Sun-World Reisebüro

Booking trips, vacations, cruises, transfers, insurance

Sun-World Reisebüro
CUSTOMERS' CHOICE 2024
TOP SERVICE PROVIDER 2024
4.94 out of 5
Excellent
477 Reviews
Contact information
On 01.03.2024 we celebrated our 30th company anniversary of which we are truly very proud. We book your dream vacation all over the world. Whether you are planning a beach vacation, a cruise or a long-distance trip, we have the right vacation for...

Contact information

Sun-World Reisebüro
Sterkrader Str. 247
46539 Dinslaken
Germany
Directions

Contact person
N. Kellermann-Rummel / Sun-World Reisebüro GmbH

Images & Videos

100% Recommended
5 stars 214
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (5.00)
Cost-performance ratio
Excellent (4.80)

215 Reviews on ProvenExpert.com

4.99 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Super reception and immediately responded to our request and still made improvements, we will book here again at any time.
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
07/11/2024S.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Sascha, we are delighted that you felt at home with us right from the start. We always endeavor to offer you alternatives in addition to your own wishes. This allows you to weigh up exactly what suits you and decide individually. This will make your vacation the experience you want it to be. Thank you for your trust and your review. Stay healthy, have a great vacation and see you soon. Kind regards from your Sun-World travel agency in Hiesfeld ♥
5.00 out of 5
Excellent
Recommendation
Absolutely friendly and competent advice. The lady was very friendly and trustworthy. We would book our vacation there again next time.
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
06/26/2024Anonymously
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Mrs. Hoffmann, thank you very much for your review and the compliment. We believe that "trust" is the most important link between us and our customers when it comes to travel bookings and advice. This is the only way for us to be able to respond to your needs in peace and ultimately provide you with individual advice. We would like to take this opportunity to thank you for your travel booking and look forward to seeing you again. Best regards from your Sun-World travel agency in Hiesfeld ♥
5.00 out of 5
Excellent
Recommendation
A nice and friendly, detailed consultation here made me feel very well looked after. The rest of the trip is also handled by the travel agency, which gives me a lot of security, I am very satisfied! Thank you
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
06/07/2024Norbert S.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Mr. Senske, thank you very much for your appreciative words and your trust. It is not an easy time at the moment - both for you and for us - but it is our special concern that you get the time out and relaxation that you deserve. Thank you for your booking. Stay healthy. We look forward to seeing you again soon. Best regards from your Sun-World travel agency team in Hiesfeld
5.00 out of 5
Excellent
Recommendation
It was my first Keuz trip and it was simply wonderful. The perfect advice made it an unforgettable vacation for us. I have never come home so relaxed. Thank you very much ...
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
05/08/2024Michael J.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Mr. Just, we are really pleased and thank you very much for the great feedback and the 5* rating. If a vacation reflects exactly what you want and you come back relaxed, then we have done everything right. Nice to read ♥ So we look forward to seeing you again in our office. Stay healthy. Best regards from your Sun-World travel agency team in Hiesfeld
5.00 out of 5
Excellent
Recommendation
With the advice and all the information about the trips and also about the individual countries.
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
04/29/2024Tim R.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Mr. R. - thank you very much for the great review and your statement. We are always very pleased about this, as it motivates us to continue doing exactly what we have been doing for 30 years now. This only works with customers who feel they are in good hands and who remain loyal to us (even in difficult times). So THANK YOU to you too ♥ We look forward to seeing you again. Stay healthy, best regards from your Sun-World travel agency in Hiesfeld.
5.00 out of 5
Excellent
Recommendation
We booked a trip with a group of 10 people. The advice and support was great.
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
04/25/2024Anonymously
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear customer. Thank you very much for your kind words and, of course, for the TOP rating you gave our travel agency. The strength of a travel agency is particularly evident when larger groups are traveling. Because on the Internet you quickly reach your limits here. A partner who can meet all your needs is an individual partner. Thank you for your trust. Stay healthy. See you soon your Sun-World travel agency team in Hiesfeld
