We love good service. And good communication. And customers who want to improve their service.
We optimize service, leadership and sales in companies.
We are the ones with the focus on training & mystery shopping....
We like to train on site or online. There is also our popular online course "Pimp up your service". Learn online and be accompanied by 1:1 coaching at the same time. The perfect combination.
Trainer with focus on serviceleadershipsalesservice optimizationcommunicationmystery shoppingleadershipservice expertcoaching on the jobmotivationservice philosophyservice culturecommunication trainerMr Servicecomplaint trainingcomplaint handlingservicehospitalitycustomer serviceservice optimizationphone trainingonline trainingpimp up your service online training
The course "Pimp my Service" from the dear Monica I can recommend to everyone who has to do with customers. Monica shows in a very understandable way how you can bring your service with customers to the next level with simple approaches and actions. In addition, the whole time and even after the course with advice and help! Anytime again!!
I was allowed to participate now already the 2nd time in a great coaching of Monica and take valuable input for me and my dealings with my wedding couples. As always, the coaching time flew by without a 1000 + 1 slide, which I personally find very good. Monica also likes to take time for (intermediate) questions and gives great tips and food for thought.
The investment in the course has paid off super fast, because I have immediately after a new customer action and made sales! Super class and for me new for an online course that there was a zoom coaching with Monica at the end! Top!
The course is super well structured, totally practical with valuable tips that can be implemented immediately. It's also great that you can work through everything at your own pace, but in between you get reminders from Monica every now and then to keep you on the ball.
Can highly recommend to anyone who is in any form of service industry!!! Thank you so much!
It was a very informative workshop, which was a lot of fun and super designed. You were brought back down to earth a bit, especially on the topic of how the guest perceives me from the outside. Thank you again for this great day.
A really great course. Everyone - especially those in the service industry and small business owners - should take it. The course gave me the chance to look at my offering and my performance. The course is a great way to hold a mirror up to yourself and develop your business - without being pressed for time. Perfect. THANK YOU.
Dear Monica, thank you for your great practical seminar, in which you also responded to our individual wishes. The seminar was really great and I could take a lot of professional and private from it. Thank you very much!
Ms. Nunez already makes an insane amount of effort in her preparation and pays attention to every detail. We met her at an event and then booked her directly for a company event. Very professional work and we have learned a lot with a lot of fun! Therefore, again and again with pleasure.
All reviews and experiences about KommunikationsArt are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 02/05/2016 | Last update: 06/02/2023
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Whenever I may support you again, always gladly! Many greetings Monica