Autohaus Kropf GmbH

Autohaus, Opel Händler, Automobilhandel, Vertragshändler, Werkstatt

Autohaus Kropf GmbH
TOP SERVICE PROVIDER 2023
TOP RECOMMENDATION 2023
4.47 out of 5
Good
14,250 Reviews
Authenticity of reviews
Contact information
Welcome to your Opel car dealers Kropf (Deutschherrnstr,; Bessemerstr.; Leyher Str.; Regensburgerstr.; Roth, Erlangen; Thomas in Fürth, Rachinger in Forchheim as well as Schwarzkopf in Amberg.
Our professional team is at your disposal for all questions concerning your vehicle.

Contact information

Autohaus Kropf GmbH
Unternehmenshauptsitz: Deutschherrnstraße 1-7
90429 Nürnberg
Germany
Directions

Opening hours

Monday 08:00 am-06:00 pm

Websites

Social Media

94% Recommended
5 stars 7,998
4 stars 2,540
3 stars 523
2 stars 277
1 star 152
Quality
Service on offer
Consulting
Services
Processing
Customer service
Excellent (4.55)
Cost-performance ratio
Good (4.20)

11,490 Reviews on ProvenExpert.com

4.54 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Agreed costs are adhered to.
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
10/02/2023Feckler, Rolf
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Thank you for your 5 star rating.
We look forward to welcoming you again next time.
5.00 out of 5
Excellent
Recommendation
The very good sales advice from Mr. König in 92224 Amberg - we then ordered the Opel Mocca e.
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
10/02/2023Hammer, Dagmar
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello Mrs. Hammer,
thank you very much for your very good feedback. We are pleased that you are completely satisfied with the service you received
your car and wish you much pleasure and a good trip!
5.00 out of 5
Excellent
Recommendation
Very friendly when making appointments and committed to rectifying defects. I was also helped at short notice before a vacation trip.
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
10/02/2023Distler, Thomas
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello Mr. Distler,
This positive feedback makes us very proud. We would like to thank you very much for your many years of loyalty.
We wish you continued pleasure with your Opel and look forward to your next visit. Have a good trip
5.00 out of 5
Excellent
Recommendation
Was received very friendly. Fast and honest processing.
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
10/01/2023Anonymously
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
thank you for the five stars and the positive comment.
We look forward to your next visit and wish you a nice day.
5.00 out of 5
Excellent
Recommendation
Competent advice, timely execution
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
10/01/2023Thiel, Hans-Joachim
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello Mr. Thiel,
Thank you very much for your time and for the great 5 star rating.
We wish you a good trip furthermore.
5.00 out of 5
Excellent
Recommendation
Absolutely friendly, fast and competent service !!!
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
10/01/2023Anne-Kathrin Böhm
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello Mrs. Böhm,
Thank you for taking the time to rate us.
Thank you for the 5-star rating. We wish you another nice week.
5.00 out of 5
Excellent
Recommendation
That I received a new battery and exhaust pipe within 2 days. In addition, the TÜV was carried out, which I had completely forgotten.
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
10/01/2023Professor Dr. Belohlavek, Dieter
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Dear Professor Dr. Belohlavek,
we are pleased that we could convince you with our service.
Thank you for your praise that we are happy to pass on.
We look forward to welcoming you again soon and wish you a good trip at all times. Your Autohaus Kropf Team
5.00 out of 5
Excellent
Recommendation
No waiting time for delivery of the car, completion on time, information that car can be picked up by phone.
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/30/2023Müller, Renate
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello Mrs. Müller,
We are pleased that we could convince you with our service and thank you for your 5-star rating.
We are looking forward to your next visit and wish you a good trip at all times.
4.60 out of 5
Excellent
Recommendation
The consultation with Mr. König was very pleasant.
His friendly manner allowed for trust. Questions and concerns were always answered professionally and competently.
The offer, ( car ) that He has submitted to me, was fair and acceptable.
( The customer it can never be cheap enough )
At the handover, the car resembled a new car.
Conclusion:
I am satisfied with my new car and look forward to a long relationship with your dealership. Even though I would like to see fewer technical visits.

