KommunikationsArt

Expert for service & communication, mystery shopping

Contact information
We love good service. And good communication. And customers who want to improve their service.

We optimize service, leadership and sales in companies.
We are the ones with the focus on training & mystery shopping....

Contact information

KommunikationsArt
Roßdorfer Strasse, 59
60385 Frankfurt
Germany

Contact person
Monica Nuñez

Images & Videos

99% Recommended
5 stars 113
3 stars 0
2 stars 0
1 star 0
Excellent (5.00)
Cost/Benefit
Excellent (4.95)
Top competencies

Communication

4.95 out of 5
20 Reviews

Raising awareness

4.90 out of 5
20 Reviews

Presentation

5.00 out of 5
19 Reviews

115 Reviews on ProvenExpert.com

4.98 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I would book Monica again and again and also recommend her to others, as the way in which knowledge is imparted is seen by the participants as an incentive and is therefore very well received. The organization in advance and also the follow-up is great and sustainable.
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Customer review & rating for:
KommunikationsArt
06/17/2024Florian E.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much, Florian.

It was a pleasure to accompany your great team. A great team - a great product and top management that values and trains employees: there is no better combination.

See you again soon. Best regards - also to the team!

Monica
5.00 out of 5
Excellent
Recommendation
THANK YOU, Monica, for your great courses!
I enjoyed every minute, from the first to the last. Your convincing passion and your outstanding knowledge from real (hotel) life made every training course a unique experience.
My training courses with you were always like a day's vacation with a training factor - what other training courses can you say that about? It was particularly impressive how you conveyed the crucial details to perfection.
A definite recommendation! I would take part in your courses again at any time and am already looking forward to it, because good service is so important!
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Customer review & rating for:
Speaker & Trainer
05/29/2024Markus H.
KommunikationsArt Comment from KommunikationsArt:
Dear Markus,

Thank you for your excellent feedback.

It was great to have you with us at every single training session. I'm also pleased to see how well you put things into practice in your day-to-day work. That's how it should be!

I hope to see you again soon.

Best regards

Monica
5.00 out of 5
Excellent
Recommendation
I got to know Monica in the course of her online workshop: pimp up my service, and I can recommend her to every company! She has great tips and is always ready with advice. She takes the time for her customers and helps even in difficult situations where you can't find the words yourself. Thank you for offering such great customer service! Thank you for everything!
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Customer review & rating for:
Workshop
03/28/2024J.
KommunikationsArt Comment from KommunikationsArt:
Dear Julia,

Thank you for your trust and your rating.

It's so nice to see how important service is to you for your customers. And they get it. Keep up the good work and here's to many new customers who enjoy being inspired by your art of photography.

Best regards Monica
5.00 out of 5
Excellent
Recommendation
What our participants say:
Monica Nūnez is highly professional, very well prepared, goal-oriented, structured, open and warm-hearted, very friendly and always on time!
She responds to every question and thinks together with everyone about how to improve challenging situations. All her tips are extremely helpful. Her way of communicating is approachable and really puts you in a good mood!
The dental experts Dr. Pillich from Pinneberg recommend Mrs. "Service" 100 percent and give her five out of five stars!
Dear Mrs. Nūnez,
every one of your coaching seminars was a highlight: whether as a webinar, one-to-one or as a team event, everyone comes back from you enthusiastic, inspired and highly motivated!!!
Thank you very much,
Your Dr. Pillich
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Customer review & rating for:
Workshop
03/18/2024Dr. P.
KommunikationsArt Comment from KommunikationsArt:
Many thanks Dr. Pillich,

It is always a pleasure for me to work with such a great and motivated team. Thank you very much for your trust.

Here's to many more enthusiastic patients in this professional practice.

Many greetings to the team too.

Monica Nuñez
5.00 out of 5
Excellent
Recommendation
I was able to learn something new in both my professional and personal life. There are many "small" words that have such a big impact. Becoming aware of the small and subtle nuances in communication helps in all areas of life! Many thanks to Monica.
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Customer review & rating for:
Workshop
03/15/2024Marion V.
KommunikationsArt Comment from KommunikationsArt:
Thank you, dear Marion. I hope you continue to have lots of fun and success in putting your ideas into practice.
Best regards Monica
5.00 out of 5
Excellent
Recommendation
Definitely, very good! They were two great, informative days.
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Customer review & rating for:
Workshop
02/26/2024S.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much, dear Sandro. It was great to have you with us.
We wish you continued success and fun.
Best regards Monica
5.00 out of 5
Excellent
Recommendation
Super satisfied, very informative and super friendly
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Customer review & rating for:
Workshop
02/26/2024Christina L.
KommunikationsArt Comment from KommunikationsArt:
Dear Christina,

It was great to have you in the workshop. Please keep up your commitment.
I wish you lots of fun with the implementation.

