Pflegehelden Franchise GmbH

We provide Polish caregivers for 24-hour nursing and care.

Pflegehelden Franchise GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.80 out of 5
Excellent
2,505 Reviews
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We provide loving Polish caregivers for 24-hour care who live with the person in need of care. They are always at the patient's side, not just for a few minutes as in a retirement home or with a traditional care service. Our nursing staff of...
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Contact information

Pflegehelden Franchise GmbH
Emmy-Noether-Straße 17
25524 Itzehoe
Germany
Directions

Contact person
Philipp Ohlenmacher

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Opening hours

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99% Recommended
5 stars 1,316
4 stars 155
3 stars 18
1 star 4
Consulting
Care
Implementation
Customer service
Overall Satisfaction
Top competencies

Kommunikation

4.96 out of 5
116 Reviews

Erwartungen

4.93 out of 5
116 Reviews

Informationen

4.86 out of 5
116 Reviews

1,497 Reviews on ProvenExpert.com

4.83 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The personal contact is very good, if you can't reach someone immediately, they always call you back.
Show original
Customer review & rating for:
Pflegehelden® Koblenz | Westerwald
07/24/2024Anonymously
Reviewed franchise: Pflegehelden® Koblenz | Westerwald
Pflegehelden® Koblenz | Westerwald Comment from Pflegehelden® Koblenz | Westerwald:
Dear customer,
Thank you very much for the great review! We are very pleased that you are very satisfied with everything. We hope that our cooperation will be very successful.
Best regards
Your care heroes Koblenz / Westerwald
4.80 out of 5
Excellent
Recommendation
The care heroes were always on hand if there were any problems. The service is very good. We always received competent advice.
Show original
Customer review & rating for:
Pflegehelden® Bochum
07/21/2024Anonymously
Reviewed franchise: Pflegehelden® Bochum
5.00 out of 5
Excellent
Recommendation
Mrs. Rybczynska was able to organize a carer for our father at short notice. The advice and care was extremely competent and sensitive.
Our carer Marek looked after our father with great care. Many thanks again from this point.
Show original
Customer review & rating for:
Pflegehelden® Oberpfalz
07/19/2024Thomas und R.
Reviewed franchise: Pflegehelden® Oberpfalz
Pflegehelden® Oberpfalz Comment from Pflegehelden® Oberpfalz:
Thank you very much for your positive feedback. We are very pleased that everything went to your satisfaction.
Thank you also for sharing your experience with others.
Best regards and all the best. Yours, Iwona Rybczynska
5.00 out of 5
Excellent
Recommendation
Unfortunately, the person we were looking after died on the day of arrival, but the whole organization in advance was excellent, fast, competent and extremely kind.
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Customer review & rating for:
Pflegehelden Offenburg | Freiburg | Lörrach | Rottweil
07/19/2024Birgit E.
Reviewed franchise: Pflegehelden® Offenburg | Freiburg | Rottweil | Lörrach | Schwarzwald | Bodensee
5.00 out of 5
Excellent
Recommendation
Ms. Pochhammer at Pflegehelden Berlin answered us quickly and gave us friendly advice. Our questions were also answered promptly. The cost overview was clear and concise and made it clear which costs could be covered by care insurance and what tax relief was available.

In the end, the only reason we didn't hire our caregiver through Pflegehelden was that no non-smoking caregiver was available at the time.
Show original
Customer review & rating for:
Pflegehelden® Berlin
07/18/2024Anonymously
Reviewed franchise: Pflegehelden® Berlin
5.00 out of 5
Excellent
Recommendation
Mr. Reinke was always approachable, friendly and responded immediately to any concerns.
Show original
Customer review & rating for:
Pflegehelden® Koblenz | Westerwald
07/18/2024S.
Reviewed franchise: Pflegehelden® Koblenz | Westerwald
Pflegehelden® Koblenz | Westerwald Comment from Pflegehelden® Koblenz | Westerwald:
Dear Mr. Schwarz,
Thank you very much for your excellent review! We are very pleased that you are very satisfied with everything. We hope that our cooperation will be very successful and that your mother will receive the best possible care.
Best regards
Your care heroes Koblenz / Westerwald
5.00 out of 5
Excellent
Recommendation
Thanks to Mrs. Suffner!!!
We got to know her as a very friendly and helpful person.
The very first person she suggested, Karolina Hadrys, was the perfect caregiver for our mother.
There were small problems with the substitutions at the beginning, but Ms. Suffner always had an open ear and was always there to help and advise us in all situations!

