AIS Dresden GmbH

Autohaus, Toyota, Lexus, Händler, Automobilhandel, Vertragshändler, Werkstatt

AIS Dresden GmbH
TOP SERVICE PROVIDER 2022
TOP RECOMMENDATION 2022
4.57 out of 5
Excellent
5,408 Reviews
Contact information
Willkommen bei Ihrem Toyota- und Lexus Vertragshändler 3x in Dresden. Unser professionelles Team steht Ihnen bei Fragen zu Ihrem Traumauto gerne zu Verfügung.

Contact information

AIS Dresden GmbH
Kötzschenbroder Straße 193
01139 Dresden
Germany
Directions

Images & Videos

Opening hours

Friday 07:00 am-06:00 pm

Websites & Profiles

97% Recommended
5 stars 2,793
4 stars 874
3 stars 76
2 stars 36
1 star 13
Excellent (4.72)
Cost-performance ratio
Good (4.18)
Top competencies

Professionalism

5.00 out of 5
1 Reviews

Engagement

5.00 out of 5
1 Reviews

Reliability

5.00 out of 5
1 Reviews

3,792 Reviews on ProvenExpert.com

4.66 out of 5
Excellent
2.80 out of 5
Average
I bought the used Toyota Yaris 2 years ago from them. Now after two years, the second free inspection took place in which only the material, oil or additional work must be paid. For me as a layman is unclear what belongs to the additional work? The hours for the brake fluid change, cabin filter, disinfection air conditioning, corrosion protection I had to pay. Was not clear to me so. I would have thought that this is part of the inspection. Is also nowhere (except brake fluid) exactly broken down. Then the TÜV was still due and the front brakes had to be renewed. The brakes were already criticized at the first supposedly free inspection a year ago. It would have made sense to renew the brakes before reselling the car. The whole cost over 1050 euros for a car inspected by them before the sale with 4 years free inspection.
Show original
Customer review & rating for:
AIS Dresden GmbH
05/19/2022Wittig, Steffen
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Wittig,
thank you very much for your feedback. Please give us the opportunity to discuss your issue with us again. We would also be happy to talk on the phone. You can reach us at:
0351/ 837150
Kind regards and have a good trip
Your AIS Dresden Team
5.00 out of 5
Excellent
Recommendation
I have always been very satisfied until now
Show original
Customer review & rating for:
AIS Dresden GmbH
05/19/2022Jähne, Manuela
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ms. Jähne,
we would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
4.80 out of 5
Excellent
Recommendation
Everything was fine (not much needed to be done) with one exception: On the way home from the workshop, something rattled quite continuously in the engine compartment. First I thought that the mechanic may have forgotten a tool in the engine compartment. It wasn't. The rod that holds the hood open was not hooked.
Show original
Customer review & rating for:
AIS Dresden GmbH
05/18/2022Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ladies and Gentlemen,
We would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
Very good advice and help with the application for the Bafa premium. Easy appointment arrangement and speedy delivery of new cars.
Show original
Customer review & rating for:
AIS Dresden GmbH
05/18/2022B., Torsten
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. B.,
We would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
4.60 out of 5
Excellent
Recommendation
Overall a very good service. A big thank you to Mr. Runge with great competence, patient and a very professional handling of the purchase of my new C-HR.
Show original
Customer review & rating for:
AIS Dresden GmbH
05/15/2022Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ladies and Gentlemen,
We would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
Competent, customer-friendly - the way it should be!
Show original
Customer review & rating for:
AIS Dresden GmbH
05/15/2022Sebald, Gerhard
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Sebald,
We would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
Very good is the listing and the explanation, one feels at no time pressed for various services, repairs are carried out only if really necessary, it is always taken time to answer all questions.
Show original
Customer review & rating for:
AIS Dresden GmbH
05/14/2022Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Lewa,
We would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
4.40 out of 5
Good
Recommendation
Fast appointment and thank you for cleaning the car
Show original
Customer review & rating for:
AIS Dresden GmbH
05/13/2022Grießbach, Melanie
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mrs. Grießbach,
we would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
1.80 out of 5
Fair
Price for 4.5 liters of engine oil at oil change with 150 euros (only material!) Is outrageous, if you think about how high the purchase price is, I guess 300% markup remain at AIS, so you scare away customers!
Last year the oil still cost 70 euros, that was already a lot. In this year thus over 100% verteuert! All material for the oil change was estimated at 150 euros, in the bill there were then almost 200 euros, normally one should be able to estimate the cost of the material for an oil change more reliably. Information of the master on inquiry to the price of 150 euros for the oil: that is the price, complain to my boss. Conclusion: very disappointing!
Show original
Customer review & rating for:
AIS Dresden GmbH
05/11/2022Koenitz, Ulrich
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Koenitz,
thank you very much for your feedback. Even though your order unfortunately could not be executed to your full satisfaction, we appreciate your comments very much - they help us to understand our customers' wishes even better. Our behavior towards you was of course extremely unserious and your concern should not be dismissed in passing. We apologize for this and hope to be able to continue to welcome you with us despite this. In the future, our top priority will be to convince you of our service.
We wish you a safe journey
Your AIS Dresden Team
5.00 out of 5
Excellent
Recommendation
Mr. Zimmer is very competent and friendly.
Show original
Customer review & rating for:
AIS Dresden GmbH
05/11/2022Wolf, Jana
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ms. Wolf,
we would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
As always a super support at Lexus Dresden
Show original
Customer review & rating for:
AIS Dresden GmbH
05/06/2022Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Foth,
We would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
AIS Dresden GmbH
05/05/2022Doktor Heine, Dietrich
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Heine,
We would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
4.80 out of 5
Excellent
Recommendation
Always very satisfied with the service.
Show original
Customer review & rating for:
AIS Dresden GmbH
05/04/2022Synde, Mirco
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Synde,
We would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
After I came out probably more by chance in Radelbeul, the order including delivery to Kaitz went very unproblematic. Thank you!
Show original
Customer review & rating for:
AIS Dresden GmbH
05/04/2022Jähnig, Gerald
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Jähnig,
we would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
3.80 out of 5
Good
Recommendation
Appointment to change tires, after 45 min I had my car back, I found it very long, after previously the statement came, takes only 15min.
Show original
Customer review & rating for:
AIS Dresden GmbH
05/03/2022Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ms. Jähnichen,
we would like to take this opportunity to thank you for your participation in the survey and for the good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
From the process everything quite excellent.
Is there also an invitation for Toyota drivers to the Lexus Cup on the golf course Ullersdorf on 25.06.22 ?
With kind regards K.-Heinz Ullrich
Show original
Customer review & rating for:
AIS Dresden GmbH
05/03/2022Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Ullrich,
we would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We would be happy to send you an invitation card to the Lexus Golf Cup.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a good trip!
4.75 out of 5
Excellent
Recommendation
The customer friendliness and quality, performance, processing I would recommend!!!
It is simply helped.
Show original
Customer review & rating for:
AIS Dresden GmbH
04/28/2022Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mrs. Zimmer,
we would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
I had a problem after the tire change was performed at A.T.U..
The employees of A.T.U. did not manage even after the 4 appointment to adjust the tires so that the tire indicator light on my RAV 4 no longer indicated a malfunction.
The colleague at A.T.U. then gave me the advice to drive to a specialist workshop to make the adjustment.
I did, without an appointment!
Result - it took 10 minutes from the time I went to the workshop until my car was in the hands of an employee.
Another 5 minutes later my car was handed back to me.
No bill, friendly service, simply PERFECT.
Thank you!
Show original
Customer review & rating for:
AIS Dresden GmbH
04/26/2022Bauunternehmen A. Kirstein GmbH
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ladies and Gentlemen,
We would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
I am completely satisfied, the people are extremely friendly and the service is perfect.
Show original
Customer review & rating for:
AIS Dresden GmbH
04/26/2022Lammert, Andreas
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Lammert,
We would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!
4.20 out of 5
Good
Recommendation
I have been mostly very satisfied so far and quite happy to have switched to you.
Thanks to all :-)
Show original
Customer review & rating for:
AIS Dresden GmbH
04/22/2022Dr. Helfmann, Birgit
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Dr. Helfmann,
we would like to take this opportunity to thank you for your participation in the survey and for the good evaluation.
We are looking forward to welcoming you again soon.
Your AIS Dresden Team wishes you a safe journey!

