Lucatec GmbH

IT consulting, IT service, IT system house, IT infrastructure, virtualization

Contact information
We are an IT system house in Bremen and offer you comprehensive service to keep your IT systems healthy all around.
As a health center for your IT systems, we are happy to take over the maintenance and care of your IT system so that you can fully...

Contact information

Lucatec GmbH
Hermann-Ritter-Str. 112
28197 Bremen
Germany
Directions

Contact person
Joachim Wilkens

100% Recommended
5 stars 21
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (4.84)
Cost-performance ratio
Good (4.22)
Top competencies

Customer loyalty

4.75 out of 5
8 Reviews

Project success

4.38 out of 5
8 Reviews

Problem solving

4.25 out of 5
8 Reviews

28 Reviews on ProvenExpert.com

4.67 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We experienced Lucatec as a really friendly and engaged partner to work with on multiple IT projects. Their technicians know how to perform their job to best business practices.
Show original
Customer review & rating for:
Lucatec GmbH - Ihr IT-Gesundheitszentrum
10/01/2020Carsten Witte
5.00 out of 5
Excellent
Recommendation
Great for optimizing the workflow around collective mailboxes.
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Customer review & rating for:
Lucatec MASK
10/16/2018Chris
5.00 out of 5
Excellent
Recommendation
Lucatek masked really saved us when we had to maintain separate email boxes. The auto signatures and putting emails in the correct email box were amazing. Unfortunately, MS has implemented changes which do not require us to have the plugin; however, the plugin is the least troublesome of any we have used. In fact, I don't think we ever had any problems with it. High quality software. Thanks!
Customer review & rating for:
Lucatec MASK
10/15/2018Donnie W
4.67 out of 5
Excellent
Recommendation
we have had only a couple of issues with the software which was quickly resolved by technical support
we have used the software for a number of years and find it indispensable for sharing mail accounts with several users in multiple departments.
Customer review & rating for:
Lucatec MASK
10/09/2018Alan Wilburn
4.25 out of 5
Good
Recommendation
Lucatec Mask is stable and globally reliable, easy to install, distribute and configure. The support was good for the few times I used it.
Customer review & rating for:
Lucatec MASK
10/02/2018Stephane Bossmann - SIX Payment Services (Europe) S.A.
4.25 out of 5
Good
Recommendation
I'm really satisfied with Oliver with readiness always to help.
There is still one outstanding issue in the new version which is not solved yet, but I hope will be solved soon.
Customer review & rating for:
Lucatec MASK
10/02/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Absolutely competent and experienced staff. One always feels understood and well advised!
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Customer review & rating for:
Lucatec GmbH - Ihr IT-Gesundheitszentrum
08/07/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Lucatec MASK helped us address an important email management task in a multi-sender environment. No more confusion for our customers, email always go out with the correct address.

The Team at Lucatec was quick to respond with a trial of their product and provided it very responsive support when required.

A great solution backed by real customer service.
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Customer review & rating for:
Lucatec MASK
06/20/2018Steven
4.50 out of 5
Excellent
Recommendation
Very professionally done. Unfortunately, my request for documentation for us, as well as the Linzensen us was not provided.
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Customer review & rating for:
Lucatec GmbH - Ihr IT-Gesundheitszentrum
11/10/2017Ralf Poppe - East Logistics Germany GmbH
4.69 out of 5
Excellent
Recommendation
Lucatec has a very good organization. If the responsible employee is on vacation, there is always a competent substitute.
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Customer review & rating for:
Lucatec GmbH - Ihr IT-Gesundheitszentrum
05/22/2017Petra Dittrich - Bäckermeister Haferkamp GmbH
4.13 out of 5
Good
Recommendation
Rating for:
Lucatec GmbH - Ihr IT-Gesundheitszentrum
11/26/2021Anonymously
4.75 out of 5
Excellent
Recommendation
Rating for:
Lucatec MASK
10/16/2018Anonymously
4.25 out of 5
Good
Recommendation
Rating for:
Lucatec MASK
10/16/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Lucatec MASK
10/15/2018Anonymously
4.50 out of 5
Excellent
Recommendation
Rating for:
Lucatec MASK
10/15/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Lucatec MASK
10/12/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Lucatec MASK
10/08/2018JULIE H Cosenza
5.00 out of 5
Excellent
Recommendation
Rating for:
Lucatec MASK
10/08/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Lucatec MASK
10/08/2018Anonymously
4.73 out of 5
Excellent
Recommendation
Rating for:
Lucatec MASK
10/08/2018Anonymously
7 Reviews from
2 other sources
4.31 out of 5
Good
5.00 out of 5
Excellent
1 review on Facebook
 
04/18/2017
4.20 out of 5
Good
6 reviews on Google Maps
 
10/08/2020
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All reviews and experiences about Lucatec GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/18/2017  |  Last update: 03/17/2024   |  Report profile

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