After several incompetent plumber visits from various companies, we thankfully discovered Kocer in 2018. Anyone who has ever sat in a cold apartment for almost a week in February knows what I am writing about here. Mr. Kilic was the salvation at that time after 2 previous plumber visits of other companies did exactly nothing and the therme was "flat" again within a very short time after their visit. After the visit of Mr. Kilic our Vaillant-Therme worked again like clockwork. They also do things that other companies don't even think about, e.g. cleaning the spa. Now, at the end of January 2021, again a very positive experience after a radiator went on strike, everything is running smoothly again. Also the service was made, I got a quick appointment and the problem has been solved quickly! Top! You also get shown the replaced parts, you can see where eg broken or calcifications are and get competent answers to questions! Again top! And something else added: after the work everything is cleaned up, left clean, covers attached ...this I have also experienced differently. Again TOP! definitely TOP EXPERTS!I can highly recommend Kocer &Co! B.Platzer
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Translation
We would like to thank you very much for your positive feedback and we are very happy that you are satisfied with our service and our technicians.
Kind regards
Your Kocer & Co KG Team