I was looking for a cell phone and wanted to find out about refurbished versus new merchandise. A young saleswoman, who was obviously responsible for the area/department that day, did not address me nor did she seem to have noticed me. I was actually the only one there for that moment. After looking at the smartphones on display for several minutes, I did approach the young lady and spoke to her. During the entire time, she neither stood up nor offered me any possible devices. She only responded to my questions. After getting no recommendations from her about General, I had to ask more directly. I wanted a comparison between a new iphone and a restored one. After typing something in the PC, she told me the price of the used one and only after I asked that the company also had one in stock.
I think even after this short description, one or the other will agree with me that advice and customer friendliness certainly look different. Perhaps the young woman was in training. Then I mean that you should not leave someone alone?
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Translation
Thank you very much for your positive feedback!
We are pleased that we were able to convince you and look forward to your next visit.
Best regards, Your expert Bening Elmshorn