help where they can as quickly as possible.
Show original
Customer review & rating for:
XsolveIT Welkomdesk
12/04/2023Svea R.
5.00 out of 5
Excellent
Recommendation
When we have problems with the printers we contact the help desk and it is always pleasant to call you guys, friendly and helpful.
Show original
Customer review & rating for:
XsolveIT Welkomdesk
12/01/2023Anonymously
4.83 out of 5
Excellent
Recommendation
prompt action is taken on a request for intervention
Show original
Customer review & rating for:
XsolveIT Welkomdesk
12/01/2023Anonymously
3.72 out of 5
Good
Recommendation
Customer service is very friendly. Nothing to complain about.
1 Technician is super competent namely Mr. Fakir who always gets the most difficult problems solved. This man also takes his time to bring the repair to a good end. Worth a compliment !!!
Concerning the other technicians, we are neutral.
There have been some problems with the printers in the past.
In some cases we also had to wait a long time for a technician to come by.
Show original
Customer review & rating for:
XsolveIT Welkomdesk
12/01/2023Anonymously
34 Reviews from
2 other sources
3.93 out of 5
Good
4.30 out of 5
Good
20 reviews on Google Maps
 
05/01/2026
3.40 out of 5
Average
14 reviews on Google Maps
 
09/13/2026

51 Partners on ProvenExpert.com

589 Reviews
4.40 out of 5
Axilis
601 Reviews
 
JustTech
375 Reviews
4.75 out of 5
Team Harant GmbH & Co KG
342 Reviews
4.66 out of 5
GROUPE OPEN
220 Reviews
4.89 out of 5
BVCOM
A2A
173 Reviews
4.60 out of 5
A2A
148 Reviews
4.87 out of 5
ACB Groupe
118 Reviews
4.78 out of 5
Jansen GmbH & Co. KG
109 Reviews
4.84 out of 5
Seclan srl

3 Members on ProvenExpert.com

30 Reviews
 
office profis GmbH
4 Reviews
4.91 out of 5
mittelstandssoftware.de GmbH
3 Reviews
 
cataara GmbH
Submit a review

Your message to OneXillium

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.
Send message

I accept the privacy policy.

* All reviews and experiences about OneXillium are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/03/2023  |  Last update: 09/23/2026   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Join now for free!
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2026 Expert Systems GmbH