Reisebüro Schöne

Travel agency

Reisebüro Schöne
TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.86 out of 5
Excellent
1,654 Reviews
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Contact information
We are an old established travel agency. However, are always up to date in the advice and technology.
We bring a lot of experience in the consultation around your dream trip.
The company was founded more than 50 years ago. This stands for quality and consistency.
With us they get any kind of travel, and this operator and independent of the company.
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Contact information

Reisebüro Schöne
Alt-Rudow 63
12355 Berlin
Germany
Directions

Contact person
Reisebüro Schöne, Citycenter Rudow

Opening hours

Websites

Social Media

99% Recommended
5 stars 1,366
4 stars 181
1 star 1
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.88)
Cost-performance ratio
Excellent (5.00)
Top competencies

Customer loyalty

4.91 out of 5
226 Reviews

Customer satisfaction

4.89 out of 5
214 Reviews

Project success

4.84 out of 5
166 Reviews

1,557 Reviews on ProvenExpert.com

4.86 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
As enchanting as ever 🥰
The vacation starts the moment you book it 🤩
Thank you 🙏
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
21/03/2026Birgit R.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Birgit R.,

Thank you so much for your fantastic feedback! 🌟
We are delighted that our booking process is almost more magical than a layer of fairy dust on a rainbow. 🦄✨
We do our best to make sure your vacation starts as soon as you book, isn't that the real magic? 🎉 If you need a vacation again, we're here and ready to conjure up the next adventure for you!

Cheers to more magical moments! 🍹

Best regards,
Your customer service team
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Very friendly, knowledgeable, and personalized service.
Everything is handled quickly and perfectly.
We’re already looking forward to our next vacation.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
20/03/2026Christiane G.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Christiane G.,

Thank you very much for your kind words!
We are very pleased to hear that you are satisfied with our advice and fast processing.
Your positive feedback motivates us to continue to do our best.
We are also looking forward to your next vacation and to supporting you again!

Best regards,
Your team

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
We were able to book our trip over the course of several days, which really helped us make our decision. Thank you very much for your patience.

During our last trip, we encountered technical issues with online check-in at our destination, but the staff helped us resolve the issue quickly and easily via email.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
17/03/2026Manuela S.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much, Manuela S.,
for your positive feedback!
We are pleased to hear that the option to book for several days helped you in your decision-making process.
We are also glad that you received quick assistance with the technical issues during your last trip.
We look forward to your next trip.

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Quick appointment scheduling; excellent advice, even in difficult cases; very good communication via email and phone. They take plenty of time to provide customers with the best possible advice. Special requests are accommodated as much as possible. So, everything as usual—outstanding. Schöne Travel Agency—time and again, a top-notch choice in Rudow. Thank you very much!!!
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
15/03/2026Thomas O.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. Opel,

Many, many thanks for your outstanding 5-star rating, your enthusiastic words and your loyalty to our travel agency! We are really delighted with your feedback on the short notice with which appointments are made, the best advice even in difficult cases, the intensive communication by email and telephone and the time we take to provide you with the best possible advice.

The fact that you find "everything as always - excellent" and describe us as a "very good authority in Rudow" means a lot to us and is a great motivation for the entire team. Thank you very much for this - we are already looking forward to your next travel plans with us!

With very best regards
Your team from Reisebüro Schöne

www.reisebuero-schoene.de
4.67 out of 5
Excellent
Recommendation
The consultation was very thorough. We also discussed various practical alternatives in detail. By the end of the consultation, all our questions had been answered and all options had been weighed. The consultation remained focused throughout, with many follow-up calls regarding the booking. We were once again very satisfied with the service. We would like to extend our sincere thanks to Reisebüro Schöne.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
15/03/2026Guenter Erwin K.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. Koschmieder,

Thank you very much for your very good review, the recommendation and your detailed, appreciative words! We are very pleased that you emphasize the intensive, targeted advice, the discussion of sensible alternatives and our telephone support up to the booking so positively.

The fact that all questions were clarified in the end and that you are again very satisfied with our service is exactly the standard by which we measure ourselves - thank you very much for your trust over the years.

