Cerberus Kaminhaus GmbH

Stoves, chimneys, fireplace spare parts, accessories, outdoor and BBQ

Cerberus Kaminhaus GmbH
4.38 out of 5
Good
521 Reviews
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Cerberus Kaminhaus GmbH sees itself as a partner around fireplaces in the house, the apartment or on the terrace. We advise and install fireplaces and stoves from renowned manufacturers such as Cera, Olsberg, Austroflamm, Spartherm, Haas+Sohn and...
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Contact information

Cerberus Kaminhaus GmbH
August-Siemsen-Str. 4
21521 Dassendorf
Germany
Directions

Contact person
Cerberus Kaminhaus Kundenservice

Opening hours

Websites

Social Media

91% Recommended
5 stars 219
4 stars 46
3 stars 12
1 star 11
Quality
Service on offer
Services
Consulting
Friendliness
Customer service
Excellent (4.50)
Cost-performance ratio
Good (4.21)
Top competencies

Product quality

4.40 out of 5
30 Reviews

Shopping experience

4.58 out of 5
24 Reviews

Customer satisfaction

4.32 out of 5
28 Reviews

295 Reviews on ProvenExpert.com

4.52 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Super fast delivery:-)
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Customer review & rating for:
Cerberus Kaminhaus GmbH
05/03/2024Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
5.00 out of 5
Excellent
Recommendation
Prompt, flawless delivery
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Customer review & rating for:
Cerberus Kaminhaus GmbH
04/30/2024Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
5.00 out of 5
Excellent
Recommendation
Everything was great, from the inquiry to the fast delivery. Gladly again.
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Customer review & rating for:
Cerberus Kaminhaus GmbH
04/30/2024U.
Reviewed company: Cerberus Kaminhaus GmbH
5.00 out of 5
Excellent
Recommendation
I was looking for a standing grate for a wood-burning stove and found what I was looking for here. Price/performance seems to be absolutely right here. Many thanks for the fast shipping and, more importantly, for the detailed description of the item. The key features were specified exactly and so the standing grate fitted in exactly where it was intended for
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Customer review & rating for:
Cerberus Kaminhaus GmbH
04/29/2024M.
Reviewed company: Cerberus Kaminhaus GmbH
5.00 out of 5
Excellent
Recommendation
Fast, great quality and a perfect fit!
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Customer review & rating for:
Cerberus Kaminhaus GmbH
04/28/2024Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
5.00 out of 5
Excellent
Recommendation
I ordered a new lining for our Liva 3G stove. The delivery was delayed. I always received feedback about the delivery date. The customer service was excellent. Any time again!
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Customer review & rating for:
Cerberus Kaminhaus GmbH
04/26/2024Markus Z.
Reviewed company: Cerberus Kaminhaus GmbH
5.00 out of 5
Excellent
Recommendation
Super customer service and top advice
Again and again
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Customer review & rating for:
Cerberus Kaminhaus GmbH
04/25/2024Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
5.00 out of 5
Excellent
Recommendation
Very satisfied with the processing of the order (price, quality, speed).
I recommend this company for its reliability.
A B
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Customer review & rating for:
Cerberus Kaminhaus GmbH
01/18/2024Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
4.60 out of 5
Excellent
Recommendation
Quick feedback on all questions. Regular information on shipping progress. Flawless installation of the purchased oven parts, despite my concerns. Clear recommendation.
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Customer review & rating for:
Cerberus Kaminhaus GmbH
11/14/2023Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
5.00 out of 5
Excellent
Recommendation
Fast delivery, good friendly advice on the phone, always happy to order from you.
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Customer review & rating for:
Cerberus Kaminhaus GmbH
10/29/2023Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
5.00 out of 5
Excellent
Recommendation
I can only recommend it super nice contact great selection. Even with problems very fast help and also always friendly, so you imagine service.
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Customer review & rating for:
Cerberus Kaminhaus GmbH
10/09/2023S.
Reviewed company: Cerberus Kaminhaus GmbH
4.75 out of 5
Excellent
Recommendation
Immediately responded to request, always provided current delivery date. I felt well taken care of.
Arrived today without damage, everything right.
Gladly again
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Customer review & rating for:
Cerberus Kaminhaus GmbH
10/05/2023Andreas R.
Reviewed company: Cerberus Kaminhaus GmbH
4.71 out of 5
Excellent
Recommendation
The preliminary consultation was comprehensive and professional, the order and shipment of the goods went off without a hitch, and the ordered goods arrived safe and sound within the agreed timeframe. We are completely satisfied.
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Customer review & rating for:
Cerberus Kaminhaus GmbH
09/26/2023Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
5.00 out of 5
Excellent
Recommendation
Competent advice, fast delivery and good price.always happy again.
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Customer review & rating for:
Cerberus Kaminhaus GmbH
08/03/2023Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
5.00 out of 5
Excellent
Recommendation
We have searched for the 1st time on the Internet at Cerberus Kaminhaus GmbH for our stove spare parts. By phone very nice advice, paid desired spare parts and 2 days later we already had our goods. That was really super!
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Customer review & rating for:
Cerberus Kaminhaus GmbH
07/31/2023Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
4.50 out of 5
Excellent
Recommendation
Have ordered there a disc for my stove. Notified delivery date met and arrived super packaged. Many thanks
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Customer review & rating for:
Ihrer Bestellung
07/01/2023H.
Reviewed company: Cerberus Kaminhaus GmbH
Cerberus Kaminhaus GmbH Comment from Cerberus Kaminhaus GmbH:
Dear Hans,

