Anne is a very special lecturer. She masters the subject of communication from the ff and conveys it in such a way that after a 7-hour training day you wonder where the time went. The handout is excellently structured, but only served as a guideline (at least in my FB). So there was no chewing over boring theory for ages, but what you really need: practice, practice, practice as it's best! I got so much out of these two days for myself and my work and was able to develop a completely new (own) point of view. Anne literally lives her #h2h and that makes you authentic and creates a lot of trust. I am sure that "competent parenting" was not my last training with her!
A heartfelt thank you!
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