Reisebüro Schöne

Travel agency

Reisebüro Schöne
TOP SERVICE PROVIDER 2025
TOP RECOMMENDATION 2025
4.86 out of 5
Excellent
1,582 Reviews
Authenticity of reviews
Submit a review
Get in touch
Contact information
We are an old established travel agency. However, are always up to date in the advice and technology.
We bring a lot of experience in the consultation around your dream trip.
The company was founded more than 50 years ago. This stands for quality and consistency.
With us they get any kind of travel, and this operator and independent of the company.
View full description

Contact information

Reisebüro Schöne
Alt-Rudow 63
12355 Berlin
Germany
Directions

Contact person
Reisebüro Schöne, Citycenter Rudow

Opening hours

Websites

Social Media

99% Recommended
5 stars 1,305
4 stars 173
1 star 1
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.88)
Cost-performance ratio
Excellent (5.00)
Top competencies

Customer loyalty

4.90 out of 5
219 Reviews

Customer satisfaction

4.89 out of 5
210 Reviews

Project success

4.84 out of 5
164 Reviews

1,488 Reviews on ProvenExpert.com

4.86 out of 5
Excellent
4.50 out of 5
Excellent
Recommendation
I didn't have an appointment but they still made time for me.
I received very good advice.
Friendly team.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
23/12/2025Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
We are pleased to hear that you received good advice despite not having an appointment and that our friendly team was able to assist you.

We work hard to ensure that every customer feels welcome here.

We hope to see you again soon! 😊

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Very friendly and competent, you receive offers at short notice for all inquiries according to your own ideas,
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
22/12/2025Dieter S.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. Stein,

Thank you very much for your wonderful review and your words of praise! We are very pleased that you emphasize our friendliness, competence and the fast processing of your inquiries so positively.

Your feedback means a lot to us and encourages us to continue to support our customers with attention, experience and individual advice for every travel planning. We look forward to your next booking with us!

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de

Merry Christmas !
5.00 out of 5
Excellent
Recommendation
We are pleased with the extremely nice and competent advice from Mrs. Dusek . She gives good tips and is helpful when we are overwhelmed on the computer. Thank you Furchert family
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
22/12/2025Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. xxx,

Thank you very much for your wonderful review and kind words! We are particularly pleased that you are so satisfied with the advice and support you received from Ms. Dusek. Her empathetic and helpful manner is appreciated by many customers - it's great that you feel the same way.

Your praise means a lot to us and is a great motivation to continue our commitment and service at this personal level. Mrs. Dusek would like to thank you very much for your trust!

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
We feel very well looked after by Mrs. Dusek
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
17/12/2025R.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you for your feedback, R. We are pleased to hear that you feel you are in good hands with Ms. Dusek. Your positive feedback motivates us to continue to offer our best service. If you have any further suggestions or requests, please let us know.

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Friendly, competent and patient advice for special requests.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
15/12/2025Detlef S.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. Schulze,

Thank you very much for your excellent review and kind words! We are very pleased that you found our advice to be friendly, competent and patient - especially when it came to individual requests.

Your praise is a wonderful confirmation and motivation for us to continue to support our customers with experience, attention and pleasure in their travel planning.

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Very competent, friendly and helpful with all my questions.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
15/12/2025Petra B.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mrs. Blom,

Thank you very much for your wonderful review and kind words! We are very pleased to hear that you emphasize our competence, friendliness and helpfulness so positively.

Your praise is a wonderful confirmation for us and motivates us to continue to support our customers with personal commitment and pleasure in all travel matters.

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Mrs. Dusek gave us very good and friendly advice, we were even able to benefit from her advice on offers during black week. Thank you very much!
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
11/12/2025Cordula G.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Ms. Grosse,

Thank you very much for your wonderful review and kind words! We are delighted that you were so satisfied with the advice you received from Ms. Dusek - and that you were even able to take advantage of the Black Week offers thanks to her advice.

