There should be an understanding between the employees, I was informed by phone that I can pick up my car after an hour and the gentleman could not make an invoice because his system does not work and I get an invoice by mail so said to me when I was there at pickup, the nice gentleman says so what we do not do you have to wait until my colleagues print out the invoice for you, I wait + 25 minute says to me again never my system somehow does not work. I send you invoice by mail??? I said that at the beginning but nobody was interested and the communication with the customer was unfriendly, if you talk to the customer we should look at him not somewhere else.
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