After several years of operation, there are now problems. This can happen, but it must be solved quickly. Unfortunately, however, the problem resolution has been dragging on for a year.
The company is accommodating and does not charge maintenance costs, but necessary material is not delivered, promises are not kept. A great pity.
Now I am considering replacing the system and switching to a competitor.
we are sorry that you are not satisfied with our service. As a matter of principle, we only charge for services once they have been carried out and accepted by the customer.
We would like to get to the bottom of the matter and would ask you to contact us by phone or email. You can reach us at 07303 9290260 or at firstname.lastname@example.org.
We are confident to find a solution for your problem!
With kind regards, Nadine Feldmann (URSPRUNG KG)