VON POLL IMMOBILIEN Berlin - Treptow-Köpenick

real estate agent, real estate consultant, real estate agency, real estate brokerage

VON POLL IMMOBILIEN Berlin - Treptow-Köpenick
CUSTOMERS' CHOICE 2025
4.71 out of 5
Excellent
325 Reviews
Contact information
VON POLL IMMOBILIEN is one of the largest brokerage houses in Europe. With a network of over 1,500 colleagues and more than 350 stores, we maintain excellent contacts with prospective buyers with purchasing power. Our clients are owners of...

Contact information

VON POLL IMMOBILIEN Berlin - Treptow-Köpenick
Bölschestraße 106/107
12587 Berlin
Germany
Directions

Contact person
Ariane Gräfenstein, Andreas Gräfenstein

100% Recommended
5 stars 118
3 stars 0
2 stars 0
1 star 0
Excellent (4.99)
Cost-performance ratio
Excellent (4.70)
Top competencies

Customer loyalty

5.00 out of 5
20 Reviews

Professionalism

5.00 out of 5
19 Reviews

Customer focus

4.95 out of 5
19 Reviews

121 Reviews on ProvenExpert.com

4.96 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Wir haben Herrn Gräfenstein als Mietinteressenten kennen gelernt und sind sehr beeindruckt von seiner Arbeit als Makler! Bei der Besichtigung hat er alles ganz toll erklärt und wir haben auch ein wunderschönes ausgedrucktes Exposè mitbekommen. Herr Gräfenstein ist sehr gut erreichbar und man kann alle Anliegen wunderbar mit ihm besprechen.
Customer review & rating for:
Immobilienvermittlung
02/02/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Vielen Dank für Ihre freundliche & tolle 5Sterne ⭐️⭐️⭐️⭐️⭐️ Bewertung! Es freut uns sehr, dass Sie mit der Besichtigung und unserer Beratung so zufrieden waren. Wir legen großen Wert auf eine transparente und angenehme Kommunikation – umso schöner, dass Sie das so wahrgenommen haben. Falls Sie noch Fragen haben oder weitere Unterstützung benötigen, stehen wir Ihnen jederzeit gerne zur Verfügung!
5.00 out of 5
Excellent
Recommendation
Sehr geehrte Eigentümer,
sehr geehrte Geschäftsführungsehr geehrtes Tean von Poll Immobilien,
die in Ihrer zur Bewertung stehenden Masken haben wir alle durchgehend mit sehr gut bewertet.
Vorwiegend ist diese posiive Bewertung durch Ihrem sehr kompotenten Mitarbeiter, Herrn Bernd Spredemann, unsererseits entstanden!!!
Wir waren in allen Punkten, besonders mit seine herzlichen und ehrlichen sowie natürlich mit seinen Einschätzungen und tollen Erfahrungen sehr zufrieden.
Sie können sehr stolz sein Herrn Spredemann in Ihrem Team zu haben. Ihn zu verlieren wäre ein großer Verlust! Wir können das sehr wohl einschätzen, haben wir viele Jahre mit Immobilienentwicklung und Vermarktung in wichtigen Unternehmen zu tun gehabt.

Vielen Dank für alle Leistungen der von Poll.

Mit besten Grüßen
Angela und Lutz Mühlner
Ehemals EFH Agavensteig 10
12437 Berlin
Customer review & rating for:
Immobilienvermittlung
17/01/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Herzlichen Dank für Ihre wundervolle Bewertung und die freundlichen Worte! Wir freuen uns sehr, dass Sie mit unseren Leistungen rundum zufrieden waren und Sie insbesondere Herrn Spredemann so positiv und kompetent wahrgenommen haben.

Ihr Lob motiviert uns und bestätigt, wie wertvoll ein herzlicher und erfahrener Kollege wie Herr Spredemann für unser Team ist. Es erfüllt uns mit Stolz, ihn in unseren Reihen zu haben.

Wir danken Ihnen für Ihr Vertrauen in von Poll Immobilien und wünschen Ihnen für die Zukunft alles Gute. Sollten Sie erneut Unterstützung benötigen, stehen wir Ihnen selbstverständlich gerne zur Verfügung.

