I have commissioned this institution in 2022. After about a year and 2 letters on whatsapp allegedly took place a court case in which the claim was rejected. The cost of the procedure amounted to over 10,000, - which paid my legal insurance.
Apart from a letter in which it said: Unfortunately, your claim was rejected, I have received nothing else. So you don't get any documents or evidence whether a court date has taken place at all.
It seems clear that this is a pure rip-off. Although this is a matter for the insurance company, they still demand an amount for an alleged deductible after half a year.
I can only advise against the consumer knights.
Allegedly, the whole case is handed over to some lawyers who are not dealt with in detail. I'm sorry, but this all seems extremely dubious to me.
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Translation
Thank you for your feedback.
We, the VerbraucherRitter, are not a law firm. Together with our partner law firms, we have developed an online check that provides affected diesel owners with an initial assessment of the diesel emissions scandal. This allows everyone to check free of charge whether their vehicle is affected by the software manipulation. Following this, we will then recommend one of our partner law firms that specialize in your case.
Our partner law firms are also obliged to inform you about all necessary steps. You can also inspect all documents. Please contact the partner law firm that represented you. Or check the spam folder in your email inbox to see if any emails may have been advanced there.
Yours sincerely
Your VerbraucherRitter team