schuhplus - Schuhe in Übergrößen - GmbH

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Your experience & review for: Umfrage 2018
Service on offer
 
The services provided matched the description.
 
Product quality fulfills all expectations.
 
Prices are reasonable.
 
An ample range of options is provided.
 
Availability is guaranteed during the purchase.
 
Customer requests are accommodated.
 
Interesting additional services are offered.
 
I am on the whole happy with the service.
 
I would use the services of schuhplus - Schuhe in Übergrößen - GmbH again.
 
Delivery
 
Preferred types of delivery are offered.
 
Delivery times are reasonable.
 
Delivery costs are reasonable.
 
The goods were delivered in flawless condition.
 
Delivered goods were packaged and protected.
 
Information regarding current delivery status is available.
 
 
Product explanations are available.
 
The product is presented transparently online.
 
All conditions are presented transparently (costs, handling,...)
 
Sufficient additional information is available.
 
Reviews and recommendations made by other customers were helpful.
 
Personal assistance is available (per email, telephone,...)
 
Customer service
 
schuhplus - Schuhe in Übergrößen - GmbH ...
... is reachable during normal business hours.
 
... responds to questions in reasonable time.
 
... offers qualified answers and solutions.
 
... is flexible to possible changes.
 
... offers straightforward transaction handling and options for cancelation or refunds.
 
... communicates friendly and attentively.
 
... monitors customer satisfaction.
 
... offers support after purchase.
 
What do you think of the price to performance ratio?
 
Would you recommend schuhplus - Schuhe in Übergrößen - GmbH?
Your personal experience
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