Unfortunately, the Informatieve service did not work. I had asked because of my travel time through and around Frankfurt at closing time for timely information regarding completion.
Call from me around 15:00 information one passes it on. Call 16:00 what is now. Answer one passes it on.
Slowly it became too late to start.
Call with He Wörner whether he can help me more. His. Employee has then kindly taken care of the matter. Then came the answer is ready. In the meantime, however, it was 16:30 So it was not possible via A3 /A661or B45 /A45 to 17:30 or 18:00 to arrive at your place. Forced the return of the rental car had to be postponed to 9:00 the following day. This meant for me the postponement of an important appraisal appointment.
Therefore, my negative rating with customer service
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