Pflegehelden Göttingen | Northeim | Goslar

While searching for a 24-hour caregiver, I came across Pflegehelden Göttingen. As I browsed their website, I got the impression that they were a reputable agency. I filled out the questionnaire and received a callback shortly thereafter. My questions were answered over the phone. During the in-person consultation, Mr. Thiel also provided me with comprehensive and important information. It was a very pleasant and straightforward conversation. We decided to go with Pflegehelden and are very satisfied.
They handle all the logistics of arranging the caregiver and are available to help with any questions or concerns. A very nice, open team—I would definitely recommend them.

From the very beginning, I had a very good feeling about choosing Pflegehelden, and that feeling has been confirmed with every interaction and request.

The assistant assigned to us performs her duties very well. The replacement during our caregiver's vacation also went smoothly. However, we find your fees of approximately €500/month somewhat high.

The consultation was very good, a nurse was found surprisingly quickly who was very professional and pleasant to deal with, helpful because she was attentive to the needs of the person being cared for. She spoke Polish like the person being cared for, which was the intention, unfortunately only a little German (the wife of the person being cared for unfortunately only spoke a little Polish, only German, French, English and Spanish). However, the caregiver also spoke Italian, which the wife mostly understood due to her knowledge of French, which is also a Romance language with similarities. Fortunately, the nurse was able to translate for the wife via her cell phone, which was usually successful, but of course took a little time.
All in all, the carer was a lovely person who always tried to do her job well.
As the husband being cared for suffers from dementia, it was sometimes difficult for the carer, and the husband is particularly fixated on his wife, which was sometimes a hindrance. However, this is because the wife has always spent most of her time at home alone with her husband for the past 3 years.
Conclusion: The caregiver did her best, she was professional in every respect, but the caring human touch was never neglected, I can only recommend this Polish caregiver, as a wife I got on very well with her. We said goodbye to each other very warmly.
Anna Elsner

We had a very friendly and informative conversation with Mr. Thiel from the very first phone call.
This impression was confirmed in the subsequent personal consultation at our parents' home.
We opted for Pflegehelden and have never regretted our choice.
Always approachable and solution-oriented. Very good support was guaranteed throughout the entire period; THANK YOU!

The advice was individual, friendly and clearly goal-oriented. Particularly noteworthy is the reliable availability for questions and an immediate callback. The care request was processed quickly with a tailor-made proposal. You feel that your care needs are taken seriously, understood and very helpfully supported. An absolute recommendation!

Very good and competent advice and information.

The care heroes really do everything they can to ensure that the person being cared for feels comfortable and that the client is satisfied!!!!

No problems at all, everything was implemented promptly. Many thanks

Super empathetic, fast, obliging and reliable....., your worries are taken away and the emotional and factual relief is huge. Thank you, dear care heroes

We are more than satisfied. Anna is super.

Pflegehelden Göttingen gave us excellent advice and provided us with very competent and friendly care staff. They were always on hand to answer any questions we had.

Very nice team. The nursing staff are carefully selected.

The Pflegehelden Göttingen/ Northeim team provided us with excellent support. We particularly appreciated the empathetic and professional advice, the quick response and help and the very clear customer focus. It was not an easy situation for us and the Pflegehelden team provided us with helpful support and placed us with good to very good 24-hour staff.
It was also important to us that everything was legally and formally correct and we always had the impression that they worked very carefully and competently. We also received important information and tips on the whole bureaucracy surrounding the topic of care, over and above the pure placement.
We would recommend the team at any time.

We were helped immediately in case of difficulties

The care heroes were always there for us, very easy to reach and always friendly and courteous. They always implemented our wishes well and responded to us very well.