Steven Behm | Autohaus24

Mobilitätsberater / Sales Agent

Steven Behm | Autohaus24
4.60 out of 5
Excellent
28 Reviews
Authenticity of reviews
Contact information

Contact information

Steven Behm | Autohaus24
Parkstraße 2
14974 Berlin
Germany

Opening hours

Websites

96% Recommended
5 stars 20
2 stars 0
1 star 1
Quality
Service on offer
Services
Customer service
Excellent (4.69)
Cost-performance ratio
Good (4.46)
Top competencies

Professionalism

5.00 out of 5
2 Reviews

Project success

5.00 out of 5
2 Reviews

Reliability

5.00 out of 5
2 Reviews

28 Reviews on ProvenExpert.com

4.60 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Mr. Behm was very knowledgeable and accommodating, you felt well advised
Show original
Customer review & rating for:
Steven Behm | Autohaus24
08/30/2023Anonymously
Steven Behm | Autohaus24 Comment from Steven Behm | Autohaus24:
Dear customer, thank you for your great review! We always try to give everything for our customers, so that in the end they are as satisfied as you are. Have a good trip! Best regards Your Autohaus24 Team
1.00 out of 5
Poor
Reaction only on demand, no own motivation, not solution oriented, no trader thinking and acting, not customer oriented,
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Customer review & rating for:
Steven Behm | Autohaus24
07/10/2023Annalena Rönpage
Steven Behm | Autohaus24 Comment from Steven Behm | Autohaus24:
Dear customer, we deeply regret that you were not satisfied with our service and accuse us of lack of motivation, lack of solution orientation, lack of entrepreneurial thinking and action, and lack of customer orientation.
We take your feedback very seriously and would like to sincerely apologize for not meeting your expectations. As a company, we are always striving to continuously improve our service and meet the needs of our customers.
However, please note that in a large company such as ours, payment postings and internal processes can usually take approximately 3-4 business days. However, we understand that a faster response and proactive communication is desirable to resolve your concerns in a timely manner.
Your feedback will help us review our internal processes and ensure that we are more responsive to customer inquiries in the future and adopt a solution-oriented, customer-centric approach.
Again, we sincerely apologize to you and thank you for your honest feedback. We hope that we will be able to regain your trust and provide you with improved service in the future. Best regards Your Autohaus24 Team
4.00 out of 5
Good
Recommendation
Something more and more personal to the customers to respond. Grant a small discount or at least fill up the tank , if the supervisor approves , which unfortunately was not the case . I would still like the tender text for the vehicle I bought in case I want to resell it. I have already expressed this wish. Thank you very much.
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Customer review & rating for:
Steven Behm | Autohaus24
05/16/2023Anonymously
Steven Behm | Autohaus24 Comment from Steven Behm | Autohaus24:
Dear customer, thank you for your rating and feedback. We regret that we were not able to meet your expectations in terms of more personalized service. Discounts or other perks usually have to be approved by superiors, and in this case it was unfortunately not possible. Regarding the tender text for the vehicle you purchased, we will take care of it and send it to you as soon as possible. We thank you for your patience and understanding. Should you have any further questions or concerns, please do not hesitate to contact us. Best regards Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Hello
I picked up my BMW there on Thursday.
Everything went great from the first contact to the pickup.Mr. Behm I can only best recommend super nice to every question an answer by phone or mail simply super.more than 5 stars goes yes unfortunately not 😕. Buy our next cars also again with him
Greetings Torsten littkowski
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Customer review & rating for:
Steven Behm | Autohaus24
04/30/2023Torsten Littkowski
Steven Behm | Autohaus24 Comment from Steven Behm | Autohaus24:
Dear customer, thank you very much for your great review.
We are very pleased that you are so satisfied with our colleague and your care. The satisfaction of our customers is our daily motivation.
A sunny rest week and best regards,
Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Everything super gladly again. Mr. Behm was very patient with me, has solved all problems perfectly
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Customer review & rating for:
Steven Behm | Autohaus24
04/19/2023Anonymously
Steven Behm | Autohaus24 Comment from Steven Behm | Autohaus24:
Dear customer, thank you for all the stars! Every happy customer makes us happy too! Best regards Your Autohaus24 Team
4.33 out of 5
Good
Recommendation
am satisfied
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Customer review & rating for:
Steven Behm | Autohaus24
03/02/2023Juri Fichtner
Steven Behm | Autohaus24 Comment from Steven Behm | Autohaus24:
Dear customer, thank you for your positive review! We are always happy when a customer is satisfied. Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Mr. Behm was very friendly and competent. The accessibility and the advice was super. All questions were clarified in peace. I felt in good hands and can only recommend Mr. Behm!
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Customer review & rating for:
Steven Behm | Autohaus24
02/21/2023Anonymously
Steven Behm | Autohaus24 Comment from Steven Behm | Autohaus24:
Dear customer, thank you very much for 5-star rating. We are very pleased that you are satisfied with the accessibility and advice provided by our colleague. Best regards and a pleasant week! Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Mr. Behm was great, but I can't say that about the bank because they told me I could buy the car even though they knew I had a temporary contract and they ended up turning me down despite my employment contract the good income
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Customer review & rating for:
Steven Behm | Autohaus24
02/15/2023Anonymously
Steven Behm | Autohaus24 Comment from Steven Behm | Autohaus24:
Dear customer, thank you for your 5-star rating. We are very pleased that you are satisfied with the advice provided by our colleagues. However, we are very sorry that it did not come to a purchase of your desired vehicle due to the requirements at the bank. Also in the future our doors in the car dealer are open for you - we would be pleased if we may welcome and care for you again with us. Your Autohaus24 team wishes you a nice rest of the week
5.00 out of 5
Excellent
Recommendation
Everything super. Sufficient time was taken for every question, whether it was via email, over the phone or on site.