5.00 out of 5
Excellent
Recommendation
Well, if you want to book an uncomplicated but competent, fair and goal-oriented vacation, this is the right place for you!!!
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
04/19/2024M.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear MG78 customer ;) - Your words are well chosen, short and concise - but very precise. We are really very pleased and this corresponds exactly to the standards we set ourselves. Thank you for placing your trust in us and allowing us to book your vacation. We look forward to seeing you again soon. Stay healthy. Best regards from your Sun-World travel agency team in Hiesfeld
5.00 out of 5
Excellent
Recommendation
Last week we went to the Sun-World travel agency to find out about a trip to New Zealand by camper. We were contacted by telephone in advance and asked about our wishes, so that initial suggestions were already available at the time of the appointment. They responded very flexibly to our ideas and we received several offers. The atmosphere in the travel agency was particularly great. There is a great atmosphere in the team and you feel completely well looked after and well advised. We would love to come back :-)
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
04/09/2024Maren S.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Mrs. Maren S. - what a lovely, very detailed and appreciative review. Thank you very much for your kind words. The issue of fairness is extremely important to us. If something cannot be implemented by us in the way you wanted, then we hope that we have at least shown you a way forward with our tips. We look forward to being at your side for your next vacation planning - both in an advisory and booking capacity. Stay healthy. Kind regards from your Sun-World travel agency in Hiesfeld
5.00 out of 5
Excellent
Recommendation
Great advice, super friendly, we have definitely found a new travel agency we trust.
Always happy to return ☺️
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
04/08/2024Nicole B.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Mrs. Burnic, thank you very much for your great review and the kind words. It is also easy for us to meet relaxed customers and to see their enthusiasm when we hit the "bull's eye" in the selection of our hotels. It will be a dream trip and, as always, we will be at your side not only during the booking process. Let us know if you need any further assistance. Stay healthy, see you soon at your Sun-World travel agency in Hiesfeld ♥
5.00 out of 5
Excellent
Recommendation
Very competent employees who respond to individual wishes and also take a lot of time for the customer :-)
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
04/05/2024Petra M.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Mrs. Mertens, it is always nice to read that our customers feel that they are in good hands with us. Your renewed travel booking shows us that you are satisfied with our service. Thank you very much for your great review and your kind words. We look forward to welcoming you again soon. Stay healthy. Kind regards Nicole Kellermann-Rummel
5.00 out of 5
Excellent
Recommendation
I went there spontaneously and immediately received detailed & very friendly advice. The ladies in the travel agency are a great team and go out of their way to accommodate individual requests.
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
03/14/2024A.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Aurora, thank you very much for your review and recommendation for our travel agency. We are delighted that you felt you were in good hands with us. We are at your disposal for any further requests. We look forward to seeing you again. Stay healthy. Best regards from your Sun-World travel agency team
5.00 out of 5
Excellent
Recommendation
Very friendly, very good advice and very good service. We had to cancel and rebook our trip for personal reasons and were very well advised and looked after by Ms. Benninghoff and Ms. Kellermann.
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
02/23/2024Anonymously
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear customer, thank you very much for this great review. Especially in situations that are often accompanied by changes and rebookings, it is clear how important competent contact persons are. We would therefore like to thank you for your trust. We look forward to seeing you again. Stay healthy. Best regards from your Sun-World travel agency in Hiesfeld ♥
5.00 out of 5
Excellent
Recommendation
If you're looking for the ultimate vacation, then you simply have to pop into Sunworld and ask for Ms. Kellermann - she's a real vacation angel!

