Auto Zschernitz GmbH

I was very satisfied with the advice and service. The salesman was very competent and courteous.
I can only recommend the car dealership Zschernitz.

The branch manager, Mr. Morano, gave me very detailed information about current offers and answered all my questions in detail. He was very eager to support me with the car search and the associated wishes. Thanks to him, I am now the proud owner of a new Astra L. I can highly recommend Mr. Morano. Very competent, friendly and sympathetic salesman. He also helped me with the other accessories.
Top!!!

Simply because I am satisfied

Diagnosis took too long - car was parked in the parking lot after completion

I was very satisfied with the offer and the advice, overall the whole process.
With kind regards, Juana María Gross

Overall a very good impression, Unfortunately, the vehicle was delivered 6 months late

Telephone customer service center a pure disaster.
The lady was very unfriendly and cheeky.
We are business customers and wanted to buy eig all further cars with you, however, we will not do this to 90%.
And we are already waiting 6 weeks for our leasing cars and nobody cares.
Not even an inquiry where they stay was arranged.
Service 0 stars,
Sale was 5 stars.

I am of the opinion that the inspection was too expensive.
There is almost nothing to do on an e-car, unlike a combustion engine. Time wise it was under an hour of work.
The first inspection could be included in the lease price.

WE WERE VERY WELL ADVISED AND HAVE EXPERIENCED A VERY; VERY GOOD CUSTOMER SERVICE 11

Mr. Zwally has always advised me well. He makes a competent impression and has always helped me well with the whole process. Thank you very much.

At the last visit regarding oil change, I asked to be brought forward as soon as possible because I am a cancer patient and had an appointment that day. I was indeed served quickly.
Thanks again for this.

Greetings
H.Jack

Friendliness of the staff is approachable .

As always, the staff is very courteous and everything possible is done to provide a good service. The inspection was carried out to my satisfaction.
This time there was also nothing wrong with the on-board computer and everything was set as I had done. Unfortunately, the problem with the turn signal behavior of the Opel Mokka could not be solved at this appointment. This was now the third warranty appointment since September 2022 in which it is tried to fix the defect detected by Opel when using the turn signals.
In the meantime, the uncontrolled behavior of the turn signals has led to dangerous situations in traffic. Here is an example: The turn signal is set e.g. to change lanes or to turn off, after taking out the turn signal, either by automatic or by manual operation, the turn signal flashes by itself in the opposite direction.
Hereby I ask you to solve this problem with Opel before the warranty of the car is expired.
As requested by their employees, to shoot a video of the error is unfortunately not possible for me because the behavior of the turn signal system does not occur every time I drive.
Since I do not urgently need the car from 17.06.2023 for a few days, they could troubleshoot over a longer period.
If they can not fix the error I need an alternative from Opel, because it is as already described not safe to drive with this error and it is not acceptable for me to accept the error in a newly purchased car just like that.
MfG Jürgen Gießler

anytime again

I'm always very satisfied at my branch in Bruchsal, whether it's with the ladies at the front or the men in service. They have been doing their job for a long time, which is noticeable, and it is nice to see old faces, and not constantly changing staff. Hope it stays that way...

Very nice seller Melissa Klenk

Many thanks again to Mr. Geiger. If I will recommend Auto Zschernitz GmbH, it will be because of the personal support.

Mr. Zwally was a very friendly and competent consultant !

Years ago, the car was cleaned inside after the work was done, today there are still parts and caps in the footwell. Therefore, the deduction in customer service and handling.

The dealership and the consultant are easy to reach.
Questions are answered quickly. Very good price-performance ratio.