Your positive feedback is a nice confirmation for us and motivates us to continue to support our customers with competence, attention and pleasure. A big thank you also from Mrs. Dusek!

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
I would recommend Reisebüro Schöne because the advice was great.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
05/12/2025Brigitte L.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Brigitte L.,

Thank you very much for your wonderful review!
We are very pleased that you were satisfied with our advice. Your praise means a lot to us and motivates us to continue to do our best.
We hope to welcome you back to Reisebüro Schöne soon and will be happy to help you at any time!

Best regards,
Your team from Reisebüro Schöne

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Good advice, respond to customers' wishes and keep them informed
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
05/12/2025Martina M.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mrs. Mattke,

Thank you very much for your excellent review and kind words! We are delighted that you emphasized our advice and the individual consideration of your wishes so positively. This personal service is particularly important to us.

Your feedback is a great motivation for us to further improve our service and to continue to support you with competence and attention in the future. We look forward to planning your next trip with us!

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Friendly advice.
Efforts to support the customer in planning their trip.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
04/12/2025Günter V.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. Vallentin,

Thank you very much for your excellent review and kind words! We are delighted that you were so positive about our advice and support in planning your trip.

Your praise is a wonderful confirmation and motivation for us to continue to support our customers with attention, experience and pleasure in all their travel wishes. We look forward to welcoming you again soon.

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
We have been very satisfied so far.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
04/12/2025Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Ms. xxx,

Thank you very much for your lovely review and recommendation! We are delighted that you are so satisfied with our advice, quality and service.

We appreciate your trust and look forward to assisting you with your travel plans in the future.

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Friendly, competent advice
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
04/12/2025Claudia U.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Ms. Urbscheit,

Thank you very much for your great review and kind words! We are delighted that you found our advice to be friendly and competent.

Your positive feedback is a great motivation for us to continue to support our customers with personal commitment and pleasure.

With best regards
Your team from Reisebüro Schöne

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
I have always received very good advice. If I had any queries or additional bookings, I received a quick response.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
03/12/2025Cornelia M.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Ms. Marruhn,

Thank you very much for your great review and recommendation! We are very pleased that you felt well advised by us and that you also received quick support with queries and additional bookings.

Your positive feedback means a lot to us and motivates us to continue to provide our service with commitment and passion.

With best regards
Your team from Reisebüro Schöne

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Very friendly staff. They always go out of their way to satisfy their customers. With kind regards Christa Gräber
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
03/12/2025Christa G.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Mrs. Gräber,

Thank you very much for your wonderful review and kind words! We are very pleased that you emphasize our friendliness and the commitment of our team so positively.

Your praise is a valuable recognition and motivation for us to continue to do everything we can with passion and attention to ensure that our customers are always satisfied. We look forward to welcoming you again soon.

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
As always with Mrs. Dusek, she always finds the best offer with the best flight times.
Please stay with us for a long time to come.
Thank you Mrs. Dusek for years of good cooperation
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
03/12/2025Jutta F.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Ms. Febel,

Thank you very much for your wonderful review and the many kind words! We are very pleased about your long-standing loyalty and the trust that you - and especially Mrs. Dusek - have placed in us for so many years.

It's great to hear that you've always been able to find the right offer and the best flight times - that's exactly what we aim for. The whole team, especially Mrs. Dusek, would like to thank you for the pleasant cooperation!

With best regards
Your team from Reisebüro Schöne

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Friendly and competent advice
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
02/12/2025Sandra F.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Mrs. Fengewisch,

Thank you very much for your great review and kind words! We are very pleased that you found our advice to be friendly and competent.

Your positive feedback is a nice confirmation for us and motivates our team to continue to be there for our customers with pleasure and care. We look forward to advising you again on your next travel plans!

