Matthias Kauf

Your CRM partner for customer delight - At home in Bremen' and beyond.

Matthias Kauf
CUSTOMERS' CHOICE 2022
4.49 out of 5
Good
68 Reviews
Contact information
- You want new impulses for your new customer acquisition?
- Do you want to reactivate former prospects and customers?
- Are you looking for new ways to retain and inspire customers?
...

Contact information

Matthias Kauf
Konsul-Smidt-Str. 86
28217 Bremen
Germany
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Contact person
Matthias Kauf

Images & Videos

Opening hours

Sunday CLOSED
100% Recommended
5 stars 27
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (4.81)
Cost-performance ratio
Good (4.47)
Top competencies

Problem solving

4.92 out of 5
12 Reviews

Clarification

4.92 out of 5
12 Reviews

Communication

4.92 out of 5
12 Reviews

34 Reviews on ProvenExpert.com

4.78 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Appreciative customer relationships are not "just" a value that Matthias Kauf describes in his book from "Customer Desire to Desired Customer" but something that is actually experienced in cooperation.
One of my most important values is to experience caring when I buy a product or service. I experience this value in combination with the value of ease 100% with Matthias Kauf. And most importantly, with his consulting, book and software, I get a professional tool to make my value collaboration with customers personal and professional. Highly recommended.
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Customer review & rating for:
Autoren-Feedback für Matthias Kauf
11/03/2022Vesna Szalatzky Auszeit-Mentorin für UnternehmerInnen und F.
5.00 out of 5
Excellent
Recommendation
Very reliable in feedback. The explanations are always calm, clear and concise. Even if one has not yet understood correctly, there is always a support. The team is always friendly and with humor.
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
09/28/2022Katja S.
5.00 out of 5
Excellent
Recommendation
Mr. Kauf and Mr. Warnke always got back to me promptly with my inquiries and were always able to help me with my questions, many thanks for that.

Yours sincerely,
Lena Garbade
Office
FIRST PRIVACY GmbH
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
09/20/2022Lena G.
4.81 out of 5
Excellent
Recommendation
The response times were extremely fast. The advice is characterized by personal high commitment and the team is also super! Individual wishes and ideas are implemented well. Overall, a really great and close cooperation. Many thanks!
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
09/20/2022Sven V.
5.00 out of 5
Excellent
Recommendation
Accessible, competent and friendly.
Especially Manuel Warnke is my personal "hero", in communication, knowledge and transfer of knowledge and problem solver for special cases of billing. Thank you.
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
09/16/2022B S.
5.00 out of 5
Excellent
Recommendation
Matthias Kauf and the entire team at servandis GmbH have always provided us with competent and friendly support and advice for all our requirements. Especially with Mr. Kauf you notice that he literally lives the concept CRM.
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
09/16/2022Kai G.
4.67 out of 5
Excellent
Recommendation
Matthias Kauf is committed to his customers' problems, offers the best available solutions and is communicative. He responds quickly and accurately to additional requirements arising from ongoing tasks.
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
09/16/2022Anonymously
4.89 out of 5
Excellent
Recommendation
The entire team of servandis GmbH is competent, practical and solution-oriented.
The cooperation is uncomplicated and productive.
Again and again.
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
09/15/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The consultants of servandis are easily accessible, always friendly and helpful and convince with very good product knowledge, leaving no question unanswered. Absolutely recommendable!!!
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
09/15/2022U.
5.00 out of 5
Excellent
Recommendation
Mr. Kauf and his team were a great help during the introduction of a new CRM software. It was particularly important for him to involve all employees. To this end, he was happy to explain all the functions again and again. He was always on hand to answer employees' questions and solve problems quickly.
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
09/15/2022Anonymously
4.60 out of 5
Excellent
Recommendation
One can recognize parallels (problems - recurring errors) in one's own business. Individual sections were amusing to read.
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Customer review & rating for:
Autoren-Feedback für Matthias Kauf
09/03/2022Anonymously
4.07 out of 5
Good
Recommendation
The clearer you know what you need, the more targeted the advice. With complex IT systems, it usually takes several loops before you know what is best for you, which is often a time problem. But the problem is actually more on the customer side.
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
08/30/2022Anonymously
4.33 out of 5
Good
Recommendation
For many years a reliable business partner at eye level and 100% supplier loyal!
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Customer review & rating for:
Lieferanten-Feedback für die servandis GmbH
07/20/2022Anonymously
4.83 out of 5
Excellent
Recommendation
We have been a customer of Mr. Kauf for many years and are always absolutely satisfied with the services. He is always responsive and the team is easily accessible.
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
07/19/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Always friendly, always competent, always happy to return!
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Customer review & rating for:
Autoren-Feedback für Matthias Kauf
07/19/2022Anonymously
5.00 out of 5
Excellent
Recommendation
For over 20 years Matthias Kauf has been a valued partner for our CRM - always patient - always reliable - always competent - always accommodating we simply feel well looked after
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Customer review & rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
06/29/2022Andreas Müller CEO A.
5.00 out of 5
Excellent
Recommendation
Matthias Kauf's constructive, friendly manner contributes a lot to a quick and comprehensive problem solution.
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Customer review & rating for:
Autoren-Feedback für Matthias Kauf
06/24/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Kauf convinces with sympathy and competence. Communication is open and comprehensible, so that even complex issues are explained clearly. Questions are answered at any time, appointments and agreements are kept and reliably implemented. Personal concerns are handled with great care and flexibility.
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Customer review & rating for:
Lieferanten-Feedback für die servandis GmbH
06/14/2022Annika K.
5.00 out of 5
Excellent
Recommendation
Matthias Kauf gave a very good and informative online talk on CRM for our XING group "B2B Acquisition and Marketing via XING" in September 2021.

More than 30 people had registered in advance for the event "CRM - useful fun factor or a chore?!?" - and the participants were provided with a wealth of useful data, facts and tips. These ranged from important preliminary criteria for the choice of one's own CRM to classic mistakes made during acquisition to the reasons why a CRM is hardly used or not used at all in the company. Following his presentation, Matthias Kauf was also competently available for the subsequent questions and some participants additionally took advantage of his offer to exchange views on the subject of CRM with him once again in person.

CONCLUSION: I can absolutely recommend Matthias Kauf as a CRM expert, not only because of his expertise, but also because of his online lecture on customer relationship management.
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Customer review & rating for:
Webinare und Vorträge von Matthias Kauf / servandis GmbH
05/24/2022Markus G.
5.00 out of 5
Excellent
Recommendation
Rating for:
Zusammenarbeit mit der servandis GmbH (Kunden-Feedback)
08/30/2022Anonymously
34 Reviews from
1 other source
4.20 out of 5
Good
4.20 out of 5
Good
34 reviews on Amazon
 
11/06/2022
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All reviews and experiences about Matthias Kauf are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/16/2021  |  Last update: 11/04/2022   |  Report profile

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