KommunikationsArt

Expert for service & communication, mystery shopping

KommunikationsArt
4.98 out of 5
Excellent
104 Reviews
Authenticity of reviews
Contact information
We love good service. And good communication. And customers who want to improve their service.

We optimize service, leadership and sales in companies.
We are the ones with the focus on training & mystery shopping....
View full description

Contact information

KommunikationsArt
Roßdorfer Strasse, 59
60385 Frankfurt
Germany

Contact person
Monica Nuñez

Images & Videos

Websites

99% Recommended
5 stars 93
3 stars 0
2 stars 0
1 star 0
Performance quality
Value / Content
Services
Performance
Methods
External conditions
Excellent (5.00)
Cost/Benefit
Excellent (4.95)
Top competencies

Presentation

5.00 out of 5
15 Reviews

Communication

4.93 out of 5
15 Reviews

Raising awareness

4.87 out of 5
15 Reviews

95 Reviews on ProvenExpert.com

4.98 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The course "Pimp my Service" from the dear Monica I can recommend to everyone who has to do with customers. Monica shows in a very understandable way how you can bring your service with customers to the next level with simple approaches and actions. In addition, the whole time and even after the course with advice and help! Anytime again!!
Show original
Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
05/19/2023C.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much, dear Carola. You have been a model participant who implements directly. You are guaranteed to be rewarded with great success. With you, customers are in the best hands and for your salon there are also 5 stars from me.
Whenever I may support you again, always gladly! Many greetings Monica
5.00 out of 5
Excellent
Recommendation
Monica Nuñez offered a firework of inspiration. Professional passion and competence, combined with sensitive methodology, sharp mind and wit. It doesn't get any better than that. Chapeau, Monica!
Show original
Customer review & rating for:
Workshop
03/20/2023Isolde F.
KommunikationsArt Comment from KommunikationsArt:
Dear Isolde,

thank you from the bottom of my heart for this wonderful feedback. It was great fun to be able to accompany your staff. Hope to see you again soon.

Many greetings

Monica Nuñez
5.00 out of 5
Excellent
Recommendation
A clear WOW!!!!! Give extra stars for Monica. She burns for her job and it's so endearingly alive and highly contagious. Gracia Monica 😊
Show original
Customer review & rating for:
Workshop
03/18/2023Martina R.
KommunikationsArt Comment from KommunikationsArt:
What a great appreciation. Evaluations like this are pure motivation. You have been an asset to the workshop. Muchisimas gracias, Martina.

Best regards

Monica Nuñez
5.00 out of 5
Excellent
Recommendation
Highly recommended, many WOW moments
Show original
Customer review & rating for:
Workshop
03/18/2023Gernot P.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for this great review, Gernot.

It was great to have you at the workshop!

Hope to see you soon.

Best regards Monica Nuñez
5.00 out of 5
Excellent
Recommendation
Definitely top and absolutely practical!
Show original
Customer review & rating for:
Workshop
02/13/2023M.
KommunikationsArt Comment from KommunikationsArt:
Thank you, dear Matthias! Many greetings Monica
5.00 out of 5
Excellent
Recommendation
In short: a brilliant course! Has really brought me further! The idea cabinet is also great!
Show original
Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
02/07/2023M.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for your participation. Continue to have fun with the implementation! Love greetings Monica
5.00 out of 5
Excellent
Recommendation
I was allowed to participate now already the 2nd time in a great coaching of Monica and take valuable input for me and my dealings with my wedding couples. As always, the coaching time flew by without a 1000 + 1 slide, which I personally find very good. Monica also likes to take time for (intermediate) questions and gives great tips and food for thought.
Show original
Customer review & rating for:
Live - Online - Training Bund Hochzeitsplaner
02/07/2023Andrea Penndorf, Hochzeitsplanung p.
KommunikationsArt Comment from KommunikationsArt:
Dear Andrea, it was a feast for me. I am happy every time when such interested and customer-oriented people like you are in the workshop. Thank you for being a participant and organizer. Good luck and have fun making your bridal couples happy. Have a good week. Monica
5.00 out of 5
Excellent
Recommendation
The lecture was very entertaining and provided with vivid examples that remain well in memory. You can tell Monica is passionate about what she does; she was fun to listen to!
Show original
Customer review & rating for:
Live - Online - Training Bund Hochzeitsplaner
02/07/2023Melanie G.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for this beautiful feedback, dear Melanie :-). Great to have had you there.
Further very much success and many dear greetings
Monica
5.00 out of 5
Excellent
Recommendation
The investment in the course has paid off super fast, because I have immediately after a new customer action and made sales! Super class and for me new for an online course that there was a zoom coaching with Monica at the end! Top!
Show original
Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
02/04/2023S.
KommunikationsArt Comment from KommunikationsArt:
Thank you, dear Stefanie for this great review. You worked through the course super fast and got into implementation very quickly. Great compliments go back to you. Good luck with inspiring customers and then also celebrating success. Love Monica
5.00 out of 5
Excellent
Recommendation
The course is super well structured, totally practical with valuable tips that can be implemented immediately. It's also great that you can work through everything at your own pace, but in between you get reminders from Monica every now and then to keep you on the ball.
Can highly recommend to anyone who is in any form of service industry!!! Thank you so much!
Show original
Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
02/02/2023A.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for this positive review and recommendation. Continue to have fun and success in implementing your customer ideas. Your customers will be thrilled. Many greetings Monica
5.00 out of 5
Excellent
Recommendation
It was a great, well structured online course with great inspirations. Thank you so much!!! :-)
Show original
Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
02/01/2023E.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for this nice feedback. Have fun and success with the implementation. If you have further questions about the course, I am also happy to be there afterwards. Many greetings! Monica
5.00 out of 5
Excellent
Recommendation
Monica is a very likeable presenter. She manages to keep the workshop participants motivated and in a good mood. She imparts knowledge and skills in an understanding way with many examples.