With best regards
Your team from Reisebüro Schöne

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
The consultant understood our vacation wishes very well and recommended the right trip for us.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
02/12/2025Michael P.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. Panknin,

Thank you very much for your great review and your kind words! We are very pleased that our consultant understood your wishes so well and was able to recommend the right trip for you.

Your positive feedback is a nice confirmation for us and motivates the entire team to continue to be there for our customers with empathy and commitment. We wish you a wonderful trip and look forward to planning your next trip with us!

With best regards
Your team from Reisebüro Schöne

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Nice, friendly and competent. Always satisfied for years.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
02/12/2025Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Sir,

Thank you very much for your great review and your many years of loyalty! We are very pleased that you have placed your trust in us for years now and that you are always satisfied with our friendly, competent advice.

Your praise means a lot to us and is a wonderful motivation to continue to provide our service with full attention and personal commitment. We look forward to many more travel plans with you!

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the competence and friendliness of Mrs. Dusek. What we don't appreciate at all are the 10.00 or 20.00 euros we have to pay for the check-in service. In other travel agencies you get a voucher for the next trip because you have chosen this travel agency. If it weren't for Mrs. Dusek, we would no longer book with her travel agency.
Thank you Mrs. Dusek for the many years of wonderful service! And you Mr. Schöne, if that is your name, should think about punishing customers who book a trip through your agency two or three times a year.
MfG. Martina Tragert
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
02/12/2025Martina T.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Ms. Tragert,

Thank you very much for your open and at the same time very appreciative feedback. We are very pleased that you are so satisfied with the competence and friendliness of Ms. Dusek and that you have been loyal to her for many years - we are happy to pass on your praise to her.

We would also like to thank you for your honest criticism. The service fee for check-in covers the additional time and administrative costs that are increasingly being passed on to travel agencies by airlines and travel providers. However, we fully understand that this point can be viewed critically and are taking your feedback as an opportunity to review our processes and services.

It is very important to us that you feel completely at ease with us. We would therefore be delighted if we - together with Ms. Dusek - could continue to look after you personally in the future. Thank you again for your open words and your loyalty over the years.

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
With the ambience and the good advice
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 3Q.2025
02/12/2025Marko V.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Mr. Volkert,

Thank you very much for your great review and kind words! We are delighted that you enjoyed our ambience and personal advice so much.

Your positive feedback means a lot to us and motivates us to continue to put our heart and passion into our service. We look forward to welcoming you again soon!

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
94 Reviews from
5 other sources
4.86 out of 5
Excellent
5.00 out of 5
Excellent
9 reviews on Facebook
 
24/05/2025
5.00 out of 5
Excellent
1 review on Cylex
 
07/02/2022
5.00 out of 5
Excellent
1 review on 11880.com
 
23/12/2023
5.00 out of 5
Excellent
1 review on golocal
 
10/02/2022
4.84 out of 5
Excellent
82 reviews on Google Maps
 
14/11/2025

1 Headquarter on ProvenExpert.com

18,971 Reviews
meinReisebüro24

53 Bureaus on ProvenExpert.com

1,498 Reviews
Reiseteam Ilmkreis / Familingo
1,810 Reviews
4.82 out of 5
KurReiseCenter.de
911 Reviews
Wendener Reisebüro
922 Reviews
4.86 out of 5
Kai Franzke GmbH
1,039 Reviews
4.94 out of 5
Benzer Touristik GmbH
865 Reviews
4.86 out of 5
Reisebüro DITTRICH
799 Reviews
4.91 out of 5
TUI TravelStar Reisebüro Trost
754 Reviews
4.90 out of 5
Reisebüro Dedolf
696 Reviews
4.94 out of 5
Wülfrather Reisebüro GmbH & Co. KG
Submit a review

Your message to Reisebüro Schöne

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.
Send message

I accept the privacy policy.

All reviews and experiences about Reisebüro Schöne are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 31/12/2021  |  Last update: 27/12/2025   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Join now for free!
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2025 Expert Systems GmbH