With best regards
Your team from Reisebüro Schöne

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Ms. Dusek is very thoughtful and competent, always friendly—even when it comes to special requests. I’d gladly go back anytime; I highly recommend her.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
14/03/2026Brigitte M.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mrs. Mueller,

Thank you very much for your enthusiastic 5-star rating and the warm recommendation! We are delighted that Ms. Dusek impressed us with her prudent, competent and always friendly manner - especially when it came to special requests. We are delighted to pass on your praise to her!

"Always happy to come back" is the best motivation for our team.

With very best regards

Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Ms. Dusek provides excellent advice
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
13/03/2026Ute W.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear customer,

Thank you very much for your great 5-star rating and the recommendation! We are delighted that Ms. Dusek impressed us with her excellent advice - we will pass on your praise to her with a big grin!

We look forward to your next travel plans!

With best regards
Your team from Reisebüro Schöne

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
We’ve been regular customers at this travel agency for several years now, and we’re always very satisfied.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
13/03/2026Susan B.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mrs. Burger,

wow, many, many thanks for your enthusiastic 5-star rating and the recommendation! As long-standing regular customers, hearing that you are always totally satisfied makes our team overjoyed and is a huge motivation for us!

We can't wait to accompany you on many more dream trips!

With our very best regards and a big smile
Your overjoyed team from Reisebüro Schöne

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Everything was absolutely great... it couldn't have been better... Thank you
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
13/03/2026Claudia U.
Reisebüro Schöne Comment from Reisebüro Schöne:
Response from Reisebüro Schöne: Dear Ms. Urbscheit, thank you very much for your enthusiastic 5-star review and recommendation! “Everything was absolutely wonderful”—we’re thrilled to hear that, and it confirms that we’re on the right track.

Your praise is the best motivation for our team—we’d be happy to assist you with any new travel plans at any time! Best regards, Your team at Reisebüro Schöne www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
We've never been disappointed—we're really happy
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
13/03/2026Wilfred Joachim O.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much, Wilfred Joachim O., for your positive feedback. We are pleased to hear that you are satisfied with our services and have not experienced any disappointments so far. Your recommendation means a lot to us. If you have any further suggestions or requests, please do not hesitate to contact us. We look forward to continuing to assist you in the future.

Best regards, SCHÖNE Travel Agency www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Ms. Dusek is always available and provides very knowledgeable advice. Thank you
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
13/03/2026Manon I.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mrs. Illgner,

Thank you very much for your great 5-star rating and the recommendation! We are very pleased that Ms. Dusek impressed us with her always responsive and competent advice - we are happy to pass on your praise to her.

Your feedback is a wonderful motivation for our team!

With best regards
Your team from Reisebüro Schöne

www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Despite booking at the last minute, they were still able to find a single room for me.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
13/03/2026Christine G.
Reisebüro Schöne Comment from Reisebüro Schöne:
Response from www.reisebuero-schoene.de: Dear Ms. Gluth, thank you very much for your excellent 5-star review and for recommending us! We are delighted that we were able to find a suitable single room for you despite your last-minute booking. Successes like this are the best motivation for our team to be flexible and reliable in serving you.

Best regards, Your team at Reisebüro Schöne www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
“I left a review a while back and am still very satisfied.” Warmest regards to Ms. Dusek...she is the gem of the Schöne Travel Agency!!!!!!!!!
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
13/03/2026Kerstin Hübscher / Hannelore M.
Reisebüro Schöne Comment from Reisebüro Schöne:
Response from Schöne Travel Agency: Dear Kerstin Hübscher and Hannelore Müller, thank you so much for your wonderful 5-star review and your long-standing loyalty! We are delighted that you remain so satisfied and that you single out Ms. Dusek as the “jewel” of our travel agency—we are more than happy to pass your praise on to her.

