Level 16 GmbH

Apple reseller / Apple service specialist in Augsburg. Mac, iPad, iPhone.

Level 16 GmbH
4.93 out of 5
Excellent
272 Reviews
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The owner-managed Level 16 GmbH offers solutions for business and private customers. With over 23 years of experience with Apple products and professional business solutions, we know the Mac, iPad and iPhone down to the smallest detail and can...
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Contact information

Level 16 GmbH
Karlstraße 11
86150 Augsburg
Germany

Contact person
Simon Wiedemann

Opening hours

Thursday 10:00 am-12:00 pm

Websites & Profiles

100% Recommended
5 stars 259
4 stars 13
3 stars 0
2 stars 0
1 star 0
Quality
Service on offer
Services
Consulting
Friendliness
Customer service
Excellent (4.94)
Top competencies

Customer loyalty

4.95 out of 5
19 Reviews

Customer satisfaction

4.94 out of 5
18 Reviews

Professionalism

4.88 out of 5
17 Reviews

272 Reviews on ProvenExpert.com

4.93 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Top price-performance ratio, super nice and especially competent advice. Here you have the feeling that authentic and according to customer needs is recommended. I am super happy with my new iMac27 rocket baby! Thank you very much Mr. Wiedemann! I am absolutely happy to recommend you! :)
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
03/18/2021M. S.
5.00 out of 5
Excellent
Recommendation
Ordered an iMac 27 with special configuration, delivery earlier than expected, competent, friendly advice, recommend without reservation.
Heidemarie Henkel (Bad Lippspringe)
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
03/07/2021Heidemarie H.
5.00 out of 5
Excellent
Recommendation
iMac 21,5" -action package was delivered promptly as offered and works flawlessly.payment with mastercard is unfortunately not possible,which I personally prefer when ordering from abroad .emails are responded to quickly.will certainly recommend the company level16.
Josef / austria
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
10/12/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Many occasions have already brought me to the small and fine store in Augsburg. Repair of a MacBookPro, examination of an IPhone 6s, backup hard drive for TimeMachine purchased, advice for various Apple products. Always I have the feeling to be advised honestly and correctly, accompanied by the security to buy the right product for my needs. Many thanks to the team.
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
06/27/2020P.
4.94 out of 5
Excellent
Recommendation
Level 16 GmbH offers excellent expertise , good advice and a very friendly service and factual advice that is second to none! If I need more devices from apple, I will turn again to Mr. Wiedemann and his team....
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
05/20/2020Ingo H.
5.00 out of 5
Excellent
Recommendation
Got my ordered iMac 27 inch delivered today, even a day earlier than the stated delivery date. Everything TOP! Very good service at a reasonable price, highly recommended! Am very positively surprised for an online store.
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
03/06/2020Anonymously
5.00 out of 5
Excellent
Recommendation
1. answer to my inquiries: correct 2. execution order - upgrade from harddisk to SSD -: okay 3. personal consultation: very good 4.: technical execution: perfect 5.: additional service like diagnosis, cleaning etc.: thank you!
Will remain customer of Level 16 (two service cases so far)
Dr. Uwe H. Wolfmeier
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
02/28/2018W.
4.92 out of 5
Excellent
Recommendation
I am very satisfied all around! Level 16 can be recommended without reservation.
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
11/20/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Better than in the Apple store, since no appointment is necessary.
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
10/29/2017Gruber S.
5.00 out of 5
Excellent
Recommendation
Even without elaborate appointments, help is provided here immediately. Thank you very much!
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
10/29/2017Markus L. P. (130 Xing Kontakte)
5.00 out of 5
Excellent
Recommendation
My cell phone had a cracked display. What was especially great was that I was able to use the phone again the same day/afternoon.
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
10/19/2017Anonymously
4.85 out of 5
Excellent
Recommendation
My Mac needed a tune up and a memory upgrade. Both were done quickly and competently.
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
09/12/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Top service and much faster than Apple itself!
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
08/17/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Device was quickly and competently brought up to date. Advice and service very friendly!
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
08/03/2017Anonymously
5.00 out of 5
Excellent
Recommendation
The Level 16 team does what a customer ideally expects: a quick solution to the problems/concerns/wishes. Level 16 does this in a friendly and competent manner. You get what you ask for, precisely in relation to the requirements, with clear and fair prices.
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
07/12/2017O. - VfU
5.00 out of 5
Excellent
Recommendation
The service was delayed, but the provider could not help that. He tried very hard to keep the delay as short as possible.
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
07/06/2017Adam W.
4.60 out of 5
Excellent
Recommendation
In Level 16, I received competent and very friendly advice. I was particularly impressed by the friendly and objective way they treated me as a customer. In contrast to the direct Apple stores, where you are either treated like a child or with an incomprehensible arrogance, the contact in Level 16 is friendly, objective and on the same level... Therefore, I can only highly recommend Level 16. B. K.
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
07/06/2017B. K.
5.00 out of 5
Excellent
Recommendation
fast unbureaucratic help!
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
06/22/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Fixed and competent.
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
06/14/2017Alfred H.
5.00 out of 5
Excellent
Recommendation
Fast and friendly help.
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Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
06/14/2017Dennis L.
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All reviews and experiences about Level 16 GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/07/2016  |  Last update: 03/28/2021   |  Report profile

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