Märtin GmbH

BMW and MINI new cars, used cars, electric vehicles, service, repair

Märtin GmbH
1,334 Reviews i
published (99 %)
out of 1,337 reviews
Authenticity of reviews
Submit a review
Contact information
"BMW is joy in driving - at Märtin we live joy in what we do, giving our customers a WOW experience."

Märtin - the somewhat different car dealership.
...
View full description

Contact information

Märtin GmbH
Hermann-Mitsch-Straße 17
79108 Freiburg im Breisgau
Germany
Directions

Opening hours

Saturday 09:00 am-01:00 pm

Websites

Social Media

Review from 09/14/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Consulting
Show rating
Top competencies

Customer satisfaction

5.00 out of 5
9 Reviews

Customer loyalty

5.00 out of 5
9 Reviews

Professionalism

5.00 out of 5
8 Reviews

51 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
professional advice on X1 SDRIVE new car purchase
Show original
Customer review & rating for:
Märtin GmbH
09/14/2023F.
5.00 out of 5
Excellent
Recommendation
We are only temporary customers and can not rate everything, but 5 stars for our experience:) We were passing through France and had problems with the brakes on July 28, 2023 (Friday afternoon after 16:00). Our experience with car dealerships in general and the phone call to our dealership at home told us this will not work, vacation postponed. But hope dies last, and we drove up on good luck at Autohaus Märtin. I'll cut a long story short: Saturday at noon we were able to continue our journey with repaired brakes. Once again, many thanks to the colleague who took us in and ordered the parts, and to the mechanic who certainly didn't get home on time on Saturday. Greetings - still from France - from the Jolas family
Show original
Customer review & rating for:
Märtin GmbH
08/07/2023Marion und Peter J.
5.00 out of 5
Excellent
Recommendation
Mr. Wenzel has advised us very professionally, was very friendly, the handover was top with very positive surprise, only to recommend, many thanks to Mr. Wenzel, Many greetings from Pirmasens
Show original
Customer review & rating for:
Märtin GmbH
07/26/2023B.
4.80 out of 5
Excellent
Recommendation
Mr. Wenzel gave us comprehensive and very friendly advice and support. The new car was available on the agreed delivery date, the briefing was calm and comprehensive - all in all very professional.
Show original
Customer review & rating for:
Märtin GmbH
07/17/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very helpful and informative staff. Very high praise to Timo Richter.
Show original
Customer review & rating for:
Märtin GmbH
07/03/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Last week I was able to take delivery of my new BMW at Autohaus Märtin in Freiburg. During the handover and instruction, the salesman, Mr. Wenzel, was just as committed and competent as he had been in initiating the deal. I would like to take this opportunity to thank him again.
Show original
Customer review & rating for:
Märtin GmbH
04/30/2023Anonymously
2.00 out of 5
Fair
Hello,
quite a bad experience with the saleswoman Mrs KRETZ.
bad follow-up of the customer
lack of reactivity
sometimes wrong information
for a first experience, I am not sure to renew it and even less to advise the saleswoman to other people.
I remain available for the elements allowing me to give this opinion

