Pasquale Zurlo | Autohaus24

Verkaufsberater

Pasquale Zurlo | Autohaus24
4.32 out of 5
Good
121 Reviews
Contact information

Contact information

Pasquale Zurlo | Autohaus24
Siemensstr. 6
63329 Egelsbach
Germany

Contact person
Pasquale Zurlo

88%
Recommended
Good (4.33)
Cost-performance ratio
Good (4.09)
Top competencies

Customer loyalty

4.28 out of 5
18 Reviews

Reliability

4.28 out of 5
18 Reviews

Stock availability

4.29 out of 5
17 Reviews

121 Reviews on ProvenExpert.com

4.32 out of 5
Good
5.00 out of 5
Excellent
Recommendation
Mr. Zurlo was very friendly, humorous and patient with me during the entire consultation. Thank you very much!
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Customer review & rating for:
Pasquale Zurlo Verkauf
02/02/2024Angélique-Marie Rütten
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you very much for your TOP feedback! We are delighted that you found the consultation with our colleague very pleasant. We will be happy to help you with any further questions or concerns. Best regards, your Autohaus24 team
5.00 out of 5
Excellent
Recommendation
Very good advice, very nice and friendly, great offer for trade-in, great new (used) car. Top price performance. Highly recommended. Thank you very much.
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Customer review & rating for:
Pasquale Zurlo Verkauf
12/22/2023Judith T.
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer,
Thank you very much for your great review and feedback.
It is great to read that you are completely satisfied with our offers and that you have found your new vehicle with us. Offering our customers service and quality is our top priority.
We wish you all the best!
Your Autohaus24 Team
4.00 out of 5
Good
Recommendation
Customer review & rating for:
Pasquale Zurlo Verkauf
11/09/2023Anonymously
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you very much for your kind feedback! We are pleased to hear that you found our team very friendly. Customer satisfaction and a pleasant experience are our top priorities.
We appreciate your positive feedback and hope to continue to impress you with our service in the future. Best regards Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Mr. Zurlo responds to the customer's wishes and is patient and provides a very friendly service without giving the customer the feeling that a car is being imposed on them.
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Customer review & rating for:
Pasquale Zurlo Verkauf
11/07/2023Roberto Carelli
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, we are very pleased to hear your positive feedback about our colleague. It is a pleasure to hear that he takes your wishes into consideration, is patient and provides a friendly service without making you feel like he is trying to force a car on you. Customer satisfaction is our number one priority and we pride ourselves on our dedicated staff. If you have any further questions or need assistance, please do not hesitate to contact us. We are here for you. Best regards Your autohaus24 team
3.67 out of 5
Good
Recommendation
I am very satisfied with the advice and the offer. Everything went smoothly by phone and email. I gave the three points above with my 3 stars because I needed a tire service and would have liked to get a discount if I had paid cash! But I was very satisfied with the seller.
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Customer review & rating for:
Pasquale Zurlo Verkauf
11/06/2023Michael Herter
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you for your feedback and we are pleased to hear that you are satisfied with our advice and offer. We appreciate your review and take note of your comments regarding the tire service and discount. We will take your feedback into consideration to further improve our services.
Your satisfaction with our vendor is particularly important to us and we will ensure that we continue to provide a first class service.
Thank you for your trust in our company. Best regards Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Very professional and pleasant contact. Excellent preparation and all questions could be answered directly.
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Customer review & rating for:
Pasquale Zurlo Verkauf
06/30/2023Anonymously
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you very much for your positive review! We are pleased to hear that you found our contact very professional and pleasant. Our team attaches great importance to being well prepared and able to provide you with comprehensive answers to your questions. We want to make sure that you are always supported in the best possible way. Your positive feedback motivates us to continue to provide excellent service. Should you have any further questions, please do not hesitate to contact us at any time. Thank you again for your trust in our company. Best regards Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Mr. Zurlo was always patient, polite, friendly in dealing with an always skeptical , asking many questions, certainly annoying customer ;-)
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Customer review & rating for:
Pasquale Zurlo Verkauf
06/24/2023Eric Winter
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you very much for your great 5-star rating. We are very pleased that you are so satisfied with the competent and friendly service. We are always happy when we can help and answer your questions to your complete satisfaction. We were happy to pass this on to our colleagues, because feedback like yours gives us the energy to continue to go full throttle for our customers.
Best regards Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the advice and the handling of the purchase by Mr. Zurlo. He has a very professional way of dealing with customers, is extremely polite and very competent. One has a very good feeling overall when concluding the purchase. Thank you very much!
