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We are only temporary customers and can not rate everything, but 5 stars for our experience:) We were passing through France and had problems with the brakes on July 28, 2023 (Friday afternoon after 16:00). Our experience with car dealerships in general and the phone call to our dealership at home told us this will not work, vacation postponed. But hope dies last, and we drove up on good luck at Autohaus Märtin. I'll cut a long story short: Saturday at noon we were able to continue our journey with repaired brakes. Once again, many thanks to the colleague who took us in and ordered the parts, and to the mechanic who certainly didn't get home on time on Saturday. Greetings - still from France - from the Jolas family
Last week I was able to take delivery of my new BMW at Autohaus Märtin in Freiburg. During the handover and instruction, the salesman, Mr. Wenzel, was just as committed and competent as he had been in initiating the deal. I would like to take this opportunity to thank him again.
quite a bad experience with the saleswoman Mrs KRETZ.
bad follow-up of the customer
lack of reactivity
sometimes wrong information
for a first experience, I am not sure to renew it and even less to advise the saleswoman to other people.
I remain available for the elements allowing me to give this opinion
I have now already bought my 2nd car, a used Mini One, at Märtin and am absolutely satisfied with the "buying experience". The communication went smoothly and I have always received an answer in the shortest possible time, Mr. Schweizer had an open ear for all my questions. At this point once again a big thank you to Mr. Schweizer! I felt in good hands all around with Märtin.
I bought a used BMW X3 at Auto:haus Märtin in January 2023. The handling via the employee Mr. Cofani was exceptionally good. The entire process up to the pickup was structured and reliable. The car dealership Märtin can only be recommended. I will recommend BMW Märtin to others and will certainly buy my next car there again.
I had a puncture on 1.1.23 (punctured tire) The via the breakdown service summoned
Fa. Märtin in Freiburg has then immediately replaced the tire by mounting an existing
New tire replaced. Class work, in particular of the Mr. Tino judge occupied with the case.
Keep it up!
I am very satisfied with the process at BMW Märtin in Freiburg. Especially with the support of Mr. Markus Wenzel. He handled the return of my vehicle for me very uncomplicated and absolutely in my sense. Highly recommended.
I bought a new BMW 218 Active Tourer yesterday at Autohaus Märtin in Bötzingen. My consultant and salesman Mr.Towa is unbeatable in friendliness and support in all areas....
He was also the reason for my first online car purchase.
Today we picked up our young used BMW
220 Gran Tourer xdrive. The 86 km drive home in this fantastic vehicle was just fun.
Mr. Schweizer had everything ready for the handover and explained the vehicle to us well. The contact from the first viewing to the handover of the car was consistently professional, friendly and very pleasant. Inquiries by mail or phone were answered within a short time and so the online purchase turned out to be extremely pleasant.
We would like to thank Märtin and especially Mr. Schweizer for the shopping experience and will certainly see you again for the first service.
Many thanks and best regards from Waldshut from family Klatt
A great car dealership where you feel comfortable right away! Since I had a journey of ca.250 km Mr. Schweizer has arranged everything by phone and email for me! A very nice salesman who knows his business! Highly recommended and always happy to return!
Were greeted super friendly and the car master came within 5 minutes. Had small problem, were immediately advised, the car immediately looked at and the problem fixed. The short wait was bridged with coffee and drinks. And all this for FREE!!! And had still received a small gift. Super great car dealership!!!!
Once again I was pleasantly surprised, my second car purchase in two years and my salesman Mr. Markus Wenzel has outdone himself this time.
A show that puts any factory pickup in the shade and that in the dealership.
I am thrilled, the next order comes...
Very professional staff, especially the sales managers, very helpful, competent advice from start to finish, we are very satisfied. Will recommend the dealership 100%. It's just nice that you have the feeling here that you are "very welcome". Please keep up the good work.
All reviews and experiences about Märtin GmbH are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 10/31/2019 | Last update: 09/23/2023
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