Bening

Elektronikfachmarkt

Bening
3.94 out of 5
Good
12,094 Reviews
Contact information
Die Bening Gruppe betreibt unter den Marken expert Bening und Tootal Markt aktuell 26 moderne Technikmärkte. Zum ausgewählten Vollsortiment der Fachmarktkette gehören Telekommunikationsgeräte, Elektro-Hausgeräte, Gaming-, Entertainment- und Foto-Artikel sowie Unterhaltungselektronik.

Contact information

Bening
Abschnede 205a
27472 Cuxhaven
Germany
Directions

Opening hours

Monday 10:00 am-07:00 pm

Websites & Profiles

86%
Recommended
on ProvenExpert.com
5 stars 1,818
4 stars 358
3 stars 100
2 stars 176
1 star 108
Cost-performance ratio
Good (4.17)

2,560 Reviews on ProvenExpert.com

4.29 out of 5
Good
5.00 out of 5
Excellent
Recommendation
A few days ago, my wife and I had Mr. Watermann inform us about a new mobile phone contract.
We have rarely received such good and competent advice as we did from him.
We really have to give him credit for that.
Otherwise, we were always customers of the local competitor. Through Mr. Watermann, Bening in Papenburg has definitely gained 2 new regular customers. Many many thanks for that
Show original
Customer review & rating for:
Online-Umfrage
06/24/2022Heinz Hermann M.
Reviewed location: expert Bening Papenburg
5.00 out of 5
Excellent
Recommendation
CUSTOMER SERVICE WAS NICE FRIENDLY LADY HELPED ME VERY WELL ,CALM ,FACTUAL ,AND EXPLAINED EVERYTHING WELL TO ME
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Customer review & rating for:
Online-Umfrage
06/21/2022Anonymously
Reviewed location: expert Bening Aurich
5.00 out of 5
Excellent
Recommendation
We had a complaint about a washing machine. The service company contracted by the manufacturer of the appliance was a complete disappointment. Mr. Arun Bhardwaj dealt with the matter and took care of a solution. In the process, he regularly informed us about the status of the processing. He was very reliable in communication. In the end, the defective washing machine was exchanged for a new one. We now went on vacation very satisfied. Many thanks at this point to Mr. Arun Bhardwaj.
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Customer review & rating for:
Online-Umfrage
06/14/2022Olaf und Claudia M.
Reviewed location: expert Bening Oldenburg
4.00 out of 5
Good
Recommendation
The music, German rap, was unfortunately very borderline and shortened the watching for us very much.
Show original
Customer review & rating for:
POS Umfrage
06/11/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Top advice from Mr. Simon Ipekoglu
Show original
Customer review & rating for:
Online-Umfrage
06/07/2022Manfred S.
Reviewed location: expert Bening Verden
5.00 out of 5
Excellent
Recommendation
Have been looking for a Playstation 5 for 6 months ... Reservation in Bremen hardly to not possible. Here in May reported and 1 month later get one. Totally uncomplicated, all friendly and courteous.
Many thanks
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Customer review & rating for:
Online-Umfrage
06/05/2022M.
Reviewed location: expert Bening Delmenhorst
4.67 out of 5
Excellent
Recommendation
Staff very attentive and eager to make it fit the customer.
(It was taken time to research even times to find the right).
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Customer review & rating for:
Online-Umfrage
05/29/2022R.
Reviewed location: expert Bening Oldenburg
1.67 out of 5
Fair
In the online store deliverable item ordered, which I urgently need for work, and paid directly in advance with Paypal. Indication in the store: delivery time 1-3 days. After 3 days, the article is not yet shipped, so the delivery time is now at least 5 days. Inquiry about the delivery time remains unanswered on the part of Bening Detmold. You have my money - I would like to have my goods now. Underground business behavior. In the future, again pure online wholesalers instead of specialized market, because something like this works.
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Customer review & rating for:
Online-Umfrage
05/23/2022M.
Reviewed location: expert Bening Detmold
2.00 out of 5
Fair
I have been a regular customer at Bening for many years now, but that is about to change. Huawei FreeBuds (100, - €) because of warranty case at Bening. After two weeks, I asked what the status is. Answer: "We sent them in and got the message that they are irreparable. You will get new buds or cash or a credit. But we still have to get the OK from Huawei!"
Called there again after a week: "We get no answer from Huawei and by phone they are also not available!"
After another week called again. Same information!
Now it's been 1.5 months and today I learn that the company that was supposed to do the repair has returned the buds via GLS, but they got lost somewhere (at Bening? at GLS?)! There was no more talk about Huawei having to give its OK first. Why is one lied to so brazenly over several weeks??? For me, they are dead!
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Customer review & rating for:
Online-Umfrage
05/18/2022René K.
2.00 out of 5
Fair
I bought a vacuum cleaner, there were no spare bags in stock, after a long search in the PC for the order number should be ordered some and I was informed by phone ,which did not happen. The order was forgotten. It was reordered after asking several times and I was again not informed. On repeated demand the bags were there and I could pick them up. But the bags were wrong, they did not fit. After another visit, the vacuum cleaner bags were again not in stock and the search for the order number started again. After about an hour and several suggestions from me should be ordered the bags and I go in advance . I ended the call and my money was paid out. I am totally dissatisfied with the service.
Show original
Customer review & rating for:
Online-Umfrage
05/13/2022Anonymously
Reviewed location: expert Bening Osnabrück
5.00 out of 5
Excellent
Recommendation
Ms. Uffen Reinders in the service department advised me very well, fast, uncomplicated handling of my request and that, although there are delivery problems almost everywhere at the moment. Big compliment.
Show original
Customer review & rating for:
Online-Umfrage
05/12/2022M. B.
Reviewed location: expert Bening Leer
1.33 out of 5
Poor
The vacuous, incompetent, missing, no bock attitude of the employees in the cell phone department leads to the fact that I prefer to drive more kilometers to then friendly and courteous in the Media Markt department satisfied go home again.
Show original
Customer review & rating for:
Online-Umfrage
05/07/2022Anonymously
Reviewed location: expert Bening Bremervörde
1.67 out of 5
Fair
Absolute impudence.
NEW Apple Airpods purchased, which have a defect. Can not be charged.
Article claimed , 3 weeks to repair , no replacement.
Picked up the repaired Airpods , Apple warranty expires in July 2022 , means there were used Airpods delivered. You can find out at Apple devices if they have already been registered once and the Airpods are almost 1 year old !
There never again a device is purchased, neither privately nor for the company.