Vehicle was purchased and we recommend Mr. Behm in any case.

Thank you!
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Customer review & rating for:
Steven Behm | Autohaus24
01/16/2023Anonymously
Steven Behm | Autohaus24 Comment from Steven Behm | Autohaus24:
Dear customer, thank you very much for your great review. We are very pleased that you are satisfied with your service and the vehicle purchase. We will be happy to forward your positive feedback to our colleague. Your Autohaus24 team wishes you a pleasant week
5.00 out of 5
Excellent
Recommendation
Mr. Behm has super advised was always friendly I will come back to him!
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Customer review & rating for:
Steven Behm | Autohaus24
10/25/2022Christine Schmidt
4.00 out of 5
Good
Recommendation
No snack snack! Everything correct!
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Customer review & rating for:
Steven Behm | Autohaus24
07/20/2022Staffan Asp
5.00 out of 5
Excellent
Recommendation
It was very competent friendly advice that led me to a happy purchase decision.

Thank you very much!
Show original
Customer review & rating for:
Steven Behm | Autohaus24
06/10/2022Hakan Tatli
5.00 out of 5
Excellent
Recommendation
Very competent and a very honest salesman that is very rare.
I can only say keep as an employer such an employee

With kind regards
Frank J.
Ludwigsfelde
Show original
Customer review & rating for:
Steven Behm | Autohaus24
06/02/2022Frank Joachim
5.00 out of 5
Excellent
Recommendation
Herr Behm hat mich bestens beraten und hat sich für meine Fragen,welche auch kompetent beantwortet wurden, viel Zeit genommen.
Ich kann Herrn Behm nur empfehlen.
Customer review & rating for:
Steven Behm | Autohaus24
04/14/2022Anonymously
4.60 out of 5
Excellent
Recommendation
Das Gespräch war sehr ausführlich und aufgeschlossen. Ich war sehr zufrieden und habe mich sehr wohl und stressfrei gefühlt.
Bei meinem nächsten Fahrzeug, werde ich wieder die Angebote dieses Händlers einbeziehen.
Customer review & rating for:
Steven Behm | Autohaus24
04/02/2022Daniel
4.33 out of 5
Good
Recommendation
Bezüglich der Preisfindung war wenig Spielraum vorhanden, so dass ich mich letztlich für ein Fahrzeug bei der Konkurrenz entschied. Bei einem vergleichbaren Fahrzeug bekam ich dort noch einen Satz Reifen und die Zulassungskosten. Die Betreuung durch Herrn Behm war auf jeden Fall ohne Beanstandung und sehr professionell.
Customer review & rating for:
Steven Behm | Autohaus24
02/26/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Die Beratung war äußerst kompetent und freundlich. Im telefonischen Vorgespräch blieben keine Fragen offen und ich hätte den Wagen auch ohne Probefahrt erworben.
Ein offizielles Gutachten des Fahrzeuges wurde mir sofort per E-Mail zugestellt.
Da kann sich so mancher Mitbewerber eine Scheibe abschneiden.
Customer review & rating for:
Steven Behm | Autohaus24
02/11/2022B.Andersson
5.00 out of 5
Excellent
Recommendation
Sehr nett,kompetent, top Beratung und weiter zu empfehlen
Customer review & rating for:
Steven Behm | Autohaus24
01/31/2022Patrick
5.00 out of 5
Excellent
Recommendation
Er war sehr freundlich. Hat mir und meinem Mann alle Möglichkeiten aufgezeigt. nahm sich viel Zeit für uns und war bei Rückfragen immer zuvorkommend.
Customer review & rating for:
Steven Behm | Autohaus24
12/02/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Steven Behm | Autohaus24
07/07/2023Sophie Szalek
Steven Behm | Autohaus24 Comment from Steven Behm | Autohaus24:
Dear customer, thank you for your great review! We always try to give everything for our customers so that they are as satisfied as you are in the end. Have a good trip! Best regards Your Autohaus24 Team
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All reviews and experiences about Steven Behm | Autohaus24 are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/27/2021  |  Last update: 01/09/2024   |  Report profile

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