I bought the used Toyota Yaris 2 years ago from them. Now after two years, the second free inspection took place in which only the material, oil or additional work must be paid. For me as a layman is unclear what belongs to the additional work? The hours for the brake fluid change, cabin filter, disinfection air conditioning, corrosion protection I had to pay. Was not clear to me so. I would have thought that this is part of the inspection. Is also nowhere (except brake fluid) exactly broken down. Then the TÜV was still due and the front brakes had to be renewed. The brakes were already criticized at the first supposedly free inspection a year ago. It would have made sense to renew the brakes before reselling the car. The whole cost over 1050 euros for a car inspected by them before the sale with 4 years free inspection.
Everything was fine (not much needed to be done) with one exception: On the way home from the workshop, something rattled quite continuously in the engine compartment. First I thought that the mechanic may have forgotten a tool in the engine compartment. It wasn't. The rod that holds the hood open was not hooked.
Price for 4.5 liters of engine oil at oil change with 150 euros (only material!) Is outrageous, if you think about how high the purchase price is, I guess 300% markup remain at AIS, so you scare away customers!
Last year the oil still cost 70 euros, that was already a lot. In this year thus over 100% verteuert! All material for the oil change was estimated at 150 euros, in the bill there were then almost 200 euros, normally one should be able to estimate the cost of the material for an oil change more reliably. Information of the master on inquiry to the price of 150 euros for the oil: that is the price, complain to my boss. Conclusion: very disappointing!
I had a problem after the tire change was performed at A.T.U..
The employees of A.T.U. did not manage even after the 4 appointment to adjust the tires so that the tire indicator light on my RAV 4 no longer indicated a malfunction.
The colleague at A.T.U. then gave me the advice to drive to a specialist workshop to make the adjustment.
I did, without an appointment!
Result - it took 10 minutes from the time I went to the workshop until my car was in the hands of an employee.
Another 5 minutes later my car was handed back to me.
No bill, friendly service, simply PERFECT.
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Profile active since 08/22/2016 | Last update: 05/20/2022
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