Complain pointless , since NO PERSONAL.
This is just embarrassing for the business!

Then the whole thing is now solved differently.
Show original
Customer review & rating for:
Online-Umfrage
04/28/2022Anonymously
Reviewed location: expert Bening Delmenhorst
1.25 out of 5
Poor
UNFORTUNATELY, THE STAFF ONLY PAYS ATTENTION TO YOU TO THE EXTENT THAT YOU GET A "MOIN". NO ADVICE IS OFFERED. THIS WILL MAKE ONLINE RETAIL EVEN MORE ATTRACTIVE AND THE STATIONARY TRADE WILL DIE OUT.
Show original
Customer review & rating for:
POS Umfrage
04/26/2022N.
Reviewed location: expert Bening Oldenburg
5.00 out of 5
Excellent
Recommendation
Mr. ITS gave us excellent advice, friendly, polite and very competent.
Show original
Customer review & rating for:
POS Umfrage
04/26/2022Anonymously
Reviewed location: expert Bening Oldenburg
4.67 out of 5
Excellent
Recommendation
We were very satisfied with Expert Bening. Have purchased an induction cooktop and have been
very well advised. The service in the delivery and installation was great, on time and very friendly.
The functions were shown and explained.
Show original
Customer review & rating for:
Online-Umfrage
04/25/2022Norbert u.Sigrid R.
4.25 out of 5
Good
Recommendation
it is today the 2nd time that we were again well advised, after we were often very disappointed before
Show original
Customer review & rating for:
POS Umfrage
04/23/2022Anonymously
Reviewed location: expert Bening Stade
1.00 out of 5
Poor
Unfriendly is still a polite description! On the phone - if you've ever gotten through (!) - you're told off in an unfriendly and harsh manner because "everything is full at the moment and no one has time". You should try again in half an hour, although they know exactly that it is then lunch break. If you try again later, the call is not even answered. I call that customer unfriendliness in the highest degree! Every online retailer is friendlier! Obviously, Expert Benig no longer needs to "serve" its customers - the so-called silly 'VIP' passes for allegedly discounted purchases sent at regular intervals don't make things any better!
Show original
Customer review & rating for:
Online-Umfrage
04/22/2022Anonymously
Reviewed location: expert Bening Detmold
1.33 out of 5
Poor
Wir waren am 16.04 in dem Markt und waren an einer fachkundigen Beratung im Bereich HIFI und Fernseher interessiert. Auf Nachfrage wurde uns gesagt , dass aufgrund von Krankheit leide nur 4 Kollegen auf der Fläche wären, was ja in der heutigen Zeit auch kein Thema ist - dafür hatten wie ja Verständnis.
Nach einer Wartezeit durch die Pause des Beraters (stimmt ihn zu - habe ich nix gegen; ganz im Gegenteil --> muss sein!) setzte die absolute Willkürlichkeit der Beratung nach Bekanntheitsgrad zwischen Berater und Kunden ein und das mit Duldung des Filialleiters! Wir haben interveniert doch es half nichts. Daher kann ich nur alle dazu auffordern --> wenn Ihr Freundlichkeit und Kundenorientierung sucht, findet ihr das aus unserer Sicht nicht hier !!!!!
By the way, wir waren auch sehr irritiert über die Produktauswahl vor-Ort - da bieten andere doch mehr Auswahl - auch noch heute in der besonderen Situation.
Customer review & rating for:
Online-Umfrage
04/19/2022J.
Reviewed location: expert Bening Delmenhorst
5.00 out of 5
Excellent
Recommendation
Am 22.03.2022 habe ich im Internet ein Xiaomi Mi 8 Pro bestellt. Es wurde als Ausstellmodell beschrieben und viel günstiger angeboten als ein Neues. Meine Anliegen/Fragen wurden immer prompt und freundlich beantwortet. Ich staunte nicht schlecht, als ich das Handy in den Händen hielt. Es war noch originalverpackt, ungeöffnet - also neu. Ich war sehr glücklich über diese nette Geste. Gerne wieder!
Customer review & rating for:
Online-Umfrage
04/14/2022Stefan K.

