Kaffee Müller GmbH

Your reliable service partner for repair and maintenance of your coffee systems

Kaffee Müller GmbH
193 Reviews i
published (99%)
out of 194 reviews
Contact information
Good coffee taste is not witchcraft! - The company Kaffee-Müller has seen itself as an ambassador of "pleasure" for 15 years now. Deeply rooted in the Kaskelkiez, near the Ostkreuz train station in Berlin, the company has made a name for itself not only in the capital, but in Brandenburg and also nationwide for Saeco coffee machines.

Contact information

Kaffee Müller GmbH
Landsberger Allee 68a
10249 Berlin
Germany
Directions

Review from 08/01/2023  
5.00 out of 5
Excellent
Information
Top competencies

Customer loyalty

4.94 out of 5
18 Reviews

Reliability

4.89 out of 5
18 Reviews

Quality

4.89 out of 5
18 Reviews

80 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Headquarters at Landsberger Allee 68A. It is Tuesday. The coffee machine is observed, there is no technician who can perform initial assessment of the problem. I will be called this week.
Thank you very much! Customers very unfriendly!
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
08/01/2023S.
5.00 out of 5
Excellent
Recommendation
Very nice phone contact - no rip-off, would gladly give 6 stars. Thanks for a simple tip that saves a lot of money!
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb Online-Shop
04/04/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Competent and very friendly
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb Online-Shop
06/15/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly staff, fast processing and execution of repairs or maintenance and helpful advice on the care of the coffee machine.
This workshop is highly recommended!
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
05/25/2022Anonymously
4.67 out of 5
Excellent
Recommendation
I brought my 11-year-old fully automatic coffee machine to Kaffee-Müller for cleaning and overhaul on the recommendation of a friend, even though the price of 130€ for maintenance is relatively high.
In any case, the machine is now a little quieter and continues to make good coffee. The staff was friendly and the services were explained transparently from the start.
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
05/02/2022F.
5.00 out of 5
Excellent
Recommendation
A coffee aunt like me was "horrified" that my DeLonghi broke after six years. I had already almost clicked the button for a new one, when I rather looked for a workshop. And I found it in the Türrschmidtstr. in Berlin - Lichtenberg at Kaffee Müller.
Friendly advice, fast service and conciliatory price!!! A new machine costs 7 times as much.
And finally - the coffee is perfect again!!!
Dear thanks again to the service team and to all, do not throw away everything so quickly and hastily.
Sincerely Mrs. Hofmann
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
05/01/2022Anonymously
4.40 out of 5
Good
Recommendation
Flexible, friendly and customer-oriented support
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
04/29/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Was also there earlier with the old machine. Clean work, no unnecessary repairs and always everything only with consultation.
I can really only recommend 👍
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
04/25/2022P.
4.67 out of 5
Excellent
Recommendation
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
03/24/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
03/22/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I have already had my Saeco machines serviced at Kaffee Müller, now my Delonghi Dinamica.
As always, again to complete satisfaction.
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb Kunden-Feedback
02/14/2022D.
5.00 out of 5
Excellent
Recommendation
As always fast and neat
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
01/17/2022R.
5.00 out of 5
Excellent
Recommendation
Everything went great. I was kept up to date on the repair and now have an almost-new machine. All communication before and after was professional.
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
12/28/2021Rene T.
4.93 out of 5
Excellent
Recommendation
Failure prediction very good, time frame was met, problems solved.
Can only recommend Kaffee-Müller.
Wolfgang
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
12/20/2021Anonymously
5.00 out of 5
Excellent
Recommendation
My Jura coffee machine no longer worked. After I had hired another company in Berlin and was so dissatisfied I found to my great joy Kaffee Müller. Am super satisfied and can recommend them to everyone.
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
12/09/2021E. K.
4.33 out of 5
Good
Recommendation
In case of repair uncomplicated processing, feedback and quick completion.
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
11/08/2021Daniela K.
5.00 out of 5
Excellent
Recommendation
Every process is immediately confirmed/documented by mail. Very professional handling, even if the workshop looks rather "shirt-sleeved". KVA after a few hours by mail, repair of my ECM portafilter within 48h!!! Absolutely benchmark! And my portafilter purrs after the repair at Kaffee Müller again as on the first day :-)
P.S. At other Berlin ECM dealers z.T. appointments only in 2 months!!! Or immediately hand over and then wait for the repair without a concrete time frame (can take several weeks). Does not go at all!
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
11/04/2021R. W.
5.00 out of 5
Excellent
Recommendation
We are totally thrilled with the honest service from Kaffee Müller. They really only repair what is defective, and they do it quickly and reliably. We're happy that we didn't buy a new machine right away, but will certainly have something from ours for a while yet. We will gladly turn to Kaffee Müller again with confidence!
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
11/02/2021Familie H.
5.00 out of 5
Excellent
Recommendation
Super fast and friendly.
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
10/29/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very nice service, by phone as well as in person
Fast repair and uncomplicated notification and contact
Show original
Customer review & rating for:
Kaffee-Müller - Service & Vertrieb – Reparatur-Erfahrung
10/26/2021B.
113 Reviews from
4 other sources
4.88 out of 5
Excellent
5.00 out of 5
Excellent
7 reviews on Facebook
 
10/14/2023
5.00 out of 5
Excellent
6 reviews on 11880.com
 
09/03/2021
4.90 out of 5
Excellent
98 reviews on Google Maps
 
02/20/2024
3.00 out of 5
Average
2 reviews on Yelp
 
03/08/2023
Submit a review
Get in touch

Your message to Kaffee Müller GmbH

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

* All reviews and experiences about Kaffee Müller GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/15/2018  |  Last update: 03/19/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH