It was a pleasure to be looked after by Ms. Susanne Weller. Her competence, cordiality and willingness to provide service were perfect. She really knew her property in all its facets as it should be, she understood and respected our customer needs, she was very friendly and authentic as a personality!
How often do you experience arrogant real estate agents, even though you are talking about purchase prices of half a million euros plus. Once again, I would like to emphasize her professional competence. Many estate agents think "photos on the net" and "walk through to view" - that's it, then I've got the commission for sure. But there is so much more to being a good estate agent. You have to understand a property and its location, recognize potential, also know about disadvantages and convey all this to the owner and interested parties and much more. Ms. Weller has done all this in an exemplary manner. This is genuine, well-deserved praise with a grade of 1 with a star. We are private individuals (prospective buyers). We wish Mrs. Weller continued success and dear customers.
Show original
Translation
Our top priority is to respond professionally and flexibly to our clients' needs, and it is great to hear that we were able to do this successfully in your case. We are proud that our agent, Ms. Schulze, and Ms. Gräfenstein, took your specific situation into account in an excellent manner.
It is our goal to create trust even in difficult times for real estate transactions. We would like to thank you for your trust in us and will be happy to assist you with all your real estate needs in the future.
Best regards,
Your VON POLL Real Estate Team