Mit besten Grüßen
Ihr von Poll Immobilien Team
5.00 out of 5
Excellent
Recommendation
Ich hatte nur eine Nachfrage. Daher kann ich lediglich den Kundenservice an sich beurteilen. Diesen Service erlebte ich als sehr freundlich, kompetent und zügig. Ich würde VON POLL IMMOBILIEN wieder in Anspruch nehmen und weiterempfehlen.
Customer review & rating for:
Immobilienvermittlung
30/12/2024Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Vielen Dank für Ihr positives Feedback!
Es freut uns sehr, dass Sie unseren Kundenservice als freundlich, kompetent und zügig erlebt haben. Ihre Zufriedenheit ist uns besonders wichtig, und es ist schön zu hören, dass Sie uns gerne weiterempfehlen würden. Sollten Sie künftig erneut Unterstützung rund um Immobilien benötigen, stehen wir Ihnen jederzeit gerne zur Verfügung.

Ihr Team von VON POLL IMMOBILIEN
5.00 out of 5
Excellent
Recommendation
You have done a wonderful job. If I personally needed a real estate agent, I would choose you, Ms. Gräfenstein. I really liked your whole presentation style. You knew how to convince emotionally and based on facts. Thank you for that!
Show original
Customer review & rating for:
Immobilienvermittlung
11/11/2024Julia Winter
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your wonderful feedback! It means a great deal to us that you felt you were in good hands with us and that Ms. Gräfenstein's way of presenting her work impressed you. Your words motivate us to continue to be there for our customers with commitment and passion.

We wish you all the best and will of course be happy to help you again at any time! 😊

Best regards,
Your von Poll Real Estate Team
5.00 out of 5
Excellent
Recommendation
Many thanks to Ms. Gräfenstein, who was always on hand with help and advice. Ms. Gräfenstein did more than she had to and was always friendly and competent. Thank you very much!
Show original
Customer review & rating for:
Immobilienvermittlung
30/10/2024Caroline Danubio
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your wonderful review! We are very pleased to hear that you were so satisfied with the support you received from Ms. Gräfenstein. Your praise of Ms. Gräfenstein's friendliness and competence means a lot to us and motivates our entire team to always give our best.

We wish you all the best and look forward to supporting you again at any time!
5.00 out of 5
Excellent
Recommendation
Ream's high level of personal commitment and a great exposé. Attractive advertisements, even illuminated in the store window. The sum of all factors ultimately led to success. Thank you very much.
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Customer review & rating for:
Immobilienvermittlung
07/08/2024Familie Lorenz
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
We are thrilled by such positive feedback!
A big thank you to our customers for their trust. Our commitment and attention to detail pay off - and we are delighted that you see it the same way. Here's to many more successful projects! 🚀✨ #customer feedback #success stories #real estate
4.60 out of 5
Excellent
Recommendation
Competent employees who are always approachable and solution-oriented.
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Customer review & rating for:
Immobilienvermittlung
01/08/2024Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your great review, we look forward to working with you on future projects.
5.00 out of 5
Excellent
Recommendation
Our personal estate agent, Ms. Olga Braun, gave us the impression right from the start that we had made the right choice. With a wonderful mixture of perfect professionalism and human empathy, she provided us with the best possible support from the valuation of our property to its handover to the buyer. Many thanks to the entire team at Von Poll Immobilien in Berlin Treptow-Köpenick!
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Customer review & rating for:
Immobilienvermittlung
22/07/2024Henry und Carola Fiebig
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your wonderful review and kind words! We are very pleased to hear that you were completely satisfied with our service. Ms. Olga Braun and our entire team at von Poll Immobilien in Berlin Treptow-Köpenick always aim to offer our clients professional and at the same time human support. Your positive feedback confirms us in our work and motivates us to continue to give our best. We wish you all the best and will be happy to assist you again in future real estate matters.

