Automobilforum KADEA GmbH

We are completely satisfied and will be happy to use their services again

Appointment was kept, pleasant atmosphere

As always, great appointment in advance, good master clarification and handling. Regards

Great staff, very good advice, very good service

The customer service is really recommendable. And although I didn't have an appointment because it was a warning, the fault was rectified the very next working day.

Update
Dealership has made a great effort, can pick up the vehicle on Wednesday. Therefore adjustment of the ratings.
I am not satisfied. Presented the vehicle in a very good, roadworthy condition (with incoming inspection) for the 4-year inspection with a mileage of 29702 km. When I went to pick it up after paying 1011 euros, the battery in the key was flat, which I could understand. But I can't understand why the vehicle is very, very difficult to start.
Either a software problem or the fuel pump. But I'm not really an expert. The collection took place on Saturday, I left the car on site. the front desk lady and salesman were really helpful. High praise!!! The Opel Corsa rental car provided on request was not roadworthy. I am now using another one (Renault Clio). Because of bad experiences at another Ford dealer, I made the extra trip to KADEA (I bought a new Tourneo Custom and the new Ecosport here). That's always a 3 hour transfer. What a shame! I am very disappointed. It can happen, but it shouldn't!

Fast, problem-free order processing.

Friendliness, speed, everything ok.

Everything was perfect for us. Test drive ,
good and friendly advice, purchase processed by e-mail / online. Saved us several long journeys. New MOT and inspection before handover, vehicle was cleaned and license plates were attached. We can recommend KADEA.

In general: Completely satisfied!

My impression over many years has generally been positive - with one recent exception: the great difficulty in contacting the service department by telephone. As a rule, you have to expect an endless waiting loop.

I was very satisfied, my order was fulfilled as discussed. Unfortunately, nobody was able to help me with the FordPassApp. This stopped working in the first year my car is now 5 years old.

Adherence to the deadline and punctual completion.

Top support from the employees on site

Very nice and competent staff at the service desk.
Price for annual inspection extremely expensive
Interior cleaning was not carried out

I am very satisfied and would recommend them to others.
With kind regards.

I am always very satisfied with Mr. Mittelstädt and his team.

Friendliness, good advisor.

For years at FORD KADEA, Zehlendorf. Always very good advice, quick and precise troubleshooting and reliable repairs, which is why I recommend the company to others. Prices have increased everywhere, unfortunately I have to go through this if I want to continue driving and don't want to catch the annual flu viruses on buses and trains.

Good advice, KADEA staff in Berlin are competent, friendly and helpful.