Pflegehelden Franchise GmbH

We provide Polish caregivers for 24-hour nursing and care.

Pflegehelden Franchise GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.80 out of 5
Excellent
2,337 Reviews
Contact information
We provide loving Polish caregivers for 24-hour care who live with the person in need of care. They are always at the patient's side, not just for a few minutes as in a retirement home or with a traditional care service. Our nursing staff of...

Contact information

Pflegehelden Franchise GmbH
Emmy-Noether-Straße 17
25524 Itzehoe
Germany
Directions

Contact person
Philipp Ohlenmacher

Images & Videos

99% Recommended
5 stars 1,232
4 stars 151
3 stars 17
1 star 4
Top competencies

Kommunikation

4.96 out of 5
99 Reviews

Erwartungen

4.94 out of 5
98 Reviews

Informationen

4.86 out of 5
99 Reviews

1,408 Reviews on ProvenExpert.com

4.82 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
It was always a very good contact. Solutions were always found. There was always a quick response. The nursing staff were a blessing for us. I can only recommend it to others. It's a huge support for self-determined and independent ageing.
Show original
Customer review & rating for:
Pflegehelden OWL
02/20/2024Simone v.
Reviewed franchise: Pflegehelden® OWL
Pflegehelden® OWL Comment from Pflegehelden® OWL:
Dear Ms. Voß,
Thank you very much for your appreciation of our work. We are pleased to have helped you and wish you all the best for the future!
Kerstin Machwitz & Team
5.00 out of 5
Excellent
Recommendation
If you are looking for a reliable and helpful caregiver, you have come to the right place
Show original
Customer review & rating for:
Pflegehelden® Wesel-Kleve
02/20/2024Wilma D.
Reviewed franchise: Pflegehelden® Wesel-Kleve
Pflegehelden® Wesel-Kleve Comment from Pflegehelden® Wesel-Kleve:
Dear Ms. Doth, thank you very much for your praise.
5.00 out of 5
Excellent
Recommendation
Very good and extremely friendly communication.
Extremely reliable. Very deliberate search for suitable nursing staff. The person in need of care is at the center of everything we do.
Show original
Customer review & rating for:
Pflegehelden® Göttingen
02/14/2024Anonymously
Pflegehelden® Göttingen | Northeim Comment from Pflegehelden® Göttingen | Northeim:
Thank you very much for this great review! We go to great lengths to ensure that our customers can stay at home safe and sound. Best regards, Sascha Thiel
5.00 out of 5
Excellent
Recommendation
Mr. Krämer and his team were always there for us, and have been for years. They also provided valuable recommendations regarding legal options (subsidies, etc.).
Show original
Customer review & rating for:
Pflegehelden® Sauerland
02/13/2024Michael H.
Pflegehelden Sauerland | Siegen-Wittgenstein Comment from Pflegehelden Sauerland | Siegen-Wittgenstein:
Thank you very much Mr. Heinrichs,
We are very pleased to hear that and we were happy to help you even after completion, that is part of our service...
5.00 out of 5
Excellent
Recommendation
We are completely satisfied. The new carer who is with mom is a great relief for us. She does her job very well and is very reliable. My mother is in good hands with her. I can only recommend her
Show original
Customer review & rating for:
Pflegehelden® Wesel-Kleve
02/06/2024t.
Reviewed franchise: Pflegehelden® Wesel-Kleve
Pflegehelden® Wesel-Kleve Comment from Pflegehelden® Wesel-Kleve:
Dear Gutschalk family, thank you very much for your kind review. We are happy to be there for your mother. Your care heroes.
5.00 out of 5
Excellent
Recommendation
It was a pleasure to work with Pflegehelden: fast, courteous, uncomplicated, goal-oriented.
That's what we want.
Show original
Customer review & rating for:
Beratungsgespräch telefonisch
Pflegehelden® Düsseldorf | Essen | Krefeld | Mülheim Comment from Pflegehelden® Düsseldorf | Essen | Krefeld | Mülheim:
It was also a pleasure to help you... ;-))
5.00 out of 5
Excellent
Recommendation
A thoroughly positive experience. Professionalism and friendliness in difficult times of upheaval for the family.
Show original
Customer review & rating for:
Beratung- und Kundenzufriedenheit
02/01/2024Anonymously
Reviewed franchise: Pflegehelden® Süderelbe
5.00 out of 5
Excellent
Recommendation
I recommend Pflegehelden München especially because of the excellent professional and human qualifications of Ms. Sibylle Reins.
Show original
Customer review & rating for:
Pflegehelden® München
01/31/2024Anonymously
Reviewed franchise: Pflegehelden® München
5.00 out of 5
Excellent
Recommendation
From the very first contact, absolutely professional care, transparent documentation, very good nursing staff and, above all, commitment and reliability. Even the sudden absence of a caregiver - yes, even they get sick sometimes - was handled very professionally and, above all, very quickly. We are very satisfied.