A big "thank you" from the bottom of my heart!

Kind regards Monica
5.00 out of 5
Excellent
Recommendation
Monica addresses the various topics and challenges individually and analyzes them in a very charming and relaxed manner. She provides solutions that are easy to put into practice. The coaching is intensive, but it's worth it.
Any time again!
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Customer review & rating for:
Workshop
01/02/2024Katja S.
KommunikationsArt Comment from KommunikationsArt:
Dear Katja, thank you for your trust and for allowing me to accompany you on your professional journey! It was great fun for me too! All the best for you in the future!
5.00 out of 5
Excellent
Recommendation
In particular, the very reliable follow-up and patient adherence to maintaining contact with each employee involved after the coaching measure make Monica Nunez's work sustainable and effective. Monica Nunez has a wealth of experience from her own professional practice as a long-time hotel employee in various companies and numerous positions - also internationally. She is therefore familiar with the needs of employees at all levels of responsibility. Her availability after the coaching session creates a great deal of trust and gives the opportunity for the topics addressed to be implemented. She particularly understands how to empathically pick up everyone in the team and motivate them at eye level and, if necessary, address serious topics openly and respectfully. She has a great strength in recognizing positive things and encouraging people. Monica Nunez manages to recognize the potential in the team in a short time and at the same time uncover structural deficiencies. Suggestions for better structures can be derived directly from this and are easy to implement. I found the direct work with our teams to be highly concentrated and particularly close. It doesn't matter if tears flow from time to time. Your feedback for me personally as a company manager is very valuable to me. I was reluctant to spend so much money in advance and in retrospect I find that the price-performance ratio is absolutely fine and that the implementation and retrieval of the booked service by Ms. Nunez is moderate and absolutely effective!
We have therefore extended our coaching measure to a second year. Everyone is already looking forward to it!
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Customer review & rating for:
KommunikationsArt
12/23/2023Roland L.
KommunikationsArt Comment from KommunikationsArt:
Dear Mr. Lohss,

I very much appreciate your evaluation and therefore a "heartfelt thank you" for your time and your trust.

We will achieve much more together. You can be sure of my commitment. Here's to continued good and successful cooperation.

Kind regards Monica Nuñez
5.00 out of 5
Excellent
Recommendation
Monica is amazing! I've never had coaching so personalized to me! Monica is top prepared and tickles many things out of you, so you can really face your challenges! :-)
Especially great is that Monica is a lot of things to you, which also have a lasting effect! Be happy to be surprised by her! ANYTIME AGAIN!!
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Customer review & rating for:
Workshop
10/04/2023C.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for your trust and your cooperation. I was very pleased to be able to accompany you a little bit on your path to success.

Many greetings Monica
5.00 out of 5
Excellent
Recommendation
Working with Moncia is always a very personal experience. This is the second time I have had the opportunity to do coaching with her. Also in the future I hope for another opportunity to develop myself with the support and power of Monica.
The time is Monica is very intense, but worth every minute.

Thank you so much!!!
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Customer review & rating for:
Workshop
09/26/2023Anonymously
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for this great review. It was and is every time again a feast for me.

Above all, a big thank you for "getting involved" and your trust. I am also there for you after a coaching.

Best regards Monica
5.00 out of 5
Excellent
Recommendation
It was a lot of fun and I took a lot with me

Maik Harker
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Customer review & rating for:
Workshop
09/22/2023Maik H.
KommunikationsArt Comment from KommunikationsArt:
Dear Mr. Harker,

thank you very much for the time you have given me.

During the workshops and now for giving me stars. I am very happy about it... and especially about how super you have directly implemented the learning content.

Have fun inspiring your guests and see you again soon!...