Your VON POLL IMMOBILIEN team from Berlin Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
We were very satisfied with the support provided by Ms. Gräfenstein
very satisfied.
Show original
Customer review & rating for:
Immobilienvermittlung
27/06/2024Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you for your positive feedback, we are pleased that you were satisfied with our service.
5.00 out of 5
Excellent
Recommendation
We are happy that we chose "Von Poll", in particular Ms. Gräfenstein. We felt it was a total stroke of luck, as she gave us fantastic support with her expertise. We would work with "Von Poll" again at any time. All the best...
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Customer review & rating for:
Immobilienvermittlung
26/06/2024Kurzok Christian
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your wonderful review! We are very pleased that you are so satisfied with our service and especially with Ms. Gräfenstein's support. It is great to hear that you found the collaboration a stroke of luck. Your praise motivates us to continue providing excellent service. We look forward to working with you in the future. All the best and best wishes from your von Poll Real Estate team!
5.00 out of 5
Excellent
Recommendation
With the complete package and the above-average friendliness 👍
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Customer review & rating for:
Immobilienvermittlung
02/05/2024Reinhard Honus
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your fantastic review! We are delighted to hear that you were happy with our complete package and appreciated our above average friendliness. Your praise means a lot to us and we always strive to provide our customers with the best possible service.
Best regards
von Poll Real Estate Berlin Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
Thanks to Mr. Spredemann,
He was always available by phone and responded to our wishes.
We were very satisfied.
Show original
Customer review & rating for:
Immobilienvermittlung
02/05/2024Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your positive feedback! We are very pleased to hear that Mr. Spredemann was able to help you with your real estate concerns with his commitment and availability. The fact that he was always available and responsive to your requests speaks volumes for our service standards. We are happy that you were satisfied with your experience and will be happy to assist you in the future.
5.00 out of 5
Excellent
Recommendation
Top, we are thrilled, even in difficult times a buyer was found for us in a very short time and at the previously discussed purchase price. What more could an owner want 😉
Many thanks to the von Poll team in Bölschestr.
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Customer review & rating for:
Immobilienvermittlung ob Verkauf oder Vermietung
27/04/2024Haiku
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your kind words! We are very pleased to hear that we were able to satisfy you even in challenging times. Your satisfaction is our greatest motivation and we are so proud that we were able to meet your expectations. We are always at your side with help and advice and look forward to being there for you in the future.

With best regards,
Your von Poll Real Estate Team for Treptow Köpenick
5.00 out of 5
Excellent
Recommendation
Our estate agent worked very hard for us and made it possible for us to get the property in the end. She had a tough job getting the sellers to the notary and finally managed it. Along the way, she kept us informed for months and gave us context on the current situation. We always had a great relationship and knew she was available for us when we needed her. We are completely satisfied.
Show original
Customer review & rating for:
Immobilienvermittlung
01/04/2024Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your positive feedback and appreciative words! We are very pleased to hear that you were completely satisfied with our estate agent and our service.

It was a great pleasure to accompany you on the way to buying your property. We understand that the process leading up to the notary appointment is not always easy and we are proud that our agent was able to gain your trust and help you through this process.

It was important to us to keep you informed and give you the context you needed to make informed decisions. Maintaining a good relationship with our clients and being available for your concerns is particularly important to us.

Thank you once again for your trust in us. Should you have any further questions or concerns in the future, please do not hesitate to contact us. We are at your disposal.
5.00 out of 5
Excellent
Recommendation
Without Ms. Gräfenstein's expertise, commitment and competence, the sale of the property would not have been completed. Especially when owners are at odds, a property can only be sold by a committed estate agent. With VON POLL IMMOBILIEN from Friedrichshagen, I received the best possible support from the initial consultation to the handover to the new owner. I can highly recommend the estate agency.
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Customer review & rating for:
Immobilienvermittlung
24/03/2024Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
We are very pleased to hear that you were satisfied with our service and would like to thank you for your positive feedback! Ms. Gräfenstein and the entire team at VON POLL IMMOBILIEN in Friedrichshagen always strive to offer our customers the best possible service, from the initial consultation to the successful handover to the new owner. Thank you for your recommendation, it means a lot to us!
4.80 out of 5
Excellent
Recommendation
My experience was great. Ms. Ariane Gräfenstein did a great job from the first contact. Very professional, punctual and friendly. She always responded promptly to emails and answered every question I had. I can highly recommend Von Poll Treptow-Köpenick.
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Customer review & rating for:
Immobilienvermittlung
14/03/2024Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
We are very pleased about your positive feedback! It is great to hear that you were fully satisfied with Ms. Ariane Gräfenstein and the service of VON POLL Immobilien Treptow-Köpenick. Her professional, punctual and friendly service as well as the prompt responses to your inquiries are commendable. Thank you for your recommendation - we are proud to be able to offer our clients excellent service and look forward to assisting you with your real estate needs in the future!
5.00 out of 5
Excellent
Recommendation
Highly professional and empathic support far beyond what was expected. Many thanks to Mrs. Ariane Gräfenstein. Kind regards Ino Kietz
Show original
Customer review & rating for:
Immobilienvermittlung
10/03/2024Ino Kietz
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your positive review! We are very pleased that you were satisfied with our service and particularly emphasize the professional and empathetic support of Mrs. Ariane Gräfenstein. We thank you for your trust and will be happy to assist you in the future.
5.00 out of 5
Excellent
Recommendation
Friendliness paired with understanding for personal concerns, a high level of competence, clear and goal-oriented structure from the first conversation to the handover date.
Many thanks to Ms. Gräfenstein!
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Customer review & rating for:
Immobilienvermittlung
09/03/2024Gabriele Rebien
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
We would like to thank you very much for your extremely positive review. We are extremely pleased to hear that you were satisfied with our service at von Poll Immobilien.

