VON POLL IMMOBILIEN Berlin - Treptow-Köpenick

real estate agent, real estate consultant, real estate agency, real estate brokerage

VON POLL IMMOBILIEN Berlin - Treptow-Köpenick

CUSTOMERS' CHOICE 2026
2026
4.72 out of 5
Excellent
401 Reviews
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VON POLL IMMOBILIEN is one of the largest brokerage houses in Europe. With a network of over 1,500 colleagues and more than 350 stores, we maintain excellent contacts with prospective buyers with purchasing power. Our clients are owners of...
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Contact information

VON POLL IMMOBILIEN Berlin - Treptow-Köpenick
Bölschestraße 106/107
12587 Berlin
Germany
Directions

Contact person
Ariane Gräfenstein, Andreas Gräfenstein

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100% Recommended
5 stars 161
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.99)
Cost-performance ratio
Excellent (4.77)
Top competencies

Customer loyalty

5.00 out of 5
24 Reviews

Professionalism

5.00 out of 5
23 Reviews

Customer focus

4.96 out of 5
23 Reviews

164 Reviews on ProvenExpert.com

4.96 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Highly recommended—a professional approach from the appraisal through the sales process to the notary appointment, all within 21 days!
Great service—very professional—highly recommended.
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Customer review & rating for:
Immobilienvermittlung
05/06/2026Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your great review and your trust!

We are delighted that you felt you were in good hands with us throughout the entire sales process.

The fact that we were able to find the right buyer together within just 21 days and prepare the notary appointment is the result of a trusting collaboration and a clear marketing strategy.

Thank you very much for the pleasant cooperation and the unreserved recommendation. We wish you all the best for the future and will be happy to help you again at any time.

Best regards
Ariane & Andreas Gräfenstein
VON POLL IMMOBILIEN Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
A very friendly team—very helpful and courteous. :)
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Customer review & rating for:
Immobilienvermittlung
27/04/2026Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your excellent review and kind words!

We are delighted that you found our team to be helpful, courteous, and dedicated, and that you are completely satisfied with our service. Your positive feedback is a great source of motivation for us and encourages us to continue maintaining our service at this high standard.

We sincerely thank you for your trust and are always happy to assist you again.

Best regards,
Your team at VON POLL IMMOBILIEN Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
Highly recommended
Show original
Customer review & rating for:
Wie zufrieden waren Sie mit unserem Service?  Ihr Feedback ist uns wichtig, daher bitten wir Sie um nur wenige Minuten Ihrer Zeit.
26/04/2026Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your 5 stars! We are very pleased with your rating and consider it a nice confirmation of our work.
5.00 out of 5
Excellent
Recommendation
Quick response/Quick appointment suggestions/Excellent communication ✅
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Customer review & rating for:
Immobilienvermittlung ob Verkauf oder Vermietung
26/04/2026René
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your 5-star rating! We are delighted that you have placed your trust in us and will be happy to help you again at any time.
5.00 out of 5
Excellent
Recommendation
Very pleasant
Show original
Customer review & rating for:
Immobilienvermittlung
26/04/2026Bräutigam
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you for your 5-star rating! We are delighted that you found working with us a pleasant experience. Personal, transparent and professional support is our top priority. It's great that we were able to convince you!
5.00 out of 5
Excellent
Recommendation
From the property appraisal to the initial contact and all the way through to the sale, the service was very professional. We would recommend Poll Immobilien without hesitation.
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Customer review & rating for:
Immobilienvermittlung
22/04/2026claudia
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your great review and your trust in us!
We are delighted that you found the entire process - from the property valuation and personal contact to the successful sale - to be so professional.

Your positive feedback is a great motivation and confirmation of our daily work for our entire team.
Your recommendation in particular means a great deal to us!

We wish you all the best for the future and will be happy to help you again at any time.

Best regards
Your team from VON POLL IMMOBILIEN Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
Ms. Braun provided us with expert and comprehensive support at every stage of the marketing process when we sold our two properties.
She was always available to us and was able to resolve even complicated issues promptly. We can wholeheartedly recommend Ms. Braun and VON POLL IMMOBILIEN.
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Customer review & rating for:
Immobilienvermittlung
20/04/2026Renate Gottmann
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your great review and your trust! We are very pleased that you felt well looked after during the sale of your two properties.

Your words about our availability and the joint clarification of even complex issues mean a lot to us.

Thank you very much for your recommendation!

