Automobilforum Kropf GmbH

Autohaus, Ford, Händler, Automobilhandel, Vertragshändler, Werkstatt

Automobilforum Kropf GmbH
1,423 Reviews i
published (98%)
out of 1,459 reviews
Contact information
Willkommen bei Ihrem Ford-Vertragshändler in Nürnberg. Unser professionelles Team steht Ihnen bei Themen zu Ihrem Traumauto gerne zu Verfügung.

Contact information

Automobilforum Kropf GmbH
Bessemerstraße 10
90411 Nürnberg
Germany
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Review from 03/14/2024  
4.00 out of 5
Good
Recommendation
Quality
Service on offer
Consulting
Services
Processing

1,064 Reviews on ProvenExpert.com

4.00 out of 5
Good
Recommendation
There should be an understanding between the employees, I was informed by phone that I can pick up my car after an hour and the gentleman could not make an invoice because his system does not work and I get an invoice by mail so said to me when I was there at pickup, the nice gentleman says so what we do not do you have to wait until my colleagues print out the invoice for you, I wait + 25 minute says to me again never my system somehow does not work. I send you invoice by mail??? I said that at the beginning but nobody was interested and the communication with the customer was unfriendly, if you talk to the customer we should look at him not somewhere else.
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Customer review & rating for:
Automobilforum Kropf GmbH
03/14/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very good advice from Mr. Jörg Baumann!
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Customer review & rating for:
Automobilforum Kropf GmbH
03/11/2024Bender, Siegbert
4.20 out of 5
Good
Recommendation
As this was a known design fault in the BCM 20 pin connector on the body control unit - as a result of which windshield washer fluid caused contacts on the control unit to corrode via capillary action - which occurs sooner or later in practically every one of these models, I would have expected a reputable car supplier to issue a corresponding notification of defect so that the known fault could be rectified during the next service (replacement of the connector with the new type). I would have paid the bill for a new plug without any problems, but the fact that the entire control unit had to be replaced due to the lack of replacement, including key reprogramming etc. casts a very poor light on Ford and I am already considering whether I will buy this brand again next time.
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Customer review & rating for:
Automobilforum Kropf GmbH
01/14/2024Bloss, Frank
4.75 out of 5
Excellent
Recommendation
Fast check-in.
Staff always friendly
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Customer review & rating for:
Automobilforum Kropf GmbH
01/11/2024Pirner, Johann
4.60 out of 5
Excellent
Recommendation
I was perceived as a friendly and attentive customer!
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Customer review & rating for:
Automobilforum Kropf GmbH
01/09/2024Stark, Stefan
5.00 out of 5
Excellent
Recommendation
Good and fast completion of a tire replacement with a product not in stock.
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Customer review & rating for:
Automobilforum Kropf GmbH
12/16/2023Dr. Weigandt, Peter
4.40 out of 5
Good
Recommendation
Availability by telephone has become very poor recently.

The assessment and consultation with the workshop foreman is very good.
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Customer review & rating for:
Automobilforum Kropf GmbH
12/01/2023Gross, Gernot
4.60 out of 5
Excellent
Recommendation
Everything fits, I'm satisfied!
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Customer review & rating for:
Automobilforum Kropf GmbH
11/27/2023Anonymously
4.40 out of 5
Good
Recommendation
I wanted a quote for winter wheels. I was told that I would receive an offer in a few days. After I didn't get anything for 2-3 weeks, I asked again. Then it took a few more days until I could order the wheels and had an appointment to change them.
The reason for the delay was illness. But unfortunately the beginning of winter doesn't take that into consideration ;o)
But in the end everything worked out in time.
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Customer review & rating for:
Automobilforum Kropf GmbH
11/22/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Automobilforum Kropf GmbH
11/16/2023Anonymously
4.80 out of 5
Excellent
Recommendation
From the appointment to the implementation, everything was as discussed!
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Customer review & rating for:
Automobilforum Kropf GmbH
11/11/2023Jakob, Berthold Josef
3.75 out of 5
Good
Online appointment booking was not registered. Difficult to reach by phone
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Customer review & rating for:
Automobilforum Kropf GmbH
11/01/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Automobilforum Kropf GmbH
10/28/2023Schiller, Wolfgang
4.80 out of 5
Excellent
Recommendation
Uncomplicated and flexible and reliable
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Customer review & rating for:
Automobilforum Kropf GmbH
10/25/2023Leuthäuser, Danny
5.00 out of 5
Excellent
Recommendation
No waiting times; friendly staff
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Customer review & rating for:
Automobilforum Kropf GmbH
10/05/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Am very satisfied customer service is very friendly price is Ok very good work
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Customer review & rating for:
Automobilforum Kropf GmbH
10/03/2023Wodopianow, Waldemar
5.00 out of 5
Excellent
Recommendation
Appointment as agreed - all good.
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Customer review & rating for:
Automobilforum Kropf GmbH
09/21/2023Spiegel, Gabriele
5.00 out of 5
Excellent
Recommendation
Everything very good, only once 6.5 minutes on hold on the phone is probably a bit too long ...
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Customer review & rating for:
Automobilforum Kropf GmbH
09/20/2023Dr. Weigandt, Peter
5.00 out of 5
Excellent
Recommendation
Very good advice seller S.Sp.
Gladly again
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Customer review & rating for:
Automobilforum Kropf GmbH
09/17/2023Datz, Franz
5.00 out of 5
Excellent
Recommendation
Friendliness and understanding lead to a very good cooperation
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Customer review & rating for:
Automobilforum Kropf GmbH
08/16/2023Anonymously
359 Reviews from
5 other sources
3.74 out of 5
Good
4.31 out of 5
Good
7 reviews on AutoScout24
 
11/22/2020
4.20 out of 5
Good
42 reviews on Facebook
 
03/09/2024
4.15 out of 5
Good
43 reviews on mobile.de
 
08/21/2023
3.60 out of 5
Good
256 reviews on Google Maps
 
03/18/2024
3.30 out of 5
Average
11 reviews on AutoScout24
 
04/03/2021
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* All reviews and experiences about Automobilforum Kropf GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/22/2017  |  Last update: 03/18/2024   |  Report profile

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