Thank you for everything!!!

Lg HPKoch and family
Show original
Customer review & rating for:
Pflegehelden® Oberhessen
07/17/2024Hans Peter K.
Reviewed franchise: Pflegehelden® Oberhessen
Pflegehelden® Oberhessen Comment from Pflegehelden® Oberhessen:
Thank you very much Mr. Koch for taking the time to leave me a positive review. I am very pleased that you were so satisfied with us and that you recommend us to others. Best regards from Pflegehelden Oberhessen, Diana Suffner
5.00 out of 5
Excellent
Recommendation
There was only one telephone consultation, as my parents had rejected everything before an appointment was made.
Show original
Customer review & rating for:
Pflegehelden® Braunschweig
07/14/2024Anonymously
Reviewed franchise: Pflegehelden® Braunschweig
Pflegehelden® Braunschweig Comment from Pflegehelden® Braunschweig:
We are very sorry that your parents are currently refusing support at home. If your parents come to a different conclusion, we and the entire Pflegehelden team will be happy to support them. We wish you and your parents all the best.
4.80 out of 5
Excellent
Recommendation
We were very satisfied with the placement of the caregivers. We got to know a total of 4 caregivers while looking after our mother. The last two were a stroke of luck for us. They came alternately and organized the arrivals and departures themselves. The care was empathetic and professional right to the end.
A good pre-selection was already made during the placement process, and the last two employees, who were with us for a total of three quarters of a year, were a perfect fit. We can only recommend Pflegehelden to others.
One of the caregivers will soon be starting work for a lady we know in our town.
Show original
Customer review & rating for:
Pflegehelden® Bochum
07/12/2024Anonymously
Reviewed franchise: Pflegehelden® Bochum
5.00 out of 5
Excellent
Recommendation
As someone who has used 24-hour care for my mother from a number of providers, I can say that we have finally arrived. The care is loving, the interaction with my mother is empathetic, and not only that - the costs are also really fair. Thank you very much!
Show original
Customer review & rating for:
Pflegehelden® Wesel-Kleve
07/08/2024M.
Reviewed franchise: Pflegehelden® Wesel-Kleve
Pflegehelden® Wesel-Kleve Comment from Pflegehelden® Wesel-Kleve:
Thank you very much for the nice review Mr. Ingendahl. Your care heroes
5.00 out of 5
Excellent
Recommendation
The friendly and empathetic way in which the staff treat my mother is truly enchanting. The 24-hour care is exceptional and the costs are incomparably low. A perfect alternative to a nursing home
Show original
Customer review & rating for:
Pflegehelden® Wesel-Kleve
07/06/2024David W.
Reviewed franchise: Pflegehelden® Wesel-Kleve
Pflegehelden® Wesel-Kleve Comment from Pflegehelden® Wesel-Kleve:
Dear Mr. Weingärtner, thank you very much for your great feedback. We are happy to help you.
5.00 out of 5
Excellent
Recommendation
We have had a very good experience for 7 years. There has always been very pleasant communication. The Pflegehelden team has always been at our side with help and advice. We would like to thank them for the good cooperation and can only recommend Pflegehelden to others. The Riepe family
Show original
Customer review & rating for:
Pflegehelden OWL
07/04/2024Holger R.
Reviewed franchise: Pflegehelden® OWL
Pflegehelden® OWL Comment from Pflegehelden® OWL:
Dear Riepe family,
Thank you very much for your very good review! It was a long and very pleasant collaboration with you. All the best and best wishes from the entire Pflegehelden OWL team
5.00 out of 5
Excellent
Recommendation
We were particularly satisfied with the competent advice we received from Ms. Pochhammer, who was always available for us, quickly found us nice caregivers and was always very friendly, and we wish her all the best. Unfortunately, the monthly fees charged by Pflegehelden are far too high, so we will be switching to another agency. Best regards from Berlin from Hans Sommerfeld and Martina Lasarenko