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Customer review & rating for:
Pasquale Zurlo Verkauf
06/20/2023Anonymously
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you very much for your positive review! We are very pleased to hear that you were completely satisfied with the advice and handling of your purchase by our colleague.
We place great emphasis on first-class customer service and professional support at every step of the purchase process. We are pleased to hear that our colleague was able to meet your expectations and make you feel comfortable with your purchase.
We will be happy to pass on your words of praise about his professionalism, courtesy and competence. We are proud of our team and are pleased that we were able to provide you with a positive experience.
Thank you for your trust and appreciation. We are always happy to serve you and will continue to provide you with our excellent customer service in the future. Best regards Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Pasquale Zurlo Verkauf
06/12/2023Anonymously
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you for your great review! We are pleased to hear that you were extremely satisfied with our advice. We attach great importance to providing our customers with first-class service and supporting them in their decisions in the best possible way. Your praise is a confirmation of our commitment and expertise.
Thank you for your trust and your positive feedback. Kind regards Your Autohaus24 Team
4.33 out of 5
Good
Recommendation
very competent seller with detailed explanation, polite and helpful.
Reliable.
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Customer review & rating for:
Pasquale Zurlo Verkauf
06/07/2023Anonymously
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you very much for your super review! We are pleased to hear that you experienced a very competent consultation with our salesperson. We place great emphasis on our staff having in-depth knowledge and being able to provide you with a detailed explanation.
In addition, we are pleased to hear that our salesperson was courteous and helpful. It is important to us that our customers feel well taken care of and supported, and it is nice to know that we were able to meet your expectations.
Reliability is another aspect to which we attach great importance. It is our goal to be a reliable partner for our customers and to meet their needs in the best possible way.
Thank you for your positive feedback and we will be happy to pass on your words of praise to our vendor.
Thank you again for your review and the trust you have placed in us. We are looking forward to convince you with our service in the future. Kind regards Your Autohaus24 Team
4.33 out of 5
Good
Recommendation
e had the pleasure of having Mr. Zurlo as my car salesman and I highly recommend him. He was extremely helpful, patient and knowledgeable and helped me find the perfect car for my needs. His excellent customer service and friendly, professional manner made the buying process as pleasant as possible. I am very pleased with my purchase and have already recommended Mr. Zurlo and the dealership to my friends and colleagues. Thank you very much, Mr. Zurlo!"
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Customer review & rating for:
Pasquale Zurlo Verkauf
05/13/2023Mulara Antonino
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear Customer, Thank you for your positive review and your confidence in Mr. Zurlo as a car salesman. We are very pleased to hear that he was extremely helpful, patient and knowledgeable in helping you find the perfect car for your needs.
We are proud to say that Mr. Zurlo provided excellent customer service and made the buying process as pleasant as possible. It is great to know that you are happy with your purchase and have already recommended the dealership and Mr. Zurlo to friends and colleagues.
Thank you so much for your positive feedback. We will make sure your praise is passed on to Mr. Zurlo. Should you need further assistance in the future, we will be happy to assist you. Kind regards Your Autohaus24 Team
4.00 out of 5
Good
Recommendation
All expectations were met. Mr. Zurlo has done everything to my satisfaction. Unfortunately, some equipment features at mobile.de did not match the offer. That is annoying, but not the fault of the colleagues in Egelsbach.
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Customer review & rating for:
Pasquale Zurlo Verkauf
04/13/2023Anonymously
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you for rating us so well! We are very happy when we can make customers happy! Kind regards Your Sixt New Car Team
5.00 out of 5
Excellent
Recommendation
Very good consultation. Mr. Zurlo addressed all my questions and took enough time to explain everything to me in an understandable way.
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Customer review & rating for:
Pasquale Zurlo Verkauf
03/30/2023Riehl
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer,
thank you very much for your great review and kind words. we are really happy that you are so satisfied with us. That's the way it should be.
Kind regards, your Autohaus24 team.
5.00 out of 5
Excellent
Recommendation
Professionally very well qualified, very friendly and customer-oriented.
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Customer review & rating for:
Pasquale Zurlo Verkauf
03/23/2023Anonymously
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear Customer,
Thank you very much for your great review.
We are very pleased that you are so satisfied with us and our customer orientation.
Best regards,
Your Autohaus24 Team
2.33 out of 5
Fair
In the confirmation email of the booked test drive, an incorrect, unassigned phone number was given. Generally poor accessibility because on the Internet / mobile / etc. everywhere different phone numbers are given, which are mostly wrong / not assigned.

