daheim Solar

We are tackling the energy transition where it makes sense for each of us: at home.

daheim Solar
435 Reviews i
published (85%)
out of 510 reviews
Contact information
We enable private individuals to simply supply themselves with free and clean energy. And thus create a community you can rely on.

Contact information

daheim Solar
Frankenthaler Straße 20
81539 München
Germany
Directions

Opening hours

Monday 09:00 am-05:00 pm

Websites & Profiles

Review from 10/22/2021  
4.00 out of 5
Good
Quality
Value
Services
Realization
Consulting
Top competencies

Professionalism

4.31 out of 5
16 Reviews

Sustainability

4.31 out of 5
16 Reviews

Communication

4.25 out of 5
16 Reviews

81 Reviews on ProvenExpert.com

4.00 out of 5
Good
has a poor customer service already waiting 4 weeks that my memory is made that does not load got 2 months ago the solar system created
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Customer review & rating for:
daheim Solar
10/22/2021gerhard zimmermann
daheim Solar Comment from daheim Solar:
Dear Mr. Zimmermann,
We are very sorry that the waiting time for the manufacturer to rectify the fault has taken a comparatively long time. We are in constant communication with the manufacturer and are trying to obtain a timely appointment for you.
Thank you for your patience.
Your daheim Solar Team
4.80 out of 5
Excellent
Recommendation
Consultation, service, accessibility via email in case of queries good, in case of telephone queries was often pause, the construction by the subcontractors was top, a great praise. Whether the overall system holds what was explained in the consultation, the future will show. Hans-Peter Lange
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Customer review & rating for:
daheim Solar
10/13/2021Hans-Peter Lange
4.40 out of 5
Good
Recommendation
The consultation was very detailed, all questions were answered. Unfortunately, the subsequent offer was not financially attractive. The tax guide is worth highlighting.
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Customer review & rating for:
daheim Solar
10/12/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Endrulat gave excellent advice, but with the result that a PV system in our case "does not pay off" financially, especially also because of the high age and our own personal "remaining term".
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Customer review & rating for:
daheim Solar
10/08/2021Wolfgang Schaub
4.67 out of 5
Excellent
Recommendation
So far there was only a 1st conversation with advice
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Customer review & rating for:
daheim Solar
10/06/2021Frank Simon
3.00 out of 5
Average
Personal contact only possible via hotline.
Poor transfer of information, personally I would only buy locally. The service is simply better.
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Customer review & rating for:
daheim Solar
10/05/2021Anonymously
2.00 out of 5
Fair
Advertise 6 weeks for processing. In my case, 10 weeks have already passed and there is no end in sight. The system is installed unfinished and the customer service does nothing despite multiple requests and inquiries.

