ProvenExpert.com

Evaluation marketing & customer satisfaction analysis

ProvenExpert.com
TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.42 out of 5
Good
7,023 Reviews
Authenticity of reviews
Submit a review
To employer reviews
Get in touch
Contact information
The ideal solution for your review marketing: For more trust, customers & sales.

With ProvenExpert.com, you can collect feedback from your customers and present all your customer reviews from all portals on a rating seal. With our customer...
View full description

Contact information

ProvenExpert.com
Quedlinburger Straße 1
10589 Berlin
Germany
Directions

Contact person
Remo Fyda

Images, Videos & Audio

Opening hours

Websites

Social Media

97% Recommended
5 stars 3,559
4 stars 1,654
3 stars 302
2 stars 45
1 star 38
Possible applications
Functions
Transparency
Privacy
Value
Customer service
Excellent (4.56)
Cost/Benefit
Good (4.39)
Top competencies

Measure of satisfaction

4.61 out of 5
1,009 Reviews

Customer feedback

4.50 out of 5
1,045 Reviews

Creates confidence

4.54 out of 5
1,011 Reviews

5,598 Reviews on ProvenExpert.com

4.52 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Proven Expert is indispensable for me as the owner of a psychotherapy practice, as it gives my clients the opportunity to submit anonymous reviews. I would welcome a monthly subscription for the upgrade.
Show original
Customer review & rating for:
ProvenExpert.com
05/03/2026DirkHartmannHPP
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Hello raters!

Thank you very much for your trust and feedback. I am pleased that the anonymous rating portal ProvenExpert helps you to feel that you are in good hands here.

With best regards
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
I can also post my reviews of ProvenExpert on other social media platforms.
Show original
Customer review & rating for:
ProvenExpert.com
04/03/2026Resilienz & Selbstfürsorge Coach
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear evaluator!

Thank you very much for the positive feedback and the full 5 stars! We attach great importance to transparency, which is why we greatly appreciate the social sharing function of ProvenExpert. It's great that you use it to share your experiences with others. Here's to continued good cooperation!

With best regards
Your ProvenExpert Team
4.67 out of 5
Excellent
Recommendation
I once received a bad review from someone I hadn't even worked for, as I was unable to accept their mandate due to a lack of capacity and time. So they couldn't possibly have assessed the quality of my work. ProvenExpert.com's customer service responded immediately to my request and deleted the bad review straight away. I was extremely happy and very satisfied.
Show original
Customer review & rating for:
ProvenExpert.com
04/03/2026Anonymously
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear evaluator!

Thank you very much for your positive feedback! It is important to us that reviews reflect an honest picture of our work. It's great that ProvenExpert Support responded so quickly so that the focus can return to the actual quality of our customer service.

With best regards
Your ProvenExpert Team
3.40 out of 5
Average
Dear team, I find your policy of deleting old reviews after two years in the FREE plan inappropriate. I would appreciate it if you would revoke this policy. Overall, I also find your prices and package options unattractive. A cheaper payment option would be more accessible than just a free version vs. the expensive paid option. I find this strange discount pricing policy rather dubious and unattractive because the platform is all about long-term use anyway. I think pricing based on the number of reviews would make much more sense for small businesses that are just starting out. FG Milan Hartmann
Show original
Customer review & rating for:
ProvenExpert.com
04/03/2026Anonymously
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Hello evaluator,

Thank you for taking the time to give us your honest opinion on our product and pricing policy. We greatly appreciate constructive feedback as it helps us to continuously improve our platform.
I would like to address your points:
Deletion of old reviews (Free rate): I understand that limiting publicly visible reviews to 2 years seems inappropriate for you as a long-term oriented user. This regulation helps us to cope with the high technical costs and storage requirements for free accounts.
Reviews are therefore not deleted, but simply no longer made publicly visible, as they can no longer be counted towards the awards.
Our aim is to offer the right option for every size of company (from start-ups to established businesses). Your suggestion to introduce a lower-priced intermediate level or to offer a sliding scale based on the number of reviews is valuable. We regularly review our pricing models and will include this information in our next planning.
I would be happy to better understand your specific scenario (small business in development) to see if we can find a solution that better suits your needs.