We gladly receive your warm regards and send them right back! Feedback like this is the greatest motivation for our team to continue supporting you in the future with personal attention, expertise, and a lot of heart. With warmest regards, Your team at Reisebüro Schöne www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Because I can contact the travel agency at any time if I have any issues related to my trip, and they’ll help me out without any red tape. Thank you very much
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
13/03/2026Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Response from Reisebüro Schöne: Dear Traveler, thank you very much for your wonderful 5-star review and recommendation! We are thrilled that you appreciate our hassle-free service and can always count on us whenever travel issues arise. Your feedback is a great source of motivation for our team to continue providing quick and straightforward assistance.

Best regards, Your team at Reisebüro Schöne www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Good and fast advice
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
12/03/2026Claus-Juergen M.
Reisebüro Schöne Comment from Reisebüro Schöne:
Response from www.reisebuero-schoene.de :
Dear Mr. Minx,

Thank you very much for your great 5-star rating and the recommendation! Nice to hear that you are satisfied with our quick and good advice.

Your positive feedback means a lot to our team and motivates us to continue to be there for our customers with commitment and personal attention. We look forward to welcoming you back soon!

With best regards

Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Friendly and competent advice, my travel planning requests were met 100 percent.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
12/03/2026Peter Michael C.
Reisebüro Schöne Comment from Reisebüro Schöne:
Response from Schöne Travel Agency: Dear Mr. Couturier, thank you very much for your excellent 5-star rating and your recommendation! We are delighted that you have highlighted our friendly and competent advice so positively and that we were able to fulfill your travel planning wishes 100%.

Your positive feedback is a wonderful confirmation and motivation for our team to continue to support our customers with personal attention, experience, and enthusiasm. We look forward to planning your next trip with us! Best regards, Your team at Reisebüro Schöne www.reisebuero-schoene.de
4.67 out of 5
Excellent
Recommendation
Only had good experiences.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
11/03/2026Hans-Juergen M.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mr. Mielenz,

Thank you very much for your excellent review and your recommendation! We are very pleased that you have only had good experiences with our travel planning, implementation and advice.

We would like to further improve our service. If you would like to tell us what you think we can improve in terms of quality, we would be delighted to receive your feedback - because your satisfaction is very important to us.

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
4.33 out of 5
Good
Recommendation
The employees are very competent and find the best flights, for example. They take time for their customers.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
10/03/2026Jutta G.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mrs. Gabronsky,

Thank you very much for your good review and your recommendation! We are very pleased that you appreciate the competence of our staff and that you emphasize that we take our time to find the best flight connections for you.

We would like to further optimize our service for you. If you would like to let us know what you think we can improve in terms of quality and execution, we would be delighted to receive your feedback - because your satisfaction is particularly important to us.

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
mail: bewertung@reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
We received very friendly advice, with plenty of time and patience. They even looked for airlines that were cheaper at the start of the trip. Since we used to live in Rudow and often booked our trips there, they even looked for a hotel for us where we had stayed in 2008 and now want to go again.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
09/03/2026Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear family XXX,

Thank you very much for your wonderful review and your recommendation! We are very pleased that you had such a positive experience of our friendly advice, the calm and detailed time we took to answer your questions and the search for suitable airlines. We are particularly pleased that we were able to track down the hotel from 2008 for you once again - we are very happy to fulfill such personal travel requests.

We very much appreciate the fact that you continue to find your way to us and place your trust in us even after you have moved away from Rudow. Your praise is a great motivation for our entire team to continue to assist you with your travel plans with attention, experience and heart.

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
5.00 out of 5
Excellent
Recommendation
Always received excellent advice
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung
09/03/2026Franziska M.
Reisebüro Schöne Comment from Reisebüro Schöne:
Reply from Reisebüro Schöne:
Dear Mrs. Mueller,

Thank you very much for your great 5-star rating and your recommendation! We are very pleased that you always feel very well advised by us - this is exactly how we want travel planning to be for our customers.

Your positive feedback is a great confirmation and motivation for our entire team to continue to accompany you with personal care, experience and pleasure in all your travel plans. We are already looking forward to your next booking with us.

With best regards
Your team from Reisebüro Schöne
www.reisebuero-schoene.de
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All reviews and experiences about Reisebüro Schöne are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 31/12/2021  |  Last update: 23/04/2026   |  Report profile

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