Show original
Customer review & rating for:
Beratung- und Kundenzufriedenheit
01/28/2024Carsten Z.
Reviewed franchise: Pflegehelden® Süderelbe
4.80 out of 5
Excellent
Recommendation
Very competent, friendly advice with good communication.
Show original
Customer review & rating for:
Pflegehelden® Koblenz | Westerwald
01/28/2024Dr. S.
Pflegehelden® Koblenz | Westerwald Comment from Pflegehelden® Koblenz | Westerwald:
Dear Dr. Stein,
Thank you very much for the great review! We are very pleased that you are very satisfied with everything. It is very important to us to maintain uncomplicated and open communication with our customers and families. All the best to you and your parents!
Best regards
Your care heroes Koblenz
5.00 out of 5
Excellent
Recommendation
We can recommend Pflegehelden OWL without reservation.
Whenever we had something, everything was taken care of immediately. We had Polish carers in the house for 3 months before my grandma unfortunately passed away. Thanks to these people, my grandma was able to go to sleep in her home, which meant a lot to us and to her.
The invoices were transparent and kept as agreed.
We were able to get to know two female carers during the 3 months.
Both ladies behaved in an exemplary manner in the house and were also good to my grandma.
The two ladies were very different, and the second lady in particular, with her calm and loving manner, gave my grandma affection again, which she needed very much in her dementia phase. Anyone who has ever lived with a person with dementia knows how difficult that is.
The two of them got on really well until the end.
Marianne even wanted to stay with us for longer.
What really moved me was that Marianne promised to take my grandma for a walk as soon as it got warmer again.
And because it was so cold (January), she put my grandma's clothes on anyway and drove down the hall with her so that she wouldn't be sad.
The night my grandma left us, Marianne sat by her bed and mourned, I didn't expect her to be so close.
Without Pflegehelden OWL and the nurses, we wouldn't have been able to do it, and we owe them all our thanks.
If you are looking for a Polish caregiver, you have come to the right place.
The important thing is that the person who comes to you suits you, then it is very relaxed.
Many thanks for everything
Show original
Customer review & rating for:
Pflegehelden OWL
01/28/2024Patrick H.
Reviewed franchise: Pflegehelden® OWL
Pflegehelden® OWL Comment from Pflegehelden® OWL:
Dear Mr. Hormann, on behalf of the entire team, I would like to thank you from the bottom of my heart for this great review!!! Your letter is very close to my heart and I am infinitely grateful that you have written these personal words for us.
Best regards, Kerstin Machwitz
4.20 out of 5
Good
Recommendation
We used Pflegehelden Cloppenburg to care for our mother in 2023. Mrs. Kamphaus always tried to organize the best care for our mother and she was always available and solution-oriented when problems arose.
Show original
Customer review & rating for:
Pflegehelden® Cloppenburg
01/25/2024Heinrich H.
Reviewed franchise: Pflegehelden® Cloppenburg
5.00 out of 5
Excellent
Recommendation
Empathetic care with heart! We hired a caregiver for our mother and are very satisfied. She is very empathetic and really competent. She looks after our mother to her complete satisfaction and also responds to her individual needs. I am very happy to have found her
Show original
Customer review & rating for:
Pflegehelden® Wesel-Kleve
01/23/2024Theodor G.
Reviewed franchise: Pflegehelden® Wesel-Kleve
Pflegehelden® Wesel-Kleve Comment from Pflegehelden® Wesel-Kleve:
Hello Mr. Gude, thank you very much for your kind review. We will be happy to be there for your mother in the future. Best regards Your care heroes
5.00 out of 5
Excellent
Recommendation
Good personal care. Very attentive, cordial care staff.
Good information when changing. We are very satisfied and have already recommended Pflegehelden several times.
Show original
Customer review & rating for:
Pflegehelden Offenburg | Freiburg | Lörrach | Rottweil
5.00 out of 5
Excellent
Recommendation
We were particularly impressed by the trustful cooperation and professional competence, so that we are happy to recommend them again and again.
Show original
Customer review & rating for:
Pflegehelden® Franchise GmbH
01/18/2024Anonymously
Reviewed company: Pflegehelden Franchise GmbH
Pflegehelden Franchise GmbH Comment from Pflegehelden Franchise GmbH:
Thank you very much for your wonderful review! We are extremely pleased to hear that you were satisfied with our trustful cooperation. Your satisfaction is our greatest goal, and it is always gratifying to hear that we were able to meet this requirement.