Sincerely,
Show original
Customer review & rating for:
Märtin GmbH
04/12/2023John J.
5.00 out of 5
Excellent
Recommendation
I have now already bought my 2nd car, a used Mini One, at Märtin and am absolutely satisfied with the "buying experience". The communication went smoothly and I have always received an answer in the shortest possible time, Mr. Schweizer had an open ear for all my questions. At this point once again a big thank you to Mr. Schweizer! I felt in good hands all around with Märtin.
Show original
Customer review & rating for:
Märtin GmbH
02/01/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I bought a used BMW X3 at Auto:haus Märtin in January 2023. The handling via the employee Mr. Cofani was exceptionally good. The entire process up to the pickup was structured and reliable. The car dealership Märtin can only be recommended. I will recommend BMW Märtin to others and will certainly buy my next car there again.
Show original
Customer review & rating for:
Märtin GmbH
01/12/2023Dr. Bernd H.
5.00 out of 5
Excellent
Recommendation
I had a puncture on 1.1.23 (punctured tire) The via the breakdown service summoned
Fa. Märtin in Freiburg has then immediately replaced the tire by mounting an existing
New tire replaced. Class work, in particular of the Mr. Tino judge occupied with the case.
Keep it up!
Show original
Customer review & rating for:
Märtin GmbH
01/01/2023Siegfried E.
5.00 out of 5
Excellent
Recommendation
Both the entire team and individual employees are very friendly and competent. They know exactly what they are doing and always give the best advice.
I can only recommend!
Show original
Customer review & rating for:
Märtin GmbH
11/29/2022B.
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the process at BMW Märtin in Freiburg. Especially with the support of Mr. Markus Wenzel. He handled the return of my vehicle for me very uncomplicated and absolutely in my sense. Highly recommended.
Show original
Customer review & rating for:
Märtin GmbH
07/21/2022Andreas S.
5.00 out of 5
Excellent
Recommendation
The service and customer care is top. We bought our car in Freiburg. Our account manager, Mr. Wentzel, gave us top advice and support from the very beginning. Thank you very much.
Show original
Customer review & rating for:
Märtin GmbH
06/29/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I bought a new BMW 218 Active Tourer yesterday at Autohaus Märtin in Bötzingen. My consultant and salesman Mr.Towa is unbeatable in friendliness and support in all areas....
He was also the reason for my first online car purchase.
Show original
Customer review & rating for:
Märtin GmbH
06/23/2022Michael aus B.
5.00 out of 5
Excellent
Recommendation
Today we picked up our young used BMW
220 Gran Tourer xdrive. The 86 km drive home in this fantastic vehicle was just fun.
Mr. Schweizer had everything ready for the handover and explained the vehicle to us well. The contact from the first viewing to the handover of the car was consistently professional, friendly and very pleasant. Inquiries by mail or phone were answered within a short time and so the online purchase turned out to be extremely pleasant.
We would like to thank Märtin and especially Mr. Schweizer for the shopping experience and will certainly see you again for the first service.
Many thanks and best regards from Waldshut from family Klatt
Show original
Customer review & rating for:
Märtin GmbH
06/03/2022Familie K.
5.00 out of 5
Excellent
Recommendation
Very nice advice, highly recommended. Great service.
Show original
Customer review & rating for:
Märtin GmbH
06/01/2022Sandra H.
5.00 out of 5
Excellent
Recommendation
A great car dealership where you feel comfortable right away! Since I had a journey of ca.250 km Mr. Schweizer has arranged everything by phone and email for me! A very nice salesman who knows his business! Highly recommended and always happy to return!
Show original
Customer review & rating for:
Märtin GmbH
04/13/2022A.
5.00 out of 5
Excellent
Recommendation
Were greeted super friendly and the car master came within 5 minutes. Had small problem, were immediately advised, the car immediately looked at and the problem fixed. The short wait was bridged with coffee and drinks. And all this for FREE!!! And had still received a small gift. Super great car dealership!!!!
Show original
Customer review & rating for:
Märtin GmbH
04/08/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Once again I was pleasantly surprised, my second car purchase in two years and my salesman Mr. Markus Wenzel has outdone himself this time.
A show that puts any factory pickup in the shade and that in the dealership.
I am thrilled, the next order comes...
Show original
Customer review & rating for:
Märtin GmbH
04/03/2022Daniel S.
5.00 out of 5
Excellent
Recommendation
Very professional staff, especially the sales managers, very helpful, competent advice from start to finish, we are very satisfied. Will recommend the dealership 100%. It's just nice that you have the feeling here that you are "very welcome". Please keep up the good work.
Show original
Customer review & rating for:
Märtin GmbH
03/11/2022Gerd D.
1,283 Reviews from
5 other sources
4.28 out of 5
Good
4.64 out of 5
Excellent
124 reviews on AutoScout24
 
08/02/2023
4.51 out of 5
Excellent
134 reviews on mobile.de
 
08/19/2023
4.40 out of 5
Good
274 reviews on Google
 
09/23/2023
4.30 out of 5
Good
150 reviews on Google Maps
 
09/09/2023
4.10 out of 5
Good
601 reviews on Google Maps
 
09/23/2023
Submit a review
Get in touch

Your message to Märtin GmbH

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.
Send message

I accept the privacy policy.

* All reviews and experiences about Märtin GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/31/2019  |  Last update: 09/23/2023   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Join now for free!
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2023 Expert Systems GmbH