Wupper Küchen

Küchen, Küchenstudio, Einbauküchen, Dunstabzugshauben, Kochfelder

Wupper Küchen
TOP SERVICE PROVIDER 2024
4.19 out of 5
Good
1,487 Reviews
Contact information
Wir sind immer noch überglücklich !

Am 29.09.2016 haben wir unsere neuen Wupper-Küchen eröffnen dürfen. Fast 5 Monate Umbauzeit lagen da hinter uns .
...

Contact information

Wupper Küchen
Uellendahler Straße 460
42109 Wuppertal
Germany
Directions

Images & Videos

56%
Recommended
on ProvenExpert.com
4 stars 0
1 star 2
Customer service
Good (3.50)
Cost-performance ratio
Good (3.78)
Top competencies

Expertise

1.00 out of 5
1 Reviews

Customer focus

1.00 out of 5
1 Reviews

Focus on service

1.00 out of 5
1 Reviews

9 Reviews on ProvenExpert.com

3.58 out of 5
Good
5.00 out of 5
Excellent
Recommendation
I am very satisfied, from the planning / consulting to the construction and give the consultant / planner five stars and the three installers, who have done a great job also five stars and thank you all very much.
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Customer review & rating for:
Wupper Küchen
08/14/2023M.
5.00 out of 5
Excellent
Recommendation
The personal advice from Ms. Hartmann was extremely competent, friendly and empathetic. She was able to combine wishes and prices optimally and sensibly. We could not have imagined a better consultant. Many thanks again.
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Customer review & rating for:
Wupper Küchen
08/04/2023N.
5.00 out of 5
Excellent
Recommendation
Starting with a super consultation and planning with great ideas from Mr. Tracogna and a super great assembly of the kitchen by the two assemblers Breuer / Mitrega who are a very good and well-rehearsed team. The kitchen was built absolutely professionally and precisely and between alwayswieder tidy and clean. The rooms were laid out before work began, so that here too everything was in order. Simply a super team that does its work professionally and neatly. Wupper kitchens just to recommend !!!
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Customer review & rating for:
Wupper Küchen
07/29/2023Anonymously
2.20 out of 5
Fair
Unfortunately, I can not recommend Wupper kitchens at all. We bought a kitchen and are more than dissatisfied. Upon delivery of the kitchen were delivered broken E-appliances, after complaint one was referred to the manufacturer and has not taken anything from the problem, thus complaint management poor!
After seven weeks still no exchange of the defective E-device.
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Customer review & rating for:
Wupper Küchen
06/12/2023Petra K.
5.00 out of 5
Excellent
Recommendation
Nice staff:) Super staff and simply super high quality cuisine
only recommend
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Customer review & rating for:
Wupper Küchen
05/31/2023J.
1.00 out of 5
Poor
I had made an appointment for a consultation online, which I had to postpone. Here it started with the poor organization. I wanted to postpone the appointment on a Monday by phone. Instead of hearing a tape announcement that the studio is closed on Mondays, the normal announcement runs. After 1 1/2 hours I had then no more desire and wrote Wupper Kitchens by mail. On Tuesday I received a written response with an apology and that the appointment was moved to the desired date. On the day of the consultation appointment, I had to wait a 1/4 hour until the employee assigned to me came to me. It was 10 o'clock in the morning, so it was shortly after opening. Then, I have never experienced something like this before, the said employee discusses with me why I would now like to have an offer from him. Because he would assume that I first get prices purely and I then when he called his price to the competition. Hello that is our good consumer right! In any case, he made no effort to even get into a consultation. After 5 minutes of discussion, I thanked him and left the store. I can't for the life of me understand where all the positive reviews are coming from. Because it is not the first time that I have had negative experiences with Wupper Kitchens.
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Customer review & rating for:
Wupper Küchen
09/13/2022Anonymously
3.00 out of 5
Average
We have bought 2 kitchens. Both times there were complaints. The processing of the same was poor. The craftsmen on site were impeccable and the overall quality of goods okay. Advice and complaint management poor. Telephone accessibility of the head office gaaanz poor.
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Customer review & rating for:
Wupper Küchen
11/30/2021Flutopfer ;.
1.00 out of 5
Poor
Waren am 10.07.2021 um 10:15 Uhr zu einem Beratungsgespräch verabredet. Nachdem wir unsere anderweitig erstellten Planungsunterlagen (3-D-Skizze, Stückliste) auf den Tisch gelegt haben, erlosch schlagartig das Interesse des Verkäufers. Wir wurden ausgefragt, woher wir die Unterlagen haben, warum wir dir Küche nicht dort kaufen und wieviel wir denn eigentlich investieren wollen. Danach die üblichen Sprüche und Argumente wie Lieferengpässe bei den Elektrogeräten, Preisanstieg im nächsten Jahr und diei Notwendigkeit einer schnellen Kaufentscheidung, weil der Verkäufer in der nächsten Woche in Urlaub geht. Ach ja, ein bisschen Scheinberatung gab es auch. Ein Angebot haben wir nie erhalten. Wir können nur jedem potentiellen und seriösen Kunden raten, einen großen Bogen um diese Küchenstudio zumachen. Haben unsere Küche mittlerweile bei einem professionellen Küchenstudio gekauft.
Customer review & rating for:
Wupper Küchen
07/26/2021Frank S.
5.00 out of 5
Excellent
Recommendation
Rating for:
Wupper Küchen
04/27/2021Anonymously
1,478 Reviews from
4 other sources
4.19 out of 5
Good
5.00 out of 5
Excellent
5 reviews on KennstDuEinen
 
11/26/2020
4.60 out of 5
Excellent
179 reviews on Google Maps
 
05/13/2024
4.20 out of 5
Good
99 reviews on Facebook
 
10/20/2023
4.13 out of 5
Good
1,195 reviews on SERVICE-CHECK
 
03/31/2022
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All reviews and experiences about Wupper Küchen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/23/2020  |  Last update: 05/23/2024   |  Report profile

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