Thank you very much for your nice review. We will gladly pass on the praise for the packaging to our colleagues in the warehouse.

With kind regards
Your team from Cerberus Kaminhaus
5.00 out of 5
Excellent
Recommendation
Anytime gladly again, super store !
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Customer review & rating for:
Cerberus Kaminhaus GmbH
06/13/2023Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
Cerberus Kaminhaus GmbH Comment from Cerberus Kaminhaus GmbH:
Dear Customer,

thank you for your positive review and we are glad that you are satisfied with our online store.

With kind regards
Your team from Cerberus Fireplace House
5.00 out of 5
Excellent
Recommendation
Simply Everything Very Good!
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Customer review & rating for:
Cerberus Kaminhaus GmbH
06/05/2023Anonymously
Reviewed company: Cerberus Kaminhaus GmbH
Cerberus Kaminhaus GmbH Comment from Cerberus Kaminhaus GmbH:
Dear Customer,

excellent service is important to us. We will gladly pass on your positive feedback to our colleagues. Thank you very much.

With kind regards
Your team from Cerberus Kaminhaus
5.00 out of 5
Excellent
Recommendation
very friendly staff, even with complaint (error in production) everything worked wonderfully, very fast delivery
many thanks
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Customer review & rating for:
Cerberus Kaminhaus GmbH
06/01/2023Christa W.
Reviewed company: Cerberus Kaminhaus GmbH
Cerberus Kaminhaus GmbH Comment from Cerberus Kaminhaus GmbH:
Dear Ms. Weitner,

thank you very much for your positive evaluation. We attach great importance to a smooth returns processing.

With kind regards
Your team from Cerberus Kaminhaus
5.00 out of 5
Excellent
Recommendation
The order and delivery was smooth and fast. Are very satisfied, as we can now continue to use our stove. We can highly recommend Cerberus Fireplace House.
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Customer review & rating for:
Cerberus Kaminhaus GmbH
05/19/2023Roswitha L.
Reviewed company: Cerberus Kaminhaus GmbH

2 Webshops on ProvenExpert.com

1 Review
5.00 out of 5
Cerberus Kaminhaus
1 Review
5.00 out of 5
Wamiso
226 Reviews from
1 other source
4.20 out of 5
Good
4.20 out of 5
Good
226 reviews on Google Maps
 
05/08/2024
Reviewed company: Cerberus Kaminhaus GmbH
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All reviews and experiences about Cerberus Kaminhaus GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/27/2017  |  Last update: 05/08/2024   |  Report profile

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