Autohaus Nau GmbH

The fact that I decided to buy an Opel again was largely due to the good sales consultant.
If I am looking for something or have questions, Udo Klingelhöfer is one of the best advisors at the Nau company.
He knows about everything, takes time for a good consultation and a good explanation of the vehicle. Thank you without him I had not bought a car at the company Nau.

Everything Super!!!

Unfortunately, the Informatieve service did not work. I had asked because of my travel time through and around Frankfurt at closing time for timely information regarding completion.
Call from me around 15:00 information one passes it on. Call 16:00 what is now. Answer one passes it on.
Slowly it became too late to start.
Call with He Wörner whether he can help me more. His. Employee has then kindly taken care of the matter. Then came the answer is ready. In the meantime, however, it was 16:30 So it was not possible via A3 /A661or B45 /A45 to 17:30 or 18:00 to arrive at your place. Forced the return of the rental car had to be postponed to 9:00 the following day. This meant for me the postponement of an important appraisal appointment.

Therefore, my negative rating with customer service

trouble-free appointment arrangement; clear order placement and transparent cost estimate; demonstration TÜV+ASU

Very considerate staff, accommodating handling, got loaner car at short notice because an unexpected problem with the battery had arisen. Very good.

service/staff are very good

Had questions about my leasing contract which were answered perfectly and competently!!!!
Thanks again.

Had already addressed the employees in Friedberg therefore and have been treated very condescending.

The customer service and processing are particularly good. Competent staff at the service

Thanks to the very competent and friendly service advisor/customer service. Here it is still fun to be a customer.

All employees are very friendly and helpful

I was explained in my presence exactly what is done to my vehicle and whether everything is in order. What I was a little annoyed is that the date for the inspection unfortunately has not coincided with the date I had agreed.that is I had to go twice in the workshop.but otherwise everything was top! Thank you very much.

My wishes were very attentively addressed.

Good and friendly team.

everything toppi :-)

Very friendly and competent advice/service at the Friedberg branch.
Very good service!

friendly, appointment kept
very satisfied

The always friendly, personal advice and overall service of the staff !!!

Very good service the workshop master discusses everything with one personally and directly on the vehicle in the workshop, where is there today still.Top....

true once again satisfied fast processing, very quickly organized a rental car.
Very friendly staff am very satisfied.

Everything super :-)