Mr. Hensel is competent, not a talker, responds to customer requests, and always seemed affable and friendly. Thankfully, he is far removed from all Covid 19-related reservations, of which many contemporaries are currently annoyed.
I cannot yet give an assessment of the customer service. The consultation appointment was arranged very quickly and amicably. The consultation was comprehensive. Every question was answered in depth and in detail. The conversation took place in a pleasant atmosphere. If, in the event of a claim, action is also taken so quickly and in a customer-oriented manner, the customer service will also fit the bill.
Andy Hensel is a thoroughly competent and very nice consultant in his field. As a colleague and partner, I would not wish for any other consultant than Andy.
Top advice, top expertise and simply likeable. Only to recommend.
To his consultation, after the flood incident, in August 2020, when we had to learn that we were not
completely to the household contents were covered, although we that actually to the "predecessor" thought, had wanted, that however only now could get, unfortunately..., As well as a consultation to my daughter to the
Liability insurance, BU, etc., are very positively seen to acknowledge., Thank you on my part....
Mr. Hensel's consulting style has an extremely pleasant effect on me, he listens carefully, responds to my wishes and ideas, explains competently and then puts the agreed scope of insurance into written contract form as agreed.
As a customer, I have long wished for such a reliable and pleasant insurance advisor.
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Profile active since 10/03/2020 | Last update: 05/11/2022
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