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9,534 Reviews from
34 other sources
3.85 out of 5
Good
5.00 out of 5
Excellent
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05/16/2018
Reviewed location: expert Bening Verden
5.00 out of 5
Excellent
4 reviews on golocal
 
09/18/2018
5.00 out of 5
Excellent
1 review on Yelp
 
05/29/2017
Reviewed location: expert Bening Norden
4.67 out of 5
Excellent
3 reviews on Cylex
 
05/11/2018
4.50 out of 5
Excellent
4 reviews on Yelp
 
05/30/2017
Reviewed location: expert Bening Minden
4.10 out of 5
Good
320 reviews on Google
 
06/21/2022
4.10 out of 5
Good
368 reviews on Google
 
06/15/2022
Reviewed location: expert Bening Papenburg
4.10 out of 5
Good
429 reviews on Google
 
06/09/2022
Reviewed location: expert Bening Elmshorn
4.00 out of 5
Good
1 review on Yelp
 
05/29/2017
4.00 out of 5
Good
2 reviews on Yelp
 
05/29/2017
4.00 out of 5
Good
384 reviews on Google
 
06/22/2022
4.00 out of 5
Good
180 reviews on Google
 
05/25/2022
4.00 out of 5
Good
419 reviews on Google Maps
 
06/22/2022
Reviewed location: expert Bening Stade
3.90 out of 5
Good
607 reviews on Google
 
06/21/2022
3.90 out of 5
Good
524 reviews on Google
 
06/07/2022
Reviewed company: Bening
3.90 out of 5
Good
368 reviews on Google
 
3.90 out of 5
Good
481 reviews on Google
 
06/07/2022
Reviewed location: expert Bening Osnabrück
3.90 out of 5
Good
490 reviews on Google
 
06/21/2022
3.90 out of 5
Good
399 reviews on Google
 
06/21/2022
3.90 out of 5
Good
524 reviews on Google Maps
 
06/07/2022
Reviewed location: expert Bening Cuxhaven
3.90 out of 5
Good
368 reviews on Google
 
06/22/2022
Reviewed location: expert Bening Bremervörde
3.80 out of 5
Good
395 reviews on Google Maps
 
06/14/2022
Reviewed location: expert Bening Buxtehude
3.80 out of 5
Good
504 reviews on Google
 
06/07/2022
Reviewed location: expert Bening Verden
3.80 out of 5
Good
285 reviews on Google
 
06/22/2022
Reviewed location: expert Bening Oldenburg
3.80 out of 5
Good
212 reviews on Google
 
06/08/2022
Reviewed location: expert Bening Lemgo
3.70 out of 5
Good
490 reviews on Google
 
06/21/2022
Reviewed location: expert Bening Leer
3.70 out of 5
Good
529 reviews on Google
 
06/22/2022
Reviewed location: expert Bening Detmold
3.70 out of 5
Good
148 reviews on Google Maps
 
05/25/2022
Reviewed location: expert Bening Emden
3.60 out of 5
Good
529 reviews on Google
 
06/23/2022
Reviewed location: expert Bening Aurich
3.50 out of 5
Good
359 reviews on Google
 
06/07/2022
Reviewed location: expert Bening Norden
3.30 out of 5
Average
197 reviews on Google
 
06/22/2022
Reviewed location: expert Bening Cloppenburg
3.00 out of 5
Average
2 reviews on Cylex
 
10/04/2019
Reviewed location: expert Bening Bremervörde
3.00 out of 5
Average
2 reviews on Yelp
 
01/18/2019
Reviewed location: expert Bening Cuxhaven
2.50 out of 5
Average
4 reviews on golocal
 
12/25/2019
Reviewed location: expert Bening Verden
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All reviews and experiences about Bening are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/13/2017  |  Last update: 03/08/2022   |  Report profile

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