Alexandra is a very professional and client oriented advisor. He was very knowledgeable about the offering and the sales process. His attitude was just great. The reason we did not concluded a sale was because I was just exploring. We shall have a second meeting in October and I hope to close a deal by that time.
Mister Erik Pretz is very professional and serious. He takes time to help me and do his best to make his customer happy. The car was better than described. The delivery was a pleasure, the communication and everything was clear from the beginning to the end. I highly recommend. Thanks Again
Mr. Pretz, representing Mr. Beles, from whom we bought the car, actively and professionally supported us in the settlement of five defects via the factory warranty by Hyundai. The Hyundai dealer in Langen initially rejected the settlement via the factory warranty with flimsy reasons. Mr. Pretz then arranged that at least one defect, flash rust in the entire lower area was removed on goodwill by Autohaus24. Mr. Pretz then encouraged us, and gave us arguments to contact the Hyundai dealer again, and to insist on regulation. After renewed contact with Hyundai, the settlement was arranged by the factory warranty. We can recommend Autohaus24, especially Mr. Pretz, and Mr. Beles, without reservation for competent, friendly and fair service.
Mr. Pretz pulled out all the stops for my wish to receive the car as quickly as possible. He did not have to do that. After all, I had already signed the purchase contract. But he did it anyway and advised and supported me well beyond that. I liked that very much.
I am extremely satisfied - with Mr. Umlauf as a salesman, the offer of the dealership and the renowned Santander Bank!
He has a speedy, professional and friendly approach, taking enough time to explain everything necessary and answer questions.
Got financing at low interest rate without any problems! Incl. warranty extension to 5 years for a very small extra charge.
He also organized for me the upcoming inspection, new first aid kit and breakdown kit were also in the car at handover. All included in the purchase price - especially convenient because it is so in the monthly installments of the financing!
An extra note also again on the really HUGE selection of used cars of all brands and models - I was able to test drive many different cars at my leisure (under rainproof cover) and of course extensively before buying.
CONCLUSION: highly recommended, almost an insider tip :-)
All reviews and experiences about Autohaus24 Frankfurt are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 04/24/2017 | Last update: 03/21/2022
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