2 Brands on ProvenExpert.com

1,023 Reviews
4.37 out of 5
Toyota - AIS Dresden GmbH
16 Reviews
4.75 out of 5
Lexus Forum Dresden
1,616 Reviews from
13 other sources
4.36 out of 5
Good
5.00 out of 5
Excellent
1 review on YellowMap
 
08/23/2016
5.00 out of 5
Excellent
14 reviews on Facebook
 
03/18/2022
Reviewed Brand: Lexus Forum Dresden
4.57 out of 5
Excellent
47 reviews on mobile.de
 
01/10/2022
4.55 out of 5
Excellent
34 reviews on mobile.de
 
12/18/2018
4.50 out of 5
Excellent
129 reviews on Google
 
05/10/2022
4.47 out of 5
Good
101 reviews on AutoScout24
 
02/22/2022
Reviewed car dealership: AIS Dresden GmbH
4.40 out of 5
Good
26 reviews on Facebook
 
11/18/2021
Reviewed car dealership: AIS Dresden GmbH
4.40 out of 5
Good
326 reviews on Google
 
05/17/2022
Reviewed car dealership: AIS Dresden GmbH
4.40 out of 5
Good
325 reviews on Google Maps
 
05/03/2022
4.38 out of 5
Good
111 reviews on mobile.de
 
08/19/2021
Reviewed car dealership: AIS Dresden GmbH
4.20 out of 5
Good
229 reviews on Google
 
05/17/2022
Reviewed car dealership: AIS Dresden GmbH
4.20 out of 5
Good
226 reviews on Google Maps
 
05/03/2022
3.97 out of 5
Good
3 reviews on autoplenum
 
01/10/2017
Tell a friend
All reviews and experiences about AIS Dresden GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/22/2016  |  Last update: 05/20/2022   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, ad-free, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2022 Expert Systems GmbH