Best regards
Your team from VON POLL IMMOBILIEN Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
Overall, I am extremely satisfied. Personally, I don’t expect to be contacted outside of regular business hours, but regardless of weekends and the like, inquiries and the like were always responded to quickly, which makes working together much easier, especially when you’re busy with both work and personal commitments.
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Customer review & rating for:
Immobilienvermittlung
17/03/2026SB
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your positive feedback and the trust you have placed in us.

We are very pleased to hear that you found our fast and reliable communication so supportive. Especially in an often demanding everyday life, it is important for us to be available for our customers at all times and to make processes as uncomplicated as possible.

We wish you all the best for the future and will be happy to help you again at any time.

Best regards
Your team from VON POLL IMMOBILIEN Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
Exceptional, friendly and very competent advice.
Mr. Gräfenstein is an extremely competent, reliable and very friendly estate agent.

We welcome you to employees, as you have him with Mr. Gräfenstein.
A happy new year and a good start to 2026
Remain with best regards
Weick Jazzetta
Show original
Customer review & rating for:
Immobilienvermittlung
30/12/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your exceptionally positive review and kind words!
I am very pleased that you found my advice to be competent, reliable and friendly. This is exactly what I strive for in my daily work.

Thank you also for your appreciative wishes for the New Year.
I also wish you a good start to 2026 and will be happy to assist you again at any time.

Best regards
Andreas Gräfenstein
VON POLL IMMOBILIEN Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
Ms. Gräfenstein gave us highly professional advice and provided us with the best possible support when buying the property. Always available, friendly and with great expertise. We will definitely buy our next property here again. Top!
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Customer review & rating for:
Immobilienvermittlung
26/12/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your excellent evaluation and your great trust!
I am very pleased that you felt well advised and supported at all times during the purchase of your property. Accessibility, friendliness and professional expertise are particularly important to me - all the better that you felt the same way.

Thank you very much for your recommendation. I am already looking forward to assisting you again with your next property!

Best regards
Ariane Gräfenstein
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the very competent, empathetic and fast handling of the entire project.
Many thanks to Mr. Gräfenstein and an unreserved recommendation.
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Customer review & rating for:
Immobilienvermittlung
11/12/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your great review and kind words!
I am very pleased that you were so satisfied with the competent, sensitive and fast processing. Smooth support and clear communication are very important to me - so it's even nicer to hear that this met your expectations.

Thank you very much for your unreserved recommendation and your trust.
I will be happy to assist you again at any time.

Best regards
Andreas Gräfenstein
VON POLL IMMOBILIEN Treptow-KöpenicK
5.00 out of 5
Excellent
Recommendation
Thank you very much for your excellent support throughout the entire process! Thanks to your advice, we felt that we were in good hands at all times. We would recommend your services without reservation!
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Customer review & rating for:
Immobilienvermittlung
10/12/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your wonderful review and the great trust!
We are delighted that you felt so well supported and advised throughout the entire process. Reliable support and clear communication are particularly important to us - so it's even nicer to hear that you felt this was the case.

Thank you very much for your recommendation! We will be happy to help you again at any time.

Best regards
Ariane & Andreas Gräfenstein
VON POLL IMMOBILIEN Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
Very good support, reliable and fast mediation.
Show original
Customer review & rating for:
Immobilienvermittlung
02/12/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your positive review and the great feedback!
We are very pleased that you were so satisfied with our support, reliability and quick placement. Smooth and personal support for our customers is our top priority.

Thank you for your trust - we will be happy to assist you again at any time.

Best regards
Ariane & Andreas Gräfenstein & Team
VON POLL IMMOBILIEN Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
We can wholeheartedly recommend Ms. Gräfenstein. Her professional support, friendly advice and commitment led to the sale of our property in a very short time. The entire process up to the notarization went smoothly and pleasantly. Ms. Gräfenstein was always available for us and any queries could be clarified immediately. A big thank you to Mrs. Gräfenstein!
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Customer review & rating for:
Immobilienvermittlung
01/12/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your wonderful review and the trust you have placed in us.
I am very pleased that you felt well accompanied and supported throughout the entire sales process. A smooth transaction and being there for our customers at all times is particularly important to me and our team.

I wish you all the best for the future and will be happy to assist you again at any time - whether with real estate questions or a new project.

Kind regards
Ariane Gräfenstein
VON POLL IMMOBILIEN Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
We were very fortunate to be able to purchase our apartment through VON POLL Immobilien. Mr. Gräfenstein supported us throughout the entire purchase process with exceptional commitment and a high level of expertise. From the first viewing to questions about financing to the notary appointment, he always stood by our side reliably and with great commitment.