We came with a wish list that was more like a storybook and somehow she managed to turn it all into reality.

Right from the start everything felt super relaxed, almost like chatting to an old friend who also happens to be a vacation fairy. Ms. Kellermann took all the time in the world to go through our sometimes crazy ideas.

And with her impressive know-how and personal insights, she guided us to a place we hadn't even dared to dream of - but which ended up being exactly what we wanted.

Honestly, without Ms. Kellermann's magic we would never have found our dream vacation. She not only listened, but also made our almost impossible wishes come true, creating an atmosphere where we really felt at home.

So, if you are looking for someone who will take your vacation dreams seriously and make them come true, Ms. Kellermann at Sunworld is your go-to person.

A huge thank you to her and the whole Sunworld team - you really made us happy!
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
02/23/2024Wolfgang & S.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Sabine, dear Wolfgang. Taking a deep breath was my first thought when I read your loving and appreciative words ♥. I like to call myself a "Reiseuschi" but to be seen as a vacation fairy who can and may fulfill vacation dreams, I have never seen it that way. You have made me really happy and I am very pleased that you felt so comfortable with us. However, I must take up the cudgels, because the entire team deserves this appreciation and will also act as "vacation fairies" for your next dream vacation. We look forward to seeing you again. Stay healthy. Best regards from your Sun-World travel agency team
5.00 out of 5
Excellent
Recommendation
We have been booking our trips with this travel agency for more than 10 years and are more than satisfied. Unfortunately, you can't give more than 5 stars, otherwise we would give more. You always get a warm welcome, advice without time pressure, so that you simply feel comfortable.
From the planning to the booking, all wishes and concerns are implemented 1A.
Special thanks to Nicole and Regina, planning a trip with you is always a lot of fun and you have a lot to laugh about. You have your hearts in the right place.
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
02/05/2024Leonie & D.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Leonie, dear Daniel. Wow, what a lovely and appreciative review for us. Thank you so much for that. Your loyalty shows us that we are on the right track. We certainly don't always get everything right - but we are happy to go the extra mile to make your dream vacation come true. Thank you for your loyalty, your 5* rating. See you soon, stay healthy. Best regards, your Sun-World travel agency team Hiesfeld ♥
5.00 out of 5
Excellent
Recommendation
Always super good and uncomplicated advice.
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
02/01/2024U. H.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear U. Hoffmann, thank you very much for the TOP 5* rating and your kind words. The most fun is to be able to book your vacation in a travel agency in a relaxed and uncomplicated way. That's exactly what we stand for, because at the end of the day, it's at our desk that the initial anticipation should arise. Thank you very much for your trust. We look forward to seeing you again. Stay healthy. Your Sun-World travel agency team Hiesfeld
5.00 out of 5
Excellent
Recommendation
We booked our honeymoon to Thailand with this travel agency and are totally satisfied with the advice and the whole service around it.
We will never book anywhere else again. Here you get all your questions answered and they don't take money out of your pockets.
We are already looking forward to the preliminary discussion of our trip to get more information on how to move around in Thailand. We think that's just great and very obliging.
Thank you very much for the great advice! 🫶
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
01/28/2024Anonymously
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Sawadee kah (Good day) - in Thai ;). Thank you very much and with a smile on our faces we thank you for the kind words and the appreciation. It always makes us very happy, especially when we can recommend our favorite countries. THANK YOU for your trust and your travel booking. We also look forward to seeing you again. Stay healthy. Until then, your Sun-World travel agency in Hiesfeld
5.00 out of 5
Excellent
Recommendation
Great advice combined with a lot of humor and many tips.we were there for the 2nd time and would always visit the travel agency again.a clear recommendation.we feel in good hands there and the price-performance ratio is top.keep it up girls and good luck in the new year.
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
12/30/2023Giuseppe & R.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Rita, dear Giuseppe. A healthy and eventful NEW YEAR 2024 from the whole team too, together with a big thank you for these great words and the great review. As a regular customer, you can be the judge and we are delighted that you have repeatedly expressed your trust in us. We look forward to seeing you again. Stay healthy, see you soon Your Sun-World travel agency team in Hiesfeld
5.00 out of 5
Excellent
Recommendation
We have never experienced such friendly and personal advice anywhere else.
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
12/30/2023Anonymously
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Mrs. Meinecke-Allekotte, we would like to say THANK YOU for your trust, your visit to our travel agency and the associated booking. THANK YOU also for the 5* rating and your kind words. That really made us very happy. How nice that you felt so well looked after. We look forward to seeing you again. Stay healthy, see you soon Your Sun-World travel agency team in Hiesfeld
5.00 out of 5
Excellent
Recommendation
The team is absolutely authentic and always strives to find the best for the customer. Every tip and every recommendation has been worth its weight in gold. The absolute number 1 for us !!!!!
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
12/17/2023Anonymously
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear customer. What a lovely review and compliment you have given us. We are pleased that you felt you were in good hands and would be delighted if we could assist you with advice and bookings for future vacation plans. We look forward to seeing you again soon. Your Sun-World travel agency in Hiesfeld wishes you a healthy start to the new year
5.00 out of 5
Excellent
Recommendation
Perfect advice, preparation and booking of our first cruise. We are now infected and will definitely book with Sunworld again. Thank you also for the generous surprise for my birthday, best wishes from the far north.
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Customer review & rating for:
Sun-World Reisebüro "Mit uns in die Ferne reisen"
12/08/2023Jörg F.
Sun-World Reisebüro Comment from Sun-World Reisebüro:
Dear Mr. Frenz, what a pleasure it was to meet you. Congratulations again on your birthday. We would like to take this opportunity to thank you for your booking from the far north, your kind words and the great review. Thank you very much. We wish you all the best for the future. We look forward to hearing from you again. Until then, have a wonderful pre-Christmas season from your Sun-World travel agency team in Hiesfeld ♥
262 Reviews from
2 other sources
4.91 out of 5
Excellent
5.00 out of 5
Excellent
17 reviews on Facebook
 
10/16/2020
4.90 out of 5
Excellent
245 reviews on Google
 
07/14/2024
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All reviews and experiences about Sun-World Reisebüro are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/15/2020  |  Last update: 07/21/2024   |  Report profile

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