P.T.A. TOURS Reisen

Personalized individual, group, and hiking trips worldwide.

P.T.A. TOURS Reisen
4.87 out of 5
Excellent
106 Reviews
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P.T.A. TOURS Travel Agency – Travel with Personality

A trip is more than just booking a flight, hotel, or cruise. It begins with an idea, a longing, and the desire to experience something special.
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P.T.A. TOURS Reisen
Kaiserstraße 66
41747 Viersen
Germany
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P.T.A. TOURS Reisemanufaktur

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99% Recommended
5 stars 88
2 stars 0
1 star 0
Quality
Value
Services
Consulting
Customer service
Excellent (4.88)

Reviewers on ProvenExpert recount that they experienced excellent customer support, highlighting responsiveness and helpfulness throughout their interactions. Additionally, they reported positive travel experiences, noting well-planned itineraries and enjoyable trips. Reviewers appreciate the personalized service they received, which contributed significantly to their satisfaction.

Top competencies

Professionalism

4.92 out of 5
26 Reviews

Reliability

4.92 out of 5
25 Reviews

Customer loyalty

4.84 out of 5
25 Reviews

98 Reviews on ProvenExpert.com

4.86 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Excellent advice and support, including on-site assistance
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Customer review & rating for:
P.T.A. TOURS Reisen
10/08/2026Anonymously
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Support and assistance whenever you need it!
Thank you very much for this positive review.
5.00 out of 5
Excellent
Recommendation
A perfectly organized trip with personalized service—what more could you ask for?
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Customer review & rating for:
P.T.A. TOURS Reisen
08/07/2026Dr. Monika M.
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you so much for these kind words! 😊 We’re truly delighted that you felt completely taken care of throughout your trip. That’s exactly what we consider a successful trip: traveling in a relaxed manner, experiencing special moments, and knowing that someone is personally looking out for you. And coming home with lots of wonderful memories—what more could you ask for!

Warm regards,
P.T.A. TOURS Reisemanufaktur
5.00 out of 5
Excellent
Recommendation
Excellent advice before the trip and outstanding support from the tour guide during the trip.
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Customer review & rating for:
P.T.A. TOURS Reisen
08/04/2026Anonymously
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you so much for your wonderful feedback!

We’re so glad you felt so well taken care of, from your initial consultation all the way through to our on-site support. That’s exactly how it should be. We look forward to welcoming you back on another trip soon!

Warm regards,
Your P.T.A. TOURS Travel Agency
5.00 out of 5
Excellent
Recommendation
The selection of the travel itinerary (Canada), especially the warm and dedicated support provided by Andrea Baumeister.
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Customer review & rating for:
P.T.A. TOURS Reisen
07/28/2026Elisabeth J.
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you so much for your wonderful feedback!

I’m so glad you enjoyed our trip to Canada so much and that you felt well taken care of throughout the entire trip. The personal attention and the many little details that make a trip special are particularly important to me.

Thank you so much for your trust and your kind words. Perhaps our next trip together will take us to another special place soon.

Warm regards,
Andrea Baumeister
P.T.A. TOURS Reisemanufaktur
4.75 out of 5
Excellent
Recommendation
Highly personalized care that takes personal sensitivities and preferences into account
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Customer review & rating for:
P.T.A. TOURS Reisen
07/28/2026Luise Anna G.
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you very much for your kind words.

It means a lot to us to read that you appreciated our personalized service and our attention to your wishes. That’s exactly why we take the time to do this—because everyone travels differently and has different expectations and needs.

Thank you very much for your trust. We look forward to welcoming you back on one of our trips sometime in the future.

Warm regards,
The P.T.A. TOURS Team
5.00 out of 5
Excellent
Recommendation
It was a wonderful trip in pleasant company, filled with amazing experiences. All of the accommodations were well-chosen and offered excellent service. Andrea personally took care of every detail, big and small, so that nothing was left to be desired. Thank you so much!
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Customer review & rating for:
P.T.A. TOURS Reisen
07/26/2026J. H.
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you so much for your kind words and this wonderful review!

We’re so glad you have such fond memories of the trip and that you were completely satisfied with the accommodations, the service, and the overall travel experience.

Your personal praise for Andrea means a great deal to us. She takes care of her guests with passion, experience, and great joy—often, it’s the little things behind the scenes that make a trip relaxed and carefree. The fact that you noticed exactly that is the greatest recognition for her.

