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MCA GmbH Gesellschaft für Kommunikationslösungen

4.79 out of 5

Excellent

8 Reviews

of which
3 Reviews
from 1 other source

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Contact information

Wir bei MCA sind die Experten für Unified Communications – die Technologie, die alle Informationsstränge eines Unternehmens an einem Punkt bündelt, aufbereitet und für den Mitarbeiter im Kundenkontakt in einer grafischen Oberfläche bereitstellt....

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Contact information

MCA GmbH Gesellschaft für Kommunikationslösungen

Steinfurt 37

52222 Stolberg (Rhld.)

Germany

Directions

Contact person
Michael Knauff

02402 – 86559-0
02402 - 86559-99
vertrieb@mca-gmbh.de
Arrange an appointment
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mca-gmbh.de

100%
Recommended

on ProvenExpert.com

5 stars 3

4 stars 2

3 stars 0

2 stars 0

1 star 0

Quality

4.57

Value

4.75

Services

4.73

Implementation

4.58

Consulting

4.78

Top competencies(Based on 35 competencies)

Top competencies

Bond of trust i

5.00 out of 5

2 Reviews

Professional demeanor i

5.00 out of 5

2 Reviews

Customer loyalty i

5.00 out of 5

2 Reviews

Quality

Excellent

details

Professionalism (2)

Excellent

Customer focus (2)

Good

Efficiency (2)

Excellent

Creative impulse (2)

Good

Project success (2)

Good

Sustainability (2)

Excellent

Customer loyalty (2)

Excellent

Value

Excellent

details

Reliability (1)

Excellent

Timeliness (1)

Excellent

Cost adherence (1)

Excellent

Engagement (1)

Excellent

Customer support (1)

Excellent

Additional services (1)

Excellent

Services

Excellent

details

Expertise (2)

Excellent

Holistic approach (2)

Excellent

Concept (2)

Excellent

Professional demeanor (2)

Excellent

Appreciation (2)

Excellent

Bond of trust (2)

Excellent

Implementation

Excellent

details

Productivity (2)

Excellent

Project completion (2)

Good

Diligence (2)

Excellent

Transparency (2)

Good

Monitoring (2)

Excellent

Quality assurance (2)

Good

Availability (2)

Excellent

Flexibility (2)

Excellent

Consulting

Excellent

details

Problem comprehension (2)

Excellent

Needs assessment (2)

Excellent

Customer requests (2)

Good

Situation analysis (2)

Good

Objectivity (2)

Excellent

Recommended actions (2)

Excellent

Decision making (2)

Good

Communication (2)

Excellent

5 Reviews on ProvenExpert.com

4.66 out of 5

Excellent

5 Reviews

4.20 out of 5

Good

Recommendation

sehr flexibel, schnell in der Umsetzung, hohes Maß an Fachkompetenz

Customer review & rating for:

Zusammenarbeit mit der Fa. MCA GmbH, Stolberg

View rating

Review and rating for

Zusammenarbeit mit der Fa. MCA GmbH, Stolberg

10/04/2018Herr S. - Fahrzeug-Werke LUEG AG

4.83 out of 5

Excellent

Recommendation

Kompetente und persönliche Ansprechpartner für Fragen aller Art.

Customer review & rating for:

Zusammenarbeit mit der Fa. MCA GmbH, Stolberg

View rating

Review and rating for

Zusammenarbeit mit der Fa. MCA GmbH, Stolberg

10/04/2018Herr M. - Phoenix Contact GmbH & Co KG

4.28 out of 5

Good

Recommendation

Rating for:

Zusammenarbeit mit der Fa. MCA GmbH, Stolberg

View rating

Review and rating for

Zusammenarbeit mit der Fa. MCA GmbH, Stolberg

10/12/2018Anonymously

Comment from MCA GmbH Gesellschaft für Kommunikationslösungen:

Lieber Bewerter,
vielen Dank für Ihre Bewertung. Im Bereich "Beratung" hat es leider etwas gehakt. Was können wir tun, um
Sie zufrieden zu stellen? Gerne können Sie Kontakt mit Michael Knauff oder Andreas Hennecken aufnehmen.

5.00 out of 5

Excellent

Recommendation

Rating for:

Zusammenarbeit mit der Fa. MCA GmbH, Stolberg

View rating

Review and rating for

Zusammenarbeit mit der Fa. MCA GmbH, Stolberg

10/11/2018Herr M.

5.00 out of 5

Excellent

Recommendation

Rating for:

Zusammenarbeit mit der Fa. MCA GmbH, Stolberg

View rating

Review and rating for

Zusammenarbeit mit der Fa. MCA GmbH, Stolberg

10/04/2018Herr S. - BEGECA mbH

3 Reviews from 1 other source

5.00 out of 5

Excellent

09/18/2018

3 Reviews from
1 other source

5.00 out of 5

Excellent

3 reviews on Google

09/18/2018

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All reviews are the subjective opinions of those who compose and submit them. | The profile owner is responsible for the contents of this page | Profile active since 09/18/2018 | Last update: 10/16/2018 | Report profile

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Experiences & Reviews:

MCA GmbH Gesellschaft für Kommunikationslösungen

Unified Communication

UC

ACD

Contact-Center

Omnichannel Contact Center

CTI

intelligente Anrufsteuerung

Collaboration

Faxserver

Salesforce-Integration CTI-Contact-Center

Skype for Business Integration CTI-Contact-Center

SAP-Integration CTI-Contact-Center

ERP/Warenwirtschaft-Connector für CTI-Contact-Center

CRM/Datenbank-Connector für CTI-Contact-Center

CTI und Contact-Center für IBM I (AS/400)

Hochverfügbarkeitslösung UC-UMS-CTI-Contact-Center

UC Autohäuser

UC Handel

UC Dienstleister

UC Versicherungen

UC Krankenkassen

UC Banken

UC Industrie

UC Energieversorger; QRGF1NN UC

Bond of trust i

Professional demeanor i

Customer loyalty i

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