Neuhoff Hausgeräte Küchen GmbH & Co. KG

Home appliances, kitchens, kitchen modernization, specialty store, Dortmund, Schwerte

Neuhoff Hausgeräte Küchen GmbH & Co. KG
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.60 out of 5
Excellent
769 Reviews
Contact information
For over 80 years, Neuhoff has been the local dealer for home appliances, kitchens and kitchen modernization in Dortmund. We offer modern, high-quality and energy-efficient products. You will find products from Miele, AEG, Siemens, Rational or...

Contact information

Neuhoff Hausgeräte Küchen GmbH & Co. KG
Märkische Str. 212
44141 Dortmund
Germany
Directions

96% Recommended
Excellent (4.65)
Cost-performance ratio
Good (4.46)
Top competencies

Customer loyalty

4.80 out of 5
99 Reviews

Product quality

4.84 out of 5
94 Reviews

Professionalism

4.86 out of 5
92 Reviews

568 Reviews on ProvenExpert.com

4.74 out of 5
Excellent
4.80 out of 5
Excellent
Recommendation
The advice was detailed and we were made aware of our measurement errors very discreetly and there were alternative suggestions; the two fitters rounded off the purchase positively; great friendliness paired with competence
Always happy to return
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/28/2024Stefan E.
5.00 out of 5
Excellent
Recommendation
Hello,
both the advice and the installation were SUPER. The price was also O.K.
Keep up the good work.
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/28/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We have been satisfied customers for over thirty years, and all the feedback from our personal circle of friends and acquaintances about Neuhoff's entire service package has been positive - very good!
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/28/2024Günter H.
5.00 out of 5
Excellent
Recommendation
Miele dishwasher ordered after excellent and very
friendly advice from Mr. JÖRG WENGE on 14.03.24 (price level: top!), on 15.03.24 again very competent advice and commitment on his part regarding value guarantee contracts. Delivery/installation/disposal of old appliance on 26.03.24 carried out quickly and punctually.
MANY THANKS TO THE ENTIRE NEUHOFF TEAM SCHWERTE.
FAM. GOTTSCHALK
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/27/2024G.
Neuhoff Hausgeräte Küchen GmbH & Co. KG Comment from Neuhoff Hausgeräte Küchen GmbH & Co. KG:
Dear Gottschalk family,
Thank you very much for the great review, the whole Neuhoff team is looking forward to your visit.
5.00 out of 5
Excellent
Recommendation
Super detailed and competent advice from Mr. Hein in Schwerte Reliable and punctual delivery by friendly delivery staff We will recommend your company at any time!!!!
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/26/2024Norbert W.
Neuhoff Hausgeräte Küchen GmbH & Co. KG Comment from Neuhoff Hausgeräte Küchen GmbH & Co. KG:
Hello Mr. Westphal,
Thank you very much for the great review, we are very pleased that we were able to inspire you.
Your Neuhoff team
4.90 out of 5
Excellent
Recommendation
As this was a repair order, many of your questions are difficult to answer. The staff contacted by phone or text message were very friendly and competent.
This statement also applies to the employee who carried out the repair on site quickly and professionally. I am completely satisfied with the repair as I was spared the high cost of buying a new device.
The specified times were adhered to.
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/20/2024Gabriele G.
Neuhoff Hausgeräte Küchen GmbH & Co. KG Comment from Neuhoff Hausgeräte Küchen GmbH & Co. KG:
Hello Mrs. Gawlitza,
Thank you very much for the positive feedback. We are very pleased that you liked our service
Your Neuhoff team
4.80 out of 5
Excellent
Recommendation
My customer service technician was very friendly and, above all, competent
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/20/2024Ulli S.
5.00 out of 5
Excellent
Recommendation
As with the purchase of the dishwasher, everything went very smoothly with the purchase and installation of the tap.
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/20/2024Anonymously
4.80 out of 5
Excellent
Recommendation
The advice of Mr. Salim, friendly, competent and funny!
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/18/2024Stolle, B.
5.00 out of 5
Excellent
Recommendation
I ordered my new kitchen in mid-December and it was delivered and assembled at the end of January. I really liked the planning and the delivery was quick, the assembly was thorough - excellent. Minor finishing work took another six weeks - but everything was done neatly and tidily. Thank you!
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/15/2024Rick W.
5.00 out of 5
Excellent
Recommendation
Expert and individual advice, reliable delivery, clear product presentation.
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/14/2024Frau F., D.
4.80 out of 5
Excellent
Very satisfied with all points !!!
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/14/2024H3in - Dieter B.
5.00 out of 5
Excellent
Recommendation
Our old dishwasher was defective and I received good advice from the Neuhoff company and within a few days we had our new machine at home.

The two craftsmen installed the new machine professionally.
We are very satisfied and would recommend them at any time

Many thanks ...........
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/13/2024Anonymously
1.83 out of 5
Fair
I find it quite outrageous to charge a "diagnostic flat rate" of €108.90 for 10 minutes of troubleshooting, especially as my apartment is only 1o minutes away on foot. this was also the deciding factor in hiring Neuhoff. Charging the same price as for the 10-minute repair would have been more reasonable. next time I'll get a new dishwasher, but not from Neuhoff. Stsdebatte.oviel on sustainability
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/12/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I bought my second electrical appliance from Neuhoff in Dortmund Mengende and was very satisfied, just like the first time. Both because of the good advice and the good and friendly customer service.
I first went to Neuhoff in Hörde 4 years ago and my experience back then was not good. But it was probably only due to the employee I spoke to. So I can't judge how the customer service there is overall. Friends then recommended the Mengede branch to me. Everything went well there.
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/12/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Good advice, reliable and competent service.
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/09/2024Anonymously
4.34 out of 5
Good
Recommendation
Salesman super, competent and friendly at the same time...
Service technicians were great...
A complaint was dealt with promptly and without any problems by the customer service and service department
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/09/2024Jürgen E.
4.40 out of 5
Good
Recommendation
On-site advice was great, installation and removal of the kitchen appliances was friendly and competent.
We would be happy to recommend you.
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/06/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very nice and friendly staff
Everything went great at the Dortmund Hörde site, from purchase to installation
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/01/2024Wolfgang G.
5.00 out of 5
Excellent
Recommendation
Friendly fitters, fair, unobtrusive advice
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Customer review & rating for:
Neuhoff Hausgeräte Küchen GmbH & Co. KG
03/01/2024Anonymously
201 Reviews from
9 other sources
4.21 out of 5
Good
5.00 out of 5
Excellent
2 reviews on Facebook
 
03/18/2022
5.00 out of 5
Excellent
3 reviews on Facebook
 
10/11/2023
4.60 out of 5
Excellent
20 reviews on Google Maps
 
08/13/2023
4.50 out of 5
Excellent
3 reviews on golocal
 
04/12/2021
4.30 out of 5
Good
120 reviews on Google
 
04/11/2024
4.20 out of 5
Good
6 reviews on Facebook
 
10/11/2023
4.10 out of 5
Good
20 reviews on Google Maps
 
01/29/2024
3.50 out of 5
Good
5 reviews on golocal
 
11/26/2023
3.40 out of 5
Average
22 reviews on Facebook
 
10/12/2023
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All reviews and experiences about Neuhoff Hausgeräte Küchen GmbH & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/12/2017  |  Last update: 04/13/2024   |  Report profile

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