Reisebüro Schöne

Travel agency

Reisebüro Schöne
TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.86 out of 5
Excellent
1,609 Reviews
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We are an old established travel agency. However, are always up to date in the advice and technology.
We bring a lot of experience in the consultation around your dream trip.
The company was founded more than 50 years ago. This stands for quality and consistency.
With us they get any kind of travel, and this operator and independent of the company.
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Contact information

Reisebüro Schöne
Alt-Rudow 63
12355 Berlin
Germany
Directions

Contact person
Reisebüro Schöne, Citycenter Rudow

Opening hours

Websites

Social Media

99% Recommended
5 stars 1,328
4 stars 174
1 star 1
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.88)
Cost-performance ratio
Excellent (5.00)
Top competencies

Customer loyalty

4.90 out of 5
221 Reviews

Customer satisfaction

4.89 out of 5
211 Reviews

Project success

4.84 out of 5
166 Reviews

1,512 Reviews on ProvenExpert.com

4.86 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We received very friendly advice, with plenty of time and patience. They even looked for airlines that were cheaper at the start of the trip. Since we used to live in Rudow and often booked our trips there, they even looked for a hotel for us where we had stayed in 2008 and now want to go again.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
09/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Always received excellent advice
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
09/03/2026Franziska M.
5.00 out of 5
Excellent
Recommendation
Good day. You are always greeted in a friendly manner, with little or no waiting time. Everything is done to make your request possible. If it can't be done immediately, they stay on the ball. If one person is not available, another colleague will offer a kind word and take care of your request. I can highly recommend them. Best regards, tubandt
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
08/03/2026Petra Irma T.
5.00 out of 5
Excellent
Recommendation
Excellent advice, extremely friendly staff, very competent, with a wealth of experience and expertise. All in all, a place we have been happy to return to time and again for many years.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
07/03/2026Peter Kuhlisch und Sunvil K.
5.00 out of 5
Excellent
Recommendation
We feel well advised and in good hands with Ms. Dusek. The advice is very personalized and tailored to our needs.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
07/03/2026Sabine B.
5.00 out of 5
Excellent
Recommendation
The pleasant personal atmosphere is very important to me. All requests are taken into account very well.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
07/03/2026Bodo H.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent advice, always willing to listen and very helpful!
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
07/03/2026Thomas Detlef K.
5.00 out of 5
Excellent
Recommendation
The advice was very good.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
06/03/2026Juergen Lothar H.
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the Schöne travel agency. Fast, uncomplicated, and comprehensive advice. A very friendly and nice team. Astrid & Andreas from Berlin-Buckow
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
06/03/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Always in close contact with the customer. Reliability is a top priority here.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
06/03/2026S.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Silvia, thank you very much for your wonderful review and recommendation! We are delighted that you have highlighted our close contact with our customers and our reliability in such a positive light—these are precisely the things that are particularly important to us when it comes to customer service.

Your praise is a wonderful affirmation and motivation for our entire team to continue to be there for you with attentiveness, reliability, and personal commitment. We look forward to your next travel plans with us. Best regards, Your team at Reisebüro Schöne www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
They always tried to fulfill all our travel wishes. They listened to all our concerns. They called back as quickly as possible.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
06/03/2026Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear private customer, thank you very much for your excellent review and recommendation! We are delighted to read that we were able to fulfill your travel wishes, listened to all your concerns, and always responded quickly to your calls—that's exactly how good travel support should feel.

Best regards, Your team at Reisebüro Schöne www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
There is nothing negative to report. Special praise goes to Ms. Dusek. She is always helpful, and you can look forward to your vacation!
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
06/03/2026Torsten F.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. Frey,

Thank you very much for your excellent review and your appreciative words! We are very pleased that you are so completely satisfied and can simply look forward to your vacation without any "negative points". We would like to pass on a very special thank you to Mrs. Dusek - it's great that her support has made your anticipation of your trip even easier.

Your praise is a wonderful motivation for us to continue to accompany you in the future with competence, reliability and heart in your travel planning. We wish you a great trip and many wonderful impressions!

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Ms. Dusek provided competent advice and offered sensible alternatives. Feedback was provided promptly.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
15/01/2026Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much for your great review!
We are very pleased that Ms. Dusek was able to assist you competently and that you were satisfied with her alternatives. Your positive feedback on our service means a lot to us! We are proud to have such talented people as Ms. Dusek on our team who always strive to provide the best possible experience for our customers. Thank you for recommending us!
We look forward to welcoming you back soon!
5.00 out of 5
Excellent
Recommendation
I received very competent advice and am already looking forward to my wonderful trip.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
08/01/2026Sabine F.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you, Sabine F., for your positive review.
We are pleased to hear that you were satisfied with the advice and are looking forward to your trip.
We wish you a wonderful and unforgettable experience.

Regards
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Ms. Dusek has been our contact person for many years and will always remain so. She always takes the time to help us and makes us feel very well looked after, whether in person or on the phone. We would like to take this opportunity to express our sincere appreciation.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
07/01/2026Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you for your wonderful review!
4.50 out of 5
Excellent
Recommendation
I didn't have an appointment but they still made time for me.
I received very good advice.
Friendly team.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
23/12/2025Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
We are pleased to hear that you received good advice despite not having an appointment and that our friendly team was able to assist you.

We work hard to ensure that every customer feels welcome here.

We hope to see you again soon! 😊

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Very friendly and competent, you receive offers at short notice for all inquiries according to your own ideas,
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
22/12/2025Dieter S.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. Stein,

Thank you very much for your wonderful review and your words of praise! We are very pleased that you emphasize our friendliness, competence and the fast processing of your inquiries so positively.

Your feedback means a lot to us and encourages us to continue to support our customers with attention, experience and individual advice for every travel planning. We look forward to your next booking with us!

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de

Merry Christmas !
5.00 out of 5
Excellent
Recommendation
We are pleased with the extremely nice and competent advice from Mrs. Dusek . She gives good tips and is helpful when we are overwhelmed on the computer. Thank you Furchert family
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
22/12/2025Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. xxx,

Thank you very much for your wonderful review and kind words! We are particularly pleased that you are so satisfied with the advice and support you received from Ms. Dusek. Her empathetic and helpful manner is appreciated by many customers - it's great that you feel the same way.

Your praise means a lot to us and is a great motivation to continue our commitment and service at this personal level. Mrs. Dusek would like to thank you very much for your trust!

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
We feel very well looked after by Mrs. Dusek
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
17/12/2025R.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you for your feedback, R. We are pleased to hear that you feel you are in good hands with Ms. Dusek. Your positive feedback motivates us to continue to offer our best service. If you have any further suggestions or requests, please let us know.

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Friendly, competent and patient advice for special requests.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
15/12/2025Detlef S.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. Schulze,

Thank you very much for your excellent review and kind words! We are very pleased that you found our advice to be friendly, competent and patient - especially when it came to individual requests.

Your praise is a wonderful confirmation and motivation for us to continue to support our customers with experience, attention and pleasure in their travel planning.

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
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All reviews and experiences about Reisebüro Schöne are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 31/12/2021  |  Last update: 08/03/2026   |  Report profile

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