The wrong car was prepared for the test drive, which caused unnecessary waiting time, especially because the vehicle was then driven through the car wash again.

As one of the first questions I was asked for the owner of the bank account with which the money is to be instructed to pay for the vehicle. We had first only made a reservation for a test drive, the question was completely inappropriate in this context in my eyes.

Car pulls extremely to the right. This was not pointed out in questions about special features.
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Customer review & rating for:
Pasquale Zurlo
03/03/2023Anonymously
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear Ms. H.,
thank you very much for your feedback.

We can very well understand your displeasure, as this has resulted in some waiting time.
We are glad that you were nevertheless able to test your desired car at your appointment, so that you can then make your decision.

The question about the account holder is quite strange, however, from legal regulations in the follow-up absolutely essential, since we protect both you and us by exact and transparent attachments, in case of doubt against valid rights to offend. Certainly, from our point of view, the explanation can be better, however, it is a human negligence, which we apologize.

Your Autohaus24 Team
4.67 out of 5
Excellent
Recommendation
Good advice!
The car was not the right one, but a good dealer.
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Customer review & rating for:
Pasquale Zurlo
03/02/2023Anonymously
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you very much for your positive evaluation. We are very pleased that you are nevertheless satisfied with us and our service. We hope that we will be able to welcome you again as a customer at a later date. Kind regards and a sunny start into the new week - Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
We are very satisfied so far, although the purchase has not yet taken place .
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Customer review & rating for:
Pasquale Zurlo
02/09/2023Alexander Hecke
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you very much for your 5-star rating. We are very pleased that we could already make you so satisfied. We wish you a nice weekend - Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Top employees, I can only recommend them highly.
The points that are not rated, I have not needed or not wanted.
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Customer review & rating for:
Pasquale Zurlo Verkauf
02/09/2023Hans Jörg
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you very much for your 5-star rating. We are very pleased that you are so satisfied with the service provided by our staff. We wish you a nice weekend - Your Autohaus24 Team
4.95 out of 5
Excellent
Recommendation
Very nice advice and a competent employee. I would come to him again at any time for advice! One is very well explained and all questions were answered comprehensively. Super service!
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Customer review & rating for:
Pasquale Zurlo
01/26/2023M.H
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear customer, thank you very much for your great feedback. We are very pleased that you are satisfied with your consultation with our colleague. We will be happy to pass on your feedback to our employee. Your Autohaus24 team wishes you a nice week
1.14 out of 5
Poor
On 14.01.2023 I test drove my dream car. To this day, I am waiting for an answer to my question regarding financing. No colleague could help me further, because no one had information on this.
Unfortunately, my dream car has since been sold elsewhere.
Such a way of dealing with customers is impossible.
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Customer review & rating for:
Pasquale Zurlo Verkauf
01/25/2023Anonymously
Pasquale Zurlo | Autohaus24 Comment from Pasquale Zurlo | Autohaus24:
Dear interested party,
we are very sorry that you could not purchase your dream vehicle for the time being.

We have reviewed your request again internally and comment as follows:
Unfortunately, financing is not feasible in your current situation, as social benefits unfortunately do not serve as proof of creditworthiness and these may not be collected in the event of a seizure.
For this reason, we are currently unable to provide financing.

We hope that you can understand our point of view and would like to apologize that we unfortunately cannot give you a positive feedback.

You are welcome to visit us again, as soon as the current situation should have changed with you, that we can take up your desire of the dream vehicle again.

Best regards,
Your Autohaus24 Team
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All reviews and experiences about Pasquale Zurlo | Autohaus24 are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/05/2020  |  Last update: 01/19/2024   |  Report profile

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