Thank you very much for your trust and for the time we spent together. We’re already looking forward to welcoming you back on one of our upcoming trips!

Warm regards!
5.00 out of 5
Excellent
Recommendation
Customer service was simply top-notch. The entire travel package was put together perfectly, and the support left nothing to be desired.
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Customer review & rating for:
P.T.A. TOURS Reisen
07/26/2026Dr. Gabriele A.
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you so much for your wonderful review!

We’re so glad you felt well taken care of from the very beginning and that our travel package met your expectations exactly. We strive to put together every trip with great care—so it’s all the more rewarding when that’s how it’s perceived.

Thank you very much for your trust. We look forward to welcoming you back on one of our trips soon!
5.00 out of 5
Excellent
Recommendation
We are always very satisfied and will continue to happily book with P.T.A. Tours!!!
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Customer review & rating for:
P.T.A. TOURS Reisen
06/22/2026S.
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Dear Simone,
Thank you very much for your wonderful review and your long-standing loyalty. We are very pleased that you were once again completely satisfied and that you rated our advice, our service, and the travel arrangements so highly.

Thank you very much for your trust—we look forward to planning your next trip for you as well.

Warm regards,
P.T.A. TOURS Reisen
5.00 out of 5
Excellent
Recommendation
The hotel’s location, amenities, breakfast, rooms—and especially the bar—were perfect for us.
We were also satisfied with our trip there on the DB; unfortunately, on the return trip in the IC 1st class,
there was no service car (drinks, etc.) available.
Otherwise, everything went smoothly.
I’d be happy to recommend PTA Tours!
Best regards, Gabriele Kättner
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Customer review & rating for:
P.T.A. TOURS Reisen
05/03/2026Gabriele K.
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Dear Ms. Kättner,

Thank you very much for your lovely feedback - we are delighted that you felt so comfortable at the hotel and that everything went well overall.

It's a shame that the service in 1st class was missing on the return journey - thank you for letting us know.
We are all the more pleased about your recommendation and hope to welcome you on another trip soon!

Best regards
Your PTA TOURS Team
5.00 out of 5
Excellent
Recommendation
The trip to Cairo was very well organized. The tour guide was always available. The local team responded flexibly to circumstances, so that we were even able to visit more sights than originally planned. Suggestions from the group were always met with a positive response. My expectations were met 100%.
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Customer review & rating for:
P.T.A. TOURS Reisen
03/12/2026Barbara M.
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you very much for your lovely feedback and kind words! We are very pleased that you found the trip to Cairo to be an all-round success and that you had such positive memories of the organization and on-site support.

To be able to react flexibly to the circumstances and wishes of the group on site and to include additional sights in the travel program is also a great compliment to the professionalism and flexibility of our guides and agents on site!

Thank you very much for your trust - we hope to welcome you again soon on one of our tours!
5.00 out of 5
Excellent
Recommendation
I had a really good trip and experience, but I would say that traveling on your own is not for everyone
If we didn't have an idea of where and what we were going it would have been expensive in taxis.
The hardest part was probably getting to the day trip early in the morning. There was 2 km to walk it turned out,
but we barely made it.
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Customer review & rating for:
P.T.A. TOURS Reisen
11/03/2025Poul Erik Fisker J.
5.00 out of 5
Excellent
Recommendation
I had booked a safari in Tanzania (Tarangire National Park, Ngorongoro Crater, Serengeti) followed by a beach vacation in Zanzibar.
I received detailed information about the planned day trips and lodges/camps in advance.
The accommodation was carefully selected and extremely comfortable. The food was very good, the staff friendly and courteous. The jeep for the game drives was driven by an experienced and always cheerful driver; he brought us very close to the wildlife in particular.
The final beach vacation in a boutique hotel on the east coast of Zanzibar left nothing to be desired.
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Customer review & rating for:
P.T.A. TOURS Reisen
10/28/2025Anonymously
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you so much for your enthusiastic feedback - it's wonderful to read that your trip through Tanzania and to Zanzibar was so memorable!

How wonderful that you were able to experience the diversity of Africa so intensively - from the endless plains of the Serengeti to the majestic slopes of the Ngorongoro Crater and the gentle beaches of Zanzibar. We are particularly pleased that you felt so comfortable in the accommodation, on the game drives and in the boutique hotel.

Experiences like these stay with you forever - the golden light of the savannah, the call of the wild animals at sunset, the gentle sound of the sea in the morning.

