I can only agree with the 1-ratings on the subject of the emissions scandal. Last week, after three years of back and forth about which legal insurance company would be responsible (I had changed after buying the car) and subsequent inquiries about the current status, I resigned. Allegedly, there were no more chances of success in my case. It is strange that BEFORE the latest statement of the Federal Court of Justice (which lowers the damages, but makes it possible at all in Germany) it always sounded different ... It seems that my legal protection insurance has now been "milked" enough and the rest would no longer flush as much into the firm's coffers as before.
The non-communication with the clients is quite bizarre, because it runs contrary to all other experiences with sent paper mountains of law firms. Also the non-existing availability by telephone, the reaction "joyfulness" to mails etc., in short the complete cooperation with the clients. - In short, the complete cooperation with the clients is subterranean, because it is almost non-existent. Everything you can read in other reviews (you are just a number, documents are requested several times, etc.) I can only confirm. Never again! And I will gladly do without the comment á la "Give us the file number and we will get back to you" - three years was probably enough time for that, thank you!
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Thank you very much for your feedback!
Resignation of the mandate in hopeless cases saves the legal protection insurances and our clients from senseless costs.
We are available by phone from Monday to Friday from 9:00-12:00 and on Thursday from 13:00 to 17:00. You are welcome to call us within these hours.
We are very sorry that you were not satisfied with our work.
Yours sincerely
Your ProRights Team