Kinderheldin GmbH

We accompany you through pregnancy & baby time.

Kinderheldin GmbH
TOP SERVICE PROVIDER 2022
4.86 out of 5
Excellent
398 Reviews
Contact information
Kinderheldin is the leading provider of online courses and digital advice on pregnancy and babyhood. Since 2017, our experienced midwives and medical experts have been supporting pregnant women and parents from the beginning of pregnancy to the...

Contact information

Kinderheldin GmbH
Kemperplatz 1
10785 Berlin
Germany
Directions

Contact person
Nicole Höhmann

Opening hours

Wednesday 07:00 am-10:00 pm
99% Recommended
5 stars 230
3 stars 0
2 stars 0
1 star 1
Top competencies

Communication

4.95 out of 5
19 Reviews

Professional demeanor

5.00 out of 5
17 Reviews

Customer focus

5.00 out of 5
16 Reviews

240 Reviews on ProvenExpert.com

4.93 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Really great! Without much effort woman is super advised here! I can only recommend!
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Customer review & rating for:
Kinderheldin GmbH
03/03/2022A.
5.00 out of 5
Excellent
Recommendation
I was helped with very specific questions. I was also treated very friendly and cordially. :) This was not the last time I came to you with my questions.
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Customer review & rating for:
Kinderheldin GmbH
11/08/2021Anonymously
5.00 out of 5
Excellent
Recommendation
It's just great that you have the possibility to reach someone 24/7 who can then - at least in my case - also calm you down right away.
I am very happy to be able to use Kinderheldin!
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Customer review & rating for:
Kinderheldin GmbH
11/02/2021Kathrin C.
5.00 out of 5
Excellent
Recommendation
Amazing supper and qualified help!!!
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Customer review & rating for:
Kinderheldin GmbH
11/02/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very fast accessibility, neutral support from super great midwives who are very sensitive to questions. Was a great help to me and am incredibly grateful for this opportunity!
Only recommend
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Customer review & rating for:
Kinderheldin GmbH
10/12/2021Anonymously
4.75 out of 5
Excellent
Recommendation
Available around the clock, if there is ever a question, quick response and friendly help. Thank you.
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Customer review & rating for:
Kinderheldin GmbH
10/10/2021Anonymously
1.00 out of 5
Poor
After successful registration and confirmation of course participation with indication of health insurance incl. code for cost coverage I am subsequently kicked out because I have not confirmed the participation again by mail within 48 hours! Such a cheek! First you wait forever for a place and then you fly out if you do not confirm the participation twice because you do not know that you have to and you do not check the mails for 3-4 days! Then they threw me out and took the next in the list! Here it is unfortunately not about the people, only about profit!
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Customer review & rating for:
Kinderheldin GmbH
09/21/2021Anonymously
Kinderheldin GmbH Comment from Kinderheldin GmbH:
Dear child heroine user,

We are very sorry that you were not able to participate in the course you requested!

On our platform you have the possibility to book a membership or to attend courses of the statutory standard care via the health insurance. For the courses that can be booked through the health insurance, we are exclusively a mediation platform between midwives/course leaders and participants. In this case, we refer the participant to a freelance midwife or course instructor. Everything else, such as the registration, organization and billing of the course are then no longer in our hands, since it is a service of the statutory standard care. Because this is a digital offer and a lot of organizational information is sent by e-mail, it is of course important to check your mailbox regularly so that you don't miss anything.

We thank you for your feedback and will see to it that we communicate this more clearly in the future. In our membership, on the other hand, all users* have the participation guarantee and can easily sign up for live courses or watch our video courses. You can sign up for these at any time and participate directly in your favorite courses.

Best regards,
Your Kinderheldin Team
5.00 out of 5
Excellent
Recommendation
There was always fast, friendly and reliable help with all our questions. This sounds like a cliché review, but we would recommend this portal to all young parents or we already do this in our circle of friends. Thank you!
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Customer review & rating for:
Kinderheldin GmbH
08/01/2021M.
5.00 out of 5
Excellent
Recommendation
Very nice, competent and you get help very quickly
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Customer review & rating for:
Kinderheldin GmbH
08/01/2021Anonymously
5.00 out of 5
Excellent
Recommendation
I am super satisfied and hope the project will continue to expand. A great option, especially if you can't get a midwife on site. I have always received quick and competent advice here and the online courses are also highly recommended.
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Customer review & rating for:
Kinderheldin GmbH
07/24/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Since I did not find a midwife locally, I was made aware of Kinderheldin. It was my salvation in postpartum and breastfeeding and beyond!
I have always received top advice by phone or chat!
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Customer review & rating for:
Kinderheldin GmbH
07/10/2021Anonymously
5.00 out of 5
Excellent
Recommendation
I was helped very often! I am glad to be able to ask a midwife at any time, especially in the current time with Corona!
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Customer review & rating for:
Kinderheldin GmbH
05/09/2021L.
5.00 out of 5
Excellent
Recommendation
Steffi Hertel has advised me, for me it was informative and very helpful!
The lady was very competent and friendly.
I can definitely recommend!!! :)
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Customer review & rating for:
Kinderheldin GmbH
04/25/2021j.
5.00 out of 5
Excellent
Recommendation
I have always received helpful tips. It's incredibly relieving and great to be advised so quickly and competently. Very uncomplicated.
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Customer review & rating for:
Kinderheldin GmbH
04/24/2021C.
5.00 out of 5
Excellent
Recommendation
I would like to thank Mrs. Maxine Lehmann from the bottom of my heart. She took away all my worries within a short time. Unfortunately, you can't call the FA or audition there for all aches and pains. But Kinderheldin.de is exactly the right thing in such situations. Thank you for this site and your commitment to mothers / expectant mothers ☺️🥰 will definitely continue to use it and also recommend!
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Customer review & rating for:
Kinderheldin GmbH
04/09/2021Anonymously
5.00 out of 5
Excellent
Recommendation
A very helpful and straightforward service. Has helped me every time. The midwives are knowledgeable and know how to reassure worried parents. Thank you.
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Customer review & rating for:
Kinderheldin GmbH
04/02/2021P.
5.00 out of 5
Excellent
Recommendation
I was given very detailed advice on my question via chat!
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Customer review & rating for:
Kinderheldin GmbH
03/13/2021K.
5.00 out of 5
Excellent
Recommendation
Quick and empathetic help with questions. You can't ask for better midwives.
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Customer review & rating for:
Kinderheldin GmbH
02/06/2021Sabrina S.
5.00 out of 5
Excellent
Recommendation
You are always in good hands and do not feel left alone. Keep up the good work
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Customer review & rating for:
Kinderheldin GmbH
01/26/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Amazing service, thank you all :)
Customer review & rating for:
Kinderheldin GmbH
01/23/2021Wesam E.
158 Reviews from
2 other sources
4.77 out of 5
Excellent
4.80 out of 5
Excellent
145 reviews on Google
 
06/28/2022
4.40 out of 5
Good
13 reviews on Facebook
 
03/18/2022
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All reviews and experiences about Kinderheldin GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/15/2018  |  Last update: 03/16/2022   |  Report profile

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