With best regards
Your ProvenExpert Team
4.60 out of 5
Excellent
Recommendation
It's super easy to use, but a Google review is much more valuable in terms of visibility. That's why I'm sticking with Google reviews.
Show original
Customer review & rating for:
ProvenExpert.com
04/03/2026Anonymously
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear Ms. Göweil,

Thank you very much for your feedback. We are pleased that you find our platform user-friendly - that is precisely our aim.

We know that visibility is an important factor and platforms like Google play a crucial role in this. At the same time, we want to offer added value through targeted reputation management and structured customer feedback.

If you would like to find out how our service can complement your existing Google review strategy, we would be happy to talk to you about it. Thank you again for your feedback - we really appreciate it.

Yours sincerely,
Your ProvenExpert Team
4.10 out of 5
Good
Recommendation
Far too expensive for me as a small hobby business. If you have an offer that suits me and is cost-effective, I am willing to get back in.
Show original
Customer review & rating for:
ProvenExpert.com
04/03/2026Click and Joy
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer,

Thank you for your honest feedback. We fully understand that price can be a deciding factor, especially for smaller companies.

We appreciate your interest in working with us again under the right conditions. We would be happy to check if there is a more suitable and cost-effective solution for your needs. Simply contact us directly at support@provenexpert.com so that we can discuss this in person.

Yours sincerely,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
...this is how I imagine collaboration...
Show original
Customer review & rating for:
ProvenExpert.com
04/03/2026Sven Ehrenberg
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Ehrenberg,

Thank you very much for your review! We are very pleased that the collaboration has met your expectations. This type of partnership is important to us and we greatly appreciate your trust.

Yours sincerely,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
Very reliable and fast support! Thank you very much!
Show original
Customer review & rating for:
Service
03/03/2026Ronald Biegler
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Hello Mr. Biegler!

Thank you very much for your kind words! We always do our best to ensure that everything runs smoothly. Please contact us again at any time if you need support.

With best regards
Your ProvenExpert Team
3.25 out of 5
Average
I got little added value for quite high costs.
Show original
Customer review & rating for:
ProvenExpert.com
28/02/2026Anonymously
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear evaluator!

Thank you very much for your feedback. We value your opinion and take your comments seriously. We are sorry to hear that you are not entirely satisfied with the value for money. We recommend that you contact our customer service team directly to explain your experience in more detail. Your feedback is important for us to further improve our services.

With best regards
Your ProvenExpert Team
2.33 out of 5
Fair
Recommendation
I would appreciate it if individual aspects of the premium package could be booked separately; as it stands, it is simply too expensive.
Show original
Customer review & rating for:
ProvenExpert.com
25/02/2026Ne
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear evaluator!

Thank you very much for your feedback. Your suggestion to book individual aspects of the Premium package separately is very interesting and we value your opinion on this. We will take this suggestion into consideration so that we can offer more flexible options in the future. We are pleased that you generally recommend our offer and hope that we can continue to meet your expectations in the future.

With best regards
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Very professional, the reviews are somehow "higher quality." I like it very much and will stick with it.
Show original
Customer review & rating for:
ProvenExpert.com
25/02/2026DJ Heinz
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Hello dear reviewer!

Thank you very much for the great feedback and the 5 stars! It's great that everything went well.

With best regards
Your ProvenExpert Team
4.03 out of 5
Good
Recommendation
Personally, I find the paid subscription version far too expensive!
Show original
Customer review & rating for:
ProvenExpert.com
25/02/2026Sibylle
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer,

Thank you for your feedback. We are sorry that you find our paid subscriptions too expensive. We always strive to offer you value for money.

We would be happy to discuss options or offers that might better suit your needs. Simply contact us at support@provenexpert.com.

Yours sincerely,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
Thank you very much for your prompt response when my subscription model was no longer suitable. One email was all it took, and I was able to smile again—I received the help I needed.
Show original
Customer review & rating for:
Service
23/02/2026Ulf Collasch
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Collasch,

Thank you very much for your kind feedback! We are pleased that we were able to process your request so quickly. It is very important to us to make everything as simple and uncomplicated as possible for our customers.

Please do not hesitate to contact us at any time.