Your recommendation means a lot to us and motivates our team to continue to provide first-class service. If you need further assistance in the future or would like to recommend us to friends and acquaintances, please do not hesitate to contact us. We are always here to help you.

Thank you once again for your trust in our services. We look forward to continuing to serve you to your complete satisfaction in the future.

Kind regards from the Pflegehelden team
5.00 out of 5
Excellent
Recommendation
Mr. Borowski is very personable and has a lot of empathy and made everything possible. We didn't have to wait long for answers and everything was always implemented immediately. The support was great and we would always turn to him again.
Show original
Customer review & rating for:
Pflegehelden® Wesel-Kleve
01/15/2024B.
Reviewed franchise: Pflegehelden® Wesel-Kleve
Pflegehelden® Wesel-Kleve Comment from Pflegehelden® Wesel-Kleve:
Thank you very much for this great review!
We always do our best and are very pleased that you felt the same way. All the best to you and your family!
Your care heroes
5.00 out of 5
Excellent
Recommendation
If you are looking for a reliable and caring caregiver, you have come to the right place. They do their job very well and you can rely on them. My father is more than satisfied and has a much better quality of life
Show original
Customer review & rating for:
Pflegehelden® Wesel-Kleve
01/09/2024Laura N.
Reviewed franchise: Pflegehelden® Wesel-Kleve
Pflegehelden® Wesel-Kleve Comment from Pflegehelden® Wesel-Kleve:
Dear Mrs. Naumann, thank you very much for your kind review. We are very happy to be there for your father. Best regards Olaf Borowski
5.00 out of 5
Excellent
Recommendation
Really perfect support. Thank you very much!
Show original
Customer review & rating for:
Beratung und Service
01/09/2024Anonymously
Pflegehelden® Mönchengladbach Comment from Pflegehelden® Mönchengladbach:
Thank you very much for the great feedback. All the best and best wishes from the care heroes MG
4.00 out of 5
Good
Recommendation
I was pleased to receive the information material, including the possible costs, so quickly when I first enquired. As my mother has recovered in recent weeks from the illnesses that took their toll on her health in October-November, a decision has not yet been made within the family as to how to proceed.
You will receive further information as soon as a decision has been made.
Yours sincerely
Eckhardt Bündge
Show original
Customer review & rating for:
Telefonisches Beratungsgespräch mit den Pflegehelden Göttingen
01/06/2024Anonymously
Pflegehelden® Göttingen | Northeim Comment from Pflegehelden® Göttingen | Northeim:
Thank you very much for your constructive feedback! We were very pleased to receive it and would be happy to assist you if required.
5.00 out of 5
Excellent
Recommendation
Immediate telephone contact and, in my opinion, competent advice.
Show original
Customer review & rating for:
Telefonisches Beratungsgespräch mit den Pflegehelden Göttingen
01/05/2024Anonymously
Pflegehelden® Göttingen | Northeim Comment from Pflegehelden® Göttingen | Northeim:
Thank you very much for the great review! We will be happy to help you again at any time.

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All reviews and experiences about Pflegehelden Franchise GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/13/2019  |  Last update: 03/04/2024   |  Report profile

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