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Customer review & rating for:
Pflegehelden® Berlin
07/04/2024Frau L.
Reviewed franchise: Pflegehelden® Berlin
5.00 out of 5
Excellent
Recommendation
The cooperation over the 2 years was consistently competent, reliable and very pleasant.
We are very grateful to you.
Show original
Customer review & rating for:
Pflegehelden® Münster
07/02/2024Anonymously
Reviewed franchise: Pflegehelden® Münster
5.00 out of 5
Excellent
Recommendation
We were looking for a carer for our mother who is sensitive and can cope well with everyday life. This senior care service fulfills all our wishes: a friendly, experienced carer looks after her around the clock - it couldn't be better
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Customer review & rating for:
Pflegehelden® Wesel-Kleve
07/02/2024Lisa F.
Reviewed franchise: Pflegehelden® Wesel-Kleve
Pflegehelden® Wesel-Kleve Comment from Pflegehelden® Wesel-Kleve:
Dear Mrs. Fischer,
Thank you very much for your kind review. We will be very happy to be there for your mother in the future. Kind regards Olaf Borowski
5.00 out of 5
Excellent
Recommendation
Finding good and reliable care in a nursing home was not so easy. Then we became aware of the possibility of hiring a Polish nurse to provide 24-hour care. An excellent solution! Our father is now well looked after
Show original
Customer review & rating for:
Pflegehelden® Wesel-Kleve
06/30/2024C.
Reviewed franchise: Pflegehelden® Wesel-Kleve
Pflegehelden® Wesel-Kleve Comment from Pflegehelden® Wesel-Kleve:
Thank you very much for the nice review Mr. Huskamp. It motivates us to continue like this. Your care heroes.
5.00 out of 5
Excellent
Recommendation
Friendly and fast help from the care heroes
Very good choice of caregiver
Show original
Customer review & rating for:
Pflegehelden® Oberpfalz
06/28/2024Anonymously
Reviewed franchise: Pflegehelden® Oberpfalz
Pflegehelden® Oberpfalz Comment from Pflegehelden® Oberpfalz:
Dear Mrs. B., thank you for this positive evaluation of our service. Have a good time
5.00 out of 5
Excellent
Recommendation
High praise for this type of 24-hour care! The Polish caregiver quickly became part of our everyday family life and provides my sick mother-in-law with very loving care. The costs are transparent, so there are no unpleasant surprises.
Show original
Customer review & rating for:
Pflegehelden® Wesel-Kleve
06/26/2024G.
Reviewed franchise: Pflegehelden® Wesel-Kleve
Pflegehelden® Wesel-Kleve Comment from Pflegehelden® Wesel-Kleve:
Thank you very much for the nice review Mr. Kolanowski.
5.00 out of 5
Excellent
Recommendation
From finding the homepage to the initial contact (phone call) super fast and friendly. Great staff suggestions. After 1.5 weeks the nice Polish caregiver was already there. The change of caregivers works great. The care heroes are always there to help and advise. Highly recommended.
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Customer review & rating for:
Ihre pflegehelden Karlsruhe
06/24/2024Anonymously
Reviewed franchise: Pflegehelden® Karlsruhe
5.00 out of 5
Excellent
Recommendation
I can only recommend this type of senior care! The Polish caregiver is highly trained, very empathetic and reliable to no end. My mother is in the best hands and can stay in her home - it couldn't be better
Show original
Customer review & rating for:
Pflegehelden® Wesel-Kleve
06/23/2024C.
Reviewed franchise: Pflegehelden® Wesel-Kleve
Pflegehelden® Wesel-Kleve Comment from Pflegehelden® Wesel-Kleve:
Thank you very much for the nice review Mr. Friedmann. Your care heroes.

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All reviews and experiences about Pflegehelden Franchise GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/13/2019  |  Last update: 07/26/2024   |  Report profile

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