VON POLL's exposés are lovingly prepared to a high standard with appealing photos, complete information and a high degree of professionalism. Accordingly, the entire subsequent process ran smoothly, efficiently and in a very pleasant atmosphere.

We not only have Mr. Gräfenstein to thank for the purchase of our dream apartment, but also for his active support in finding an apartment for my mother. Without a doubt, we will only consider VON POLL for future real estate matters.
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Customer review & rating for:
Immobilienvermittlung
07/11/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your great review and kind words! I was particularly pleased to be able to work for your mother after the successful purchase a few years ago - and that the right home has now been found.

It is always something special for me to be able to accompany clients over the years. I wish you and your family all the best and a wonderful time together nearby.

Best regards
Andreas Gräfenstein
VON POLL IMMOBILIEN | Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
Best service / reliable, discreet and targeted
Show original
Customer review & rating for:
Wie zufrieden waren Sie mit unserem Service?  Ihr Feedback ist uns wichtig, daher bitten wir Sie um nur wenige Minuten Ihrer Zeit.
04/11/2025Paul
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your great review and the fantastic feedback! We are delighted that you are so satisfied with our service and the way we work. Here's to continued good cooperation and all the best for you!
5.00 out of 5
Excellent
Recommendation
quick and uncomplicated appointment - great viewing with all relevant information, we were thrilled and now want to buy
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Customer review & rating for:
Immobilienvermittlung
30/10/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your great feedback! We are delighted that you enjoyed the viewing so much and that you received all the important information. We will of course be happy to advise you at any time during the further purchase process.

Best regards
Your VON POLL IMMOBILIEN Team Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
Very courteous, quick response, quick appointment finding, super friendly, very customer-oriented
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Customer review & rating for:
Immobilienvermittlung
24/10/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your wonderful review and the great feedback!
Your satisfaction is the best confirmation of our work for us - and at the same time motivation to continue to be there for our customers with full commitment.

Best regards
Your team from VON POLL IMMOBILIEN Treptow-Köpenick
5.00 out of 5
Excellent
Recommendation
Ariane Gräfenstein sold a property on our behalf. We found Ariane Gräfenstein to be approachable and action-oriented. We received very good professional advice from her. She meets challenges constructively. The communication is reliable and the response time is fast. We can recommend Ariane Gräfenstein without reservation.
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Customer review & rating for:
Immobilienvermittlung
04/07/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Answer from Ariane Gräfenstein / VON POLL IMMOBILIEN Treptow-Köpenick:

Thank you very much for your appreciative words and the trust you have placed in me! I am very pleased that you were so satisfied with my advice and support during the sale of your property. Constructive cooperation on an equal footing is particularly important to me - so it's all the nicer if you felt the same way. All the best for your future and perhaps we'll see you again!
5.00 out of 5
Excellent
Recommendation
After moving back to Germany after thirty years in the US, Ms. Gräfenstein was extremely helpful with the many many questions we had for her! She was always helpful, patient and reliable!
Show original
Customer review & rating for:
Immobilienvermittlung
25/06/2025Anonymously
VON POLL IMMOBILIEN Berlin - Treptow-Köpenick Comment from VON POLL IMMOBILIEN Berlin - Treptow-Köpenick:
Thank you very much for your wonderful feedback!
It was a great pleasure to accompany you on your new start in Germany. We are particularly pleased that Mrs. Gräfenstein was able to convince us with her patience, commitment and reliability. Your trust means a lot to us - we wish you all the best for your future in your old home country and will be happy to assist you again at any time!

Best regards
Your team from VON POLL IMMOBILIEN Treptow-Köpenick
237 Reviews from
5 other sources
4.55 out of 5
Excellent
5.00 out of 5
Excellent
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19/05/2026
5.00 out of 5
Excellent
1 review on Facebook
 
04/06/2025
4.90 out of 5
Excellent
68 reviews on Google Maps
 
03/05/2026
4.90 out of 5
Excellent
68 reviews on Google
 
09/04/2026
3.97 out of 5
Good
90 reviews on ImmobilienScout24
 
04/06/2026

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All reviews and experiences about VON POLL IMMOBILIEN Berlin - Treptow-Köpenick are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 16/08/2021  |  Last update: 05/06/2026   |  Report profile

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