I am very dissatisfied and can not recommend this company!
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Customer review & rating for:
daheim Solar
10/02/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly team from start to finish. Very fast implementation from the first conversation to the producing plant.
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Customer review & rating for:
daheim Solar
09/23/2021Anonymously
2.60 out of 5
Average
Eternal waiting for completion, constant putting off, plant not connected to the grid for 6 months, losing quality....
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Customer review & rating for:
daheim Solar
09/16/2021Anonymously
daheim Solar Comment from daheim Solar:
Hello, we are sorry that everything did not go as desired. We would like to review your case in more detail to find out what exactly went wrong in order to avoid such situations in the future. For this purpose, please send us an email with your full name to info@daheim-solar.de so that we can find a mutual solution.
Yours sincerely, Your daheim Solar Team
1.80 out of 5
Fair
There is virtually no customer support, I waited several months for info on the meter, I then did it myself. But even after that, they don't respond to emails or calls for several weeks.
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Customer review & rating for:
daheim Solar
09/08/2021Normann Schönlau
1.80 out of 5
Fair
Everything was top-notch until the contract. After that, a pure disaster.
We are now waiting over 6 weeks. Have the modules 5 weeks in the garage and could not use them. Planning completely off. It could not be mounted 3 modules because of lack of space. Get no callback, etc.
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Customer review & rating for:
daheim Solar
09/07/2021Stephan Blatnik
1.11 out of 5
Poor
Be careful when concluding the contract !!! Much is promised but in the end nothing is kept. The PV plant is specified only after placing the order according to the ideas of Daheim and if the previously made promises are not kept, the contact persons are simply no longer available. Accordingly, one can endlessly point out misrepresentations of the calculations and project descriptions - but gets no answer at all - unless one wants to install something additional. Accordingly, the electrical connection of our building, on which the PV system was installed, was reduced from originally approx. 120 A without any agreement and knowledge completely arbitrarily to 35 A. Accordingly, approx. more than 90% of the electrical devices used so far can no longer be used after a more than "sloppy" and faulty electrical installation. In addition it comes that both the building and the PV plant due to an allegedly before not known achievement net connection although all electrical devices in picture and sound of Daheim were registered, now nearly for three months not ín the current net to be integrated can.
And if at Daheim at all a contact person is attainable, is promised partly again much - however, in the final result one leaves me quasie "at the stretched out arm starve" !!!!
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Customer review & rating for:
daheim Solar
08/31/2021Peter Blankenberg
5.00 out of 5
Excellent
Recommendation
The consultant was very friendly and competent.had the right answers to questions.he advised us well.
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Customer review & rating for:
daheim Solar
08/25/2021W. Krause
daheim Solar Comment from daheim Solar:
Thank you for your positive review!
Sunny greetings from daheim Solar team
5.00 out of 5
Excellent
Recommendation
The all-round carefree package.
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Customer review & rating for:
daheim Solar
08/05/2021HAVERKAMP
daheim Solar Comment from daheim Solar:
Thank you for your positive review!
Sunny greetings from daheim Solar team
4.00 out of 5
Good
Recommendation
Quick quote and on-site appointment
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Customer review & rating for:
daheim Solar
07/30/2021Anonymously
daheim Solar Comment from daheim Solar:
Thank you for your positive review!
Sunny greetings from daheim Solar team
5.00 out of 5
Excellent
Recommendation
Good friendly advice, fast handling of the whole project including installation, fair price-performance ratio.
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Customer review & rating for:
daheim Solar
07/28/2021Anonymously
1.60 out of 5
Fair
Customer service and reliability are foreign words for daheim Solar. Promises are repeatedly not kept, execution not as advised and constant delays. Apart from the salesperson, you don't get to see anyone.
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Customer review & rating for:
daheim Solar
07/26/2021Anonymously
daheim Solar Comment from daheim Solar:
Hello, we are sorry that everything did not go as desired. We would like to review your case in more detail to find out what exactly went wrong in order to avoid such situations in the future. For this purpose, please send us an email with your full name to info@daheim-solar.de so that we can find a mutual solution.
Yours sincerely, Your daheim Solar Team
1.00 out of 5
Poor
The execution of the installation of our PV system is an absolute disaster!
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Customer review & rating for:
daheim Solar
07/24/2021Anonymously
daheim Solar Comment from daheim Solar:
Hello, we are sorry that everything did not go as desired. We would like to review your case in more detail to find out what exactly went wrong in order to avoid such situations in the future. For this purpose, please send us an email with your full name to info@daheim-solar.de so that we can find a mutual solution.
Yours sincerely, Your daheim Solar Team
5.00 out of 5
Excellent
Recommendation
I am completely satisfied with the entire service provided. Customer service always has a sympathetic ear and gives very good tips, keep up the good work.
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Customer review & rating for:
daheim Solar
07/24/2021Meik Heine
4.69 out of 5
Excellent
Recommendation
Certainly, it will sometimes be less favorable in different projects. In our case, the installation was carried out promptly and professionally, as was the accompanying information provided by daheim Solar.
Only the short-term postponement of the installation on the roof by one day bothered us. However, there had been problems on another construction site due to a storm - such things can happen. So far, we have a good impression of daheim Solar and would recommend this company accordingly.
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Customer review & rating for:
daheim Solar
07/13/2021Anonymously
354 Reviews from
2 other sources
3.76 out of 5
Good
3.80 out of 5
Good
342 reviews on Google
 
08/13/2022
2.70 out of 5
Average
12 reviews on Facebook
 
03/18/2022
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* All reviews and experiences about daheim Solar are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/02/2020  |  Last update: 03/16/2022   |  Report profile

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