Yours sincerely, Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
I highly recommend it! 5 stars in all categories.
Show original
Customer review & rating for:
ProvenExpert
21/02/2026Sonja Metzger
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Thank you very much Mrs. Metzger,

We are very pleased about the great feedback and are of course always available for questions and concerns.

With best regards
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
A very helpful employee contacted me. Every email was processed and answered promptly. Thank you very much.
Show original
Customer review & rating for:
Service
17/02/2026DIANNA 24 GmbH - Im Alter daheim
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear Ms. Löwenstein, thank you very much for the great review! We are delighted that you are so satisfied! Best regards, Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
My thanks go to Ms. Lindenblatt—this is the kind of service you want. Many thanks for your patience and your immense help with the changes. I can only recommend ProvenExpert!
Show original
Customer review & rating for:
Service
12/02/2026Stefanie Koch
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear Rater,

Thank you very much for the great review!
We are delighted that you are so satisfied!

With best regards
Your ProvenExpert Team
3.60 out of 5
Good
We have achieved the required customer ratings and have been using ProvenExpert for years at our own expense. This makes it all the more incomprehensible that the rating seals achieved in a given year are no longer available retrospectively and that no documentation of the time frame is possible. This seems unnecessarily inflexible and, from the customer's point of view, difficult to understand.
Show original
Customer review & rating for:
ProvenExpert
09/02/2026Christian Zapp
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear Rater,

Thank you for your feedback.
The awards are always given for the current year.
There is currently no technical possibility to make the awards available retroactively for the previous year. This is the same for all customers.
Please make sure that you always order and request the awards for the current year.

However, the rating seals are available to you at any time and you can create and download them in your profile.

Yours sincerely
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
Very quick response and solution. Friendly and communicative. Gladly again.
Show original
Customer review & rating for:
ProvenExpert Kundensupport
29/01/2026Patricia W.
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer,

Thank you very much for your review! We are pleased that we were able to help you quickly.

We greatly appreciate your trust and will be happy to help you again at any time.

With kind regards,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
Very good and attentive service.
Show original
Customer review & rating for:
ProvenExpert Kundensupport
28/01/2026Anonymously
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer,

Thank you very much for your review! We are very pleased with your kind words and are glad that you experienced attentive service.

With kind regards,
Your ProvenExpert-Team
5.00 out of 5
Excellent
Recommendation
A very user-friendly tool that is quick and easy to use. A particularly positive feature is that fake reviews are virtually impossible, ensuring that reviews remain authentic and trustworthy. Overall, a clear, secure, and user-friendly solution.
Show original
Customer review & rating for:
ProvenExpert.com
27/01/2026AV+PG AG
Reviewed company: ProvenExpert.com
ProvenExpert.com Comment from ProvenExpert.com:
Hello dear reviewer,

Thank you very much for the 5 stars!
We are delighted that you are so satisfied.

If you have any questions or suggestions, please do not hesitate to contact us!
With kind regards
Your ProvenExpert team
1,425 Reviews from
8 other sources
4.03 out of 5
Good
5.00 out of 5
Excellent
2 reviews on Stadtbranchenbuch
 
10/02/2015
Reviewed company: ProvenExpert.com
5.00 out of 5
Excellent
3 reviews on Amazon
 
11/05/2023
Reviewed company: ProvenExpert.com
5.00 out of 5
Excellent
2 reviews on Amazon
 
09/08/2022
Reviewed company: ProvenExpert.com
5.00 out of 5
Excellent
1 review on Capterra
 
03/08/2023
Reviewed company: ProvenExpert.com
5.00 out of 5
Excellent
2 reviews on eTermin
 
23/10/2024
Reviewed company: ProvenExpert.com
4.40 out of 5
Good
615 reviews on Google
 
02/03/2026
Reviewed company: ProvenExpert.com
3.80 out of 5
Good
241 reviews on Facebook
 
29/11/2024
Reviewed company: ProvenExpert.com
3.70 out of 5
Good
559 reviews on Trustpilot
 
02/03/2026
Reviewed company: ProvenExpert.com
Submit a review

Your message to ProvenExpert.com

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.
Send message

I accept the privacy policy.

All reviews and experiences about ProvenExpert.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/05/2014  |  Last update: 06/03/2026   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Join now for free!
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2026 Expert Systems GmbH