Where will your wanderlust take you next?
We would be delighted to make your next travel yearnings come true again.

Thank you for your stars!
5.00 out of 5
Excellent
Recommendation
Top trip Tanzania/ Zanzibar. Well organized, nice and competent local guides, cool accommodation. Great destination.
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Customer review & rating for:
P.T.A. TOURS Reisen
10/23/2025Anonymously
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
We are delighted that you enjoyed your trip to Tanzania and Zanzibar so much. A perfect mix of safari adventure and island feeling - and with such an open-minded travel group, the experience is twice as much fun! Thank you for joining us!
5.00 out of 5
Excellent
Recommendation
I can recommend my trip with PTA to Tanzania and Zanzibar with a clear conscience! The outward flight with transfer to the first lodge at dawn went smoothly, the room was even ready for us to sleep in at 6.00 am. The following days with James, the guide, who spoke perfect German, were filled with many animal sightings. Every lodge we stayed in had its own special charm. Even the overnight stays in tents were comfortable, the shower water was always warm and the bed comfortable!
Breakfast and dinner were prepared with a lot of love and tasted very good.
On day 7, it was time to say goodbye to lions, elephants, giraffes, wildebeests, zebras and many other animals.
After a flight in a small propeller plane, we landed safely in Zanzibar and were able to relax on a beautiful beach and enjoy the delicious food!
It was interesting to visit Stone Town in Zanzibar City and a spice farm where we could see how all our spices are grown and harvested.
Looking back, I can only recommend this trip to anyone who wants to visit Tanzania with the Big Fives.
Many thanks to Andrea and Thomas for these wonderful days!
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Customer review & rating for:
P.T.A. TOURS Reisen
10/22/2025Anonymously
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you so much for your wonderful feedback!
It's great to read how much you enjoyed Tanzania and Zanzibar - the wildlife sightings, the lodges, the good food and all the special moments along the way. It's experiences like these that make a trip unforgettable - and we're delighted that we were able to make them possible for you.

The success of such a trip always depends on the participants - and you were simply a wonderful group! Your openness, joy and curiosity certainly helped to make these days so special.

Thank you for your trust and enthusiasm - it really means a lot to us.
Maybe we'll see you again soon for another adventure!

Best regards
Andrea & Thomas
5.00 out of 5
Excellent
Recommendation
It was an all-round carefree package. Everything was and was well organized on site. And the destination, the hiking tours were excellently chosen. The hotel was also very well chosen.
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Customer review & rating for:
P.T.A. TOURS Reisen
10/09/2025Gudrun B.
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Carefree all round! Perfect..... that's how it should be!
But the island also showed its most beautiful side again! The little bit of rain was quickly forgotten.
Many thanks for the stars!
5.00 out of 5
Excellent
Recommendation
Individual advice and excellent service - for many years
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Customer review & rating for:
P.T.A. TOURS Reisen
10/06/2025Anonymously
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you! We'll see you again!
Kind regards.
5.00 out of 5
Excellent
Recommendation
We were particularly impressed with the extras, such as the group dinners at the hotels. Instead of leaving the hotel and then looking for a recommended eating establishment, it was easier and less time consuming and more sociable to dine with fellow travelers. The coaches were spacious and comfortable. For the most part the city tours were well presented.
Customer review & rating for:
P.T.A. TOURS Reisen
09/17/2025Anonymously
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you for your kind comment.
4.68 out of 5
Excellent
Recommendation
My first two tours with PTA and they were excellent. Looking forward to travelling with you again.
Cheers,
John.
Customer review & rating for:
P.T.A. TOURS Reisen
09/07/2025John C.
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Hi John,
thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed your first two tours with PTA. It was a pleasure having you with us, and we can’t wait to welcome you back for more adventures in the future.

Warm regards,
The PTA Team
4.29 out of 5
Good
Recommendation
Well-selected hotels near the hiking events, reliable local bus companies
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Customer review & rating for:
P.T.A. TOURS Reisen
09/05/2025Anonymously
P.T.A. TOURS Reisen Comment from P.T.A. TOURS Reisen:
Thank you very much.
4.50 out of 5
Excellent
Recommendation
mangement of tour was very good
Customer review & rating for:
P.T.A. TOURS Reisen
09/03/2025Anonymously
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5.00 out of 5
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All reviews and experiences about P.T.A. TOURS Reisen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/13/2021  |  Last update: 10/15/2026   |  Report profile

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