Thank you very much for the training.
Show original
Customer review & rating for:
Workshop
01/26/2023K.
KommunikationsArt Comment from KommunikationsArt:
Dear Kai, thank you for your great review and for giving me two days of your time. On to the implementation and see you again very soon. Best regards Monica
5.00 out of 5
Excellent
Recommendation
It was a very informative workshop, which was a lot of fun and super designed. You were brought back down to earth a bit, especially on the topic of how the guest perceives me from the outside. Thank you again for this great day.
Show original
Customer review & rating for:
Workshop
01/09/2023Daniela D.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for your time and the nice feedback. That is pure motivation. Hope to see you again soon - with you and your great team. It was fun for me too!
5.00 out of 5
Excellent
Recommendation
A really great course. Everyone - especially those in the service industry and small business owners - should take it. The course gave me the chance to look at my offering and my performance. The course is a great way to hold a mirror up to yourself and develop your business - without being pressed for time. Perfect. THANK YOU.
Show original
Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
05/05/2022J.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for this positive review, Jana! I am very happy that the course has supported you to make your business even more customer-oriented ... and that you could already achieve the first successes. Have fun with the implementation.

PS: I agree with you that especially solopreneurs, who manage their business all by themselves, deserve this support.

Best regards and good luck furthermore!

Monica
5.00 out of 5
Excellent
Recommendation
I have completed the online course "Pimp up my service" and can wholeheartedly recommend it: It is very comprehensive and full of knowledge, which I really like.

The topics of the course are:
- Customer communication
- Customer service and sales
- customer service

You can do the course at your own pace. Great: Monica was always available to answer my questions.

The icing on the cake was the one-hour 1:1 coaching session with her. In it, I received many valuable tips, some of which I was able to implement in a very short time.

Anyone who wants to improve their customer service simply has to take this course. :)
Show original
Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
04/06/2022Kristin B.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much, Kristin - for this beautiful feedback and your donated time.
Great that you went directly into the implementation!

Continued success in inspiring your customers.

Many greetings Monica
5.00 out of 5
Excellent
Recommendation
Great and very well elaborated course. Thank you
Show original
Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
03/07/2022K.
KommunikationsArt Comment from KommunikationsArt:
Thank you so much for participating in the training, Katharina.
Have fun implementing it in your daily life.
Best regards Monica
5.00 out of 5
Excellent
Recommendation
I would definitely recommend Monica to others! She has a refreshing, engaging style in her trainings and knows how to get the participants excited about the topic and thus the implementation.
Show original
Customer review & rating for:
Speaker & Trainer
09/17/2021E.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for the nice feedback. I guess that's how it is when you do things out of passion. See you soon for another training. Many greetings Monica
5.00 out of 5
Excellent
Recommendation
Dear Monica, thank you for your great practical seminar, in which you also responded to our individual wishes. The seminar was really great and I could take a lot of professional and private from it. Thank you very much!
Show original
Customer review & rating for:
KommunikationsArt
01/18/2021S.
KommunikationsArt Comment from KommunikationsArt:
Dear Sandra, thank you for your great feedback. I also enjoyed our training very much. All the best for your further journey ... and it still goes a long way ... I'm sure of it. Best regards Monica
5.00 out of 5
Excellent
Recommendation
Ms. Nunez already makes an insane amount of effort in her preparation and pays attention to every detail. We met her at an event and then booked her directly for a company event. Very professional work and we have learned a lot with a lot of fun! Therefore, again and again with pleasure.
Show original
Customer review & rating for:
KommunikationsArt
04/14/2020Anonymously
KommunikationsArt Comment from KommunikationsArt:
Thank you very much - I am very happy about your feedback and the positive response. Thank you for your time!
5.00 out of 5
Excellent
Recommendation
Best training we ever had !!!! Super professional !!!
Very dedicated, valuable and experienced !!! Is just always nice to work with absolute professionals! TOP !!! And a thousand thanks !!!
Show original
Customer review & rating for:
KommunikationsArt
04/06/2020Frau W.
KommunikationsArt Comment from KommunikationsArt:
Dear Mrs. Weiß, thanks go back to you and your team. Have fun with the implementation! I am already looking forward to our next event. Best regards from Frankfurt!
9 Reviews from
5 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
1 review on Xing Coaches
 
05/11/2020
5.00 out of 5
Excellent
4 reviews on Google
 
03/07/2023
5.00 out of 5
Excellent
2 reviews on Facebook
 
07/05/2017
5.00 out of 5
Excellent
1 review on Webwiki
 
02/21/2023
5.00 out of 5
Excellent
1 review on KennstDuEinen
 
02/21/2023
Get in touch

Your message to KommunikationsArt

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.
Send message

I accept the privacy policy.

All reviews and experiences about KommunikationsArt are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/05/2016  |  Last update: 06/02/2023   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Join now for free!
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2023 Expert Systems GmbH