Respectfully
Herbert Auerbacher
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/30/2023Anonymously
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello.
Thank you very much for your time and for your detailed evaluation. We are happy to pass on your praise and look forward to welcoming you again in Amberg at Scharzkopf. We wish you all the best for the future.
2.60 out of 5
Average
I've been a customer at Opel Kropfl since 2006 ,but I've been having problems ever since. I would not buy a car from Obi Kropfl again.
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Customer review & rating for:
Opel Autohaus Kropf GmbH
09/30/2023Mancini, Raffaele
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello Mr. Mancini,
We are sorry that you were dissatisfied with our service. We will forward your request and check it.
The responsible foreman will then contact you.
We wish you a good trip!
5.00 out of 5
Excellent
Recommendation
Very friendly courteous staff. Focused on solving the customer's problem.
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/30/2023Klossek, Andreas Tilmann
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello
Thank you for your time and for your review.
We wish you all the best for the future.
1.60 out of 5
Fair
Autohaus Thomas was great. Since Kropf took over, everything that could go wrong went wrong with the service. Had to call 8 times so that everything finally worked. From making appointments to correct billing, everything went wrong. Nevertheless, the service team on the phone knew how to talk to customers. That was exemplary
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/30/2023Bock, Simone
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
We are sorry that you were dissatisfied with our service. We will forward your request and check it.
The responsible foreman will then contact you.
We wish you a good trip!
5.00 out of 5
Excellent
Recommendation
Very friendly, helpful and competent staff!
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/30/2023Schon, Angelika
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello Mrs. Schon,
thank you very much for your very good feedback. We are pleased that you are completely satisfied with the service of your car.
of your car and wish you much pleasure and a good trip!
5.00 out of 5
Excellent
Recommendation
Uncomplicated appointment by phone and reminder email before the workshop appointment.
Friendly reception, and also explanation of the maintenance work to be performed.
Telephone info for pickup ... all around very good customer service ...
I am very satisfied ... highly recommended ...
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/30/2023Füger, Werner
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello Mr. Füger,
This positive feedback makes us very proud. We would like to thank you very much for your many years of loyalty.
We wish you continued pleasure with your Opel and look forward to your next visit. Have a good trip.
5.00 out of 5
Excellent
Recommendation
Extremely friendly staff
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/30/2023Klien, Angela
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Thank you very much for your review.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent employees who immediately take care of the customer and the request.
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/30/2023Anonymously
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Thank you very much for your review.
5.00 out of 5
Excellent
Recommendation
Perfect as always
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/30/2023Grill, Stephan
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello Mr. Grill,
This positive feedback makes us very proud. We would like to thank you very much for your many years of loyalty.
We wish you continued pleasure with your Opel and look forward to your next visit. Have a good trip - Your Schwarzkopf Team
5.00 out of 5
Excellent
Recommendation
Very friendly and competent staff, accurate analysis and advice.
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/29/2023Pälloth, Gisela
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
Hello Mrs. Pälloth,
This positive feedback makes us very proud.
We wish you continued pleasure with your Opel and look forward to your next visit. Have a good trip
5.00 out of 5
Excellent
Recommendation
Particularly fast and uncomplicated was the spontaneous appointment finding and handling to the customer service
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/28/2023LeJue
Autohaus Kropf GmbH Comment from Autohaus Kropf GmbH:
This positive feedback makes us very proud.
We wish you continued pleasure with your Opel and look forward to your next visit and wish you all the best.
4.60 out of 5
Excellent
Recommendation
Especially satisfied with advice from Mr. Putz. Very helpful!
Show original
Customer review & rating for:
Opel Autohaus Kropf GmbH
09/27/2023Bishop, John
2,760 Reviews from
10 other sources
4.15 out of 5
Good
4.79 out of 5
Excellent
38 reviews on mobile.de
 
08/20/2023
4.65 out of 5
Excellent
173 reviews on mobile.de
 
08/21/2023
4.40 out of 5
Good
572 reviews on Google Maps
 
10/01/2023
4.36 out of 5
Good
63 reviews on AutoScout24
 
05/22/2023
4.20 out of 5
Good
183 reviews on Google Maps
 
09/24/2023
4.10 out of 5
Good
231 reviews on Google Maps
 
10/01/2023
4.00 out of 5
Good
133 reviews on Facebook
 
07/04/2023
4.00 out of 5
Good
1,070 reviews on Google Maps
 
10/02/2023
3.90 out of 5
Good
288 reviews on Google Maps
 
10/02/2023
3.53 out of 5
Good
9 reviews on AutoScout24
 
06/03/2023
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All reviews and experiences about Autohaus Kropf GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/13/2017  |  Last update: 10/02/2023   |  Report profile

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