Our ultimate goal is to provide our clients with a first class and professional service experience, from the first meeting to the handover. Your words of praise regarding our friendliness, our understanding of personal concerns, our high level of competence and our clear and goal-oriented structure confirm our commitment.

Special thanks are due to Ms. Gräfenstein for her outstanding commitment. We will ensure that your praise is passed on to her.

It is a pleasure to welcome you as a satisfied client of von Poll Immobilien and we will be happy to continue to provide you with our best service in the future.

Yours sincerely
5.00 out of 5
Excellent
Recommendation
The cooperation with Mrs. Gräfenstein has been very reliable and professional for years in all aspects, whether buying or reselling. We can only warmly recommend her! The services provided have always been carried out with aplomb. We always received the best advice and the customer service at von Poll Immobilien is very good!
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Customer review & rating for:
Immobilienvermittlung
08/03/2024LORCH
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
We are delighted that you are so satisfied with our many years of cooperation! Thank you very much for your trust and praise. We are always committed to providing our clients with a reliable and professional service. We look forward to continuing to provide you with the best possible support for your real estate needs. Thank you for the recommendation!
4.60 out of 5
Excellent
Recommendation
We were advised by Ms. Schulze on a potential house purchase. Even though we were ultimately unable to purchase the house, Ms. Schulze's support was extremely positive: she was always transparent, always approachable, well informed and, despite complications in this lengthy process, always friendly and patient. She was also able to arrange financing advice at short notice. We hope that things will work out again in the future and would like to thank Ms. Schulze very much.
Show original
Customer review & rating for:
Immobilienvermittlung
29/02/2024Fam. Biermann
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your very kind words and the valuable feedback on our collaboration, even though the house purchase did not ultimately go through. We are delighted to hear that you were satisfied with our support and that we were able to help you through this complex process.

Transparency, accessibility and sound specialist knowledge are a matter of course for us and we are pleased that you emphasized these aspects of our cooperation positively. Even in difficult phases, it is important to us to treat our customers with kindness and patience, because we understand that buying a house is a major decision that often comes with various challenges.

It was a pleasure & we are happy to be able to offer you financing advice even at short notice and we thank you for the trust you have placed in us.

We also hope that a suitable opportunity will arise for you in the future and we are always available to assist you with your real estate plans.

Thank you once again for your trust and kind words.
204 Reviews from
5 other sources
4.56 out of 5
Excellent
5.00 out of 5
Excellent
7 reviews on immowelt.de
 
25/09/2023
5.00 out of 5
Excellent
3 reviews on Facebook
 
17/03/2024
4.90 out of 5
Excellent
59 reviews on Google Maps
 
18/12/2024
4.90 out of 5
Excellent
59 reviews on Google
 
12/12/2024
3.97 out of 5
Good
76 reviews on ImmobilienScout24
 
12/02/2025
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All reviews and experiences about VON POLL IMMOBILIEN Berlin - Treptow-Köpenick are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 16/08/2021  |  Last update: 17/02/2025   |  Report profile

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