First of all, the car did not start at the handover, then plastic parts hung down in the trunk, which was still repaired at short notice. I thought to myself, can happen times. Then I drove to M and had the first defect, car in workshop, repair at Wickenhäuser. Then I noticed that used tires were installed. Phone calls, loaner car, taking time off from work to pick up were the result.
Well, the next day a new attempt. Car picked up in M, all good. Then I cleared the winter tires out of the car. Car totally dirty, so first took the vacuum and cleaned car.
On Sunday ,so seven days later, I stopped again and now the car is at Haberlen and hopefully will be repaired by Wednesday evening as I need it for my vacation. Until it came to that it took but again three days, because I felt like the bookbinder Wanninger with them. Hopefully nothing is missing from the car after that. I think we all want to spare ourselves that.
To sum up, I had to take three vacation days, spend time, money (rental car, train rides,...) and nerves to maybe be able to take my car in the next few days.
I as a company would think about how to make it up to my customer in rudiments, but these are probably castles in the air.
Probably this recession will disappear in the nirvana after a thorough examination.
With kind regards
Thomas O.
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Translation
thank you very much for your excellent evaluation - we are very pleased! All the time good and above all accident-free journey!
We are always happy to be your competent contact - in all questions!
Your amz team