Monica Nuñez.
5.00 out of 5
Excellent
Recommendation
The booked training sessions with Monika have all been a very inspiring and educational experience that has had a lasting impact on our professional development.
One of Monika's outstanding features is her ability to create a positive learning environment. Her presentations are very well structured and easy to understand. She conveys the most complex concepts in a clear and engaging way, making even complicated topics understandable to everyone. Her passion for what she does is evident and motivates participants to do their best. She takes the time to understand each participant's needs and goals and adapts the training accordingly. The practical exercises and case studies provided in the training have helped us significantly improve the team's people development skills.
Monika is not only an excellent trainer, but also an inspiring mentor. Her empathy and ability to share her experiences helped us to define our professional goals more clearly and take them to the next level. Overall, I can wholeheartedly recommend Monika Nunez's personal development training. It is a worthwhile investment in one's professional development that not only imparts knowledge and skills but also boosts motivation and self-confidence.
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Customer review & rating for:
Workshop
09/21/2023Anonymously
KommunikationsArt Comment from KommunikationsArt:
Wow! Thank you very much Sven for this beautiful review.

It was a pleasure to work with you and I am very happy about your words.

See you soon again. Best regards Monica
5.00 out of 5
Excellent
Recommendation
Very nice, personal and informative seminar.
In any case to recommend.

Thank you very much Mrs. Nuñez
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Customer review & rating for:
Workshop
09/15/2023F m.
KommunikationsArt Comment from KommunikationsArt:
Thank you so much for your great review and for your great participation. And now have fun with the implementation in everyday life. Love greetings Monica
5.00 out of 5
Excellent
Recommendation
Very positive attitude speaker, totally fun and definitely not a boring training as you know it
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Customer review & rating for:
Workshop
09/15/2023K.
KommunikationsArt Comment from KommunikationsArt:
Thank you Kimberly for your review. Continued success in communicating and delighting guests. Love Monica
5.00 out of 5
Excellent
Recommendation
Monica Nuñez loves and lives service and customer orientation and has the gift to let her enthusiasm jump over to the participants in the training. Preparation, implementation and follow-up were professional, individual and authentic throughout. Many thanks for that. I can only warmly recommend a training.
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Customer review & rating for:
Speaker & Trainer
07/18/2023K.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much, Katharina. It was a great pleasure to train and coach your team. Thank you for your great feedback and for organizing this company training. See you at the next training.

Best regards Monica
5.00 out of 5
Excellent
Recommendation
The course "Pimp my Service" from the dear Monica I can recommend to everyone who has to do with customers. Monica shows in a very understandable way how you can bring your service with customers to the next level with simple approaches and actions. In addition, the whole time and even after the course with advice and help! Anytime again!!
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Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
05/19/2023C.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much, dear Carola. You have been a model participant who implements directly. You are guaranteed to be rewarded with great success. With you, customers are in the best hands and for your salon there are also 5 stars from me.
Whenever I may support you again, always gladly! Many greetings Monica
5.00 out of 5
Excellent
Recommendation
Monica Nuñez offered a firework of inspiration. Professional passion and competence, combined with sensitive methodology, sharp mind and wit. It doesn't get any better than that. Chapeau, Monica!
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Customer review & rating for:
Workshop
03/20/2023Isolde F.
KommunikationsArt Comment from KommunikationsArt:
Dear Isolde,

thank you from the bottom of my heart for this wonderful feedback. It was great fun to be able to accompany your staff. Hope to see you again soon.

Many greetings

Monica Nuñez
5.00 out of 5
Excellent
Recommendation
A clear WOW!!!!! Give extra stars for Monica. She burns for her job and it's so endearingly alive and highly contagious. Gracia Monica 😊
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Customer review & rating for:
Workshop
03/18/2023Martina R.
KommunikationsArt Comment from KommunikationsArt:
What a great appreciation. Evaluations like this are pure motivation. You have been an asset to the workshop. Muchisimas gracias, Martina.

Best regards

Monica Nuñez
5.00 out of 5
Excellent
Recommendation
Highly recommended, many WOW moments
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Customer review & rating for:
Workshop
03/18/2023Gernot P.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for this great review, Gernot.

It was great to have you at the workshop!

Hope to see you soon.

Best regards Monica Nuñez
16 Reviews from
5 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
1 review on Xing Coaches
 
05/11/2020
5.00 out of 5
Excellent
10 reviews on Google
 
06/04/2024
5.00 out of 5
Excellent
3 reviews on Facebook
 
10/30/2023
5.00 out of 5
Excellent
1 review on Webwiki
 
02/21/2023
5.00 out of 5
Excellent
1 review on KennstDuEinen
 
02/21/2023
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All reviews and experiences about KommunikationsArt are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/05/2016  |  Last update: 06/23/2024   |  Report profile

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